Medium-Term Plan 2013/ /18. (Including East Sussex Fire Authority s Integrated Risk Management Plan 2013/ /16)

Transcription

1 Medium-Term Pla 20/ 2017/18 (Icludig East Sussex Fire Authority s Itegrated Risk Maagemet Pla 20/ /1) April 20

2 Welcome Coucillor Joh Livigs Chairma of the Fire Authority Des Prichard Chief Fire Officer & Chief Executive Welcome to East Sussex Fire Authority s latest Medium-Term Pla Sice becomig a separate orgaisatio i 1997, the Fire Authority has cotiued to ivest i East Sussex Fire & Rescue Service to make sure it has the right resources to make a real differece i savig lives, reducig ijuries, protectig properties ad cotributig wherever it ca to supportig all our local commuities. But there is a lot less to sped i public services these days ad there will be eve less i the future. As a Service, we have foud ways to do more with less, savig over 7m i efficiecies over the past few years. We issued a public cosultatio versio of this Pla i September 20 to seek the views of staff, stakeholders ad members of the public o priorities for the future bearig i mid the eed to make further sigificat savigs, curretly estimated at 4m by 2017/18, due to a cotiued reductio i govermet fudig. We kow that we will have to make some difficult decisios i order to deliver additioal savigs of this scale. This will ot be easy o a budget of 39.1m whe so much has bee achieved already. We are grateful to everyoe for their views o the future of our service ad we have take them ito cosideratio i drawig up this pla which sets out what we propose to do i the future. Despite these Budget pressures, we will cotiue to focus o deliverig our Visio ad aims. I accordace with our statutory duties ad the Govermet s Framework Documet, we will cotiue to provide cost effective prevetio, protectio ad emergecy respose services. We will keep lookig for ways to reduce other costs so that our overall performace stadards are maitaied. 3

3 Our Visio, our Values ad our Aims Our Visio Achievig safer ad more sustaiable commuities We say safer because safety is our primary driver, withi our orgaisatio ad withi our wider commuities. We say sustaiable because we are workig towards safeguardig future geeratios ad their commuities, both i our prevetio ad protectio work ad i how we deliver our services. We say commuities to represet everyoe we serve, icludig those who live i East Sussex ad the City of Brighto & Hove, ad those who visit our local area. Our Aims Aim 1: To deliver quality services withi available resources Prevet loss of life ad ijuries i our commuities. Protect our commuities agaist ecoomic, property or heritage loss. Respod effectively ad safely to icidets with appropriate plaed resources. Deliver cost effective services which focus o commuity risk ad customer eeds at a price the local commuity ca afford ad withi available resources. Our Values Respect ad digity for all by treatig members of our commuity ad each other i a way that values their idividuality ad by challegig discrimiatio ad usuitable behaviour. Trust, itegrity, iitiative ad iovatio by beig ope, hoest ad ecouragig creativity. Servig our whole commuity by providig a good, cost effective service. We are proud of our Service ad ejoy workig i a positive eviromet by cotiually improvig our services ad our orgaisatio. Aim 2: To esure a competet, diverse, safe ad valued workforce. Embed ad embrace equality ad diversity priciples i all that we do. Attract ad retai high calibre ad committed staff, ad help them develop professioal skills ad competece to meet our busiess eeds. Maitai ad improve the stadards of health, safety ad welfare of our staff ad provide a safe ad secure workplace. Learig & Developmet Traiig Coachig Developig Fiace & Procuremet Makig paymets Budget settig & moitorig Purchasig goods & services Commuity Safety Home Safety Visits Other commuity safety activities Estates The igrediets that go ito makig oe Firefighter Property Maagemet Refurbishmet & Rebuilds Eergy Maagemet Behid every sigle firefighter is a vital support team people who keep our day-to-day operatios ruig smoothly. The cotributio made by the staff who work behid the scees may be uoticed, but it is hugely importat ad helps to esure the smooth ad efficiet ruig of our orgaisatio. Daily operatios such as orderig statioery, traiig staff, purchasig vehicles, procurig or testig Equality & Diversity Fosterig good relatios Miimisig disadvatages Makig everybody cout Mobilisig & Commuicatios Takig 999 calls Mobilise fire egies ad other resources Arrage icidet support Iformatio Maagemet IT Maagemet Supportig the busiess Operatioal techical support Commuicatios Team Media Iformatio ad Relatios Publicatios safety equipmet ad uiforms, providig computer systems ad maitaiig vehicles ad buildigs all eable firefighters to do their jobs effectively. This page is just a overview of the collective effort by all of our staff, regardless of where they work, who actively cotribute to keepig our commuities safer i supportig our respose, prevetio ad protectio work to all our commuities. Health & Safety Advisig Eablig Reviewig Huma Resources People maagemet Payroll Recruitmet & Retetio Egieerig Services Vehicle maiteace Asset maagemet Purchase & maitai operatioal equipmet Occupatioal Health Employee health Employee fitess 4 5

