Edmonton and area Fetal Alcohol Network Society. FASD Service Network Program: Business Plan

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1 Fiscal Year: 2017/2018 January 30, 2017 Edmonton and area Fetal Alcohol Network Society FASD Service Network Program: Business Plan

2 Network Information Network Name Catchment Area Network Information Edmonton and area Fetal Alcohol Network Society The catchment area follows the Edmonton Capital Region boundaries and includes the following municipalities: five cities: Edmonton, Fort Saskatchewan, Leduc, St. Albert, and Spruce Grove; one specialized municipality, Strathcona County, which includes Sherwood Park; three municipal districts: Leduc County, Parkland County, and Sturgeon County; ten towns: Beaumont, Bon Accord, Bruderheim, Calmar, Devon, Gibbons, Legal, Morinville, Redwater, and Stony Plain; four villages: Spring Lake, Thorsby, Wabamun, and Warburg; eight summer villages: Betula Beach, Golden Days, Itaska Beach, Kapasiwin, Lakeview, Point Alison, Seba Beach, and Sundance Beach; four Indian Reserves for three First Nations: Alexander 134 of the Alexander First Nation, Stony Plain 135 of the Enoch Cree Nation, and Wabamun 133A and 133B of the Paul First Nation. Is the Network incorporated under the Societies Yes

3 Act? Name of Banker Dani Curial: 14, 12 Blackfoot Road Sherwood Park, AB T8N 4P4 Laurel Fitzsimonds: 101, Street Nisku, AB T9E 23 Bissell Centre St Edmonton, AB T5H 2H6 Network Leadership Team/Chair Denise Plesuk: denise.plesuk@cssalberta.ca Carol Tabone: CarolT@leduc-county.com Fiscal Year Vision for Coming Year Our Vision A future free of Fetal Alcohol Spectrum Disorder. Our Mission Educating and supporting communities. The Society has five priority areas in educating and supporting communities for a future free of FASD. 1. Supports and Services To provide individuals, families and communities with a range of holistic supports and services that meet their needs across the lifespan. 2. Information and Education To provide access to information and resources while developing and delivering evidence-based education and training opportunities to the community. 3. Building Relationships To nurture and maintain connections and partnerships with communities, agencies, and all levels of government. 4. Advocacy To help create a voice for and with people impacted by an FASD. 5. Research To inform, participate, and disseminate research and contribute to the development of best-practice interventions.

4 In describing what the Network plans to accomplish over the coming fiscal year it should be noted that many of the activities in the Network priority areas are continuous, and will be completed year by year, until such a time as they are deemed ineffective or not required. The Network will address FASD and work with the community in the following activities with the noted expected outcomes: Supports and Services Activities: Survey individuals, families, and communities to determine current needs and gaps for persons impacted by FASD on a yearly basis. Develop and implement a feedback process on client experiences. Continue to offer referral support and links to community services through the Network Coordinator. Continue to provide funding for supports for individuals and caregivers, assessment and diagnostic services, and prevention supports. Develop a three-prong approach to providing supports and services to better address the complex needs and issues of the individuals and families impacted by FASD. Provide case management consultations when requested. Supports and Services Outcomes: Individuals, families and communities affected by FASD have coordinated access to supports and services that meet their needs. These include access to supports for individuals and caregivers, assessment and diagnosis services and prevention supports. Individuals, families, and communities have knowledge of and access community resources. Individuals, families, and communities have knowledge about FASD. Individuals, families, and communities experience an increase in well-being. Individuals and families experience a decrease level of stress and in increased ability to cope. Interdisciplinary teams collaborate in informed approaches. Clients are satisfied with their program involvement. Supports and services are provided within a lens of understanding of trauma, child development, grief and loss, and gender-based analysis. Information and Education Activities: Survey the community to determine education and training needs. Make available a directory of FASD specific supports and services. With community partners develop and deliver targeted education and training sessions to all sectors of the population. Develop curriculum for sessions in trauma, child development, and grief and loss. Develop information and training sessions in gender-based analysis plus. Evaluate effectiveness of training and education opportunities and refine based on results. Host targeted community initiatives/events to raise awareness of FASD information and prevention. Develop information and education resources that can be cross-purposed across media platforms. Develop and maintain a database of resources. Develop and maintain the Society website and social media sites. Information and Education Outcomes: The community has an increased knowledge about the effects of alcohol use in pregnancy. The community has an increased understanding of FASD that includes caring for and supporting individuals with FASD.

