WEST HERTFORDSHIRE Palliative and End of Life Care Education Programme January April 2019

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1 Palliative and End of Life Care Education Programme January April 2019 Provided and supported by: Rennie Grove Hospice Care,, Peace Hospice Care, Hertfordshire Community NHS Trust and West Herts Hospitals NHS Trust Welcome to the 2018/2019 West Hertfordshire Palliative and End of Life Care Education Programme for multi professional health and social care staff. This programme is delivered for all health and social care professionals by all the palliative care providers in West Hertfordshire:- Rennie Grove Hospice Care, St Albans and Tring Tel: Education Contact: education@renniegrove.org Tel: Education Contact: Peace Hospice Care, Watford Tel: Education Contact: education@peacehospicecare.org.uk Hertfordshire Community NHS Trust Education Contact: Kemi Koleoso: kemi.koleoso@hct.nhs.uk or Learning and Development team For HCT staff book through AT Learning Online System As the sessions are jointly provided please check carefully when making a booking and book via the named persons for the course These sessions have been planned in good faith but if there is insufficient uptake/ interest they may be cancelled (and those on the waiting list will be informed). Similar sessions are run in East and North Herts. For more information on their programme please contact janis.blackham@nhs.net Edition 1 - Jan 2018

2 Contents Page Palliative Care Tier Guide 1 Introduction to Rehabilitation and Self-Management in Life-limiting Illness 2 Introduction to Palliative Care 2 ABC End of Life Care Education Programme 3 Introduction to Palliative/End of Life Care 4 Practical Palliative Care 5 Multi Professional Palliative Care Competency Programme (PCCP) HoSF/Rennie Grove 6 European Certificate in Essential Palliative Care 7 Communications Skills Levels 8 SAGE & THYME Foundation Level Workshop 9 SAGE & THYME Foundation Level Workshop Dates 10 Difficult Conversations for experienced staff 11 Advanced Communication Skills Training 12 Advanced Communication Skills Training Dates 13 Pain and Symptom Control Workshops 14 Pain and Symptom Control Workshop - Introduction 14 Pain and Symptom Control Workshop - Advanced 14 Symptom Control and Palliative Care Emergencies 15 McKinley Syringe Pumps 16 Dementia and End of Life Care 17 People on the Margins of Palliative Care 18 Prepared to care? Supporting Patients with Mental Health and Palliative Care Needs 19 Bereavement Awareness 20 Psychological Skills Psychological Wellbeing Workshops Level 1 22 Psychological Skills Level 2 (2 day course) 23 Advance Care Planning and DNACPR 24 Care in the Last Days of Life 25 Living & Dying with Long-term Conditions 26 Spirituality Workshops Introduction to Spirituality 27 Working with Spirituality 27 Top up your Tool Box Palliative Rehabilitation for Allied Healthcare Professionals 28 Transition Course for Nurses 29 Rennie Grove Conference

3 Palliative and End of Life Care Education Programme Education Training Dates 2018/19 Palliative Care Tier Guide Tier 1 Introduction to Palliative Care Half day workshop particularly suitable for non-clinicians and volunteers and volunteers or clinicians with limited palliative care knowledge Training Options: 1. Introduction to Palliative Care 2. Introduction to Rehabilitation & Self-Management in Life-limiting Illness Tier 2 ABC End of Life Care Education Two Day Introduction to palliative/ End of Life Care Taught programme of approximately 15 hours run over 2 days as an introduction to the foundations of palliative care. Particularly suitable for domiciliary agency and care home staff but might be appropriate for others. Tier 3 Palliative Care Competency Programme (PCCP) Taught programme of approximately 50 hours run over several months to develop competencies in core palliative care skills that aims to result in sustained improvement in practice. Mentorship provided. Requires support from manager. Suitable for qualified health care professionals who have regular contact with patients with palliative care needs. Tier 4 European Certificate in Essential Palliative Care (ECEPC) This distance learning course over 8 weeks results in a certificate in palliative care and is assessed at Level 6 (degree Level) by a variety of methods including critical reflection, multiple choice and oral examinations. Suitable for health care professionals who are new to working in specialist palliative care or regularly work with patients who have palliative care needs. Fee 450 1

