THE DRIVING FORCE. Which Temperament Are You?
|
|
- Sabrina Francis
- 6 years ago
- Views:
Transcription
1 HOW TO CONVERT MORE CUSTOMERS USING 4 BASIC PERSONALITY TYPES Talia Wolf It started in ancient Greece. Developing different medical theories, Hippocrates searched and identified 4 basic personalities that affect human personality traits and behaviors. These are commonly referred to as the Four Temperaments. For Hippocrates, the four temperaments had to do with culture, health, and understanding the reasons for different behaviors among mankind. By categorizing his patients to these 4 temperaments he was able to treat them better and provide the care they needed. For marketers, the four temperaments allow us to identify our customer s story, create a better, more personal experience that addresses our customer s needs and goals. And of course, allow us to convert more customers. THE DRIVING FORCE As humans, we all have a force that navigates and drives us in life from within; whether it s by our ego or the need to be loved, we re motivated by our needs and vulnerabilities. We don t purchase products, we purchase emotional experiences. As Dan Ariely wrote: We usually think of ourselves as sitting in the driver s seat with ultimate control over the decisions we made and the direction our life takes; but, alas, this perception has more to do with our desires-with how we want to view ourselves-than reality Dan Ariely, Predictably Irrational The Four Temperaments have allowed generations of scientists to identify the forces and vulnerabilities that motivate each personality. Used correctly, marketers can use these temperaments to create better users journeys with high conversion rates and more satisfied customers. Which Temperament Are You? Most people aren t categorized as one temperament; we all have on dominating temperament combined with a few of the others. Which one do you most identify with? SANGUINE: The sanguine is the carefree type; sociable, friendly, hopeful, talkative and optimistic. People identified as sanguines are playful and content. On the other hand, they re prone to changes and have a hard time finishing tasks; they re forgetful, jump from one thing to the next and some are chronically late. [A famous example of a sanguine type would be Ron Wesley from Harry Potter.] CHOLERIC: The choleric temperament is defined as fire. They are passionate people, filled with excitement, energy, and enthusiasm. They are extroverted, egocentric at times, hot headed and active. Choleric people are task oriented, they do things as they happen with no time to waste; they re managers, leaders, and can be aggressive. As opposed to the sanguine who are creative and artistic, the choleric is solution oriented, focused, practical and always has a plan. Some famous choleric types you ll know: James Bond, Indiana Jones, Khaleesi, and Wolverine.
2 MELANCHOLIC: These types of people are usually introverts, serious and cautious people. People identified as melancholic types tend to keep things to themselves, and are very thoughtful and suspicious. They take their time, calculate their moves and prefer to do things on their own. Katniss Everdeen is a melancholic type, attentive to details, watching her back and constantly on the watch for dishonesty and treachery. PHLEGMATIC: Phlegmatic types are calm, private people who value quiet and patience. These people are accepting, reasonable, and tolerant. Though mainly introverts, they are faithful friends and tend to live quiet lives seeking a peaceful environment. For these types of people, serenity and consistency is key for success and a balanced life. Famous phlegmatic characters you ll notice are Yoda, the Dalai Lama, Charles Exavier, and Gandalf. USING THE 4 TERMPERAMENTS IN LANDING PAGE DESIGN Treating different personalities the same way can trigger unintended effects. Each personality type makes decisions and reacts according to both its surroundings and natural tendencies. In order to help your potential customer take the next step and start your journey, a clear strategy is needed to tap into each personality type. Though there are similarities between the four, there are a few primary ways to address each one individually. UNDERSTANDING THE SANGUINE: Sanguine people need to feel excitement; they want to feel that this is going to be fun, easy, and quick. They re also affected by public opinion and knowing that something is popular and used by many others is a plus. Using Social Proof Emaze s landing page below highlights the fact that millions of people are using their products and are satisfied with it. Showing sanguines that you are popular and well known is a great start.
3 Another way to relate to sanguines is showing your well known clients on your landing page. Note how Sprout uses the famous and well known logos of companies such as Dove and Spotify on their landing page. Loyalty Programs Sanguines (and the majority of people) enjoy being part of a group, it makes us feel more connected and a part of something big. This is why status works so effectively in loyalty programs and pricing pages by defining that someone is part of the Gold or Expert status, we re essentially connecting our customers to others and making them feel part of a superior group. CHALLENGING THE CHOLERIC Choleric people like to be treated well, recognized for their traits and appreciated. Seems obvious but don t make them feel dumb. As they are identified with fire, challenging them is a great way to their heart. They need to feel sophisticated, in control of situations, and to continuously prove to themselves that they are the best at what they do.