4 How we serve Our firefighters put out fires, rescue people from emergecy situatios, deal with major floodig ad chemical hazards ad respod to may other operatioal emergecies. Together with other frotlie staff, they work hard to prevet fires ad accidets occurrig. This work icludes providig iformatio ad advice, udertakig home safety visits, carryig out school safety talks, workig with youg offeders ad with may other orgaisatios icludig Sussex Police, the South East Coast Ambulace Service ad local authorities to improve commuity safety. 24 Commuity Fire Statios Oe Service Traiig Cetre Wadhurst Crowborough Oe Headquarters 3 Vehicle Workshops 418 Operatioal Staff 242 Operatioal Staff (retaied o call) 2 Mobilisig ad Commuicatios Staff 8 Commuity Fire Safety & Support Staff 824 Total Number of Employees (FTEs) 0 Commuity Voluteers Forest Row They also trai, maitai ad test equipmet to esure that they remai i a costat state of readiess for whe they are eeded. 35 Frotlie Fire Egies 3 Aerial Appliaces 21 Specialist Vehicles Figures correct as at 1 April 20. Mayfield Traiig Cetre Uckfield Burwash Heathfield Broad Oak Rye Battle Barcombe The Ridge Hastigs Herstmoceux Bexhill Lewes Hailsham Hove Presto Circus Roedea Pevesey The Service provides its operatioal respose service from: Newhave Wholetime Statios Day-Crewed Statios Retaied Statios Wholetime & Retaied Statios Seaford Six shift fire statios crewed 24-hours a day by wholetime firefighters plus oe retaied appliace at The Ridge Fire Statio. Eastboure Headquarters Six day-crewed statios crewed by wholetime firefighters durig the day time. Day-crewed firefighters are also o call outside of their core work hours. Day-crewed statios have a complemet of retaied duty system firefighters who respod to calls whe alerted by a pagig uit. retaied statios crewed by retaied duty system firefighters who provide 24-hour cover o call ad who are alerted to a icidet via a pagig uit. 7

5 What we do for you O average, our firefighters atteded 10,000 icidets each year, ragig from large fires to rescuig people stuck i lifts. Our educatio work is also a large part of the service we provide to you ad directly reaches about 30,000 people each year, as does our ispectio of busiess premises ad eforcemet work, which resulted i 4,200 differet activities. This work assists busiesses to comply with the law, protect their employees ad helps them to stay i busiess. 10,000 Home Safety Visits delivered aually 20,000 School childre educated to the dagers of fire 1,000 Rescues atteded 720 Deliberate fires atteded 00 Icidets show o map: l Dwellig fires atteded l Deliberate fires atteded l Road traffic collisios atteded l Rescues atteded Dwellig fires atteded Road traffic collisios atteded Fire Safety ispectios delivered 9

6 Our futures Where we wat to be i the future We wat you to be safe at work, at home, whe you travel, ad i your leisure time. We wat to help esure you kow how to keep safe ad what to do whe thigs go wrog. We wat to cotiue our educatio ad home safety visit programmes alog with other safety iitiatives to reduce the umber of emergecy icidets that occur. The umber of calls to accidetal fires i homes to which we eed to respod to be reduced by a further 5% by 2015/1 Sustaiig past improvemets i our performace By cotiuig our programme of Home Safety Visits delivered. By cotiuig our programme to educate School childre of the dagers of fire. By maitaiig our attedace times to icidets. Achievig reductios i dwellig fires. The miimum umber of Home Safety Visits udertake to be: 10, / 20/ /1 201/ /18 20 The umber of accidetal fires i homes that are cofied to the room where the fire started by the effectiveess of our respose services to stay at: 94% 10 Percetage of Home Safety visits to vulerable people to stay at 70% 10 0 Expediture per head of populatio 80% Percetage of life threateig icidets atteded withi miutes with a miimum of 8 firefighters ( ad 50% withi 8 miutes) Stoppig uecessary operatioal call outs so we ca be immediately available for real emergecies by: Cotiuig to reduce false alarm calls. Cotiuig to reduce deliberate fires. Helpig to reduce road traffic collisios. 11

