Better together. Improving outcomes through innovation and implementation. Delegate guide. With thanks to

Transcription

1 Better together Improving outcomes through innovation and implementation Delegate guide With thanks to

2 Welcome from the chair As the chair of NICON, I am delighted to welcome our health and social care colleagues and partners to the 2014 NICON Annual Conference and Exhibition. Everyone who is involved in health and social care is acutely aware that we have embarked on a journey to transform our services to allow us to find ways to meet increasing demand at a time of financial constraint. The list of changes seems endless: providing new models of care, using technology, focusing on safety, empowering staff, service users and carers as well as developing new relationships with public, voluntary community and independent sectors, all at a time when we are also seeking to develop new cultures of openness and transparency. We have begun, but there is still much to do. At last year s conference, the major theme was collaboration, with many colleagues from within the statutory health and social care sector and further afield showing a real willingness to get involved and improve outcomes for our population. Following on from that, the theme of our conference in 2014 is Better together: Improving outcomes through innovation and implementation. We strongly believe this title sets out the strategic themes that we should address to meet the needs of communities now and into the future. It is simply imperative that we implement positive changes to health and social care services and that we show an urgency in delivery. Finally, I am sure you will all join me to thank Accenture, BT and all our partners who have supported us to deliver a great learning experience for all our delegates, and a significant milestone in our collective efforts to deliver great care. We look forward to learning more about your work and exploring the opportunities to support each other. Colm McKenna Chair of NICON and South Eastern HSCT Coming up over the two days NICON 2014 conference and exhibition provides the premier opportunity for leaders in health and social care and our partners to come together to discuss the way forward. We ll be tweeting throughout the day so don t forget to follow us on #NICON14 Throughout the two days delegates can: hear from key leaders about the strategic direction of change be informed by emerging international practice reflect on the local and regional implementation progress discuss with colleagues their local transformational change projects visit the innovation showcase and exhibition network with colleagues from voluntary, independent and statutory sectors as well as service users, elected members and workforce representatives. 2 Event supported by

3 With special thanks to our sponsors Accenture is delighted to support the NICON Conference again this year. We recognise this is a significant time as the Transforming Your Care implementation begins to gather pace. Whether you are a service user, clinician, manager, business partner or politician, we trust this conference will inspire and support you as you seek to shape the implementation process, and most importantly assist you to make your own transformational leadership contribution to the change process. We are delighted to be able to share our learning and experience from helping to transform health systems around the world, and we wish you well in the important task ahead. Kevin Duffy Head of Health and Public Service Delivery NI, Accenture BT are proud to be again supporting the NICON conference. We have been involved over the last few years, both locally and nationally, and are delighted we can be part of this fast growing event, which brings together the entire system to find ways to work together to deliver better outcomes for our citizens. We all recognise that technology is a key enabler of change and will underpin the entire Transforming Your Care implementation plan. We are therefore delighted to be partnering with our colleagues in health and social care, as well as collaborating with local companies to utilise the world-class infrastructure that contributes to developing innovative services for our citizens. We look forward to seeing many of you for to what promises to be an inspirational two days. Mark Hopkins Account Director, BT Healthcare We would also like to thank the following sponsors for their support: 3

4 Programme outline Day One: Wednesday 5 March 08:45 09:45 Registration and exhibition Compère: Paul Clark, journalist and presenter, UTV Live 09:45 10:05 Welcome and introduction Colm McKenna, Chair, NICON and South Eastern HSCT 10:05 10:25 Opening address: Innovation and implementation Dr Andrew McCormick, Permanent Secretary, DHSSPSNI 10:25 11:00 Are we on the right track? Lessons from international practice Dr Kip Webb, Managing Director, Accenture Global Clinical Services 11:00 11:20 Making progress: Overview of progress in Northern Ireland John Compton, Chief Executive, HSCB 13:45 15:00 Implementing transformational change (breakout sessions) A: Engaging service users rhetoric or reality? (Glen 1 & 2) B: Driving innovation in N Ireland (Riverview 1 upstairs) C: Clinical leaders creating a new paradigm (Glen 3 & 4) D: Café Conversations (Main Auditorium) 15:00 15:30 Coffee and exhibition 15:30 16:25 Implementation! Implementation! Implementation! Vision to reality are we nearly there yet? Mike Farrar, NHS Leader Colm Donaghy, Chief Executive, Belfast HSCT John McMullan, Chief Executive, Bryson Charitable Group Maeve Hully, Chief Executive, Patient Client Council 11:20 11:50 Coffee and exhibition Launch of innovation showcase and exhibition 11:50 12:30 Making it real Practical examples of implementation projects that are delivering better outcomes. Pamela McCreedy, director of TYC, will introduce several colleagues to share how they are delivering real change for service users including projects from the new integrated care partnerships. 12:30 12:45 Plenary session 12:45 13:45 Lunch and exhibition 16:25 16:55 Joint ministerial address Edwin Poots MLA, Minister for Health, Social Services and Public Safety Simon Hamilton MLA, Minister for Finance and Personnel 16:55 17:00 Closing remarks Mairead McAlinden, NHS Confederation Trustee & Chief Executive Southern HSCT 17:15 22:45 Evening programme 17:15 18:15 Fringe sessions (Glen 1, 2, 3 and 4) 18:15 19:15 Drinks reception Ballygowan/Milford Lobby Service User Reception in Glen Suite 19:15 22:45 Leadership dinner (Main Auditorium) 4 Event supported by