4 One of Cialdini s principles of persuasion is scarcity. This essentially means that things seem more attractive when they re limited and when we feel we might lose out on an opportunity. The fire, choleric type has a hard time missing opportunities; this is why the right copy and elements on a landing page can trigger potential customers to purchase a product they might not have considered if it wasn t limited. Go Daddy, the king of scarcity reminds us that ALL their offers are always at a limited time offer and will be ending any minute now. Another great way to use scarcity is with a countdown timer checkout how Quicksprout used a counter to let customers know when their sale will be over. The countdown works to remind people that the time is running out and they ll miss out. Choleric types, do not like to miss out.
5 Remember to use scarcity and sense of urgency in a way that helps your visitors complete a task. Still, at the end of the day you want to avoid scaring people with too much urgency and pressure. Don t just create the pressure, tell them exactly what action they need to take to get your deal. INFLUENCING MELANCHOLIC TYPES The melancholic types needs to feel safe, intelligent, appreciated, and in good hands. They need to feel that your services or product is safe for them to use and that you will take good care of them throughout the entire process. You re Safe A common and good way to create trust and help visitors feel safe can be done by using testimonials that highlight the satisfaction of other customers. Check out the use of testimonials below and the review stars that people are used to seeing on Google. Another way to reduce friction and anxiety of melancholic types is reframing the value of products. As an example, instead of mentioning the yearly price of a product - $800 you can say $66 a month. Immediate Gratification Rather than gratifying your customers later on in the process, a good way to set melancholic types at ease is by giving them instant gratification. Copy like Immediately, Instantly and even Now show melancholic types they will be getting instant gratification for their work and wont have to wait something is going to happen now and your problem will be solved immediately.
6 PERSUADING THE PHLEGMATIC The phlegmatic types need a lot of information, they need to feel that your solution is practical and stable. Ever changing products scare them off and pressuring them into a decision does the same. They need to take their time, absorb information and be able to do it on their own, without picking up the phone of contacting you. Foot in the Door A great way to trigger phlegmatic types into action is by implying that only a minor action is required of them. When asking phlegmatic types to make a move, clearly highlight that to get started they can take things slowly and perform each action step by step. This technique is commonly referred to as the footin-the-door technique getting a person to agree to a large request by first having that person agree to a modest request. Essentially, the more a subject goes along with small requests or commitments, the more likely that subject is to continue in a desired direction of attitude or behavioral change and feel obligated to go along with larger requests. Wikipedia Though still in testing, our new home page uses the foot-in-the-door technique. By asking people what they care about (their challenge) instead of what we care about (their for example) we re able to tap into our customer s story and help them achieve what they ve come for. Once they complete the first step, we then ask them for their deals and information. Communicate your company s values clearly and rally your customers around your core values. People (and phlegmatic types specifically) may love your products, but what they really love is the idea behind them, how their story fits in with your values and how you communicate them how do you make your customer a better version of himself? CHEAT SHEET To make sure you have easy access and remember how each type should be addressed we created the image below. Note how each type has its own do s and dont s.
7 USING COLOR TO AFFECT DIFFERENT PERSONALITY TYPES Colors have an effect on our emotional state. In fact, we associate certain emotions with certain colors. Energetic colors like yellow, red, and orange increase our heart rate and activity. Blue and green are associated with calm, relaxing feelings and can be used to show trust and cool on a landing page. The diagram below, created by Craig Paardekooper shows the correlation between the emotional power of color and the four personalities. Using colors the right way we can help guide our customer in their decision process. Check out the diagram we created below to find the right colors for your customer s personality type. Note how you
8 can use the same color to create different emotions and trigger different outcomes from your customer. Balance is key. APPLYING THEORY TO PRACTICE To demonstrate the four personalities (and for the fun of it), the Conversioner team brainstormed a few ideas on how to sell Skype to the four different temperaments. We focused on copy only, but as you know, copy alone isn t enough. A landing page is larger than the sum of its part; all elements matter from design, color and copy, to imaging and structure. SANGUINE: As the optimist and friendly temperament, sanguines can be motivate by the same trigger in two different ways: 1. The optimistic approach: Join millions of people using Skype every day. 2. The scarcity approach: Don t miss out on all the fun and free conversations. With one approach you re asking them to join in on all the fun and be a part of something bigger. With the other you re telling the customers they are about to miss out on all the fun and excitement. CHOLERIC: Full of ambition, leadership, and energy the choleric type must feel in control and sophisticated. 1. The You re the Boss approach Stay on top of communication with Skype Manage all your calls in one place. 2. The sophisticated approach Take your conversation to another level.
