National Association of Plant Protection & Quarantine Managers

Transcription

1 Monday, October 3, 2011 National Association of 7:45-8:00 Network with Colleagues and Speakers (light refreshments) 8:00-8:15 Welcome to 2011 NAPPQM Convention Gary Adams, President 8:15-8:30 Welcome to Charleston, SC Mary Douglass, SPPO, Charleston, SC 8:30-12:00 Dr. Larry Iverson: How to Build Great Communication Habits Strategies that Reduce Conflict, Improve Understanding & Build Effective Relationships Purpose: Professional Development Training Goals: Assist NAPPQM members to improve their communication skills. They will understand how to use nonverbal communications to better read the signals they get from others, lessen miscommunications and enhance their working relationships. Through this process they will also be better able to manage difficult people they encounter. 12:00 13:00 Lunch (on your own; Door 1:00) 13:00 15:00 Carol Roller, Executive Consultant, HRD/Executive Support and Leadership Services: Crucial Conversations Purpose: Professional development specifically related to building skill in having necessary conversations with staff, colleagues and stakeholders Goals: -To introduce the participants an approach to conducting important, possibly difficult, conversations using the Crucial Conversations methodology -To increase awareness of focusing on common goals and respect as ways of fostering partnership -To provide participants with a context for these approaches in their work environments -To provide opportunity to practice working with these skills 15:00-15:15 Break (Door Prize at 15:15) 15:15-15:30 Group Activity 36th Annual Convention Agenda Communication Charleston, SC October 3 &4, 2011

2 Monday, October 3, 2011 Continued: 15:30-17:00 LPA Suzanne Bond, Director of Public Affairs for the APHIS Message Mapping Purpose: Professional development Developing a message to stakeholders. Goal: strategically plan what you want to say in your communications and ensure consistency. How do they see us today? How do we want them to see us? How will we convince them? 17:00 Wrap-up and Announcements Gary Adams & Melonie Torillo 18:45 p.m. Social Event President elect reception.

3 Tuesday, October 4, :30-09:00 Executive Committee: Working Breakfast + 08:00-08:30 Attendees: Network with Colleagues and Speakers (light refreshments) 08:30-09:00 Group Activity: PDC- Pandy Tomko 09:00-09:05 Announcements Gary Adams, Outgoing President 09:05-11:30 NAPPQM Business Meeting Members Only Old Business: Gary Adams, President Minutes from 2009 Convention Melonie Torillo, Secretary Accomplishments Gary Adams, President Treasurer Report Jonathan Jones, Treasurer Election Committee Joe Bravata, Chair Web Committee Gwen Servies, Chair Convention Committee Melonie Torillo, Secretary Thanks to Outgoing EC Gary Adams, President Transition to Incoming EC Gary Adams, Outgoing President 11:30-12:30 Lunch on your own. 12:30-13:45 Business Meeting, cont d. New Business: Joe Bravata, Incoming President Joe Bravata s address: (10-15 minutes) 3 Challenges to NAPPQM Members 1 Action Item to NAPPQM Membership NAPPQM Historian New Committee Members Pandy Tamko: Information on the PPQ Mentoring Program Mike Lidsky: Speaking on the Green Book Other New Business 13:45-14:00 Break (light refreshments; Door 1400) 14:00-14:15 Group Activity

4 Tuesday, October 4, 2011 Cont. 14:15-15:15 Updates from the PPQ Leaders Dr. Greg Parham, APHIS Administrator Paul Eggert, Ass. Deputy Administrator Phil Garcia, WR Regional Director Carlos Martinez, ER Assistant RD Barney Caton, CPHST Purpose: Sharing Information Goal: To communicate with NAPPQM members through the sharing of information about PPQ activities, the status of the Leadership Team, and the future outlook for PPQ. Challenge members to consider how connectivity within PPQ and externally can empower better decision-making. 15:15-15:30 Break (Door 15:30) 15:30-15:45 Group Activity. 15:45-16:45 Panel Discussion with APHIS, PPQ Leaders. Purpose: Sharing Information Goal: All NAPPQM members to communicate with leadership and share information on activities, issues and challenges, 16:45-17:00 Announcements Evaluation Forms; Evening Event TBD 17:00 Convention Adjourn

5 Speaker Biographies: Dr. Larry Iverson is a Psychologist, Trainer, Author & Leadership Coach. He has trained or coached over 1,000,000 people local to national government, corporations, IMT s, online business and athletes Larry created and trains the ICS program L-480 Strategic IMT Leadership program for state and local agencies on up to Homeland Security He has provided Inner Game Training for 147 Olympic Athletes He created a 6 part video training for McDonald's Hamburger University used by over 100,000 managers and employees Larry hosted the highly rated PBS special The Strategies for Success In the last 24 months Dr. Iverson wrote and published 3 Books, 4 DVD programs, 28 CD trainings and 15 ebooks. AND, he s here today sharing strategies that will help us Build Great Communications. Carol Roller is an executive coach, trainer and facilitator with 20 years experience working with public and private organizations in the Washington metropolitan area. Some of her former clients are within: HHS, DoE, DoD, TSA, NGA, Verizon and Arlington County government. She uses coaching as a tool to help people make change that is sustainable through conversations and practice. She received her M.A. from Marymount University in Human Performance Systems. She has a Professional Certified Coach (PCC) credential through the International Coach Federation. She s also a certified Instructional Systems Designer. She joined APHIS in November, 2011, as an executive consultant with Executive Support and Leadership Services in Riverdale. As a part of the ESLS team, she works with leaders at all levels to improve performance and develop talent. Suzanne Bond currently serves as an assistant director of public affairs for the United States Department of Agriculture s Animal and Plant Health Inspection Service. She joined the agency in 2005 as the public affairs specialist charged with implementing and guiding community outreach, public education and media relations associated with the effort to eradicate the Asian longhorned beetle from the United States. Before joining USDA APHIS, Ms. Bond managed communications programs involving highway and public transportation issues and provided community relations work on environmental issues at the State level. She has also worked as a newspaper reporter, television news assistant producer, and did research for an Ohio Congressman in Washington.