4 Introduction to Rehabilitation and Self-Management in Life-limiting Illness Free of Charge Primary Audience: All clinical and non-clinical staff Content: What is palliative rehabilitation and enablement? What is self-management? Putting theory into practice in the palliative care setting Friday 20 th April Friday 12 TH October Spring Garden Lane Spring Garden Lane Free of Charge Introduction to Palliative Care Primary Audience: Non-clinical staff and volunteers or clinicians with limited palliative care knowledge Content: An overview of palliative care definitions; disease trajectories; importance of communication skills, advance care planning and holistic care Friday 20 th April Friday 12th October Spring Garden Lane Spring Garden Lane 2

5 Free of charge ABC End of Life Care Education Programme (2 day course) Primary Audience: Nursing and Residential Home staff, domiciliary care and care homes staff (but might be suitable for others.) Content: 7 core modules: 1. Overarching principles 2. Communication skills 3. Assessment & care planning 4. Comfort & wellbeing 5. Advance care planning 6. End of life tools 7. Care in the last days of life Enquiries for bespoke training in your place of work contact: Day 1 Wednesday 27 th June 2018 Day 2 Thursday 28 th June Day 1 Thursday 15 th November 2018 Day 2 Friday 16th November Spring Garden Lane 3

6 Free of charge WEST HERTFORDSHIRE Introduction to Palliative/ End of Life Care (2 day course) Primary Audience: All clinical staff Content: holistic assessment, effective communication skills, what advance care planning consists of, recognising dying, and how to use the new care plan for the dying person. Day 1 Wednesday 27 th June 2018 Day 2 Thursday 28 th June Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts, EN6 2RY kemi.koleoso@hct.nhs.uk For HCT staff book through AT Learning Online System Day 1 Thursday 1st November 2018 Day 2 Friday 2 nd November to Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts, EN6 2RY kemi.koleoso@hct.nhs.uk For HCT staff book through AT Learning Online System 4

7 Practical Palliative Care Free of Charge Primary Audience: All clinical staff Content: Two workshops offering up to date guidance on clinical issues within palliative nursing Non Invasive Ventilation Tuesday 26 th June Wound Care Wednesday 24 TH October Spring Garden Lane Spring Garden Lane 5

8 Free of Charge WEST HERTFORDSHIRE Multi Professional Palliative Care Competency Programme (PCCP) Primary Audience: Qualified health care professionals who have regular contact with patients with palliative care needs Content: Holistic assessments, symptom control assessment, and management, advance care planning, communication skills, care in the last days of life and loss and grief. Course 1 facilitated by: and Rennie Grove Hospice Care Dates / Times Day 1 Thursday 18 th January Day 2 Thursday 22 nd February Day 3 Thursday 22 nd March Day 4 Thursday 24 th May Day 5 Thursday 21 st June Day 6 Thursday 19 th July Day 7 Thursday 13 th September Impact Half Day Thursday 11 th October Venue Please register interest or for more details please or phone Education Team Direct line

9 Fee applies A highly respected qualification. The European Certificate in Essential Palliative Care (ECEPC) is aimed at helping those professionals consolidate and develop their palliative care confidence and expertise, in accordance with Ambitions for Palliative Care and End of Life Care Strategy The course is designed to meet the needs of healthcare professionals new to specialist palliative care services who wish to establish strong foundation of knowledge on which to build specialist knowledge and skills. The course was first developed at Princess Alice Hospice in It is now offered at a range of sites both nationally and internationally. The local site is,. This is an eight week distance learning course which involves approximately 50 hours of study. Assessment includes a written examination, reflective portfolio and an oral assessment. Course cost: Bursary and Grants may be available to assist with cost. Please contact The Hospice of St Francis for details. Spring Course 2018 Monday 9th April 2018 to Wednesday 6th June 2018 Autumn Course 2018 Monday 10th September 2018 to Wednesday 7th November 2018 For more information and to obtain an application form; please contact Education@stfrancis.org.uk 7