9 Both approaches put the customer at the center of the product. As opposed to Skype s current message: Skype keeps the world talking, the choleric needs to feel in control and be the one making the change. PHLEGMATIC: The phlegmatic customer is practical, stable, and takes its time to make a decision. Phlegmatic customers need to feel that things make sense and that they ahave all the information they need. Skype by Microsoft the first communication platform since 2003 Terminology: 1,000,000 satisfied customers (with logo of CNN poll) Compatible with all your devices By Microsoft strong known brand, has been around for years. The first communication platform stable, still going. The logo of CNN adds an extra trust element to the page. The bullets allow for additional information that is relevant to the customer without overwhelming them with data. MELANCHOLIC: Melancholic types are idealists that hold high expectations of themselves and others. They are stubborn and are very well calculated in their moves. They have high ideals and by highlighting values such as generosity and connectivity melancholic people feel safer and are more willing to connect. Skype: Connect with others when you want, how you want. By supplying them with accurate information, the melancholic types can organize themselves and break down their task into controllable steps. The average melancholic does not work well under pressure and require patience and assistance. TAKING THE NEXT STEP These headlines give and idea on how to address each personality type but they re far from enough. Images and colors have a huge impact on a person s emotions and must be utilized to help customers on their journey. The temperaments shouldn t be treated as a list of properties and traits that must exist in each of our customers. Most people fit within one or two temperaments and it s the combination of them together that determines the more accurate story of our customer. A temperament is a complex of biological and psychological elements of a human being the body and soul, both have to be balanced in our everyday life decisions. At the end of the day we have to listen to our customers, understand their story and help them achieve their goals to be able to convert more customers. SO WHAT TYPE ARE YOU?
WHY YOU ALWAYS...? LEARNING EACH OTHERS PERSONALITY DYNAMICS FOR BETTER COMMUNICATION IN YOUR MARRIAGE UNDERSTANDING YOU WIRED THAT WAY!
WHY YOU ALWAYS...? LEARNING EACH OTHERS PERSONALITY DYNAMICS FOR BETTER COMMUNICATION IN YOUR MARRIAGE UNDERSTANDING YOU WIRED THAT WAY! POPULAR SANGUINE LET S DO IT THE FUN WAY. POWERFUL CHOLERIC LET
More informationNORTH LONDON SCHOOL OF ENGLISH. Title: Personality. Read the text and fill in the gaps with the words from the box.
Title: Personality. Read the text and fill in the gaps with the words from the box. Pessimistic Sympathetic Impulsive Calm Ambitious Aggressive Toughminded Goaloriented Imaginative Patient Analytical Stubborn
More informationProject: Date: Presented by: Siegel HR
Personal Behavioral Style Project: Focusperson: JB Max Smith Date: 05.09.2016 Presented by: Siegel HR Introduction This profile provides a picture of a person's behavior based on four tendencies. All people
More informationSelf Esteem and Purchasing Behavior Part Two.
Self Esteem and Purchasing Behavior Part Two www.howtodoubleyourbusiness.com G: Hi Sharon, honey. S: Hi, honey. G: Well, I want everybody to know that Sharon and I just did a terrific recording and went
More informationNHS Institute for Innovation and Improvement All rights reserved.
Film: Introduction The ebd approach a service improvement methodology Before we start, a quick survey How satisfied were you with the information you received prior to this event? A B C D E Very Good Very
More informationPersonality. Unit 3: Developmental Psychology
Personality Unit 3: Developmental Psychology Personality Personality: The consistent, enduring, and unique characteristics of a person. There are many personality theories that provide a way of organizing
More informationWhat is Your Behavioral Style?
Self-Assessment* Page (of ) What is Your Behavioral Style? Most of us tend to adopt a different set of behaviors in different environments. Some of us tend to be more relaxed and humorous at home and more
More informationWhy Personality Tests?
Why Personality Tests? A personality test is completed to yield a description of an individual s distinct personality traits. In most instances, your personality will influence relationships with your
More informationCAN T WE ALL JUST GET ALONG?
CAN T WE ALL JUST GET ALONG? Using the Myers-Briggs Type Indicator to Improve Workplace Relations Sara Vancil and Janet Dodson, Fall 2013 RMASFAA Preferences Can you sign your name? What is a preference?
More informationMastering Emotions. 1. Physiology
Mastering Emotions Emotional mastery is the key to living a life that you direct. The ability to have absolute direct power over what you feel in every single moment no matter what happens around you is
More informationA Powerful Way to Understand People An introduction of the DISC concept By Robert A. Rohm, Ph.D. Everyone is not like you!
