Help New Managers Succeed with Good Leadership Habits

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1 Help New Managers Succeed with Good Leadership Habits Scott Blanchard The Ken Blanchard Companies 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.

2 TIPS FOR THE WEBINAR Connect with us on social media! #TIwebinars US: ext 2 UK: ext 2

3 TRAINING INDUSTRY WEBINARS Search Webinars or On Demand at TrainingIndustry.com Connect with us on social media! #TIwebinars US: ext 2 UK: ext 2

4 TODAY S SPEAKERS Scott Blanchard Principal and Executive Vice President The Ken Blanchard Companies David Witt Program Director The Ken Blanchard Companies

5 60 percent of frontline managers underperform during their first two years, driving performance gaps and employee turnover across the entire frontline. CEB/Learning and Development Roundtable Study 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

6 Those that survive develop habits in their first year that they carry with them throughout their careers. Linda A. Hill, Harvard professor and business author 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

7 The average leader doesn t receive training until they are 10 years into their careers Zenger Folkman Research 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

8 In a study with Training magazine, we polled 450 readers about best practices with managing performance. Respondents reported percent gaps in all of the areas measured.

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11 The habits first time managers need to develop when first stepping into a leadership role

12 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate. The Four Core Conversations

13 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

14 What am I Supposed to be Doing? Scheduled at the beginning of a project or goal and revisited as needed Clear and compelling Written down 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

15 Did I do it right? Timely and incremental Specific about the behavior Encourages reflection 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

16 Am I Doing it Wrong? Immediate and incremental Goal focused rather than person focused, without blame or judgment Honest and kind 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

17 Did it matter and what did we learn? Scheduled at the end of projects or goals Results and accomplishments are celebrated Learning is acknowledged without making the person feel wrong 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

18 Poll: Of these conversations, which two do you feel are the most difficult for new managers? a. Goal-Setting b. Praising c. Redirecting d. Wrapping-Up 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

19 How to successfully make the transition from individual contributor to new manager

20 Recognize that there are changes in expectations and relationships.

21 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate. Which skills do new managers need to learn early?

22 Listen to Learn Listen with the intent of being influenced Be present and focused Be open-minded 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

23 Inquire for Insight What How Ask questions that draw out ideas from the other person Ask open-ended questions Focus on moving forward 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

24 Tell Your Truth Share relevant information Be brave, honest, and respectful Be open to other perspectives 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

25 Express Confidence Build self assurance and enthusiasm Highlight relevant qualities or skills 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

26 Poll: Of these skills, which two do you feel are the most difficult for new managers? a. Listen to Learn b. Inquire for Insight c. Tell Your Truth d. Express Confidence 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

27 I ll be right with you. How to change ingrained habits you want to improve upon

28 Get feedback on your current leadership habits.

29 Identify what you want to change.

30 Find someone to help you.

31 Questions? For more information about The Ken Blanchard Companies Please visit Or call

32 UPCOMING TRAINING INDUSTRY WEBINARS June 27 - Making the Business Case for Virtual Onboarding June 28 - Talent Readiness Trends: Achieving Alignment and Engagement June 29 - Digital Learning Jazz: Creating Flexibility with Adaptive Learning

33 MORE WAYS TO GET INVOLVED Become a CPTM Virtual Session July 24-27, 2017 Boston, MA August 7-9, 2017

34 THANK YOU! On behalf of Training Industry thanks to: Today s Speaker: Scott Blanchard Today s Sponsor: D2L Questions or Comments? Please contact Lea Johnson ljohnson@trainingindustry.com

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