Village Manager s Office

Transcription

1 Village Manager s Office SUBJECT: Consideration of a 2017 Special Appropriations Budget Request from Youth Services of Glenview/Northbrook in the amount of $130,000, plus continued lawn care services. AGENDA ITEM: 4.b MEETING DATE: September 20, 2016 VILLAGE BOARD REPORT TO: Village President and Board of Trustees FROM: Don Owen, Deputy Village Manager, (847) Brent Troxell, Assistant to the Village Manager, (847) Hannah Bresson, Management Analyst, (847) Amy O Leary, Executive Director Youth Services, (847) THROUGH: Todd Hileman, Village Manager PURPOSE AND ACTION REQUESTED: Youth Services of Glenview/Northbrook (YSGN) has submitted and requests Board consideration of a 2017 Special Appropriations budget request in the amount of $130,000, plus continued lawn care services in the amount of $1,600 annually. BACKGROUND/ DISCUSSION: The Village of Glenview has historically supported the mission of Youth Services via a special appropriation in the annual budget. During the past eight years, the following appropriations have been approved: $112, $112, $100, $100, $110, $110, $110, $130,000, plus a one-time funding request of $20,000, for 2015 total of $150, $130,000

2 The Youth Services operating budget for FY with year-end projections from FY can be found in Attachment 1. Table 1 shows a brief overview of Glenview s share of calls and contribution as well as information about the budget and services of Youth Services. Table 1. Youth Services Overview Glenview portion of local 51% (Budget) 53% 59% 56% government grants Glenview portion of calls n/a 55% 58% 57% FTEs Total Budget/Actual $1,508,600 $1,309,844 $1,616,291 $1,303,797 Total individuals seen (Counseling, Early Intervention, Crisis Response) n/a 1,381 1,305 1,271 Amy O Leary, Executive Director of Youth Services, will attend the Board meeting to present the request. She will cover highlights, trends and long-term goals of the agency, including strategy to generate a more predictable, sustainable and growing revenue stream. RECOMMENDATION: Staff recommends that the Village Board consider a 2017 Special Appropriations budget request from Youth Services of Glenview/Northbrook in the amount of $130,000, plus continued lawn care services in the amount of $1,600 annually. ATTACHMENTS: 1. Youth Services 2017 Budget Request, Program Overview, and Operating Budget 2. Youth Services Presentation

3 Attachment 1 Youth Services 2017 Budget Request, Program Overview, and Operating Budget

4 Board of Directors President Tom Klise President, Cherokee Wireless 1 st Vice President Dan Fraser Corporate & Foundation Relations Manager LINK Unlimited Scholars 2 nd Vice President Pam Buchholz Attorney Treasurer Mike Cabay Retired Managing Partner Accenture Secretary Donna Lee Gulley Retired School Counselor Immediate Past President Howard Eirinberg Chief Executive Officer Kronos Foods Lisa Anastasia Executive Producer Media Direct Productions Robert Anthony Life Member Elizabeth Coulson Education and Health Care Consultant Nancy Dowdle Retired University Teacher Nancy Firfer Senior Advisor, Metropolitan Planning Council Tom Hall Vice President, International Technology & Strategic Ventures, Allstate Kay Hanlon Circuit Court Judge John Howard Retired Senior Vice President Fidelity Investments Rick Klare Vice President/National Sales Victory Packaging Robb Leone President Lion Trading, LLC July 22, 2017 Mr. Don Owen Deputy Village Manager Village of Glenview 1225 Waukegan Road Glenview, IL Dear Mr. Owen, Enclosed please find our grant proposal for the upcoming fiscal year. We are respectfully requesting $130,000 in addition to continued lawn care. Referrals to Youth Services continue to increase. This is largely due to the growing partnerships that the agency has built with the Glenview Police Department, Glenbrook South High School and feeder schools, Glenview clergy, and other community agencies. By focusing on collaborating, more needs are being identified and more children and families are being connected to the appropriate supports. That said, more clinical time is then required to provide the various levels of care to local youth. Moving forward, Youth Services is dedicated to meeting the needs of the community by delivering programs that promote the social and emotional wellbeing of children and teens. At the same time, the agency will continue to refer, partner, and collaborate with other agencies that provide complimentary services. This will ultimately cast a wider safety net for today s youth. Thank you for considering this request. Your support and generosity truly make a difference in bringing hope to the children we serve. If you have any questions, please feel free to contact me at your earliest convenience. Gratefully, Becky McLennan Retired Teacher and Community Leader Glenn Schneider Chief Information Officer Discover Financial Services Bill Sullivan Retired Group President Illinois Tool Works Amy O Leary, L.C.S.W. Executive Director Jeff Thoelecke President Glenview Bank & Trust Doug Welch Director, Deloitte Consulting LLP