A Powerful Way to Understand People An introduction of the DISC concept By Robert A. Rohm, Ph.D. Each Person has a Unique Personality Personality Insights Inc. Each person's perspective is built in to
More informationDiSC PERSONALITY ASSESSMENT
DiSC PERSONALITY ASSESSMENT On these pages you will see 26 groups of words describing style. Each group contains 4 lines of words. For each group select the line of words that best describes you on the
More informationCREATIVE EMPATHETIC PLANFUL. Presented in Partnership With
CREATIVE EMPATHETIC SENSITIVE IDEALISTIC PLANFUL TALKATIVE VISIONARY VALUES-DRIVEN CHARISMATIC AFFECTIONATE Presented in Partnership With HIGHLY ENERGETIC, MAGNANIMOUS, SENSITIVE Empathetic, high energy,
More informationSource: Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves Copyright 2009 by Talent Smart
The following presentation, in large part, discusses the findings and work of Travis Bradberry, Ph.D. and Jean Graves, Ph.D. Their work can be found in greater detail in their most recent book Emotional
More informationFlex case study. Pádraig MacGinty Owner, North West Hearing Clinic Donegal, Ireland
Flex case study Pádraig MacGinty Owner, North West Hearing Clinic Donegal, Ireland Pádraig MacGinty has been in business for 15 years, owning two clinics in North West Ireland. His experience with Flex:trial
More informationPMINJ Chapter May 5 th Symposium Communicating in Color: Turn Conflict into Collaboration & Results!
PMINJ Chapter May 5 th Symposium 2014 Communicating in Color: Turn Conflict into Collaboration & Results! Christa Kirby, MA, LCAT, PMP International Institute for Learning, Inc. 212-515-5074 christa.kirby@iil.com
More informationkeep track of other information like warning discuss with your doctor, and numbers of signs for relapse, things you want to
Helping you set your brain free from psychosis. www.heretohelp.bc.ca This book was written by Sophia Kelly and the BC Schizophrenia Society, for the BC Partners for Mental Health and Addictions Information.
More informationLouie s Leadership Lessons Sept LOUIE S LEADERSHIP LESSONS: Quick Reference:
LOUIE S LEADERSHIP LESSONS: Quick Reference: [LOVE] 1 [OBJECTIVES AND GOALS] 2 [UNDERSTANDING] 3 1. We Communicate Differently 3 2. We Process Differently 3 3. We All Have Stuff In Our Backgrounds 4 PAWS
More informationUIC Solutions Suite Webinar Series Transcript for how-to webinar on Action Planning for Prevention & Recovery Recorded by Jessica A.
Webinar Series Transcript for how-to webinar on Action Planning for Prevention & Recovery Recorded by Jessica A. Jonikas Slide 1 (announcer) Thank you for visiting the University of Illinois at Chicago
More informationWhy do people do what they do?
Why People Do What They Do Designing Your Personal Brand Tracy Spears ExceptionalLeadersLab.com Exceptional Leaders Playbook Course All Rights Reserved Why do people do what they do? 1 What is Temperament?
More informationON STRESS AND ANXIETY IN PROJECTS. Claudia Brandt, next level consulting SA
ON STRESS AND ANXIETY IN PROJECTS Brandt, next level consulting SA THE GOAL OF THIS TALK Understanding what stress and anxiety mean to different people and dealing with it in real life. Concentrating on
More informationQuestion: I m worried my child is using illegal drugs, what should I do about it?
Question: I m worried my child is using illegal drugs, what should I do about it? Answer: Many parents worry about whether their son or daughter is using illegal drugs and what they should do about it.
More informationUnderstanding the True Realities of Influencing. What do you need to do in order to be Influential?
Understanding the True Realities of Influencing. What do you need to do in order to be Influential? Background and why Influencing is increasingly important? At Oakwood Learning we have carried out our
More informationJOE BLOGGS 22 Mar 2017 Character DNA SAMPLE REPORT
JOE BLOGGS 22 Mar 2017 Character DNA Character DNA JOE BLOGGS 22nd March 2017 Introduction Welcome to your Character DNA profile. Many people have researched personality over the years; Hippocrates divided
More informationAn INSIDE OUT Family Discussion Guide. Introduction.
An INSIDE OUT Family Discussion Guide Introduction A Biblically- based tool to help your kids talk about their feelings using the popular Pixar movie. God made every person with the unique ability to feel
More informationThis engaging and well-written book understood, and. Well written, easily. offers a user-friendly, accessible jargon-free.