10 Communication Skills Levels Foundation Level SAGE & THYME This training is intended for both clinical and non-clinical staff/volunteers who communicate with patients/carers who are worried or distressed. Intermediate Level Difficult Conversations for Experienced Staff All clinical staff who have difficult conversations Advanced Communication Skills Training (2 day course) All clinical staff who have difficult conversations as part of their everyday role and who have already received intermediate level training. This is a 2 day interactive workshop based on the Connected Model which involves the use of videoed role play with professional actors 350 Locations vary To register interest please contact 8

11 Free of Charge SAGE & THYME Communication Skills Foundation Level Workshop Primary Audience: This training is intended for all staff and volunteers who come into contact with patients/carers who are affected by cancer or life threatening illnesses See dates on following pages: All booking through Janis Blackham 9

12 SAGE & THYME Communication Skills Foundation Level Workshop Free of Charge Primary Audience: This training is intended for all staff and volunteers who come into contact with patients/carers who are affected by cancer or life threatening illnesses Wednesday 18 th April 2018 Course Time: Registration: 9.00am Wednesday 28 th February 2018 Course Time: Registration: 9.00am Wednesday 18 th April 2018 Course Time: Registration: 9.00am Friday 11 th May 2018 Course Time: Registration: 9.00am Tuesday 11 th July 2018 Course Time: Registration: 9.00am Wednesday 19 th September Course Time: Registration: 9.00am Wednesday 14 th November Course Time: Registration: 9.00am Friday 18 th January 2019 Course Time: Registration: 9.00am Isabel Hospice 61 Bridge Road East, Welwyn Garden City, AL7 1JR Stanborough Centre 609 St Albans Road, Garston, Watford, WD25 9LJ Isabel Community Hub Hall Grove, Welwyn Garden City, Herts, AL7 4PH Spring Garden lane, Garden House Hospice Care Gillison Close Letchworth Garden City SG6 1QU Keech Hospice Care Great Bramingham Lane Streatley LU3 3NT Lister Education Centre Education Centre Coreys Mill Lane Stevenage SG1 4AB Spring Garden lane, Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: Janis Blackham Tel: , 10

13 Free of Charge Difficult Conversations for experienced staff (Intermediate Level) Primary Audience: All clinical staff who have difficult conversations Content: Refresher on defining communication, principles, barriers, block and facilitative skills. Interactive communication scenarios in practice including breaking significant news, managing anger and distress and answering difficult questions 2 nd March :30-16:00 Wednesday 9 th May Tuesday 22 nd May Friday 12 th July :30-16:00 Tuesday 25 th September Wednesday 7 th November Wednesday 13 th March Rennie Grove Hospice Care Grove House Waverley Road St Albans AL3 5QX Hertfordshire Community Trust Potters Bar Community Hospital Barnet Road Potters Bar, Herts, EN6 2RY Rennie Grove Hospice Care Rennie House Unit 3 Icknield Way Industrial Estate Tring HP23 4JX Hertfordshire Community Trust Potters Bar Community Hospital Barnet Road Potters Bar, Herts, EN6 2RY education@renniegrove.org kemi.koleoso@hct.nhs.uk For HCT staff book through AT Learning Online System education@renniegrove.org kemi.koleoso@hct.nhs.uk For HCT staff book through AT Learning Online System 11