5 Youth Services of Glenview-Northbrook Mission: We foster the social-emotional well-being of children and youth Vision: To be the center of collaborative social-emotional support for children and youth History: The agency was founded in 1972 in Glenview and in 1974 in Northbrook as the community s response to the needs of children. Because both agencies shared the same mission, they merged in Since that time, Youth Services has grown to offer programs focused on early intervention, intervention, and crisis response. Individual & Group Therapy Programs Licensed professional counselors provide therapy to children struggling with depression, anxiety, bullying, familial stressors, grief & loss, and suicidal ideation. Through the therapeutic relationship, children establish and achieve goals, develop effective coping skills, and build an emotional vocabulary to identify and deal with their presenting concerns. Current groups being provided include DBT skills group, High School Girls process group, Coffee Talk (Spanish speaking mom s group who have children diagnosed with mental illness), and LGBTQ support group. FY16 Client Diagnosis 5% 31% 33% 31% ADHD & Disruptive Behavior Depression & Bipolar Disorder Anxiety Disorders Other

6 Psychiatric Care YS offers this as a service to our clients allowing us to provide the most comprehensive support possible. A full psychiatric evaluation may be necessary to diagnose a number of emotional, behavioral, and developmental disorders. On-going medication monitoring is also provided. Socialization Groups Adventures is Youth Services socialization skills support program. Social skills groups are provided at the elementary, junior high, and high school level. Group members work on various skills by interacting with one another and participating in fun activities in the community. Boys & Girls Clubs Boys and Girls Clubs are provided for neighborhoods that consist of many young families and children who may not have access to after school programs. The groups offer structured activities that promote social and emotional learning in safe environment. Groups are provided in the communities of: Greenwood Michael Todd Sunset Village Salem Walk (Beginning September, 2016) Juvenile Diversion This program keeps young people who have broken the law out of the court system while still holding them accountable for their actions. Youth are referred by the local police departments and complete their community service hours by volunteering at the agency, all while being supervised by an agency counselor. Study Buddies Study Buddies is an academic support program designed to help children in grades 1-8 with their homework. They meet twice a week during the school year. A child is paired with a Study Buddy, a generous volunteer student from a local high school or adult from the community. Dinner is also provided. Summer Programming Summer Fun and Hoffman University are two prevention programs that run throughout the summer. Summer Fun is for children residing in Sunset Village while Hoffman University is for children attending Hoffman School. In both groups, children are given the opportunity to participate in educational and recreational activities in the community.

7 Make-a-Difference Mentoring Program This is the agency s newest program. Adult male volunteers are paired with elementary and junior high aged boys with the goal of mentoring them in various facets including overall well-being, familial stressors, peer relationships, and career opportunities. The mentor and student have these conversations while participating in fun activities (Go kart racing, Six Flags, Chicago Fire game, etc.) Holiday Gift The Holiday Gift program serves nearly 1,000 local individuals each year. Needy families are gifted with winter coats, boots, underwear, gift cards, and toys. Holiday Gift would not be possible if it were not for the numerous volunteers, groups, and donors who purchase gifts or attend one of our many wrapping parties. EASING EASING is a program that provides emergency assistance to low income residents and families that have had a serious setback resulting in financial difficulty. Funded by the local clergy, Youth Services provides an intake, case management, and referrals to longer-term solutions. Safety Assessments Youth Services has a presence at several local school including GBS, GBN, and Loyola by providing on-site safety assessments for students exhibiting at-risk behaviors or potential suicidal ideation. In every case, parents are notified of the situation and at least three referrals are given for longer term care. Crisis Intervention A Youth Services clinical staff member is on call at all times and responds to any crisis including child abuse, runaways, accidental deaths, suicides, and other crisis situations. Youth Services is also part of the local crisis response team, collaborating with schools, police, and other local agencies to address any crisis that may arise. Client Statistics Service # of Individuals # of Program Hours Counseling 223 3,426 Early Intervention ,057 Crisis Response TOTAL 1,381 5,615

8 Demographics Gender Age 43% 43% 35% 57% 22% Female Male High School Middle School Elementary Race Town 6% 5%4% 15% 7% 33% 52% 23% 55% Hispanic Caucasian Asian African American Other Glenview Northbrook Northfield Other Referral Source New/Continued 6% 7% 13% 44% 39% 61% 30% School Parent Community Agency Police Insurance Continued New

