Recommendations from an Environmental Scan of Community Resource Databases February 2018
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1 211 United Ways, with additional support from EEC, EOHHS, MEMA Yes Yes, 18 communities Yes Aunt Bertha Aunt Bertha, Inc. (Austin, TX) Web-based Yes Yes Yes Behavioral Health Connect Southcoast Health System, Inc. Web-based Yes Yes, South Coast region No BetterHelp BetterHelp (Sunnyvale, CA) Web-based Yes Yes Yes Mental health, substance use disorder (e-counseling) Disability Info (INDEX) Eunice Kennedy Shriver Center, UMass Medical School, with support from EOHHS and HHS Yes Yes Yes (serving people with disabilities) GoodTherapy.org GoodTherapy.org (Olympia, WA) Health Leads Health Leads (Boston, MA) Web-based No Yes Yes Yes Yes, clinical and learning partners in MA Healthify Healthify, Inc. (New York, NY) Web-based No No Yes HelpPRO PTSD Help Network PTSD Help Network, HelpPRO Web-based Yes Yes Yes HelpPRO Suicide Prevention Therapist Finder HelpPRO, National Suicide Prevention Lifeline, and others Yes Web-based Yes Yes Yes HelpPRO Therapist Finder HelpNet, Inc. (Lexington, MA) Web-based Yes Yes Yes Mental health, substance use disorder Social (serving veterans) HelpSteps Boston Children's Hospital, with telephone support from the Boston Public Health Commission Web-based INTERFACE Referral Service MA Behavioral Health Partnership (MBHP) William James College, supported in part by MCPAP and MA DPH MA Behavioral Health Partnership (MBHP) Telephonic Yes Yes, 55 communities No Web-based MA BORIM Physician Profiles MA BORIM Web-based MA Council on Compulsive Gambling MA Council on Compulsive Gambling, online chat Mental health, substance use disorder Mental health, substance use disorder Mental health, substance use disorder Mental health, substance use disorder
2 , PDF resource guides Social, mental health MA Substance Use Helpline (BSAS) MA Department of Public Health, Health in Action Mass Options MA EOHHS online referral, chat function (serving elders, people with disabilties, and caregivers) Mass VetsAdvisor MA Department of Veterans' Services Web-based Mayor's Health Line MPA Find a Psychologist NAMI Mass Compass Network of Care NetworkTherapy North Central MA Community Finder Boston Public Health Commisison Massachusetts Psychological Association National Alliance on Mental Illness of Massachusetts Trilogy Integrated LLC (San Rafael, CA) NetworkTherapy.com, Inc. (Aliso Viejo, CA) North Central MA and the North Quabbin Area Behavioral Health Collaborative, HelpPRO inperson Yes Yes, Boston No Telephonic Web-based Yes Yes, Barnstable County Yes Web-based Yes Yes Yes Web-based Yes Yes, North Central MA No One Degree One Degree (San Francisco, CA) Web-based Yes No Yes Psychology Today Therapy Directory Purple Binder Psychology Today (New York, NY) Web-based Yes Yes Yes Purple Binder (Chicago, IL) Web-based, chat function No No Yes (serving veterans and their families) Mental health, substance use disorder Mental health, substance use disorder Mental health, substance use disorder Quartet Quartet (New York, NY) Web-based No Yes, clinical partners in MA Yes Mental health Social Work Therapy Referral Service UMass LINK-KID National Association of Social Workers, Massachusetts UMass Child Trauma Training Center, supported by DMH Telephonic online referral Mental health, substance use disorder Mental health (serving children who have experienced trauma) Abbreviations: BORIM = Board of Registration in Medicine, BSAS = Bureau of Substance Abuse Services, EEC = MA Department of Early Education and Care, EOHHS = MA Executive Office of Health & Human Services, DMH =
3 , HHS = U.S. Department of Health & Human Services, MA = Massachusetts, MA DPH = MA Department of Public Health, MCPAP = MA Child Psychiatry Access Project, MEMA = Massachusetts Emergeny Management Agency, MPA = Massachusetts Psychological Association, NAMI = National Alliance on Mental Illness, PTSD = post-traumatic stress disorder, SWTRS = Social Work Therapy Referral Service, UMass = University of Massachusetts, US = United States.
4 Appendix table 3. Services included in databases[1] 211 Aunt Bertha BetterHelp Behavioral Health Connect Disability Info (INDEX) GoodTherapy.org Health Leads Healthify HelpPRO PTSD Help Network HelpPRO Suicide Prevention Therap HelpSteps HelpPRO Therapist Finder INTERFACE Referral Service MA Behavioral Health Partnership (M MA BORIM Physician Profiles MA Council on Compulsive Gamblin Mass Options MA Substance Use Helpline (BSAS) Mass VetsAdvisor Mayor's Health Line MPA Find a Psychologist NAMI Mass Compass Network of Care NetworkTherapy One Degree North Central MA Community Resou Purple Binder Psychology Today Therapy Directory Quartet UMass LINK-KID SWTRS/Therapymatcher.org Emergency and crisis Home-based IP hospitalization OP mental health clinic/center Mental Partial hospitalization/day health treatment [2] Residential treatment centers Recovery learning centers Support groups Individual clinicians Help lines Substance use disorder [3] Early intervention OP Intensive OP/partial hospitalization Residential/IP Medically-managed intensive IP Recovery /Support groups Family supports Help lines Social Food Housing Financial Legal Education Employment Health and wellness Transportation Elder Experience of violence supports
5 LGBTQ Veteran Abbreviations: BORIM = Board of Registration in Medicine; BSAS = Bureau of Substance Abuse Services; IP = inpatient; LGBTQ = lesbian, gay, bisexual, transgender, and queer; MA = Massachusetts; MPA = Massachusetts Psychological Association; NAMI = National Alliance on Mental Illness; OP = outpatient; SWTRS = Social Work Therapy Referral Service; UMass = University of Massachusetts. Notes: [1] To be consistent and objective across databases, specific are recorded as included in a database (yes = dot) if research staff could identify at least one program or agency in the database related to that particular service. A yes (dot) designation does not necessarily mean the listings of programs and agencies related to a particular service are comprehensive. [2] This list of mental health was derived from William James College's glossary of mental health, available at and supplemented by a review of additional commonly included in various resources. [3] This list of substance was derived from the American Society of Addiction Medicine's Levels of Care, available at and supplemented by a review of additional commonly included in various resources.
Recommendations from an Environmental Scan of Community Resource Databases February 2018
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