14 Fee Applies: 350 Advanced Communication Skills Training (2 day course) Primary Audience: All experienced clinical staff who have difficult conversations as part of their everyday role and who have received previous communication skills training Content: The evidence base for effective communication Key communication strategies for managing difficult conversations: Handling strong emotions/ managing conflict Giving significant news Introducing sensitive topics (such as DNACPR conversations) Videoed role play, within small groups, to practice such scenarios (with professional actors) Content is based on the Connected 2 Day Model of Advanced Communication Skills Training Learning outcomes Increase awareness of own communication skills Explore strategies to improve quality of clinical communication Increase ability to deliver information effectively and explore decision-making Increase confidence in responding to difficult communication situations Enhance inter-professional communication 12

15 Advanced Communication Skills Training Dates Wednesday 24 th January And Thursday 25 th January Tuesday 27 th February And Wednesday 28 th February Wednesday 13 th June And Thursday 14 th June Tuesday 29 th January And Wednesday 30 th January Stanborough Centre, 609 St Albans Road Watford, WD25 9JL Stanborough Centre, 609 St Albans Road Watford, WD25 9JL The Stanborough Centre 609 St Albans Road Watford WD25 9JL 13

16 Pain and Symptom Control Workshop - Introduction Free of Charge Primary Audience: All clinical staff who want an introduction to symptom control management Content: Holistic management of pain, breathlessness, nausea and vomiting, agitation and delirium Tuesday 13 th November Pain and Symptom Control Workshop - Advanced Primary Audience: Experienced clinical staff who would like to extend their knowledge of palliative care symptom control Content: Management of complex and refractory symptoms within palliative care Thursday 13 th December

17 Symptom Control and Palliative Care Emergencies Free of Charge Primary Audience: All clinical staff working in the Hospital, Community, Hospice & Care Homes Content: Holistic approach to symptom control, assessment and management, understanding the nature and management of palliative care emergencies. Hertfordshire Community Trust 25 th April Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts, EN6 2RY For HCT staff book through AT Learning Online System Hertfordshire Community Trust 17 th October Hertfordshire Community Trust 13 th February Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts, EN6 2RY Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts, EN6 2RY For HCT staff book through AT Learning Online System For HCT staff book through AT Learning Online System 15

18 Fee Applies depending on setting McKinley Syringe Pumps Introduction and updates Primary Audience: Qualified nurses using the Mckinley Syringe Pump across all settings Bespoke training arranged on request Please contact your local specialist care provider: Rennie Grove Hospice Care Hertfordshire Community Trust 16

19 Free of Charge Dementia and End of Life Care Primary Audience: Health and social care staff who care for staff with dementia Content: Palliative care issues for people with dementia Tuesday 6 th March Monday 11 th June Tuesday 3 rd July Wednesday 6 th March Rennie Grove Hospice Care Rennie House Unit 3 Icknield Way Industrial Estate Tring HP23 4JX Hertfordshire Community Trust Potters Bar Community Hospital, Barnet Road, Potters Bar, Herts EN6 2RY education@renniegrove.org kemi.koleoso@hct.nhs.uk For HCT staff book through AT Learning Online System 17

20 People on the Margins of Palliative Care Free of charge Primary Audience: All staff from all settings Content: Strategies for supporting people who less-frequently access palliative care such as the LGBT community, BME groups, the travelling community and the homeless Brought to you by the West Hertfordshire Palliative and End of Life Care Education Group Dates / Times Venue Booking Wednesday 18 th April Tuesday 17th July The Stanborough Centre 609 St Albans Road Garston, Watford WD25 9JL 18

21 Prepared to care? Supporting Patients with Mental Health and Palliative Care Needs Free of charge Primary Audience: All staff working within palliative care and mental health care Content: Joint and separate sessions to explore: What is palliative/ end of life care? What is mental health care? What does a hospice actually do? A brief understanding of conditions within mental health care Recognising dying Drugs used to support mental health needs Tools used in palliative care. Understanding mental health services and how to refer Drug interactions with mental health and palliative care medication Brought to you by the Hertfordshire Palliative Care and Mental Health Providers Dates / Times Venue Booking Tuesday 16 th October The Stanborough Centre 609 St Albans Road Garston, Watford WD25 9JL Thursday 24 th January

