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1 THE SECOND WORLD CONGRESS ON POSITIVE PSYCHOLOGY These slides are for the personal learning of IPPA members. Please do not use them for any other purpose unless you obtain the express, written consent of the presenter(s). If you decide to use in your own work any of the ideas from these slides, please be sure to include a proper citation. Intellectual Property Notice

2 The research and practice of building Happiness at Work Dr. Simon J. Lutterbie 25 July 2011

3 The rise of happiness in the UK National Well-Being Engagement Task Force Thought leaders Grassroots support

4 Presentation Outline 1. Defining Happiness at Work 2. Assess: The ippq 3. Analyze: Individual, team, org reports 4. Act: The itools 5. Future directions

5 Defining Happiness at Work Happiness is an over-generalized term This doesn t mean we should abandon it Focused meaning in a specific context

6 What Happiness at Work ISN T General happiness: Broad, not work-specific Well-being: General, more health-related Job satisfaction: Passive state, not motivational Engagement: Evaluation of action, not resources

7 Three types of happiness Emotional happiness Short-term, burst of positive affect Mindset happiness Relatively stable, sensitive to change Trait happiness Generally stable across lifetime

8 What is happiness at work? Happiness at work is a mindset which enables action to maximize performance and achieve potential. The feeling of working towards a goal with the belief that you will achieve it.

9 Presentation Outline 1. Defining Happiness at Work 2. Assess: The ippq 3. Analyze: Individual, team, org reports 4. Act: The itools 5. Future directions

10 The ippq The ippq: a 25-item measure of Happiness at Work Poster presented at IPPA 2009 Full article currently being written

11 IPPA 2009 poster presentation

12 Creating the ippq Item creation: 14 focus groups, 67 interviews Factor analysis: 70 items 25-item, 5 factor scale Validity & Reliability: Full results in article Next steps: Continued refinement; latent factor?

13 The Five C s Contribution: Feeling of making a difference Conviction: Short-term motivation; resilience Commitment: Long-term motivation; dedication Culture: Social environment at work Confidence: Belief in your abilities

14 The structure of Happiness at Work

15 Select research findings Conviction Predicts % Time on Task r 2 =.38, F (1, 2271) = , p<.0005

16 Select research findings Confidence Predicts % Time Energized r 2 =.51, F (1, 2230) = , p<.0005

17 Select research findings Commitment Predicts Days Sick Leave r 2 =.02, F (1, 2106) = 35.65, p<.0005

18 Happiness during the recession Dow Jones Industrial Average: 2008 Originally presented at SGCP 2010 London, UK

19 Confidence throughout the recession Significant decrease as recession progressed β = -.02, t (1466) = , p<.0005 r 2 =.07, F (1, 1466) = , p<.0005 Originally presented at SGCP 2010 London, UK

20 The effect on engagement Mid-level Confidence: β = -.25, t (398) = -3.94, p<.0005 Lower-level Confidence: Β = -.23, t (217) = -3.22, p =.002 Lowest-level Confidence: β = -.23, t (46) = -2.22, p =.031 Overall regression model: r 2 =.52, F (1, 1284) = , p<.0005 Originally presented at SGCP 2010 London, UK

21 The ippq: Summary Measures Happiness at Work 25 items, 5 components Significantly predicts performance outcomes Illustrates patterns within environmental shifts

22 Presentation Outline 1. Defining Happiness at Work 2. Assess: The ippq 3. Analyze: Individual, team, org reports 4. Act: The itools 5. Future directions

23 Analyzing Happiness at Work Individual report for debriefing by coach Team report for guiding workshop facilitation Organization report for guiding strategic initiatives

24 Individual Report

25 Team report

26 Organization report

27 Presentation Outline 1. Defining Happiness at Work 2. Assess: The ippq 3. Analyze: Individual, team, org reports 4. Act: The itools 5. Future directions

28 Building Happiness at Work 56 coaching and consulting tools and techniques Individual, coach-facilitated, and team workshops Mapped to each component of Happiness at Work

29 Specific recommendations

30 Jenga blocks Take one of the labelled Jenga blocks Decide for this aspect of your working life, as this applies to you, do you have: No control Influence Control How might this work in unhappy teams?

31 Presentation Outline 1. Defining Happiness at Work 2. Assess: The ippq 3. Analyze: Individual, team, org reports 4. Act: The itools 5. Future directions

32 For us at the Institute Systematically testing the efficacy of itools Large-scale demographic sampling e.g., cross-cultural, industry & sector Integrate social network analysis

33 For practitioners Become accredited to use our tools in your market

34 For researchers We welcome collaboration, especially Randomized controlled trials Social network analysis Cross-cultural studies

35 Science of Happiness at Work (Interest Group)