7 The Challeges The whole coutry is facig challegig times, with cocers over the prologed lack of real ecoomic growth, which has had a umber of cosequeces icludig fudig reductios to East Sussex Fire Authority. For East Sussex Fire Authority, our govermet grat of 1.977m is expected to reduce to.592m by 2017/18 a decrease of 20%, although we are waitig further Govermet aoucemets o this. We have already maaged to make efficiecy savigs of over 7m i recet years. But eve with these a sigificat fudig gap still remais which has to be closed. This page shows you the expected moey available to us for the ext five years, what our patter of spedig is ad the size of the gap we have to close. More details o how we are goig to do this are set out later i this Pla bearig i mid the advice from everyoe as part of our earlier cosultatio work. We kow that we will have to do thigs differetly tha we may have i the past. This will mea workig as hard as we ca to make these further savigs without them affectig our overall service stadards to our local commuities. But it is absolutely clear that our Service goig forward will be differet from what it is today. That is our challege for the ext five years. Estimated budget for the ext five years Summary of our mai service stadards Prevetio Service Our primary aim is to reduce risks i the first place. We provide free home safety visits, targeted to those i greatest eed ad also istall free smoke alarms where they are eeded ad aim to do these visits withi 8 weeks of receipt of the request. We work with other public bodies icludig other emergecy services, as well as various volutary ad commercial orgaisatios to make our local commuities much safer. Protectio Service The majority of what we do to protect our local commuities is set out i the Regulatory Reform (Fire Safety) Order 2005, which applies to all o-domestic premises i.e. local busiess ad properties rather tha people s homes. A set of guides explai to the resposible perso what has to be doe to comply with fire safety law, to help carry out a fire risk assessmet ad to idetify the geeral fire precautios, which eed to be i place. Further iformatio is available o our website. We also have a legal duty to eforce effectively ad efficietly all fire safety legislatio for which East Sussex Fire & Rescue Service has resposibility. Our Fire Safety Ispectors will provide advice that is cosistet, appropriate, trasparet, timely ad the ispectio of premises i regard to commerce ad idustry will be prioritised by risk. Respodig to your emergecy call Wheever you call us i a emergecy, your call comes i to our commuicatios cetre, which the mobilises the earest or most appropriate fire appliace, alog with ay other specialist vehicles ad seior officers depedig upo the problem. I respodig to your emergecy call we aim to: Aswer emergecy calls withi 5 secods Mobilise a fire egie withi 0 secods or less Arrive at all life threateig icidets (road traffic collisios, whe a perso is trapped, or fires i domestic properties) with a miimum of 8 firefighters withi miutes (80% of calls) ad withi 8 miutes (50% of calls). Arrive at icidets i our boudary withi 20 miutes at a miimum of 95% of calls Seek to stop a fire spreadig from the room i the house i which it started Provide every householder whose home has bee damaged by fire or flood with a copy of the leaflet - After a Fire or Flood - i order to help them to overcome the experiece. Other stadards you ca expect from us There are also stadards we aim to achieve i the way i which we deal with you o a day-to-day basis: Whe visitig your home or premises keep arraged appoitmets. (However, uavoidable cacellatios may occur if crews are eeded to atted a emergecy icidet.) Be polite ad helpful at all times Be iformative ad efficiet i all our dealigs with you Provide additioal aids ad services, such as sig laguage, traslatio ad iterpretig wherever possible Pay 100% of ivoices for commercial goods ad services withi 30 days of beig received ad try to pay eve earlier for our local busiesses, Publish a Aual Pla showig how we ited to cotiue improvig our service. Provide a full respose to complaits withi a moth.