TEEN SELF-HELP / DEPRESSION f you have picked up this book, you probably want nothing more than to understand why you feel the way you do and how to feel better. You want those depressed thoughts, feelings,
More informationChanges to your behaviour
Life after stroke Changes to your behaviour Together we can conquer stroke Because there is so much to deal with after a stroke, it s normal for your behaviour to change in some way. In this booklet we
More informationhttp://www.kidshealth.org/teen/school_jobs/school/adhd.html ADHD stands for attention deficit hyperactivity disorder. ADHD used to be known as attention deficit disorder, or ADD. In 1994, it was renamed
More informationNext Level Practitioner
Next Level Practitioner - Fear Week 115, Day 4 - Dan Siegel, MD - Transcript - pg. 1 Next Level Practitioner Week 115: Fear in the Brain and Body Day 4: How to Work with Fear That Feels Irrational with
More informationYou are a Thinker! You are a very
The Personality Game There is a game on Facebook that will tell you your personality type based on your feelings about a series of photographs. The premise is there are four types of people in the world
More informationTips on How to Better Serve Customers with Various Disabilities
FREDERICTON AGE-FRIENDLY COMMUNITY ADVISORY COMMITTEE Tips on How to Better Serve Customers with Various Disabilities Fredericton - A Community for All Ages How To Welcome Customers With Disabilities People
More informationTHE 5-MINUTE PERSONALITY TEST L O G B
THE 5-MINUTE PERSONALITY TEST Below are ten horizontal lines with four words on each line, one in each column. In each line, put the number 4 next to the word that best describes you in that line; a 3
More informationWorking together for families when they need it the most
Working together for families when they need it the most Your guide to the Together for Families Programme Elena Heatherwick/Save the Children Magda Rakita/Save the Children Thanks a million Helping good
More informationFREE LIFE COACHING KIT
Feel free to share with family and friends! www.itakeoffthemask.com FREE LIFE COACHING KIT What Can Life Coaching Do For Me? The International Coach Federation defines coaching as follows: Coaching is
More informationTRAITS APPROACH. Haslinda Sutan Ahmad Nawi. Faculty of Computer Science and Information Technology Universiti Selangor, Selangor, Malaysia
TRAITS APPROACH Haslinda Sutan Ahmad Nawi Faculty of Computer Science and Information Technology Universiti Selangor, Selangor, Malaysia Scenario You ve just been assigned a new roommate whom you don t
More informationIndividual Report Debrief Template
Individual Report Debrief Template What is a DISC Assessment? DEFINING DISC A DISC Assessment is not a test, so it is impossible to fail. So what does a DISC assessment measure? DISC assessments measure
More informationThere are as many ways to meditate as there are people in the world
Meditate on this There are as many ways to meditate as there are people in the world by Galina Denzel Note - Meditate on this is an excerpt from our forthcoming book, Eat Well, Move Well, Live Well 52
More informationKNOWLEDGE THINK. Intro. Lab Coach ASK: What have you done to discover your spiritual gifts? What successes and failures have you encountered?
KNOWLEDGE Intro S.H.A.P.E. is an acronym Rick Warren, Pastor at Saddleback Church in Lake Forest, California, developed in order that leaders may know and apply the way God has wired them to do ministry.
More informationWhy Coaching Clients Give Up
Coaching for Leadership, Volume II Why Coaching Clients Give Up And How Effective Goal Setting Can Make a Positive Difference by Marshall Goldsmith and Kelly Goldsmith A review of research on goal-setting
More informationMORE FUN. BETTER RESULTS. 40% OFF YOUR 28-DAY TEST DRIVE
MORE FUN. BETTER RESULTS. 40% OFF YOUR 28-DAY TEST DRIVE CONGRATULATIONS! YOU HAVE 14-DAYS TO SAVE 40% ON OUR 28-DAY TEST DRIVE MEMBERSHIP Reference the email you just received as proof of access for your
More informationConverting change fatigue into workplace success
Converting change fatigue into workplace success Dr. William Howatt 2018 Greetings from Dr. Bill 25+ years of experience Author: Certified Management Essentials (CME), 10-course program Pathway to Coping
More informationWhat is Positive Psychology An eight year old movement in psychology which focuses on enhancement of well-being - not fixing pathology:
Being Skills Agenda What is positive psychology What is coaching psychology Character strengths Explore being skills Coaching demo to work on a being skill How can you use a character strength to improve
More information11 tips for real estate agents with ADHD
11 tips for real estate agents with ADHD Delegation, delegation, delegation are the three most important words BYRETT HARMON FOR INMAN.COM It s time that I come clean with a personal confession. I have
More informationKids Booklet 5 & on Autism. Create an autism awareness ribbon! Tips for parents & teachers. Activities puzzles
Kids Booklet on Autism Create an autism awareness ribbon! Tips for parents & teachers 5 & Activities puzzles Take a look at what s inside! Questions and Answers About Autism page 2 Brothers and Sisters
More informationAcceptance and Commitment Therapy (ACT) for Physical Health Conditions
NHS Fife Department of Psychology Acceptance and Commitment Therapy (ACT) for Physical Health Conditions Help Yourself @ moodcafe.co.uk Introduction to ACT There are a variety of approaches that are used
More informationNeurobiology of Sexual Assault Trauma: Supportive Conversations with Victims
Neurobiology of Sexual Assault Trauma: Supportive Conversations with Victims Jim Hopper, Ph.D. November 2017 Handout 1: Using Neurobiology of Trauma Concepts to Validate, Reassure, and Support Note: In
More informationDeveloping Yourself to Your Highest Potential
Developing Yourself to Your Highest Potential Multiple factors determine your overall effectiveness and how fully you realize your potential. Among those factors is how effectively you are using all available
More informationINTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN ARTS & SCIENCE
INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN ARTS & SCIENCE www.ijarras.com Vol.4 Issue 1 A STUDY ON THE DEVELOPMENT OF PERSONALITY ENRICHMENT: AN OVERVIEW Mrs. Magdalene Sheeba Jacob Assistant Professor
More information5 Quick Tips for Improving Your Emotional Intelligence. and Increasing Your Success in All Areas of Your Life
5 Quick Tips for Improving Your Emotional Intelligence and Increasing Your Success in All Areas of Your Life Table of Contents Self-Awareness... 3 Active Listening... 4 Self-Regulation... 5 Empathy...
