WHY SHOULD YOU ATTEND THIS YEAR S FORUM?

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3 The EFQM Forum is an excellent opportunity for you to learn from experts and expand your professional network! The theme for this year s Forum is Achieving Excellence. Throughout the Forum, your current views of accepted practice will be challenged as we give you the opportunity to learn about recipes on focus how Europe s leading organisations sustain their success? This will be explored through a keynote speech followed by a few good practices examples from organisations nominated at the EFQM Award 2013 or winners of the Good Practice Competition 2013, on four of the eight Fundamental Concepts: Leading with Vision, Inspiration & Integrity Developing Organisational Capability Managing with Agility Sustaining Outstanding Results You will also have the chance to enjoy the emotional connection with the 2013 EFQM Excellence Award nominees as they celebrate their achievements at the Recognition Ceremony on the Wednesday evening. And for those of you arriving already on Monday 22 October, you will have the chance to enjoy the city of Vienna, and join the EFQM staff for an informal drink at the bar. WHY SHOULD YOU ATTEND THIS YEAR S FORUM? Connect to your peers in and outside your industry through direct contacts made by EFQM Learn from world-class organisations on how an approach to excellence is exactly what companies need to sustain their success Contribute your own views on how your organisation s journey toward Excellence

4 Welcoming Coffee/Tea - Pastries Registrations open Opening Ceremony Marc Amblard, CEO, EFQM Frank-Peter Arndt, Member of the Board of Management BMW AG, Production Keynote presentation Break Panel debate Lunch Leading with Vision, Inspiration & Integrity Keynote speech - 45 minutes 3 Good Practice Presentations Break Developing Organisational Capability Keynote speech - 45 minutes 3 Good Practice Presentations End of Day Structured Networking Managing with Agility Keynote speech - 45 minutes 3 Good Practice Presentations Lunch Sustaining Outstanding Results Keynote speech - 45 minutes 3 Good Practice Presentations Closing ceremony Marc Amblard, CEO, EFQM Open discussion Shuttle to airport The Organisers retain the right to change the programme should circumstances dictate. Further information on the Forum programme will be available in due course. Please check the Forum website ( regularly for updates.

5 EFQM EXCELLENCE AWARD The highest mark of distinction in the area of Sustainable Excellence is the EFQM Excellence Award. The EFQM Excellence Award is supported by the most rigorous assessment process in Europe and is awarded to leading organisations with a proven track record of sustained excellence. In EFQM s ongoing efforts to share what works, all of the role model organisations that will be recognised during the Celebration Dinner are excellent examples for others to learn from. This impressive recognition is open to every high performing organisation in Europe, from both public and private sector, of any size and sector. Join us on the evening of 23 October for a memorable dinner to celebrate the 2013 EFQM Excellence Award Shuttle from the hotel to the City Hall Schedule to be confirmed on site Welcome cocktail Welcome speeches Starter is served EFQM Excellence Award - Part I Main course is served EFQM Excellence Award - Part II Dessert and Coffee Entertainment Shuttle back to the hotel Informal drink to celebrate the Winners

6 The EFQM Forum 2013 is organised in partnership with our national partner in Austria, Quality Austria. Sponsoring the EFQM Forum is to support this event financially and/or through the provision of products or services. Sponsorship is typically done for promotional purposes, to generate publicity or to obtain access to a wider audience. Brand your organisation as a sponsor Associate your organisation with a high-end, executive conference Participate in the Forum, meet and network with about 400 executives and senior leaders from leading organisations across the world Build awareness among more than 10,000 contacts through ings Build awareness among more than 20,000 visitors to the EFQM Forum website Three sponsorship packages are proposed for the EFQM Forum 2013: Package 1 : 5,000 Package 2 : 3,000 Special package for consultant : 2,000 (includes a table to display promotional material) Each package offers the following benefits, amongst others: A number of complimentary ticket(s) for both the Forum and the Celebration Dinner Recognition of the organisation as a sponsor on all Forum marketing material, printed or digital Longer description on the sponsor s organisation in the Forum networking directory Other benefits are described in the sponsorship leaflet. Should your organisation be interested in sponsoring the EFQM Forum 2012, feel free to contact Vinciane Beauduin, at EFQM, (Vinciane.beauduin@efqm.org).

7 (Excl. Austrian VAT which will be added automatically on the registration form) Fee Category Member Non Member Full Event Early Bird (Valid till 30 June 2013) 990 1,170 Full Event Standard 1,100 1,300 No dinner Early Bird (Valid till 30 June 2013) 855 1,035 No dinner Standard 950 1,150 Group discount (> 5 participants/organisation) 950 1,150 EFQM Excellence Award 2013 Assessors 900 N/A HOTEL Classic Single Room Classic Double Room InterContinental Wien The prices are per room, breakfast included, inclusive the respective VAT and local taxes. For more information on the hotel (comfort levels, locations, facilities, ), please refer to the Forum website : Cancellation and Alteration Policies: all cancellations or changes must be made in written form, via letter, fax or to AIM Austria GmbH (efqmforum2013@aimgroup.eu). Only written cancellations and changes will be accepted. Please note that all refunds will only be issued after the congress. Liability and data protection: AIM Austria GmbH acts as an agent and cannot be responsible for any loss, injury or damage to any person or property, whatever the cause may be. Liability of persons and enterprises providing means of transportation or other services, however, remains unaffected. Only written arrangements are binding. Sole venue is Brussels. We kindly ask you to authorize AIM by your signature to use all registration data given by this form for a computerized handling on the congress. Please note that you are responsible for your own visa arrangement. Please refer to the Forum website for the full terms, conditions and cancellation policy related to the registration the Forum, the dinner and hotel booking. CONTACT FOR QUESTIONS: Official EFQM Forum 2013 Secretariat - AIM Austria GmbH Mariannengasse Vienna Austria Phone efqmforum2013@aimgroup.eu

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