The challenge. Objectives 5/16/2013. Building your influence as a safety leader

Transcription

1 Building your influence as a safety leader Dr Craig Simpson President ORTalent Inc Objectives To explore the challenges you face in securing management commitment to safety To explore what works (and what doesn t) when it comes to safety leadership To consider your style and strengths as a safety leader To provide you with tools to further build your influence To provide you with an opportunity to apply the learning to a real situation you face at work The challenge. 1

2 The Challenge As safety leaders, what challenges do you face in securing management commitment to your agenda? Leadership. Leadership The ability guide and motivate a group of people to a common purpose 2

3 Leadership Styles Directive Focused on compliance, Do it now! Visionary Communicates a compelling vision Affiliative Focuses on creating harmony Participative Focuses on consensus and buy in Pacesetting Focuses on execution, Work to my standards Coaching Focuses on long term development of others Leading with Compliance Directive Pacesetting Leading with Commitment People do things because they are attracted to them Safety leadership is about influence and attracting people to your cause Associated styles Visionary Participative Coaching Affiliative 3

4 Building Commitment 3 Steps: 1. Know your audience 2. Leverage your strengths 3. Influence and attract 1. Know your audience. Mapping the Territory Influencing Map Criteria for decision making Commercial / Rational / Political / People / Reputation / Security Relationship to me/ topic Hostile / Critical / Neutral / Sympathetic / Actively Supportive Person to Influence Me 4

5 2. Leverage your strengths. You, at Your Best Think back to times at work you have been at your peak What strengths did you draw on? What was your mission? What themes emerge? 3. Attract people to your cause. 5

6 Lead by Influencing Think of a time when someone convinced you to go along with their suggested course of action when you started out skeptical or opposed to the idea. How did they do it? Lead by Influencing Leverage your strengths Engage people emotionally Engage people intellectually Build a common purpose The psychology of influence Engage people emotionally Concise and compelling call to action Framing Reciprocity 6

7 Turner, The Fighting Temeraire, 1839 The psychology of influence Engage people intellectually Lay out the facts Appeal to people s priorities Use evidence tactically Acknowledge counterarguments Build credibility Social proof The psychology of influence Build a common purpose Lay out a vision Get others on board Seek public commitments 7

8 Handling resistance. Handling Resistance Engage brain Listen carefully Empathy Summarize what heard Express your position Super-ordinate goal Tactical use of evidence Applying the learning Think of a situation where you need to influence others to buy into your safety agenda 8

9 Influencing Map Criteria for decision making Commercial / Rational / Political / People / Reputation / Security Relationship to me/ topic Hostile / Critical / Neutral / Sympathetic / Actively Supportive Influencing Strategy Engage people emotionally Concise and compelling call to action, Framing, Reciprocity Me Person to Influence Engage people intellectually Lay out the facts, Appeal to people s priorities, Acknowledge counter-arguments, Build credibility, Use social proof Build a common purpose Lay out a vision, Engage others in the solution, Seek public commitments 9