More informationAutism Friendly libraries. Tips for library staff and volunteers. In partnership with...
Autism Friendly libraries Tips for library staff and volunteers In partnership with... 1 Imagine if something as simple as going to the library had the potential to cause you stress, anxiety, embarrassment.
More informationHigh Performance Teams
High Performance Teams www.loyalisttraining.com 1-877-887-8223 By: Paul Fergus: President Peak Performance 2 paul@peakperformance2.com 1-877-633-9555 In a Team We re All in the Same Boat Sure glad the
More informationGuide to Peer-to-Peer Fundraising.
Guide to Peer-to-Peer Fundraising. A FrontStream Company Table of Contents Introduction What s peer-to-peer fundraising anyway? Why should your nonprofit care about peer-to-peer fundraising? Planning for
More informationThe Malaghan Institute Fundraising Pack
1 The Malaghan Institute Fundraising Pack Research is our Journey. Cure is our Destination. 2 Thank you Fundraising for the Malaghan Institute is a fun and rewarding way for community groups, schools,
More informationInvesting in Ourselves Cause The Way We re Working Isn t Working
Investing in Ourselves Cause The Way We re Working Isn t Working Hi, My Name is Shannon and I am a mother I am a partner I am a daughter & granddaughter I am a sister I am a friend I am a colleague I am
More informationspiritual personality questionnaire
MySkillsProfile Report spiritual personality questionnaire Marsha Smith myskillsprofile.com around the globe Report The spq32 questionnaires are copyright MySkillsProfile.com. MySkillsProfile.com developed
More informationThe Top Three Introverted Strengths Worksheet
The Top Three Introverted Strengths Worksheet Thea Orozco This worksheet is designed to help you understand how three of your many strengths are already present in your life, and how these strengths can
More informationPaul Figueroa. Washington Municipal Clerks Association ANNUAL CONFERENCE. Workplace Bullying: Solutions and Prevention. for
Workplace Bullying: Solutions and Prevention for Washington Municipal Clerks Association ANNUAL CONFERENCE Paul@PeaceEnforcement.com 206-650-5364 Peace Enforcement LLC Bullying described: Why people do
More informationADD / ADHD in Children
ADD / ADHD in Children SIGNS AND SYMPTOMS OF ATTENTION DEFICIT DISORDER It s normal for children to occasionally forget their homework, daydream during class, act without thinking, or get fidgety at the
More informationEMOTIONAL INTELLIGENCE QUESTIONNAIRE
EMOTIONAL INTELLIGENCE QUESTIONNAIRE Personal Report JOHN SMITH 2017 MySkillsProfile. All rights reserved. Introduction The EIQ16 measures aspects of your emotional intelligence by asking you questions
More informationFlorence Prescription
Highlights From the Florence Prescription www.theflorencechallenge.com www.valuescoach.com Joe@ValuesCoach.com Eight Essential Characteristics of a Culture of Ownership Commitment - to values, vision and
More informationRelaxed and autism friendly performance
Relaxed and autism friendly performance Saturday 8 April 2017. 10.30 11.30am Arts Centre Melbourne, Hamer Hall Presentation licensed by Disney Concerts. All rights reserved Disney/Pixar Welcome! This visual
More informationChoosing Life: Empowerment, Action, Results! CLEAR Menu Sessions. Substance Use Risk 2: What Are My External Drug and Alcohol Triggers?