8 Our Plas The steps we will be takig We are completig the implemetatio of a umber of projects ad outcomes from previous reviews which have bee takig place to help us to improve our future effectiveess ad make further savigs. We are ow plaig a further rage of reviews ad projects to achieve similar goals. We will be prioritisig our resources to sustai key services we provide to all our local commuities coverig respose, prevetio ad protectio. After years of progressive improvemet i the service stadards we offer, we are ow seekig to sustai them despite the overall reductio i fudig. STEP 1 20/ STEP 2 20/ STEP / We cotiue to look at how we ca make a differece to our local commuities ad how we ca use our resources ad facilities for a wider public beefit. But you ca help too. Whe moey is scarce for all of us, we will be lookig at how we ca educate ad ecourage our commuities to help themselves ad keep themselves safer, by buyig ad istallig their ow life-savig smoke alarms, or drivig more carefully, ad beig more safety coscious i the home. Could this be you? STEP 4 201/17 18 STEP /18 Implemetatio achievemet to match service costs to available resources These reviews will be completed as part of our Commuity Risk Maagemet process ad will be subject to further exteral cosultatio. These reviews will be completed as Service reviews withi the relevat departmet. These reviews have already bee cosulted upo. Idicates review cotiues for more tha oe year. A B C Previously Agreed Medium-Term Projects ad Reviews Complete agreed outcomes from previous IRMP reviews 2009/ / Complete implemetatio of the Aerial Rescue Pump provisio for Eastboure Borough Complete review of the beefit of a smaller more specialist vehicle i the City of Brighto & Hove ad implemet fidigs. (Local cosultatio) Complete review o chargig for Automatic Fire Alarm Sigals oce legislatio issues resolved ad implemet as required. (Busiess, commercial ad public sector cosultatio) Cosult o fidigs of Service provisio i Hastigs Borough ad implemet fial outcomes oce agreed. (Local cosultatio) KTA 01 - Sussex Cotrol Cetre Project 20/ Key Task Areas (KTA) KTA 02 - Develop Data Warehouse to meet corporate busiess itelligece eeds KTA 03 - Maagig the Strategic Fudig Gap KTA 04 - IRMP Review o prevetio, protectio ad respose (exteral ad iteral cosultatio) KTA 05 - Future of fiacial services provisio for ESFRS KTA 0 - Cotiued developmet of Optevia fire safety system KTA 07 - Develop Commuity Iterest Compay KTA 08 - Future developmet of corporate Iformatio Maagemet services KTA 09 - Cotiue to explore optios for icreased collaboratio with other public sector parters Next IRMP-Related Reviews 20/ Review the co-existece of the Itegrated Persoal Developmet System agaist the Authority s Itegrated Risk Maagemet Pla (iteral cosultatio oly) 20/15 Review of the Retaied Duty System i light of Review 9 (area specific cosultatio, if required) 20/15 Review of Aerial Provisio across East Sussex cosiderig cross border arragemets (area specific cosultatio, if required) 2015/1 Review of the Day Crewed Duty System i light of the outcomes of Review 9 (area specific cosultatio, if required) 15

9 Summary Pla ad supportig appedices Based upo stakeholder, public ad other cosultees feedback o previous versios of our Medium Term ad Itegrated Risk Maagemet Plas, the Fire Authority determied that a much simpler summary Pla was required to explai key issues to members of the public, stakeholders ad also our staff. This Pla is strategic i ature, but covers key issues ad builds upo various detailed plaig documets. As such, there are two key supportig appedices which provide the more sigificat backgroud referece documets. Medium Term Pla supportig documet Service Plaig appedices The first supportig documet cotais backgroud iformatio which has had a key ifluece o the fial cotet of this Pla with regard to legislative backgroud, projected ivestmet plas, corporate risk issues, commuity iformatio ad views o the way forward. Appedix 1 provides a summary ad all of the outcomes of the public cosultatios o the Medium Term Pla. Both sets of appedices ca be foud o our website: Medium Term Pla supportig documet Service Plaig appedices APPENDIX 1. The Challege 2. Corporate Goverace ad Risk Maagemet 3. Key Task Areas 4. Performace Idicators 5. Developig Commuity Profilig Iformatio. Medium Term Capital Strategy 7. Iformatio Maagemet Strategy 8. Prudetial Guidelies Idicators 9. Corporate structure 10. Our Employees & Estimated staffig requiremets 11. Summary of Corporate Strategies ad Plas. Summaries of previous Itegrated Risk Maagemet Plas. Equality Impact Assessmet. Our key legislative framework 15. Commuity Safety Activities 1. Summary of earlier public cosultatio outcomes Itegrated Risk Maagemet Plaig (IRMP) Much has chaged sice the itroductio of Itegrated Risk Maagemet plaig which has eabled the establishmet of flexible, locally assessed ad determied risk based stadards that are tailored to mitigate the risks i local commuities. IRMP is about improvig public safety, reducig the umber of icidets ad savig lives through a dyamic ad holistic approach to risk assessmet i order to deliver a Fire ad Rescue Service focused o the chagig eeds ad expectatios of our commuities with icreased emphasis o prevetio ad commuity safety. Every Fire Authority has resposibility for preparig a IRMP. The Natioal Framework (July 20) emphasised that the IRMP should be drivig Fire ad Rescue Service activities. Each Fire ad Rescue Authority Itegrated Risk Maagemet Pla must: be easily accessible ad publicly available reflect effective cosultatio throughout its developmet ad at all review stages with the commuity, its workforce ad represetative bodies, ad parters cover at least a three year time spa ad be reviewed ad revised as ofte as is ecessary to esure that Fire ad Rescue Authorities are able to deliver the requiremets set out i this Framework reflect up to date risk aalyses ad the evaluatio of service delivery outcomes This Pla covers the required IRMP three year period 20/ 2015/1 but looks beyod i resourcig terms due to the risks the Service will eed to address by 2017/18 as we set out to meet the Govermet s expectatios i terms of doig more with less ad cotributig to the Big Society ad Localism ageda. Arisig from the outcomes of previous Plas, we are ow buildig upo what has bee decided i the past ad delivered ad focussig o what key chages might have to be made i the future - it is the degree of chage at stake that is cosidered to be the critical issue... As such: The outcomes of previous IRMP reviews have had a key impact upo our visio, aims, service stadards ad performace improvemet targets - the outcomes of which are all covered i the Pla The outcomes of previous IRMP reviews, have helped to re-establish where resources should be located i respose to curret icidet risks ad these are also icluded i summary form i the documet The emphasis o prevet rather tha cure is made The overall risks ahead i resourcig cuts are very clearly highlighted ad the way forward i terms of how we pla to tackle the resourcig gap i terms of the ature of the future IRMP reviews, their iterdepedecies ad timescales for doig them is also explicit. This Pla seeks to demostrate very clearly what is t expected to chage; where we will be cotiuig with our Strategic Aims icludig where we deem we would wish to cotiue the Authority s ivestmet i reducig risk i the commuity; sustaiig performace targets ad most importatly seekig ot to reduce respose stadards. The detailed supportig documets cotaied withi the Itegrated Risk Maagemet Pla is withi the appedices. Medium Term Pla supportig documet IRMP appedices APPENDIX 1. Itroductio to Itegrated Risk Maagemet Plaig 2. How we approach Itegrated Risk Maagemet Plaig 3. Breakdow of Lifestyles by Statio Admiistratio Area 4. Cosultatio 5. Parterships. Summary ad Coclusio 1 17