9 Youth Services and Family Service Center This year, Youth Services and Family Service Center have collaborated and partnered on multiple occasions. Both agencies offer counseling services and crisis response to individuals and families in need of mental health support. Similarly, both agencies sit on several community panels including the Crisis Response Team, Character Counts, and Social Service. While Youth Services provides services to children and adolescents, FSC treats mainly adults. Youth Services refers to FSC whenever an adult is in need of ongoing therapy services or if regular family therapy is needed. In addition, ethical practice tells us that clients, regardless of socioeconomic background, should have multiple options for clinical care. All individuals should have choices that accommodate their geography, scheduling time, and therapeutic preferences. Having two social service agencies like Youth Services and FSC accommodates this. In addition, because Youth Services works with children, our treatment model is oftentimes different compared to other social service agencies. In order to best serve our clients, alternative approaches including play therapy, music therapy, and art therapy are regularly utilized as a means to connect with children therapeutically, develop a rapport, and progress towards reaching the goals of treatment. Our facility is especially conducive to this in that it houses a full-size gym, art, music, and ply therapy rooms, library, and outdoor garden space. Youth Services also provides early intervention programs low-income neighborhoods and residents that otherwise would not be receiving mental health support. Such programs include Summer Fun, Hoffman University, Boys and Girls Clubs, Study Buddies, and Holiday Gift. Most importantly, both agencies are seeing increases in referrals for clients who are struggling with higher risk issues. This requires a higher level of intervention, and as a result, more clinical staff time. Two collaborative agencies ultimately cast a wider safety net for the community. Development Director Youth Services hired a Development Director in May, Unfortunately, the hire did not work out, and we are in the process of interviewing other candidates. Our goal in to have someone on board by the end of September, In the meantime, fundraising efforts have remained consistent and been handled by both the Executive Director and Special Events Coordinator. Cost Reduction & Revenue Enhancements Youth Services continues to outsource client billing to a third party. In addition, staff utilization rates continue to increase. This is largely due to the agency utilizing more interns and volunteers. Interns are often used in the planning phase of groups and a variety of agency programs, allowing both part and full-time agency therapists to spend more time on direct clinical service. Volunteers also play an integral part of Youth Services. Roles vary from working the front desk and answering phones to helping at various fundraisers throughout the year. Last year alone, over 1,000 individuals volunteered their time for the agency.

10 Since 2015, Youth Services has been billing insurance companies for clinical services. This year, the agency was approved for another panel, United Health Care, and has applied to be on Humana. A number of referrals this year have also come directly from insurance companies including BCBC and Aetna. This has continued to help increase fee income. Finally, many community groups have held additional fundraisers for YSGN. This requires no staff time and resulted in increased revenue for the agency. In 2016, 14 different groups raised over $32,000 for YSGN programs. Groups included University of Chicago, Kohl s Department Store, GBS and GBN High School, Northbrook Court, Attea, and North American Corporation, just to name a few. Partnering Organizations Local Schools: Agency therapists have a presence at several local high schools including Glenbrook South, Glenbrook North, and Loyola Academy by providing on-site safety assessments for students exhibiting at-risk behaviors or potential suicidal ideation. In every case, parents are notified of the situation and at least three referrals are given for longer-term solutions. This year, Youth Services will be providing additional support to both Glenbrook South and Glenbrook North High School. On a monthly basis, our psychiatrist, Dr. Mojgan Makki, will be providing on-site case consultation to the student services department. She will also be providing full psychiatric assessments at the school for students who have been identified as potentially needing psychotropic medication and cannot afford to pay full-fee for an evaluation. Also new this year, Youth Services will be partnering with Winkelman School to provide an after-school program. At Winkelman, 43 languages are spoken and nearly 25% of students come from low income households, many of whom live in Salem Walk. YSGN will provide a Boys and Girls Club, similar to those that are currently being provided at Sunset Village, Michael Todd, and Greenwood, to children in grades 3-5 who reside in Salem Walk beginning in September. Bus transportation will be provided to transport children directly from school to YSGN and then home. While we are using this first year as a pilot program, our hope is to establish a presence at Salem Walk and Winkelman for years to come. Community Agencies: Youth Services participates in several community groups with other local agencies (Family Service Center, North Shore Senior Center, Peer Services, etc.) including Character Counts, Social Service, Crisis Response, and the Glenview-Northbrook Coalition on Youth. The agency also partnered with Angles in Northfield to provide a PRIDE Youth program for local LGBTQIA+ youth in the fall. Just this month, results from the first nationwide to ask high school students about their sexuality was published in the New York Times. Results indicated that gay, lesbian, and bisexual teenagers were at far greater risk for depression, bullying, and many types of violence compared to their straight peers. Most alarming, more than 40% of these students reported that they had seriously considered suicide, and 29% had made attempts to do so in the prior year. Clinically, Youth Services is receiving more referrals for adolescents struggling with their sexuality and identity. We are confident that these numbers will only continue to increase.

