Reducing Drama in the Workplace The Circle Blueprint System Dr. Jack Skeen 2018 MD SHRM Conference
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1 Reducing Drama in the Workplace The Circle Blueprint System Dr. Jack Skeen 2018 MD SHRM Conference
2 Waste in the Workplace The average worker admits to frittering away 2.09 hours per 8-hour workday, not including lunch and scheduled break-time. (America Online and Salary.com) Top Time-Wasting Activities (%) 1. Surfing Internet (personal use) 44.7% 2. Socializing with co-workers 23.4% 3. Conducting personal business 6.8% 4. Spacing out 3.9% 5. Running errands off-premises 3.1% 6. Making personal phone calls 2.3% 7. Applying for other jobs 1.3% 8. Planning personal events 1.0% 9. Arriving late / Leaving early 1.0% 10. Other 12.5% 2
3 Thriving Scale Hanging On Eroding Treading Water Growing Thriving My life is falling apart. I m barely hanging on. My life is declining. I have bad habits that are undermining my happiness and success. My life is stable but boring and repetitive. My life is getting stronger. I am doing things that interest me, am learning and changing. My life is as good as it can possibly be. I am creatively engaged, excited, happy, balanced, productive and satisfied.
4 The Solution: Investment 4
5 Expanding Your Circle 5
6 The Circle Factors 6
7 Gaining Independence 7
8 Independence Crisis-Prone Behavior Creating situations that either do not have to exist, or that do not actually exist in reality. Autonomy Living free of comparison and relying healthily on self and others Pleasing Adapting to the real or perceived needs of others in unhealthy ways. Pretentiousness Needing to appear in a light more favorable than one actually is. Reliance Being controlled by someone or something else. Personal Commitment Having goals, operationalizing them into actionable plans, and disciplining yourself to execute those plans. 8
9 Finding Power 9
10 Self-determination Establishing your own goals and moving steadily toward them. Self-efficacy Belief in yourself. Power Achievement-striving Ability to direct your energy and skills in a way that can bring about positive outcomes. Zest Exuding enthusiasm and breathing energy into life. Acceptance An openness to change and differences. Self-discipline An ability to do the things that need to be done. 10
11 Master Humility 11
12 Humility Modesty Lacking the need to have your accomplishments seen or valued by others. Narcissism Pre-occupation with being and feeling superior to others. Self-monitoring Being able to see oneself as he or she truly is and understanding how to effectively interact with others. Self-esteem Having the proper level of regard for oneself. Tolerance Being able to accept oneself and others as well as the situation one is in. 12
13 Discover Purpose 13
14 Purpose Resolve, or Resoluteness Clearly knowing your destination before your start your journey, thoughtfully determining your progress, and the ability to choose wisely. Diligence Deliberately and persistently acting in pursuit of a goal. Myopia Inflexible, closed-minded thinking. Experience Sharing How we communicate events to others. Self-deception The act of misleading oneself. Spirituality and Religiosity Seeing that life is much bigger and more complex than that which is material. 14
15 Drama: The Big Distracter Drama=Unnecessary excitement, frustration and/or fear that distracts people from focusing on productivity. Worrying about job security Complaining about management decisions Gossiping about other employees CYA activity Political posturing
16 The Drama Triangle Villain Victim Hero
17 Entitlement Cycle Expectation Entitlement Frustration Disappointment 18
18 Skill 1: Differentiate Fact from Story 19
19 Skill 2: Learn from the Zen Monk
20 Skill 3: Master Appreciation 21
21 Complete life improvement system with three components: The Circle Blueprint (the book; released October 2) A scientifically validated psychometric selfassessment Four application and development workbooks The Circle Blueprint System 22
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