Choosing Life: Empowerment, Action, Results! CLEAR Menu Sessions Substance Use Risk 2: What Are My External Drug and Alcohol Triggers? This page intentionally left blank. What Are My External Drug and
More informationLeadership Beyond Reason
1-Values... 2 2-Thoughts... 2 Cognitive Style... 2 Orientation to Reality... 2 Holding Opposing Thoughts... 2 Adapting to New Realities... 2 Intuition... 2 Creativity... 3 Cognitive Distortions... 3 Observe
More informationStudent Minds Turl Street, Oxford, OX1 3DH
Who are we? Student Minds is a national charity working to encourage peer support for student mental health. We encourage students to have the confidence to talk and to listen. We aim to bring people together
More informationLesson 1: Gaining Influence and Respect
Lesson 1: Gaining Influence and Respect The Big Idea: Conduct yourself with wisdom toward outsiders, making the most of every opportunity. Let your speech always be seasoned, as it were, with salt, so
More informationthat behavior. Thus, when we see the results of our action -- the fruits of our labor -- we are
1 Keeping the Faith When our behavior results in desirable consequences we are likely to do that behavior again. And, when our behavior enables us to escape an undesirable consequence we continue that
More informationHOSTING AN OPEN HOUSE
ACHIEVING CLUB EXCELLENCE HOSTING AN OPEN HOUSE Audience: Membership committee, with club members participation where designated When your members love their club, they ll want to share that experience
More informationManaging Your Emotions
Managing Your Emotions I love to ask What s your story? (pause) You immediately had an answer to that question, right? HOW you responded in your mind is very telling. What I want to talk about in this
More informationMAKING A JOY JAR DISCOVERING GRATITUDE DAY BY DAY
MAKING A JOY JAR DISCOVERING GRATITUDE DAY BY DAY 1. A Joy Jar is a jar that your guests will decorate and take home with them. Each day they will put a dated slip of paper in the jar. On the slip of paper
More informationPractical Brain-Focused Strategies for Working with Depression
Practical Brain-Focused Strategies for Working with Depression Video 4 - Transcript - pg. 1 Practical Brain-Focused Strategies for Working with Depression How to Ignite the Depression-Battling Part of
More informationUSING ASSERTIVENESS TO COMMUNICATE ABOUT SEX
Chapter 5: Sexual Health Exercise 1 USING ASSERTIVENESS TO COMMUNICATE ABOUT SEX Aggressive Passive Manipulative/manipulation Assertive Balance of power Sex Sexual coercion 1. To build learners communication
More informationTrue Colors: Appreciating Differences. and Managing Group Dynamics
True Colors: Appreciating Differences and Managing Group Dynamics Agenda Introduction What are your True Colors? Brightening (strengths of each color) Appreciating Differences Valuing Differences Creating
More informationHandouts for Training on the Neurobiology of Trauma
Handouts for Training on the Neurobiology of Trauma Jim Hopper, Ph.D. April 2016 Handout 1: How to Use the Neurobiology of Trauma Responses and Resources Note: In order to effectively use these answers,
More informationTHE INTEGRITY PROFILING SYSTEM
THE INTEGRITY PROFILING SYSTEM The Integrity Profiling System which Soft Skills has produced is the result of a world first research into leadership and integrity in Australia. Where we established what
More informationEMOTIONAL INTELLIGENCE TEST-R
We thank you for taking the test and for your support and participation. Your report is presented in multiple sections as given below: Menu Indicators Indicators specific to the test Personalized analysis
More informationManaging Difficult Conversations Increase Satisfaction / Decrease Stress. BMC, 2015
Managing Difficult Conversations Increase Satisfaction / Decrease Stress Why Do We Avoid Difficult Conversations? We don t want to make matters worse We fear we ll be attacked back We don t want to be
More informationThe New York State Cessation Center Collaborative Statewide Conference Call. Jonathan Fader, PhD
Motivational Interviewing & the Five R s: Helping Clients Who Aren t Ready to Quit The New York State Cessation Center Collaborative Statewide Conference Call Jonathan Fader, PhD September 2, 2009 Disclosure
More informationSecrets to the Body of Your Life in 2017
Secrets to the Body of Your Life in 2017 YOU CAN HAVE RESULTS OR EXCUSES NOT BOTH. INTRO TO THIS LESSON Welcome to Lesson #3 of your BarStarzz Calisthenics Workshop! For any new comers, make sure you watch
More informationResearch has long suggested that 21 days is all it takes to start a new habit.