22 Free of charge Bereavement Training Please select the day that matches your work requirements. If you have no previous experience or background knowledge you may wish to attend the introduction session first. Content and Audience: Introduction to Bereavement: an awareness session: Incorporating NICE (2004) level 1 and 2 level bereavement training. Suitable for those who encounter bereaved individuals. Working with Bereavement: For those working with bereaved individuals. Incorporating NICE (2004) level 3 bereavement training. For those actively supporting bereaved individuals, including those experiencing complex grief. Introduction to Bereavement Thursday 17 th May Working with Bereavement Thursday 5th July Introduction to Bereavement Thursday 17 th January, Working with Bereavement Tuesday 12th March Loss, Grief and Bereavement (Incorporating level 1 and level 2) Tuesday 5 th June Rennie Grove Hospice Care Rennie House Unit 3 Icknield Way Industrial Estate Tring Herts HP23 4JX education@renniegrove.org 20

23 Psychological Skills 2018 Free of Charge Primary Audience: All Clinical Staff Content: Introduction to the use of psychological skills Assessing depression, anxiety and distress Use of the distress thermometer Friday 9 th November Rennie Grove Hospice Care Rennie House Unit 3 Icknield Way Industrial Estate Tring HP23 4JX education@renniegrove.org 21

24 Free of Charge Psychological Wellbeing Workshops Level 1 Primary Audience: All patient facing staff who encounter patients with psychological concerns Content: Various for each workshop - see below Individuals can access one or all of these workshops Workshop 1: Communicating with patients with fear and anxiety Content: Recognising fear and anxiety; exploring communication skills to support patients with anxiety; relaxation strategies; identifying when to seek level 2+ support; self-care and reflection Workshop 2: Talking about sadness, depression and hope Content: Exploring hope; exploring communication skills support patients with sadness or depression; identify when to seek level 2+ support; self-care and reflection Workshop 3: Talking to patients with spiritual/ existential distress Content: Exploring spiritual distress; exploring communication skills that can be utilised to support patients with spiritual distress; identifying when to seek level 2+ support; identifying sources of onward support and referral, self-care and reflection Workshop 4: Talking about sexuality and intimacy Content: Barriers to discussing sexuality and intimacy; Identifying concerns about sexuality and intimacy; Identifying resources and services for onward signposting, self-care and reflection Workshop 1: Communicating with patients with fear and anxiety Tuesday 5 th June Workshop 2 Talking about sadness, depression and hope Thursday 6 th September Workshop 3 Talking to patients with spiritual/ existential distress Wednesday 12 th December Workshop 4 Talking about sexuality and intimacy Tuesday 26 th March Spring Garden Lane Spring Garden Lane Spring Garden Lane Spring Garden Lane 22

25 Psychological Skills Level 2 (2 day course) Free of Charge Primary Audience: Clinical staff who support patients/family with psychological concerns and provide basic psychological assessment and interventions. To undertake this course you must have attended some form of advanced communication skills training. If you are unsure about eligibility, please make contact as below. Content: Psychological care theories including refreshers on communication skills, assessing depression, anxiety, distress and suicide. Use of distress thermometer and Cognitive Behavioural Therapy (CBT). Putting theory into practice, reflection and supervision. Day 1 Tuesday 3 rd July 2018 and Day 2 Tuesday 10 th July Day 1 Tuesday 27 th November 2018 and Day 2 Tuesday 4 th December This training is based on levels identified by the National Institute for Health and Care Excellence (NICE, 2004) Improving Supportive and Palliative Care for Adults with Cancer. 23