5 The community has an increased understanding of trauma, child development, grief and loss, and gender-based analysis. There is a change in attitude/stigma attached to FASD. A full range of resources (electronic and print) is available. Service providers and programs integrate knowledge of FASD into their practices. Service providers have the abilities to provide effective and holistic supports to individuals, families and communities impacted by FASD. Government and service providers have an increased capacity to identify individuals with FASD, understand the unique needs and deliver and/or refer to appropriate services. Building Relationships Activities: Develop and adjust as needed a communication strategy that aims to disseminate information and provide opportunities that facilitate relationship building. This will include an FASD Frontline Newsletter, monthly Society meetings, and continued improvement to website and social media design. Host yearly an interagency resource fair. Participate in and present at key events and conferences. Provide avenues to create new and formalize existing partnerships. Promote FASD awareness and prevention by engaging with all levels of government and the community. Building Relationships Outcomes: New relationships and partnerships are expanded. Existing relationships and partnerships are strengthened. Mechanisms are in place to facilitate and encourage stakeholder and community engagement. Effective lines of communication with stakeholders and policy makers are in place. The profile of the Network at local, provincial, national and international levels is strong. An increased number of initiatives, programs and service agencies are working to prevent FASD and support individuals and families impacted by FASD. Advocacy Activities: Consult with municipal, provincial and federal governments on issues related to FASD. Consult with stakeholders to enable individuals and families impacted by FASD to contribute to Society planning. Establish targeted advisory groups of individuals and families impacted by FASD to inform and guide Society strategies. Develop an advocacy tool for individuals and families impacted by FASD that will empower their communication of needs to government and service agencies. In collaboration with stakeholders develop policy papers on issues related to FASD and the prevention of FASD. Advocacy Outcomes: FASD is recognized as a public health matter that impacts all public sectors and broad policy. FASD is recognized as a community issue that requires a community response.

6 FASD is recognized as a disability that requires specific supports and services that are best practice and evidence based. Research Activities: Apply appropriate evaluation tools to assess effectiveness of Society funded supports and services. Monitor current provincial, national and international resources and information, including research, and distribute broadly via communication channels. Respond where necessary to provincial, national and international resources and information. Provide forums where valid research is presented and the impacts on best practice are discussed. Participate and contribute to research initiatives. Research Outcomes: The Network activities are evaluated. Research findings, including those from monitoring and evaluation systems, are used to inform Society strategic planning, services, and programs. Stakeholders and the community have knowledge of and access to research and leading practice. Our Vision Over the next year, and adjusted from learnings as required in the coming years, the Network has prioritized two shifts in the work that we do at ground level. The first, is to create a three-prong approach to providing supports and services within the community. The second, in collaboration with the Glenrose Rehabilitation Hospital is the development and operation of a lifespan FASD assessment and diagnostic service. The micro social work will continue to effect change on an individual basis, working closely with persons to support them through their challenges. Meeting with individuals, families, and groups, people will be supported to identify and manage mental, emotional, physical, social, behavioural, and/or financial challenges that are negatively impacting their happiness and quality of life. Over the past decade the Network has concentrated its support framework on one-to-one, long-term, mentorship services provided through community stakeholders. As a supports and services caretaker and often the first point of contact for people in need, EFAN is unable to adequately refer individuals and families to services in a timely manner, as most supports estimate a 9-month to 12-month wait until services can be accessed. This trend has resulted in many vulnerable persons not receiving immediate care and attention while in their pressing crisis. In responding to this challenge and to reduce access barriers faced by individuals, the Network has committed to implementing from a citizen-centered perspective creative ways to increase support capacity within the current fiscal budget. Over the next year, the Network will employ a framework of care that provides a spectrum of services including, short-term intervention supports, long-term mentorship supports, and support group services. The differing levels of services provided within the model of supports will help to ensure that individuals with or suspected to have FASD receive the care that meet their needs in a timely and effective manner. In viewing FASD as a lifespan disability and within the understanding that developmental growth and change occur during every part of life, the Network in collaboration with the Glenrose will examine and create a new model of assessment services that optimizes coordinated diagnostics throughout the lifespan from a single FASD assessment clinic in Edmonton. Currently, the Glenrose carries out this service through two separate, and independent clinics, one for pedaetrics and the other for adults over the age of 18. To better support persons suspected of having FASD and to ensure access to clinic services as needs within the lifecycle change, a joint clinic is required. Combining the

