General Medical Rehabilitation

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General Medical Rehabilitation Outcomes Report 20 Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Our 160-bed acute, inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidencebased treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 28,000 outpatients Rehabilitation Hospital focuses on comprehensive, patient-centered care. Private rooms foster family participation in treatment, care, and education. We provide a full continuum of specialized care to treat the emotional, medical, and physical consequences of a life-altering injury or illness. Services include hospital level care and rehabilitation medicine, Helen s House for family accommodations, support groups, wheelchair clinic, home care, outpatient therapy, neuro recovery gym, research, wellness programs, adaptive sports and recreation, aphasia center, and BI Clubhouse. Within the hospital, patients receive 24-hour medical care with daily physician oversight and nursing care. They receive a minimum of three hours of therapy, five days a week, including physical, occupational, and speech therapies. Cognitive rehabilitation, neuropsychology, psychology, and recreation therapy are provided as appropriate to meet patient and family needs.

General Medical Rehab 2016 2017 Case Mix Index 20 (Q1) BROOKS 1.64 1.65 1.69 1.34 1.36 1.37 Functional Score at Admission BROOKS 49.44 47.39 46.46 Functional Score at Discharge BROOKS 69.56 66.95 68.89 Average Age BROOKS 64 64 64 Male Female BROOKS 57% 56% 56% 49% 50% 50% BROOKS 43% 44% 44% 51% 50% 50% Functional Outcomes At discharge, patients who suffer from a severe injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the injury or dysfunction and any other existing medical conditions. Percent of Highly Complex Patients Discharge Most patients who receive intensive, inpatient therapy in our hospital are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving, working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or readmitted to acute care due to complications or other factors. 69% 16 Average Length of Stay (In Days) 66% 17 16 Discharge to Home 65% 17 67% 16 65% 66% 2016 2017 20 (Q1) 17 2016 2017 20 (Q1) 20 (Q1) 7% 15% Out of 100 2016 2017 20 (Q1) 2017 2016 7% 7% 15% 16% Customer Service Rating 92 91.2 91.8 Likelihood of recommending to others 95.4 93.1 94.5 Our primary focus at is to provide the highest quality, personalized clinical care.

Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Our 160-bed acute, inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidencebased treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 28,000 outpatients Brain Injury Program Outcomes Report 20 Rehabilitation Hospital focuses on comprehensive, patient-centered care. Private rooms foster family participation in treatment, care, and education. We provide a full continuum of specialized care to treat the emotional, medical, and physical consequences of a life-altering injury or illness. Services include hospital level care and rehabilitation medicine, Helen s House for family accommodations, support groups, wheelchair clinic, home care, outpatient therapy, neuro recovery gym, research, wellness programs, adaptive sports and recreation, aphasia center, and BI Clubhouse. Within the hospital, patients receive 24-hour medical care with daily physician oversight and nursing care. They receive a minimum of three hours of therapy, five days a week, including physical, occupational, and speech therapies. Cognitive rehabilitation, neuropsychology, psychology, and recreation therapy are provided as appropriate to meet patient and family needs.

Brain Injury 2016 2017 Case Mix Index 20 (Q1) BROOKS 1.73 1.74 1.78 1.40 1.39 1.39 Functional Score at Admission BROOKS 42.64 41.37 40.57 Functional Score at Discharge BROOKS 63.55 61.54 63.07 Average Age BROOKS 58 57 56 Male Female BROOKS 63% 64% 64% 57% 57% 57% BROOKS 37% 36% 36% 43% 43% 43% Percent of Highly Complex Brain Injury Patients 20 (Q1) 2017 2016 Functional Outcomes At discharge, patients who suffer from a brain injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the brain injury or dysfunction and any other existing medical conditions. 9% 10% 10% 23% 26% 27% Average Length of Stay (In Days) 2016 2017 20 (Q1) Discharge Most patients who receive intensive, inpatient therapy in our BI program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or readmitted to acute care due to complications or other factors. 66% 66% Out of 100 2016 2017 20 (Q1) Customer Service Rating 91.3 90.4 92.1 Likelihood of recommending to others Discharge to Home 67% 67% 2016 2017 20 (Q1) Our Primary focus at is to provide the highest quality, personalized clinical care. 19 68% 66% 94.3 91.2 93.9

