Ian Govier. RCN Learning at Work Event

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1 Ian Govier RCN Learning at Work Event

2 Make the CARE OF PEOPLE your first concern, treating them as individuals and respecting their dignity

3 Make the CARE OF YOURSELF PEOPLE your first concern, treating them as individuals and respecting their dignity

4

5 opportunitynowhere

6

7 What kind of future are you creating by the way you re currently thinking or behaving?

8 How prepared am I to think or behave differently as a result of today s RCN Learning Event?

9 If I always do what I ve always done

10 If I want what I've never had, then I have to do what I've never done!

11 What do I want to ACHIEVE or CHANGE as a result of this RCN Learning Event?

12 Everyone thinks of changing the world, but no one thinks of changing themselves!

13

14 If you want to see change be the change you want to see

15 Setting the context

16

17 Permanent White Water (Vaill, 1996 & Covey, 2006) ILL

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19 The significant problems we face cannot be solved at the same level of thinking we were at when we A New Level created them. of Thinking (Paradigm)

20 Creating a Paradigm Shift

21 NP

22 Change the way you think about something and you ll change the way you feel about it.

23 What is emotional resilience?

24 The attitude and skill set of an individual that allows them to cope with greater efficiency and effectiveness in periods of change and stress.

25 The ability to succeed personally and professionally in the midst of a high pressured, fast moving and continuously changing environment.

26 Emotional resilience refers to one s ability to adapt to stressful situations or crises.

27

28

29

30 Comfort Zone

31 Panic Zone

32 Discomfort Zone

33 The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.

34 What do you notice about emotionally resilient people?

35 What factors at work test your emotional resilience?

36

37 When I am most resilient...

38 Approaches & techniques to enhance your emotional resilience?

39 Emotional Resilience & Mental Maps

40 We humans are social beings. We come into the world as the result of others' actions. We survive here in dependence on others. Whether we like it or not, there is hardly a moment of our lives when we do not benefit from others' activities. For this reason it is hardly surprising that most of our happiness arises in the context of our relationships with others. The Dalai Lama

41

42

43 Four components of emotional resilience

44 Confidence Purposefulness RESILIENCE Social Support Adaptability

45 Confidence Purposefulness Adaptability Social Support

46

47

48 Dr. Barbara Fredrickson

49 Emotional Contagion and Work Relationships

50 Emotional Contagion in a nut shell

51 Between what happens to us and our response to it..is our freedom to choose our response CYO

52 The Emotional Bank Account

53 The Emotional Bank Account Deposits Seek first to understand. Show kindness, courtesy, respect. Keep promises. Be loyal to the absent. Set clear expectations. Apologize. Give feedback ( I messages). Forgive. Withdrawals Assume you understand. Show unkindness, discourtesy, disrespect. Break promises. Be disloyal, badmouth. Create unclear expectations. Be proud and arrogant. Give no feedback or evaluate character ( you messages). Hold grudges.

54

55 CoI

56 Emotionally resilient individuals are characterised by a staunch view of reality. They are very logical in their interpretations of setbacks - - what is in their control, out of their control and options for taking action. (Peterson et al,2008)

57 Circle of Concern Circle of Influence

58 Circle of Concern Circle of Influence

59 Circle of Circle of Influence Concern

60 Circle of Circle of Influence Concern

61 God grant me the serenity to accept the things I cannot change; the courage to change the things I can; and the wisdom to know the difference.

62

63 The greatest glory in living lies not in never falling, but in rising every time we fall.

64 None of us is as smart as all of us!

65 Final Thoughts

66

67 To learn & not to do is really not to learn. To know & not to do is really not to know.

68

69 Evaluating today s workshop

70 How or what will I now CHANGE as a result of this workshop?

71 If I do nothing about it in 24 hours I ll probably do nothing about it!

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