7 resources and expertise from both clinics under one roof will hopefully result in individuals and families manourvering through the process with ease and little wait. As the visibility of the Network within the community has increased substantially over the years, the demand for prevention, assessment, and support services has continued to climb. In being responsive to the needs of the community with the changes to our FASD clinic and model of supports, the Network aims to increase our capacity in the provision of FASD services for the members of our community. In providing supports for this lifelong disability our long-term vision is to sustain all levels of programming available throughout the lifespan as community need indicates it is necessary. As referral requests are received from the community, the Network will triage the FASD support requests to the appropriate short-term community interventionalist housed with a Network agency stakeholder. Edmonton Fetal Alcohol Network The short-term interventionalist will provide immediate crisis support and community access to youth and adults while longer-term case management planning is sought from other FASD services. Short-term Interventionalist Individuals will be supported to access FASD specific support groups provided through Network stakeholders. Indivduals whose needs and challenges require long-term mentorship will be referred to the appropriate Network service. Support Group Long-term Mentorship Figure 1.0: Network support model for individuals with or suspected to have FASD. Priorities and Actions In alignment with and support to the Government of Alberta s FASD 10-Year Strategic Plan, FASD Service Network Program Guidelines and Outcomes Based Management Plan, the Network has developed a strategic and operational blueprint of projects and activities for the upcoming and future years that fit within each of the FASD Strategic Pillars. The actions of the Network work towards achieving through measurable outcomes the FASD goals of the Alberta Government, the Network, and community. The FASD Strategic Pillars prioritized within this plan include: 1. Awareness and Prevention 2. Assessment and Diagnosis 3. Support for Individuals and Caregivers 4. Learning Organization Changing community needs are identified bi-annually via strategic planning activities and subsequent documents (SWOT Analysis, Environmental Scan, and Community Needs Assessment). Outcomes of the Network funded support services are evaluated for effectiveness and highlight any needed shifts in service delivery. New and existing programs are appraised through the Network Contract Manager bi-annually to ensure that they are

8 compliant with their Service Level Agreements, and that their activities and deliverables continue to meet the needs of the community, those impacted by FASD, the Alberta FASD Service Network Program, and the Network. The Network has prioritized the following: 1. Albertans who may be affected by an FASD have access to timely and affordable assessment and diagnostic services. The Network has and will continue to increase the capacity of FASD Clinics to provide affordable and timely access to multidisciplinary diagnoses and assessments across the lifespan to individuals suspected of having a Fetal Alcohol Spectrum Disorder. With direction and assistance through the clinic process, implementation of clinic recommendations and in partnership with Network member agencies, individuals and their families will have an enhanced understanding of how FASD impacts them and the services available in the catchment area. The Network is committed to providing sustained funding to the Glenrose Rehabilitation Hospital and has committed to examining and implementing an all-ages FASD Clinic in collaboration with the Glenrose. 2. Individuals suspected or with a Fetal Alcohol Spectrum Disorder and their families have coordinated access to supports and services based on their needs. The Network will provide a variety of support services that include but are not limited to short-term intervention, long-term mentorship, support groups, respite, and education and resources to individuals and families. Organized access through Network member agencies to services assist to reduce the impact and presence of secondary disabilities associated with an FASD, increase client and family understanding of the disorder, and ensure lifelong seamless service provision. The Network Coordinator will provide centralized referral support for services and information to the community. 3. Alcohol use during pregnancy is eliminated, preventing the profound personal and societal cost of an FASD. The Network will actively participate in Nancy Poole s Level 1 and 2 Model of Prevention with its work through the FASD Prevention Conversation: A Shared Responsibility. With the efforts of the Prevention Conversation Facilitator, health and social service workers will be provided the tools to screen and intervene for alcohol use in pregnancy appropriately and effectively. Resource and knowledge dissemination through the Prevention Facilitator, Network activities, and Network and Prevention Conversation social media sites will ensure that youth, women of child-bearing age, their partners, and communities are aware of the effects of drinking alcohol during pregnancy and the community resources available for those who may be concerned about alcohol consumption during pregnancy. The Network will continue to involve itself in the Prevention Conversation Evaluation Committee and Youth Project for the upcoming year. The Network will sustain Level 3 and 4 Prevention efforts through funding Parent-Child Assistance Programs within the catchment area. Culturally sensitive support services for women with alcohol and related issues, and care for women to develop or maintain healthy changes pre and post pregnancies, will support women to have alcohol free pregnancies and reduce the births of children at risk of having a Fetal Alcohol Spectrum Disorder. 4. The community understands that alcohol use during pregnancy can cause Fetal Alcohol Spectrum Disorder, which can be prevented through abstinence, and has an understanding of Fetal Alcohol Spectrum Disorders and the associated issues. Through social media enhancements, website design, resource development, public awareness and education initiatives, and marketing, the Network will increase the understanding, knowledge, and capacity of agencies, caregivers, and individuals to support persons suspected or with FASD, while systematically promoting attitudes of acceptance and understanding. Active participation with the FASD, The Prevention Conversation, A Shared Responsibility, will increase the knowledge and capacity of service providers to support women and their families