5 Day Two: Thursday 6 March 08:30 09:30 Coffee and exhibition 09:30 09:40 Embracing innovation Eddie Rooney, Chief Executive, Public Health Agency 09:40 10:40 The big innovation challenge: Do we really need to change our models of care? Sean Donaghy, Director, ehealth & External Collaboration HSCB Dr Alan Stout, BMA and ICP Lead 12:35 13:15 Changing Gear: Can Northern Ireland be world class in Healthcare Innovation? Dr Greg Parston, Executive Advisor to the Director, Institute of Global Health Innovation 13:15 13:20 Closing remarks Liam McIvor, Chief Executive, NI Ambulance Service and Vice Chair of NICON 13:20 14:00 Lunch and networking Colette Goldrick, NI Director, Association of the British Pharmaceutical Industry David Sterling, Permanent Secretary, Department of Enterprise, Trade and Investment 10:40 11:10 Innovation in social care: Meeting unprecedented challenges Colum Conway, Chief Executive, NISCC Ian Sutherland, South Eastern HSCT and SCIE Fionnuala McAndrew, DHSSPSNI 11:10 11:35 Coffee and exhibition 11:35 12:35 Collaborating for innovation: How is collaboration supporting innovation and improving outcomes? Technology and jobs New business models Community planning Communities in the lead The NICON conference has been a wonderful opportunity to find out what is happening in the world of healthcare locally, nationally and indeed globally. Dr Pamela Bell, Pain Alliance Northern Ireland Brian O Connor, Chair, European Connected Health Alliance Bridget Taylor, Chief Executive, BT Cornwall Peter McNaney, Chief Executive, Belfast City Council Jenny Irvine, Chief Executive, Arc Healthy Living Centre 5

6 Breakout sessions Wednesday 5 March, 13:45-15:00 Get even more out of your conference We have a programme of breakout sessions taking place on Wednesday and would love you to come and join us. There are a choice of four sessions, with each one starting at 13:45. Session A: Engaging service users rhetoric or reality? Glen 1 and 2 There is a growing realisation that empowering patients and service users by engaging them in service redesign is producing effective improvement. This session explores what is happening to support this new culture and whether this approach can make real improvements in care. Chair and key contributors: William McKee, Former Trust Chief Executive Mark Duman, Chair, Patient Information Forum Maeve Hully, Chief Executive, Patient Client Council Stakeholder Voices Session B: Driving innovation in N Ireland Riverview 1 - upstairs In every policy arena a predominant word over the last few years has been innovation. People are discussing not only the development of new products and services but also how we can work in entirely different ways to meet the needs of our communities. This session will explore what is currently being done and what we can do to progress this agenda in the health and social care sector in N Ireland to improve the outcomes for our citizens. Chair and key contributors: Mike Farrar, NHS Leader Sean Donaghy, Director of ehealth and External Collaboration HSCB Brian O Connor, Chair, European Connected Health Alliance Dr Maurice O Kane, Chief Executive, C-TRIC Dr Janice Bailie, HSC Research and Development Division Stephen Kennedy, GSK, Chair, ABPI Innovation Group Bernadette Hannigan, Chief Scientific Advisor, DHSSPS NI Session C: Clinical leaders creating a new paradigm? Glen 3 and 4 The need to fully engage and support clinicians to lead the change agenda has been a central theme over the last few years. This workshop will highlight the key activities supporting this work in Northern Ireland and will open a wider debate to consider what further actions are needed to take this agenda forward. Chair and key contributors: Dr Kip Webb, Managing Director, Accenture Global Clinical Services Dr John Simpson, Medical Director, Southern HSCT Dr Peter Lees, Medical Director, Faculty of Medical Leadership and Management Charlotte McArdle, Chief Nursing Officer, DHSSPS Dr Keith Gardiner, Chief Executive, NI Medical and Dental Training Agency Session D: Café Conversations Main auditorium In this session, health and social care colleagues and partners will have the opportunity to discuss with delegates how they have implemented change programmes to make a real difference in how care is planned and provided. Delegates will be able to participate in up to three discussions during this session. Here is a taster of what some of the sessions will cover: New approaches in mental health recovery The Knowledge Exchange Institute of Healthcare Management awards Allied health professions projects Community pharmacy Integrated Care partnerships Improving unscheduled care performance For further details about the wide variation of Cafe Conversations, please visit 6 Event supported by

7 Further information All Conference presentations, biographies of speakers, report and other information about the 2014 NICON Conference will be available on the Northern Ireland Confederation web pages at We ll be tweeting throughout the day so don t forget to follow us on #NICON14 Northern Ireland Confederation The Beeches 12 Hampton Manor Drive Belfast BT7 3EN Telephone: (Ext 404) info@niconfedhss.org