Stroke Program Outcomes Report 20 Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Our 160-bed acute, inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidencebased treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 28,000 outpatients Rehabilitation Hospital focuses on comprehensive, patient-centered care. Private rooms foster family participation in treatment, care, and education. We provide a full continuum of specialized care to treat the emotional, medical, and physical consequences of a life-altering injury or illness. Services include hospital level care and rehabilitation medicine, Helen s House for family accommodations, support groups, wheelchair clinic, home care, outpatient therapy, neuro recovery gym, research, wellness programs, adaptive sports and recreation, aphasia center, and BI Clubhouse. Within the hospital, patients receive 24-hour medical care with daily physician oversight and nursing care. They receive a minimum of three hours of therapy, five days a week, including physical, occupational, and speech therapies. Cognitive rehabilitation, neuropsychology, psychology, and recreation therapy are provided as appropriate to meet patient and family needs.

Case Mix Index Stroke 2016 2017 20 (Q1) BROOKS 1.80 1.86 1.83 1.55 1.56 1.58 Functional Score at Admission BROOKS 44.38 41.61 42.92 Functional Score at Discharge BROOKS 65.03 60.52 66.81 Average Age BROOKS 68 68 66 Male Female BROOKS 52% 51% 54% 52% 52% 52% BROOKS 48% 49% 46% 48% 48% 48% Functional Outcomes At discharge, patients who suffer from a stroke usually can complete activities of daily living, including getting dressed, walking and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the stoke and dysfunction and any other existing medical conditions. 19 Discharge Most patients who receive intensive, inpatient therapy in our stroke program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or readmitted to acute care due to complications or other factors. 65% Average Length of Stay (In Days) 2016 2017 20 (Q1) 60% 17 Discharge to Home 60% 62% 61% 57% Percent of Highly Complex Stroke Patients 20 (Q1) 2017 4% 4% 11% 12% 2016 2017 20 (Q1) Out of 100 2016 2017 20 (Q1) Customer Service Rating 92.3 92.3 89.5 Likelihood of recommending to others 95.2 95 93.4 2016 4% 8% Our Primary focus at is to provide the highest quality, personalized clinical care.

Spinal Cord Injury Program Outcomes Report 20 Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Our 160-bed acute, inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidencebased treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 28,000 outpatients Rehabilitation Hospital focuses on comprehensive, patient-centered care. Private rooms foster family participation in treatment, care, and education. We provide a full continuum of specialized care to treat the emotional, medical, and physical consequences of a life-altering injury or illness. Services include hospital level care and rehabilitation medicine, Helen s House for family accommodations, support groups, wheelchair clinic, home care, outpatient therapy, neuro recovery gym, research, wellness programs, adaptive sports and recreation, aphasia center, and BI Clubhouse. Within the hospital, patients receive 24-hour medical care with daily physician oversight and nursing care. They receive a minimum of three hours of therapy, five days a week, including physical, occupational, and speech therapies. Cognitive rehabilitation, neuropsychology, psychology, and recreation therapy are provided as appropriate to meet patient and family needs.