9 to make healthy choices in their pregnancies and increase community awareness of the effects of alcohol consumption during pregnancy. 5. Stakeholders collaborate to develop and mobilize knowledge based on research and best practice to continuously transform Alberta s FASD system to achieve outcomes and goals. Sustaining the FASD Service Network Program remains a critical issue for the Network. Maintaining and enhancing the initiative and Society over time requires a combination of non-financial resources from the initiative and broader community. Required internal resources include leadership from the Network, access to technical expertise, and the existence of strong administrative and financial management systems. Building strong internal structures such as fiscal management, bylaws, and governance processes to ensure the Network demonstrates soundness to the FASD Service Network Program and the community requires personnel such as a Network Coordinator, Contract Manager, and Banker. A strong infrastructure within the Network and community has allowed the Network to learn from past and present experiences and adapt to the ever-changing circumstances and environment. To build upon the existing capacity of the Network to address identified gaps and needs within the community it is essential to expand the visibility of the Network within the broader scope of non-profit and human services agencies with the intention of recruiting new and diverse talent. The engagement of new membership benefits the Network as a whole by developing and strengthening new and existing partnerships. A natural outgrowth of the work is the building and supporting of a myriad of different leaders and experts with diverse demographic backgrounds within the field of FASD. Membership of the Network determines the shared goals, priorities, and implementation strategies to achieve them while the strategic focus also determines the partners. This interrelationship continues to assemble effective and cooperative associations. Business Priorities and Rationale Bi-annually the Network performs a Community Needs Assessment, SWOT Analysis, and Environmental Scan. Combined with monthly community engagement through Society and Supports and Services meetings, the needs of the community, as well as what is working well and what is not, are aptly identified throughout the year. Business Priority The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Girls Empowered and Strong, Elizabeth Fry Society, support group. McDaniel Youth Program, Catholic Social Services, short-term intervention, long-term mentorship, support group. Fetal Alcohol Spectrum of Services, Bissell Centre, Rationale Families have historically been the central source of emotional, financial and social support for at-risk children, youth, and adults. The rapidly changing role of families combined with external factors such as time constraints and financial pressures have often resulted in severed community and family ties for those impacted by an FASD, as highlighted within the Network Environmental Scan. Due to this trend the Network has prioritized a three-prong approach to supports that includes, short-term intervention, long-term mentorship, and support groups. The spectrum of services provided will assist individuals and families to address crisis, reconnect those impacted by an FASD with social support systems, and facilitate the accomplishment of selfdetermined goals through hands on assistance. Community stakeholder consultations have continued to identify waitlist times and lengths as a

