Developing Emotional Intelligence

Transcription

1 Developing Emotional Intelligence Personal reflection worksheet

2 Thinking back over the past weeks and months, consider the following six questions. Please make a few notes in response to each and bring the completed worksheet with you to the workshop. You will be asked to discuss your responses with a fellow participant; but you will only have to share as much as you are comfortable doing. Question 1 What has been going well for you recently? When have you been at your best? At home, work, with your social group, in relation to your health? What have been some of the feelings that you experienced at these times? Irritated Hateful Furious Envious Apprehensive Insecure Worried Afraid Optimistic Creative Playful Enthusiastic Cheerful Satisfied Confident Proud Guilty Embarrassed Ashamed Miserable Burnt out Helpless Lethargic Bored Touched Appreciated Loving Trusting Peaceful Thoughtful Calm Placid 1

3 Which of your personality characteristics enable you to be at your best? Positive personality traits Less positive Thorough Enthusiastic Pessimistic Avoiding Creative Supportive Risk-averse Procrastinating Flexible Rational Shy Over adapting Sensitivity Detailed Over cautious Critical Logical Compassionate Sharp Soft Calm Driven Worrying Internal Analytical Organised Blunt Indecisive Assertive Mistrusting Question 2 What hasn t been going so well for you recently? When have you struggled? At home, work, with your social group, in relation to your health? 2

4 What have been some of the feelings that you experienced at these times? Irritated Hateful Furious Envious Apprehensive Insecure Worried Afraid Optimistic Creative Playful Enthusiastic Cheerful Satisfied Confident Proud Guilty Embarrassed Ashamed Miserable Burnt out Helpless Lethargic Bored Touched Appreciated Loving Trusting Peaceful Thoughtful Calm Placid Which aspects of your personality can tend to hinder your effectiveness, when you are not at your best? Positive personality traits Less positive Thorough Enthusiastic Pessimistic Avoiding Creative Supportive Risk-averse Procrastinating Flexible Rational Shy Over adapting Sensitivity Detailed Over cautious Critical Logical Compassionate Sharp Soft Calm Driven Worrying Internal Analytical Organised Blunt Indecisive Assertive Mistrusting 3

5 Question 3 Use the SAFE-TBO model to describe a specific situation when you acted in a particularly emotionally intelligent way. Stimulus: Attitude: Feeling/Emotions: Thinking: Behaviour: Outcome: How did you feel during the event and immediately afterwards? 4

6 Question 4 Use the SAFE-TBO model to describe a specific situation when you acted in a particularly emotionally unintelligent way. Stimulus: Attitude: Feeling/Emotions: Thinking: Behaviour: Outcome: How did you feel during the event and immediately afterwards? 5

7 Question 5 Thinking of the situations that have gone well for you recently, what was your mindset (Mindful or Survival)? Check the attitudes you were holding. Survival I m not OK, You re not OK Judgemental of self and others Feel threatened and defensive Poor awareness of self and others Become rigid and reactive Blame others and avoid accountability All or nothing thinking and choose not to listen Respond negatively to conflict Deliver results regardless of others Create a survival climate Win-Lose relationships Mindful I m OK, You re OK Accepting of self and others Open and non-defensive Aware of self and others Manage feelings and behaviours Take accountability for own actions Explore differences and actively listen Assertively address difficult issues Deliver results and value relationships Build a thriving climate Win-Win relationships How did these help you be effective? 6

8 Question 6 Thinking of the situations that have gone less well for you recently, what was your mindset (Mindful or Survival)? Check the attitudes you were holding. Survival I m not OK, You re not OK Judgemental of self and others Feel threatened and defensive Poor awareness of self and others Become rigid and reactive Blame others and avoid accountability All or nothing thinking and choose not to listen Respond negatively to conflict Deliver results regardless of others Create a survival climate Win-Lose relationships Mindful I m OK, You re OK Accepting of self and others Open and non-defensive Aware of self and others Manage feelings and behaviours Take accountability for own actions Explore differences and actively listen Assertively address difficult issues Deliver results and value relationships Build a thriving climate Win-Win relationships How did these prevent you from getting the outcome that you would have liked? 7

9 Question 7 Mark on the EI framework below where you anticipate you will be (low, medium or high) for each of the six areas of EI. How do you feel about this? Taking into account your personal reflections in relation to what s going on for you right now, and your EI strengths and development areas, what would you like to get out of the Developing Emotional Intelligence programme? 8

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