Spinal Cord 2016 2017 Case Mix Index 20 (Q1) BROOKS 1.91 1.84 1.81 1.59 1.61 1.59 Functional Score at Admission BROOKS 51.71 51.21 51.49 Functional Score at Discharge BROOKS 71.38 71.52 72.61 Average Age BROOKS 60 60 63 Male Female BROOKS 59% 58% 52% 59% 58% 60% BROOKS 41% 42% 48% 41% 42% 40% Functional Outcomes At discharge, patients who suffer from a spinal cord injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the spinal cord injury or dysfunction and any other existing medical conditions. Percent of Highly Complex Spinal Cord Patients 20 (Q1) 2017 4% 5% 5% 6% Discharge Most patients who receive intensive, inpatient therapy in our SCI program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most survivors were living at home, driving and working or actively enjoying their community. Following discharge, patients are returned to home/ community, skilled nursing care, or readmitted to acute care due to complications or other factors. 75% Average Length of Stay (In Days) 21 68% 2016 2017 20 (Q1) Discharge to Home 68% 68% 65% 2016 2017 20 (Q1) 21 66% Out of 100 2016 2017 20 (Q1) Customer Service Rating 93.6 92.7 95 Likelihood of recommending to others 19 21 96.8 96.6 96.3 2016 5% 10% Our Primary focus at is to provide the highest quality, personalized clinical care.

Program for Adolescents and Children Outcomes Report 20 Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 35 years. Our 160 bed acute inpatient rehabilitation hospital offers a full continuum of services, including physical medicine, rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidence based treatments. We treat a wide range of trauma, injuries, and illnesses, including stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 25,000 outpatients Rehabilitation Hospital focuses on comprehensive, patient-centered care. Private rooms foster family participation in treatment, care, and education. We provide a full continuum of specialized care to treat the emotional, medical, and physical consequences of a life-altering injury or illness. Services include hospital level care and rehabilitation medicine, Helen s House for family accommodations, support groups, wheelchair clinic, home care, outpatient therapy, neuro recovery gym, research, wellness programs, and adaptive sports and recreation. Within the hospital, children receive 24-hour medical care with daily physician oversight and nursing care. They receive a minimum of three hours of therapy, five days a week, including physical, occupational, and speech therapies. Cognitive rehabilitation, neuropsychology, psychology, and recreation therapy are provided as appropriate to meet patient and family needs.

Adolescents and Children 2015 2016 2017 Functional Score at Admission BROOKS 41.5 42.3 46.9 Functional Score at Discharge BROOKS 62.5 58.8 65.6 Age Groups 0 to 3 BROOKS 6% 16% 10% 3+ to 5 BROOKS 9% 13% 6% 5+ to 7 BROOKS 8% 4% 12% 7+ to 10 BROOKS 12% 7% 12% Older than 10 BROOKS 65% 60% 61% Functional Outcomes At discharge, children who suffer a debilitating injury or illness usually can complete activities of daily living, including getting dressed, walking, and getting in and out of bed with moderate assistance. The level of assistance required will vary by person depending on the severity of the illness or injury and any other existing medical conditions. 2017 2016 2015 Length of Stay Efficiency 1.29 1.42 1.48 1.61 1.65 1.87 Similar Facilities Average Length of Stay (In Days) 15 Discharge Most patients who receive intensive, inpatient therapy in our pediatrics program are admitted from a trauma center or acute care hospital. Others come from skilled nursing facilities or home. Prior to their injury, most children were living at home and enjoying their home environment. Following discharge, pediatric patients are returned to home/community or readmitted to acute care due to complications or other factors. 85% 23 2015 2016 2017 Out of 100 2016 2017 20 (Q1) Customer Service Rating 92.9 86.2 100 Likelihood of recommending to others Discharge to Home 89% 16 83% 25 88% 87% 91% 2015 2016 2017 92.7 86.5 100 Our Primary focus at is to provide the highest quality, personalized clinical care. 15 23 Similar Facilities Similar Facilities

