Local voices improving health and social care. Involve, Influence, Aspire.

Transcription

1 HEALTHWATCH SALFORD BOARD MEETING MINUTES , 9:30am 12.30pm At Eccles Gateway, 28 Barton Lane, Eccles, M30 0TU Present: Jackie Tait (JT) (Acting Chair) Clare Mayo (CM) Michelle Duncalf (MD) Bernice Seworde (BS) Julhas Ahmed (JA)-in part Marcia Powell (MP) (Minutes) Apologies: Vincent Hession (VH) Tracey Williamson (TW) Katie Fenton (KF) Item Minutes and Matters Arising sheet The Chair asked if the Board felt the Minutes and Matters arising sheet is working as intended to reduce the amount of time spent in the meeting going over completed actions. All agreed. Actions Information on CCG - We are still awaiting feedback on the Isolation Project, which is hoped to bring in financial resources. Draft Business Plan - Having met with Cranfield Trust with a view to them finding us a volunteer, it was agreed that as a next step they could come to a Board session for discussion and taking it forward. Knowledge Bank - funds have been agreed for Datix/Insight system (CCG refer to it as Insight). There will be a further meeting with the CCG to look at what fields for information we require. We can test it out until about December time and then refine it to our requirements. Sub Contract Feedback - The sub-contract has been sent to UP s solicitor but there hasn t been any amendments or feedback to date. We will also need to know what activities UP is involved in, so there is no conflict of interest. Planning Event for 9 October The CCG are holding a Patient Panel event on the same date between 9-4pm at Swinton Gold Club. A discussion was held about the best way forward so volunteers can take part in this as well. It was agreed that it would better to combine events. 1 CM will talk to ask Nik Storey for the contract. Alison Page and Amanda Rafferty

2 Amanda Rafferty to arrange to give the headlines from Healthwatch Salford. The Meeting the Volunteers event we were going to hold can be put on hold for the moment. Developed Planned Approach on Funding TW is collating information on this and it is ongoing. Registering for VAT There was a discussion on the pros and cons of whether or not HW should register for VAT and some of the main points noted were: o UP are now VAT registered which means HW will be charged VAT where appropriate. o Other HW s have put out VAT concerns guidance which CM has a copy of and will circulate to all. o We could register to be on the safe side but there may not necessarily be any activity. Action: JT to KF to put things on hold. complete registration process online. It was agreed that we should register for VAT to make sure that we are prepared. Positive Stories are going into the Manchester weekly newspaper. It was agreed that we could start sending through stories in regard to our impact, especially around Children and Young People. It was suggested that it would also be a useful tool for attracting new members to HW as well as for publicising our other communication/contact tools like Twitter, Facebook etc. November Meeting Re. Social Value discussion with Anne Lythgoe. CM has a document from a CVS training session on developing a monitoring tool that is working well. CM will talk us through this before AL does her session. Everything we do has social value attached to it, but it s important how we monitor and demonstrate this. Policy Updating Ongoing. Further work is needed on this. HW Proposal re GM Devolution This proposal was sent by Greater Manchester Healthwatches to Warren Heppolette in the central Devolution Greater Manchester team. We are awaiting feedback on the proposal. AGENDA Marketing Strategy our Student volunteer, Anthea has presented her findings to CM after a Strengths, Weaknesses, 2 lead on next meeting.

3 Opportunities and Threats analysis was completed: o Work towards a 1 or 3 year plan. o Create some targeted community engagement and wider conversations with the public. o Create audience specific leaflets etc. o Thunderclap campaign via Twitter. o Through core activities, direct everyone to our webpage. o Raising awareness through Postcards from the Edge which are cheap to produce. Gets people s views on a particular experience and raises awareness towards HW. They can also be adapted depending on the subject. o It was suggested that the postcards could be designed to include a diverse range of issues to make it accessible to all, e.g. learning difficulties, visual impairment, language barrier etc. o Make more of our presence at GP surgeries, libraries, nursing/care homes etc. o Need to emphasise the health and social care aspect of HW as opposed to just Health. o Make use of online Channels, newspapers, radio stations e.g. Key103. o Blog posts linked to website which would keep volunteers involved and up-to-date. o Infographics were discussed as an option but it was thought that they wouldn t be accessible to all. o New Banner/Stand, reflecting postcard format/design. o Part of a 3 year plan would be to make further work specific to Salford communities/audiences, which could be linked in with Salford University students doing field research as an extra structured resource. o Anthea to develop plan as a strategic document emphasising social care issues. o Board to Anthea to thank her for her work on this. Devolution No feedback has been received as yet from other Board members but CM spoke about the Locality Plan that the Health and Wellbeing Board are developing. 3 Action: JT to Anthea.