10 short-term intervention. Open Arms, Unlimited Potential Community Services, long-term mentorship. FASD Resource Worker, Metis Nation of Alberta, long-term mentorship. Bridges Program, Leduc County, short-term intervention, long-term mentorship, support group. FASD Respite Program, Kids Kottage/Elves, respite, support group. FAS TRACS, CASA, short-term support First Nations Mental Health and Addictions, CASA, long-term mentorship. Hope Terrace, Bissell Centre, long-term mentorship, support group. challenge. Short-term intervention supports will be created from existing program staffing compliments and will serve youth and adults suspected of having FASD in addressing current crisis issues while referrals to FASD mentorship programs and support group connections are made. The process of mentorship is defined by a sustained, close developmental relationship between a mentor who is more experienced and mentee. Mentorship promotes a strength based approach that supports the mentee to concentrate on positive aspects of their life rather than negative influences. Through continued strategic planning the Network has identified mentorship programs as an essential service required for all individuals impacted by an FASD throughout their lifespan. The necessity of culturally sensitive FASD support services on-reserve continues to be an identified gap by the communities themselves and the Network Needs Assessment. Programs and supports must be developed alongside and with the communities that have requested them to ensure an explicit focus and competence in working within Indigenous culture. The Network Needs Assessment continues to identify a shortage of services for families that address the various needs of children impacted by an FASD. Due to the complex conditions associated with children impacted by FASD families often experience elevated levels of stress and parental burnout. To maintain and enhance the stability of the family unit there is a primary need to provide an ongoing network of supports, education, and resources. This support results in a better understanding of the child s functioning, strategies for behaviours, and adapting home and school environments, while simultaneously connecting with parents to other families living through similar experiences. Prevention initiatives are developed and delivered using a collaborative and cooperative approach that result in the following system and client outcomes: PCAP program are available across Alberta and meet the community needs. Participants know that FASD is caused by alcohol use during pregnancy. Participants develop the intention to eliminate The Network Needs Assessment identifies the continued need for culturally sensitive targeted and indicated prevention services and public awareness and prevention campaigns within the catchment area. Current P-CAP programs are able to meet the demand from the community for intensive supports that address the needs and issues facing women who are pregnant (or up to six months post-partum) and who are using drugs and alcohol.

11 alcohol use during current and future pregnancies. Secondary disabilities experienced by individuals with an FASD are reduced. Subsequent births of children with prenatal exposure to alcohol by women who have used substances while pregnant are reduced. Program participants experience improvement in their wellbeing. Children of program participants experience improvement in their wellbeing. Program participants report satisfaction with the program and complete the three-year term. First Steps (Catholic Social Services) Prevention Conversation Project Albertans have access to timely and affordable multidisciplinary assessment and diagnostic services across the lifespan that result in clients and/or caregivers having an increased understanding of how FASD affects them, the supports and services available to them in the community, and are referred to post assessment supports that meet their needs. FASD Pediatrics Clinical Services (Glenrose Rehabilitation Hospital) FASD Adults Clinic (Glenrose Rehabilitation Hospital) The Network will create the infrastructure required to plan FASD programs and services based on a collaborative approach with mechanisms in place to facilitate stakeholder engagement and information sharing. Access to training, resources, and evaluation results will inform Network activities, supports and services and strategic planning. Network Coordinator (Catholic Social Services) Network Contract Manager (Contract position) Network Banker (Bissell Centre) There continues to be very few centers and teams providing multi-disciplinary FASD assessments for children. Current clinical services for individuals under the age of 18 are unable to accommodate the increasing wait-list demands (currently children may be on a waitlist for up to two years) and are inadequate for smaller municipalities and rural areas as the services are located in the urban center of Edmonton. The Network will continue to fund additional assessment services through the Glenrose Pediatrics FASD Clinic and strengthen collaborations/partnerships with clinic staff to assist and ease the diagnostic process where possible. In response to understanding what the community and Network members most value about the Edmonton and area Fetal Alcohol Network Society and current opportunities and challenges for offering a high quality system of supports and services, the essential role of organizational support positions have been highlighted. To ensure compliance with the FASD Service Network Program Guidelines the Network will continue to employ a Network Coordinator, Network Contract Manager, and Network Banker. Collectively these positions will ensure community needs are assessed, supports and services are deepened and expanded, visibility and leadership of and within the Network continues to grow, and fiscal responsibility. Non-support related actions and activities are listed in the Vision for The Coming Year section.

12 Budget Agency/Program Budget Allocation 1. Bissell Centre: Banker $59, Bissell Centre: FASS Program $60, Bissell Centre: Hope Terrace $290, CASA: FasTracs $51, CASA: First Nation Mental Health & $336, Addictions Program 6. Catholic Social Services: First Steps Program $202, Catholic Social Services: McDaniel Youth $502, Program 8. Catholic Social Services: Network $108, Coordinator 9. Elizabeth Fry Society: Girls Empowered and Strong Program $37, Glenrose: FASD Adult Clinic $390, (HEALTH GRANT) 11. Glenrose: FASD Children s Clinic $87, Glenrose: FASD Children s Clinic $50, (HEALTH GRANT) 13. Kids Kottage/Elves: FASD Respite Program $111, Leduc County: Bridges Program $219, Metis Nation of Alberta: Resource Worker $62, Unlimited Potential: Open Arms Program $554, Julie Mann: Contract Manager $5, Network Development $10, Prevention Conversation Project $80, TOTAL $3,221,324.35