Pain Rehabilitation Program Outcomes Report 20 Rehabilitation is a post-acute system of care providing rehabilitation services for over 45 years. Our system includes a 160- bed rehabilitation hospital, skilled nursing, home care, outpatient therapy, research, physician group practice, assisted living/memory care, research and robust community and wellness programs. We treat a wide range of injuries and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and joint replacement, and other orthopedic conditions. Rehabilitation offers an extensive range of specialized services to specialty programs include stroke, brain injury, pediatrics, pain, neurology, and general rehabilitation. For over 30 years, has offered a Pain Rehabilitation Program to treat patients suffering from chronic pain. This intensive day treatment program is staffed by an expert team including a physician, case manager, psychologist, and physical and biofeedback therapists. Common conditions that may result in chronic pain and might benefit from this program include arthritis, fibromyalgia, back pain, and neuropathic pain. Each year we treat over 3,000 inpatients and over 28,000 outpatients

Pain Rehabilitation Program 2015-2017 Average Average Patient Days BROOKS 23 Average Age BROOKS 47 Male BROOKS 52% Female BROOKS 48% Patients outside Jacksonville BROOKS 68% Patients outside Florida BROOKS 47% * We do not treat pediatric patients, although we do provide single services for children. Reduction in Opiate Use Dealing with pain can often cause a reliance on opiates and medications. The Pain Rehabilitation Program teaches patients how to manage and reduce pain with decreased or eliminated use of narcotics and other medications. Opioid use by Patients 64% 21% Participant Diagnoses At Admission At Discharge 47% Low Back 15% Leg 13% Arm 10% Complex Regional Pain Syndrome 9% Neck 3% Fibromyalgia 3% Other 96% would recommend the pain rehabilitation program to others Program Completion Although intensive, the majority of people beginning the Pain Rehabilitation program successfully complete the entire curriculum. Only 3 patients in the past 15 years have had to be transferred to inpatient for non-pain related medical complications. 100% of patients are discharged to home. Average Improvement by End of Program 79% Decrease in Anger 64% Decrease in Depression 57% Decrease in Anxiety 40% Decrease in Pain

Outpatient Therapy Outcomes Report 2017 Rehabilitation Hospital is part of the Rehabilitation system of care, a post-acute provider of neuro-rehabilitation for over 45 years. Our 160 bed acute inpatient rehabilitation hospital offers a full continuum of services, including physical medicine rehabilitation nursing, neuropsychology, occupational therapy, physical therapy, speech therapy, cognitive rehabilitation, and recreation therapy. Our onsite innovative Neuro Recovery Center, aquatic program, and wheelchair clinic with pressure mapping technology ensures the latest evidencebased treatments. We treat a wide range of injuries, and illnesses, including; stroke, mild to catastrophic brain injuries, spinal cord injuries, neurological disorders, amputation, chronic pain, and orthopedic conditions. A hospital level of care is available for pediatric, adolescent, and adult patients. Recovery and treatment at beyond the hospital may include skilled nursing care, home care, outpatient therapy, day treatment, vocational rehabilitation, adaptive sports and recreation, assisted living/memory care and community wellness programs. Rehabilitation offers an extensive range of specialized services to programmatic structure includes CARF-accredited specialty units for stroke, brain injury, pediatrics, pain, and general rehabilitation. Each year we treat over 3,000 inpatients and over 28,000 outpatients At Rehabilitation, we have 34 outpatient clinics serving the greater Jacksonville area and the Tampa and Orlando markets. These clinics offer physical, occupational, and speech therapy for a wide range of patients, including those experiencing everything from minor sprains to traumatic injuries. also serves specific populations through our specialty clinics, including the Center for Sports Therapy, Low Vision Center, Neuro Recovery Center, Balance Center, Motion Analysis Center, and Pediatric Centers. Outpatient Therapy 201 5 Our primary focus at is to provide the highest quality, personalized clinical care. Patient Satisfaction Overall: 94.2% 201 6 201 7 Average Visits BROOKS 11 10 11 Average Age BROOKS 51 50 52 Male BROOKS 40% 42% 42% Female BROOKS 60% 58% 58% Patient Satisfaction Likelihood to Recommend: 94.6%