11 Because of this, we are committed to partnering with Angles again this year in addition to exploring other collaborative opportunities in the future. Police Departments: Local police departments partner with Youth Services in providing the Juvenile Diversion program. This program keeps young people who have broken the law out of the court system while still holding them accountable for their actions. Youth are referred by the local police departments and complete their community service hours by volunteering at the agency, all while being supervised by agency staff. Clergy: Youth Services partners with several local clergy and congregations to provide EASING, a program that provides emergency assistance to low income residents and families that have had a serious setback resulting in financial difficulty. The agency provides intakes, case management, and referrals to longer-term solutions. In 2016, YSGN provided over $7,000 in financial support to area residents. FY16 EASING Expenses 10% 4% 12% 41% 33% Rent Utilities Food Medical Care Other Park Districts: The Glenview Park District collaborates with Youth Services to provide Leisureships. These are scholarships that enable needy families to participate in park district classes and camps in addition to utilizing the local pools. In 2016, 232 Glenview families or 603 individuals received leisureships for park district programs. Other Government Grants Name FY16 FY15 Village of Glenview $130,000 $150,000 Village of Northbrook $102,000 $80,500 Northfield Township $20,000 $22,000 Niles Township $2,500 N/A Long-Term Housing (State Grant) $20,000 $20,000 Please Note: This grant was cut entirely for FY17

12 Testimonials Dru - 10 years old Sam helped me with the bullying by helping me know how to react if they said anything else mean or they did something to my friend. Jaylan - 9 years old I learned how to be kind, how to use teamwork and I learned how to use more courage. Jennifer - Aunt If I had one word to describe Youth Services, it would be exceptional. Zaire - 11 years old The best thing about this place probably is a lot of care and compassion about other people. Avery - 7 years old When I come here, I feel happy, but when I go I feel sad because I want to stay here and talk some more.

13 REVENUES: EXPENSES: Youth Services of Glenview/Northbrook Profit & Loss Budget Gross FY FY Budget Forecast Government Grants 259, ,000 Long Term Housing Cut Fee Income 423, ,048 Non-Profit Donations 50,000 45,520 Corporate Donations 165, ,185 Additional $45K due to development director Individual Donations 140, ,694 Additional $35K due to development director Goods & Svcs Donations 129,800 64,800 Fundraising 384, ,741 Interest - - Other Income 7,300 7,865 Total Operating Revenue 1,558,600 1,332,853 Services/Programs 320, ,973 Personnel Expenses 897, ,277 Fundraising 58,500 48,741 General Expenses 233, ,853 Taproot Grant- $70K Total Operating Expenses 1,508,600 1,309,844 Operating Income/Loss 50,000 23, Depreciation Expense 212, ,000 Interest Expense 7,000 9,000 Total Other Income/Expense 219, ,000 Net Income/Loss -169, ,991

14 Attachment 2 Youth Services Presentation

15 9/9/2016 Our Programs Counseling Psychiatry Juvenile Diversion Study Buddies Boys & Girls Clubs Crisis Intervention 1

16 9/9/2016 Our Partners Schools Hospitals Police Departments Community Agencies Clergy Park Districts Youth Services Early Intervention Programs Counseling Psychiatry Crisis Intervention Children and Teens Glenview, Northbrook, Northfield Activity based, DBT Services Population Catchment Area Treatment Model Community Involvement Family Service Center Outreach, Education & Consultation Counseling Substance Abuse & EMDR Therapy Crisis Intervention Adults and Families Glenview, Northbrook, Northfield Wilmette, Kenilworth Psychodynamic, CBT, Family Systems Character Counts Glenview Values Crisis Response Character Counts Glenview Values Crisis Response 2

17 9/9/ % Female 35% 43% High School Elementary School 22% 55% 43% Male 23% 15% 7% Our Clients Middle School Other Northfield Northbrook Glenview Our Clients Insurance 7% African American 5% Asian Police 6% Other 5% Other 4% 6% Communit y Agency 13% School 44% Depression 31% Caucasian 33% Parent 30% Anxiety 31% Hispanic 52% ADHD 33% 3

18 9/9/ : What s New GBS & GBN Youth Make A Difference Salem Walk Coffee Talk Budget FY17 Fundraising 25% Local Government 17% Glenview 8% Northbrook 7% Northfield 2% Goods & Services 8% Fee Income 27% Individual 9% Corporate 11% Non profit 3% Other 83% 4

19 9/9/2016 Cost Reduction & Revenue Enhancements Insurance Third Party Billing Community Events Volunteers Interns Clinical Utilization Thank You 5