13 Grant Application Tables Action #: 1 Network Action: Bissell Centre, Banking Services Business Priority and Rationale Network Action Description Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation Service Delivery FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will create the infrastructure required to plan FASD programs and services based on a collaborative approach with mechanisms in place to facilitate stakeholder engagement and information sharing. Access to training, resources, and evaluation results will inform Network activities, supports and services and strategic planning. In response to understanding what the community and Network members most value about the Edmonton and area Fetal Alcohol Network Society and current opportunities and challenges for offering a high-quality system of supports and services, the essential role of organizational support positions have been highlighted. The Network will contract banking services with the Bissell Centre is order to ensure fairness, openness, and transparency in its fiscal management processes thus ensuring accountability to the AB FASD Service Network program and community stakeholders. The Network action aligns with: Strategic Pillar #5, FASD Learning Organization System Outcome 5.1 Priority Actions for Outcome : Improvement to Network Operations Monitor program and Network expenditures. Complete a Network bi-annual expenditures to-date schedule B. Complete an Annual Financial Return for as required by the Alberta Corporate Registry. Complete an annual audited financial statement. Alignment with Operating Grant Policies: The Network action aligns with the required approaches and practices within Strategic Pillar #5 that require the Networks to continuously improve their operations and ensure fairness, openness, and transparency in our system processes to support accountability to both funders and stakeholders. This action is evaluated by the Network on a quarterly basis to ensure: Expenditures are tracked by budget-line items and are recorded as they occur. Expenditures are tracked not only by inputs, but are also linked to services and materials purchased, and to the activities they support. High-quality financial reports are linked to budgets and consistently used for management decisions, including allocation of resources. Current Partners: Bissell Centre

14 Partners Budget Allocation $59, Action #: 2 Network Action: Bissell Centre, FASS Program Business Priority and Rationale Network Action Description FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network will fund a short-term crisis intervention position to work with adults with or suspected to have FASD. The staff will support individuals and address immediate crisis needs for up to 3-months, while connecting individuals to other community resources, FASD support groups, and if required, long-term FASD mentorship.

15 Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation Service Delivery Partners Number of clients to be served The Network action aligns with: (p. 56) Strategic Pillar #4 System Outcome 4.1 and 4.3 Client Outcome 4.4, 4.6 Meet with Bissell Centre administrators to develop a detailed position job description and reporting template. Timeframe: Completed May 2017 In collaboration with Bissell Centre, develop and implement parameters around the roles and responsibilities of the position. Timeframe: Completed: May 2017 Disseminate to community stakeholders, position description and contact information. Timeframe: May 2017 As a collalborative team, meet with the crisis intervention staff and Bissell Centre to discuss progress and any issues that have been encountered on a monthly basis. Crisis Intervention worker will provide short-term (up to 3-months) support for adults with or suspected to have FASD in order to address immediate crisis issues and concerns. Crisis Intervention worker will assist individuals to access other community supports, FASD support groups, and if required long-term FASD mentorship services. Provide ongoing funding for the position. Collect data according to the requirements of ORS, FASD Service Network Program, and the Network. Actively participate on the Network and Supports and Services team. Alignment with Operating Grant Policies: This action enhances all the practices listed under Strategic Pillar #4, Supports for Individuals and Caregivers, utilizing all of the required approaches and practices, and meeting the requirements for funding. The action specifically addresses the Alberta Health s FASD System Review recommendations on financial management supports and continuity of care. The FASS program contributes data to both ORS and the Network, and provides quarterly narrative reports to the Network. Bi-annually the Network Contract Manager conducts a Service Quality and Compliance Review on the funded position. The program will utilize the Alberta s FASD Evaluation Surveys and Templates as provided by the Alberta FASD Service Network Program. Current Partners: Bissell Centre Baseline: 0 Target: 100 Budget Allocation $60,765.00