10 Cosultatio Outcomes Alterative formats ad traslatio Our draft Medium Term Pla was issued for cosultatio over a week period from September to December 20 ad the detailed outcomes are cotied i our supportig documets. I overall terms, the public ackowledge that we are facig budget reductios but they do ot wat us to abado our commitmet to prevetio work ad public educatio. They wat us to keep these importat activities ad still focus o the vulerable ad higher risk people i our commuity. However, they are kee to see us selectively target differet groups for more appropriate kids of educatio ad protectio iitiatives. For istace, they did ot thik that we should deliver free smoke detectors ad free home fire safety checks for all households, rather they should be delivered based o risk. Their mai priorities are for us to cosider more ecoomical duty systems ad to raise our part of the coucil tax; they do ot wat to see fire egies reduced ad respose times legtheed; but they do wat to protect prevetive work i the commuity, albeit i a more targeted ad ecoomical maer. They are kee that the emphasis should ot fall wholly o oe iitiative to the detrimet of all the others. The implicatio is that we should pursue a balaced approach to deliver our services i future. There was also cosiderable support for icreasig the ESFRS coucil tax precept by 2% - maily because people thought the curret aual paymet for Bad D households is low ad because they uderstood that the moey would go exclusively to the Service. Albaia Arabic Begali Catoese Farsi Russia Gujarati Kurdish Portuguese Polish Have your say Get ivolved! If you would like to take part i future cosultatios please see the cosultatio page o our website: ( The followig formats are available o request: Large prit (reformatted ad icreased to 18 poit sas serif fot) CD ROM i plai text format to eable computer reader systems to access ad traslate the iformatio. Audio tape, audio CD ad braille. Pictorial format suitable for people with learig difficulties ( easy read ). For traslatios of this documet, please cotact the Publicity ad Media Officer. Tel: Fax: Miicom:

11 We liste to our commuities ad wat you to help us improve the services we provide. If you wat to get ivolved, or would like more iformatio about our services, please get i touch ad have your say. Phoe: equiries@esfrs.org Write to: Liz Foster Head of Performace Maagemet East Sussex Fire & Rescue Service Service Headquarters 20 Upperto Road Eastboure East Sussex, BN21 1EU East Sussex Fire Authority is resposible for this Medium Term Pla ad for the iformatio ad assessmets set out withi it, as well as the assumptios ad estimates o which they are based. The Authority is also resposible for settig i place appropriate performace maagemet ad data quality cotrol systems for which the iformatio ad assessmets i the pla have bee derived. The Authority is satisfied that the iformatio icluded i the pla is, i all material aspects, accurate ad complete ad that the Pla is realistic ad achievable ad takes ito cosideratio the outcomes of our public cosultatios. EXCELLENT