26 Free of Charge Advance Care Planning and DNACPR Primary Audience: Health and social care staff who have advance care planning conversations Content: Principles, challenges and benefits of advance care planning (ACP), legal implications of documentation, DNACPR discussions and documentation, ACP in practice Thursday 18 th October

27 Care in the Last Days of Life Free of Charge Primary Audience: All clinical staff who care for people in the last days of life Content: Recognising dying, promoting comfort at the end of life and care after death, individualised care plan or the dying person Tuesday 26 th February

28 Living & Dying with Long-term Conditions Free of Charge Primary Audience: All qualified clinical staff from all settings Content: Holistic approach to the palliative management of long term conditions- to include symptom control, advance care planning and patient perspective Heart Failure Tuesday 23 rd January Supporting frail, elderly people Wednesday 4 th July Managing transition (from childhood to adult services) Tuesday 22 nd January

29 Free of charge Spirituality Training Please select the session that matches your role and work requirements. For clinical staff it is not necessary to have attended the introductory session (level 1) before attending the working with spirituality (level 3) session. Introduction to Spirituality - an awareness session Primary Audience: For all staff and volunteers Content: Exploring spirituality, identifying spiritual pain, recognising role in spiritual support, using excellent communication skills and establishing personal boundaries Rennie Grove Hospice Care Tuesday 20 th February Workshop 3 (See psychological wellbeing workshops on p21) Wednesday 12 th December Rennie House Unit 3 Icknield Way Industrial estate Tring Herts HP23 4JX education@renniegrove.org Free of charge Working with Spirituality Level 3 Primary audience: All clinical staff Content: recognising and assessing complex spiritual, religious or ethical issues; developing a care plan to individuals, recording sensitive information Rennie Grove Hospice Care Monday 4 th June Rennie Grove Hospice Care Thursday 15 th November Grove House Waverley Road St Albans Herts AL3 5QX Rennie House Unit 3 Icknield Way Industrial Estate Tring Herts HP23 4JX education@renniegrove.org education@renniegrove.org 27

30 Top up your Tool Box Palliative Rehabilitation Evening Master Classes for Allied Healthcare Professionals Free of charge thanks to funding from Macmillan Cancer Support Primary Audience: Allied Healthcare Professionals and rehabilitation assistants who are working with those living with cancer and other life-limiting conditions Content: Each evening will focus on a different subject (see below) the evening will include light refreshments Metastatic Spinal Cord Compression Management and Rehabilitation Wednesday 25 th April Advance Care Planning But I m an AHP Why Do I Need to Bother? Wednesday 11 th July The Psychological Impact of a Diagnosis of a Potentially Lifelimiting Illness and the Role of the AHP Wednesday 10 th October Non-pharmacological Management of Pain The Multidisciplinary Team and the Role of the AHP Wednesday 16 th January

31 Free of Charge Transition Course for Nurses (6 day course) Delivered by and Rennie Grove Hospice Care Primary Audience: Band 6 nurses and allied health professionals or above who have been in post 4-12 months Content: Each day is themed around specialist role components: 1. Setting the scene and developing self 2. Leadership and Team working 3. Service development 4. Promoting your service 5. Teaching others and managing self 6. Theory to Practice Day 1 Friday 28 th September Day 2 Friday 19 th October Day 3 Friday 23 rd November Day 4 Friday 14 th December Day 5 Friday 25 th January Day 6 Friday 22 nd February Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU Peter Newton Pavilion Skimpot Road Dunstable LU5 4JU education@renniegrove.org For further information please contact Jo Clarke Head of Professional Development Jo.Clarke@renniegrove.org Application forms available from: Angie Bradley Angie.Bradley@renniegrove.org 29

32 RENNIE GROVE HOSPICE CARE CONFERENCE Frailty, Elderly and Dementia Care at End of Life Whose responsibility? Focus on Ethical and Human Rights Issues All day event Holiday Inn, Aylesbury Wednesday 17 th October 2018 Fee applicable To book: contact Angie Bradley or 30