16 Action #: 3 Network Action: Bissell Centre, Hope Terrace Business Priority and Rationale Network Action Description Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network with fund the staffing compliments at Hope Terrace, a 24-hour FASD supportive, permanent, living apartment for men and women who require significant supports to maintain their housing. Staffing will provide one-to-one mentorship, mental health and addictions support, cultural access, support groups, and facilitate access to other community services. The Network action aligns with: (p. 56) Strategic Pillar #4 System Outcome 4.1 And 4.3 Priority Actions for Outcome 4.1.4: Integrated Housing Supports Client Outcome 4.4, 4.6 Priority Actions for Outcomes 4.4.1, Provide stable housing to 29 adults with FASD in an apartment complex with trained staff and 24 hour supervision. The supportive housing complex will provide a range of supports, including but not limited to, one-to-one mentorship and support groups. Staffing will provide service coordination to the residents, assisting them to access other supportive community services. Collect data according to the requirements of ORS, FASD Service Network Program, and the Network. Actively participate on the Network and Supports and Services team. Alignment with Operating Grant Policies: This action enhances all the practices listed under Strategic Pillar #4, Supports for Individuals and Caregivers, utilizing all of the required approaches and practices and specifically addresses the Alberta Health s FASD System Review recommendations on social housing as a priority, supervision and transportation to community activities, financial management supports, continuity of care, and full scope of practice. Hope Terrace contributes data to both ORS and the Network, and provides quarterly narrative reports to the Network staff. Bi-annually the Network Contract

17 Service Delivery Partners Number of clients to be served Manager conducts a Service Quality and Compliance Review on the funded position. The program will utilize the Alberta s FASD Evaluation Surveys and Templates as provided by the Alberta FASD Service Network Program. As per the FASD Service Network Program grant requirement, Hope Terrace is completing an independent program evaluation. The evaluation activities focus on providing relevant information to decision-makers about needed program changes, determine impact of services on residents, and provide decision-relevant information for purposes of future program replication. Current partners: Bissell Centre Baseline: 29 Target: 29 Budget Allocation $290, Action #: 4 Network Action: CASA, FasTracs Program Business Priority and Rationale Network Action Description FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network will continue to fund the FasTracs program with CASA. FasTracs provides short-term mental health and behavioural support for children (aged 3 18) who have a diagnosis of (or query of) FASD along with emotional, psychological, and/or behavioural problems. This group is designed to promote mental well-being and to enhance functioning through the development and implementation of practical strategies that can be adapted to the home, school, and/or community settings.

18 Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation Service Delivery Partners Number of clients to be served The Network action aligns with: (p. 57) Strategic Pillar #4 System Outcome 4.1, 4.2, 4.3 Priority Actions for Outcome Client Outcome 4.4, 4.5, 4.6 Priority Actions for Outcomes 4.4.1, 4.5.1, Continue to fund the FasTracs program with CASA. Prepare sensory profiles on children impacted by FASD. Educate the caregivers and children impacted by FASD of sensory needs. Recommend strategies and activities for optimal functioning and support the implementation for strategies within the home. Collect data according to requirements of ORS, FASD Service Network Program, and the Network. Actively participate on the Network and Supports and Services team. Alignment with Operating Grant Policies: This action enhances all the practices listed under Strategic Pillar #4, Supports for Individuals and Caregivers, utilizing all of the required approaches and practices and meeting the requirements for funding. FasTracs contributes data to both ORS and the Network, and provides quarterly narrative reports to the Network staff. Bi-annually the Network Contract Manager conducts a Service Quality and Compliance Review on the funded position. The program will utilize the Alberta s FASD Evaluation Surveys and Templates as provided by the Alberta FASD Service Network Program. Current Partners: CASA Baseline: 10 Target: 10 Budget Allocation $51,801.00

19 Action #: 5 Network Action: CASA, First Nations Mental Health and Addictions Business Priority and Rationale Network Action Description FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network will fund the First Nation Mental Health and Addiction program. The program will engage with First Nations communities regarding mental health supports for those with FASD that meet the needs of the community and make available health supports for individuals with or suspected to have FASD in First Nations Communities.