Research has long suggested that 21 days is all it takes to start a new habit. 2 Introduction It s normal to feel a tad stressed from time to time. Life can be stressful. We all worry about things like
More informationAnthony Robbins' book on success
Anthony Robbins' book on success This is a motivational book that provides you with the inspiration and techniques with which you can achieve your goals. In this book you will be taught to not give up
More informationCoach Zak Boisvert has put together some notes on the coaching philosophy of
Coach Zak Boisvert has put together some notes on the coaching philosophy of Alabama Football Coach Nick Saban. I hope the notes can have a positive impact on your program. All coaches can learn something,
More informationA FRAMEWORK FOR EMPOWERMENT
A FRAMEWORK FOR EMPOWERMENT What is an Empowered Person? Think about someone you know and admire. It could be a neighbor, a family member, someone you know from TV or the news. It can even be someone you
More informationWorksheet # 1 Why We Procrastinate
Worksheet # 1 Why We Procrastinate Directions. Take your best guess and rank the following reasons for why we procrastinate from 1 to 5 starting with 1 being the biggest reason we procrastinate and 5 being
More informationPLEASE SHAKE HANDS OR WHATEVER GREETING YOU WANT TO DO. If you don t want to that s fine, just watch and report back. Adapted from BISH resources
PLEASE SHAKE HANDS OR WHATEVER GREETING YOU WANT TO DO If you don t want to that s fine, just watch and report back Lesson 4 Communication, consent and sex 1 DO IT AGAIN, BUT BEFORE YOU DO IT NEGOTIATE
More informationFeeling. Thinking. My Result: My Result: My Result: My Result:
Source of Energy [P]erception of Info [J]udgment of Info External Lifestyle Where You Process How You Inform How You Make How Others See Your Decision-Making Extraverted intuitive Feeling Judging Introvert
More informationTake new look emotions we see as negative may be our best friends (opposite to the script!)
Tony Robbins - emotions Take new look emotions we see as negative may be our best friends (opposite to the script!) How do people deal? 1. They avoid them try not to feel them. a. Rejection 2. I ll endure
More information2. What's My MBTI Personality Type?
2. What's My MBTI Personality Type? Instrument For each item, select either a or b. If you feel both a and b are true, decide which one is more like you, even if it is only slightly more true. 1. I would
More informationHow do I Fit In? 2010 Chamber Board Planning Session
Life is Puzzling. How do I Fit In? 2010 Chamber Board Planning Session The People Puzzle Why are some people easy to love, work for and befriend while others require constant effort to build or maintain
More informationConnecting to the Guest. Dr. John L. Avella Ed.D Cal State Monterey Bay
Connecting to the Guest Dr. John L. Avella Ed.D Cal State Monterey Bay Connecting to Guest Developing Relationships Create Loyal Guests Role of Guest Service Provider To create a unique emotional experience
More informationBOLT: Bulls, Owls, Lambs and Tigers -
BOLT: Bulls, Owls, Lambs and Tigers - Looking Through Your Communication Lens A presentation by: Dr. Debbie Phillips, CPM Areas of Exploration Mental Framing & The Power of Intention BOLT Communication
More information5 Minute Strategies to Support Healthy Treatment and Recovery
HPW-000030 TAKE FIVE 5 Minute Strategies to Support Healthy Treatment and Recovery Below you will find quick strategies, each related to one of 15 different moods commonly experienced by people coping
More informationEmotional Quotient. Stacy Sample. Technical Sales ABC Corporation
Emotional Quotient Technical Sales ABC Corporation 9-14-2015 Shawn Kent Hayashi, CPBA & CPVA Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability
More informationEmotional Intelligence Questionnaire (EIQ16)
MSP Feedback Guide 2009 Emotional Intelligence Questionnaire (EIQ16) Feedback to Test Takers Introduction (page 2 of the report) The Emotional Intelligence Questionnaire (EIQ16) measures aspects of your
More informationLIVE YOUR BEST LIFE: HELP GUIDE # 21 Helping students be Effective Learners Program LIVE YOUR BEST LIFE
LIVE YOUR BEST LIFE To achieve your best academically you need to make the most of all feedback from any tests or examinations. You should read each point and highlight the key phrases in that point. Discuss
More informationLiving From Your Core Values
Living From Your Core Values To create a deeper understanding of how you can live a more fulfilling life and communicate more effectively with, it s important to know what foundation your life and career
More informationLearn how to more effectively communicate with others. This will be a fun and informative workshop! Sponsored by
Assertiveness Training Learn how to more effectively communicate with others. This will be a fun and informative workshop! Sponsored by Lack of Assertiveness Examples Allowing others to coerce you into
More informationOCR Physical Education AS / A-Level Sports Psychology PowerPoint Summaries
OCR Physical Education AS / A-Level Sports Psychology PowerPoint Summaries Here are just a few sample slides we hope you love them! Both teacher and student slides are included (the latter will be supplied
More informationFlex:upgrade counsel guide 1.0
Flex:upgrade counsel guide 1.0 This guide is divided into the following sections for easy reference: 1For patients motivated to experience more 2 3 Clinical and business impacts of Flex:upgrade Helping
More informationCONCEPTS GUIDE. Improving Personal Effectiveness With Versatility
CONCEPTS GUIDE Improving Personal Effectiveness With Versatility TABLE OF CONTENTS PAGE Introduction...1 The SOCIAL STYLE MODEL TM...1 Where Did Your Style Come From?...1 SOCIAL STYLE and Versatility Work...
More information