4 o Salford s Health and Wellbeing Board is to put aims in place for the future vision to take to Greater Manchester level. The plan needs to describe how we can deliver health and social care whilst meeting the spending gap. Salford HW is already ahead in relation to engagement in this plan.. o Our strategic vision for engagement going forward will be to encourage behaviour change in local people to take responsibility for their own care and behaviour change in professionals to work with local people as equals in planning and developing solutions. o A tool-kit is being developed re. Devo Salford about What it means for me o Further opportunities will arise for HW to speak to different types of groups, which HW Salford are already doing. o A priority setting exercise will take place for action between December and April where Healthwatch Salford can explore local people s views on the workstreams in the Locality planthe Board agreed that it would be a good idea to support Stockport s Chief Officer to work exclusively on Devo priorities for an extra couple of days over the next few months, however we need to understand more about what this might cost. Jay arrived at this point in the meeting. Enter and View JT has met with other HW s and Chief Execs. around this and there has been a lot of work done in this area but asked what the current priorities are on this in the Business Plan. It was explained that HW England provide a lot of training to become an approved visitor via free courses to full HW members. It was asked who would be best placed to train all/some/volunteers and are we replicating the work of other statutory organisations It was agreed that the approach should be to share experiences - enter and listen and not be heavy-handed. And to share good/bad practice with similar organisations. Also volunteers could share practice with other volunteers. It was suggested that training could be arranged for the New 4

5 Year and Kathryn (Eng. Co-ord.) could support this. CM suggested that this could be explored and built into the priority setting exercise as to where we do enter and view activities needs a very clear rationale about why we would carry out this activity. There have been discussions for 2016 regarding the Intermediate Care Programme and Enter and View activity. Paul Walsh (Commissioner) is putting forward a business case around this. Option Appraisal for New Chair HW Steering Group has suggested writing an option paper considering having a paid Chair in order to help to recruit for this post. Applications to be returned by November 5 th and if there are no suitable applicants, an options paper will be progressed. arrange training with KC. Finances o Variance Report Update April to August o Funding Officer and Volunteer Coordinator posts have been bid for. We are awaiting the outcome. There is still a part time vacancy for Healthwatch.. o Increments have not been taken into consideration within the budget, so will need adjusting to allow for these going forward. o UP s Finance Officer to be asked to do an annual forecast to see if there would be any projected surplus monies o Salford City Council 5k received for the Forest Bank project. o All Board members need to become familiar with the Banking side of things, especially as 2 members are needed for payment authorisation. o Mobile phones HW to give notice to UP on phone contracts. o Datix Funding this is sent straight to Datix/Insight from CCG. o Salaries breakdown CM has scoped new models of the team which are dependent on receiving further funding from The Booth Charity. A decision on funds should be known in October. o NHS England funding pot of money - 1k towards Children and Young People Project this is a potential bid o Innovation funding from Salford CVS for same project in schools small amount of monies to cover some publicity materials and a part time worker. Action: Sue to do an annual forecast 5

6 o Accounting for monies and project evaluation workshop - The Board feels it is a positive move for us to raise our own funds by delivering workshops/training but this should be done in partnership with CVS as they already do similar and we should aim to keep good relations. The Chief Officer would need to agree this beforehand. Service Update an experience gathering exercise has started with the Children and Young People project and there has been a good response from young carers, youth council, mental health teams, early intervention service and others. A questionnaire has been designed by young people and the data collected will feed into the ongoing transition work around CAMHS 0-25 year olds review. The closing date is end of October. North West Sector Healthier Together re hospital care across Greater Manchester and specialist care services. A challenge towards the consultation by Wythenshawe hospital has put this on hold for the moment. CM has received information from Wigan and Salford hospitals relating to a working arrangement. They will be working together around back office support. In the future, they may think about how specialist services are delivered. - NICE Guidance testing how we use NICE guidance and recommendations. NICE doing publicity launch around working with HW which will be good publicity. Any Other Business Early Help Strategy Children s Board - all partners to sign up to the strategy. Safeguarding document produced which partners have been asked to sign up to. Health and Well-being Board CM/David Hearne discussed How Healthwatch can support with work around the Joint Strategic Needs Assessment. Policy updating (update by Jay) hasn t been much done towards this. Another meeting with the subcommittee is being arranged to move this on. circulate information on this to all. Next Meeting: Friday 9 th October 2015 at Swinton Park Golf Club. 6