20 Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation Service Delivery Partners Number of clients to be served The Network action aligns with: Strategic Pillar #4 System Outcome 4.1, 4.2, 4.3 Client Outcome 4.4, 4.5, 4.6 Priority Actions for Outcomes 4.4.1, 4.5.1, The Network will provide funding to CASA for the First Nations Mental Health and Addictions program. Develop relationships and establish partnerships with First Nations communities in the Network catchment area. Work collaboratively to understand the unique needs and preferred outcomes of the communities. Develop a working relationship with communities and together develop a plan for service delivery that meets the needs of the communities. Education and training provide information related to children s mental health and clinical skills. Mentoring and coaching supports intentional skill development in the workplace, facilitated by the relationship between the mentor and learners. Consultation provides advice/input or an alternate perspective at the request of a practitioner. Activities include case consultations. Direct mental health care services for children and youth with FASD and their families, living in aboriginal communities that lack mental health services that meet their needs. Evaluate FASD mental health supports and/or progress toward achieving mental health supports in First Nation communities. Collect data according to the requirements of ORS, Penelope, FASD Serice Network Program, and the Network. Actively participate on the Network and Supports and Services team. Alignment with Operating Grant Policies: This action enhances all the practices listed under Strategic Pillar #4, Supports for Individuals and Caregivers, utilizing all of the required approaches and practices, and meeting the requirements for funding. The First Nations Mental Health and Addictions program will begin to contribute data to ORS and provides the Network with quarterly narrative reports. Bi-annually the Network Contract Manager conducts a Service Quality and Compliance Review on the funded position. The program will utilize the Alberta s FASD Evaluation Surveys and Templates as provided by the Alberta FASD Service Network Program. As per the FASD Service Network Program grant requirement, CASA is completing an independent program evaluation. Current Partners: CASA Baseline: 0 Target: 10 Budget Allocation $336,000.00

21 Action #: 6 Network Action: Catholic Social Services, First Steps Business Priority and Rationale Network Action Description Alignment with FASD- CMC s S&O Plan Key Activities, implementation timeframes and alignment with Operating Grant Policies (OGP) Evaluation Service Delivery Partners FASD-CMC Grant: From Human Services From Health Number of clients to Baseline: 29 Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning Prevention initiatives are developed and delivered using a collaborative and cooperative approach that supports Level 3 and Level 4 prevention strategies. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network will provide funding to the First Steps Program. The program provides intensive supports to women for three years, who are pregnant, or up to sixmonths post-partum, and struggle with substance abuse issues. The Network actions aligns with (p. 52) and (p. 53) Strategic Pillar #2: Prevention System Outcome 2.4, 2.5 Priority Actions for Outcome 2.4.1, Client Outcome 2.6, 2.7, 2.8, 2.9 The Network will provide funding to the First Steps program with Catholic Social Services. The program will provide one-to-one support to the target population to ensure basic needs of program participants are met. Through mentorship address addiction issues. Connect program participants to and advocate for access to community resources. Collect data according to the requirements of ORS, Penelope, FASD Serice Network Program, and the Network. Actively participate on the Network and Supports and Services team. Alignment with Operating Grant Policies: This action enhances all the practices listed under Strategic Pillar #2, Level 3 and 4 Prevention, utilizing all of the required approaches and practices, and meeting the requirements for funding. The action specifically promotes Alberta Health s System Review Recommendation of trauma-informed care and harm reduction that provides clients with increased access to services. First Steps contributes data to both ORS, Penelope, and the Network, and provides quarterly narrative reports to the Network staff. Bi-annually the Network Contract Manager conducts a Service Quality and Compliance Review on the funded position. The program will utilize the Alberta s FASD Evaluation Surveys and Templates as provided by the Alberta FASD Service Network Program. Current Partners: Catholic Social Services

22 be served Target: 29 Budget Allocation $202, Action #: 7 Network Action: Catholic Social Services, McDaniel Youth Program Business Priority and Rationale Network Action Description FASD-CMC Grant: From Human Services From Health Service category: Level 1 Prevention (Awareness) Service category: Level 2 Prevention (Safe Conversation) Service category: Level 3 and 4 Prevention (e.g. PCAP) Service category: Assessment/Diagnosis Service category: Supports for Individuals and Caregivers Service category: Organizational Learning The Network will provide coordinated access to a spectrum of services for individuals and families across the lifespan. Services will result in: Individuals suspected or with an FASD experience improvement in their wellbeing. Caregivers of individuals with an FASD experience improvement in their wellbeing. Individuals and caregivers receiving support report satisfaction with the services received. Please see the Business Priorities and Rationale section of the Business Plan for a full description. The Network will fund the staffing compliments of the McDaniel Youth Program. The program provides mentorship supports to youth ages 14 19, who have FASD, through short-term crisis intervention, support groups, and long-term one-to-one mentorship.