WELCOME PARTNER AGENCIES!

Transcription

1 WELCOME PARTNER AGENCIES!

2 IMPORTANT NOTE The following slides are from River Bend Foodbank s 2017 Agency Conference and were requested by many of the participants. However, please note that these were only outlines of the speakers presentations. They are provided as a reference for those in attendance, but if you did not attend the conference, the slides are incomplete out of context, because you are missing the discussion that went along with them. Please contact Bob Evans at bevans@riverbendfoodbank.org if you have any questions. Thank you.

3 Status Report on Ending Hunger Mike Miller Executive Director

4 STATUS REPORT Year in review The scope of hunger Strategic Plan Current status Future plans A plan for today

5 NEW COMPUTER SYSTEMS Online Ordering Warehouse Management System Financial Accounting Donor Management Volunteer Scheduling

6 NEW TRUCKS Added 2 new 26-foot box trucks Larger to accommodate bigger deliveries Refrigerated for frozen & perishable food Heavy-duty lift gate for easier deliveries

7 GROWING STAFF Agencies Agencies, Programs, Volunteers Finance Finance & Office Management Operations Operations & Warehouse More drivers Additional warehouse order puller

8 MORE FOOD 50% more food than in 2014 More donated food More variety More produce More dependable supply of purchased food

9 LOWER FEES More donated food Less purchased food Continue lowering shared maintenance fees Produce is now free Bread is now free Beverage is now 2 cents/lb. Average fee is now running 3.4 cents/lb.

10 WHY WE ARE HERE 1,018,218 people in eastern IA & western IL 125,220 are food insecure 46,070 are children Missing 22,106,600 meals per year We throw away 40% of the food we produce

11 2015 STRATEGIC PLAN Mission To lead the community-wide effort to end hunger in eastern Iowa and western Illinois Vision A hunger-free Iowa and Illinois Overarching Goal Triple the number of meals provided in the next 10 years

12

13 11,112,224 MEALS DISTRIBUTED! A new distribution record 50% increase since 2014 Halfway to our goal of ending hunger Thank you!

14 WHERE WE ARE HEADED MEALS MEALS % GAP COUNTY NAME NEEDED DISTRIBUTED FILLED BUREAU 665, ,658 72% CARROLL 298, ,478 47% CLINTON 1,158, ,313 56% DUBUQUE 2,074,400 1,021,979 49% HANCOCK 379, ,064 35% HENDERSON 135,900 58,409 43% HENRY 948, ,461 62% JACKSON 437, ,379 30% JO DAVIESS 404, ,892 34% KNOX 1,332, ,693 37% LA SALLE 2,342, ,298 32% LEE 700, ,986 53% MARSHALL 226,000 56,956 25% MC DONOUGH 918, ,829 24% MERCER 317, ,090 42% MUSCATINE 790, ,521 26% PUTNAM 111,200 47,157 42% ROCK ISLAND 3,232,500 2,750,897 85% SCOTT 4,099,300 1,416,316 35% STARK 113,000 29,215 26% WARREN 354, ,018 44% WHITESIDE 1,064,500 1,068, %

15 ENDING HUNGER IN EVERY COMMUNITY

16 GOALS FOR TODAY Encouraged Informed Energized Challenged But first Appreciated

17 2017 Partner Agency Award of Excellence Church of the Open Door Sherrard Food Pantry Helping Hands of Roseville

18 Conference Overview Mike Miller

19 HISTORY 2015 What do you need from us? 2016 Here s what we did 2017 What we need from you ReThink Hunger

20 2017 AGENCY CONFERENCE COMPLIANCE & CAPABILITY ReThink Hunger

21 CONFERENCE OBJECTIVES Agency Partners will: Comprehend the scope of the hunger issue Know the current status of our collective efforts Be equipped to comply with charitable food distribution regulations Understand the concept of ReThink Hunger Complete an agency assessment Begin to develop a vision for their agency Be motivated to end hunger in their community Know how much they are appreciated

22 AGENDA Update & Recognitions Morning - Compliance Lunch Afternoon Capability Keynote Speaker

23 COMPLIANCE Food distribution in the United States is a regulated activity FDA USDA State Departments of Human Services County Departments of Health Charitable food distribution is even more regulated IRS

24 STRATEGIC PLAN Compliance Elevated Standards Expanded Mission Growth

25 ORGANIZATIONAL STRATEGIES Compliance River Bend Foodbank will pursue and achieve full compliance with all standards that are applied to us, including Feeding America, AIB, the Better Business Bureau, and financial accounting best practices. Elevated Standards In addition to the standards that are required of us, River Bend Foodbank will develop and implement actions that continually raise its standards of safety, food safety, cleanliness, customer service, and operational excellence.

26 WE NEED YOU TO UNDERSTAND Charitable food distribution is highly regulated It is not optional We re being held accountable & are proactive It enhances food safety It keeps us legal It protects what we re doing together Increases food donations & financial support It s not that hard We re here to help

27 TEFAP & Non-TEFAP Training 10:00 am 11:30 am Illinois TEFAP Agencies Illinois Room Iowa TEFAP Agencies Iowa Room Non-TEFAP Agencies Bettendorf Room

28 Non-TEFAP Agency Compliance Mike Miller

29 AGENDA Why do non-tefap agencies have rules? Regulations for charitable food distribution What Why How Questions for me Questions for each other Open discussion

30 FOOD DISTRIBUTION REGULATIONS Food distribution in the United States is a regulated activity FDA USDA State Departments of Human Services County Departments of Health Charitable food distribution is even more regulated IRS

31 FOOD DISTRIBUTION REGULATIONS 1. Qualifications 2. Relationship 3. Storage 4. Distribution 5. Reporting 6. Payments

32 QUALIFICATIONS Must be a 501(c)(3) charitable organization Designated by the IRS (in good standing) Why? tax deduction for food donors Must serve the ill, needy, or infants Why? enhanced tax deduction Must have certified food safety training Why? Health Department & Feeding America

33 Food Safety Training/ Certification ServSafe Food Handlers Coupon Code FEEDAMER10

34 RELATIONSHIP Signed Partner Agency Agreement Why? Document that you have agreed to the rules Site Review & Monitoring Why? Document that you are following the rules

35 STORAGE Store food safety Why? FDA UDSA Health Department So the food is safe to eat Same standards as for you and me

36 Yes No Importance of Food Safety Storage & Handling Do store product 6 off the floor for all items: dry, refrigerated, & frozen Do store product 4 from walls Do store food 2 from Ceiling Do NOT store food on the floor

37 Importance of Food Safety Storage & Handling Product First In, First Out (FIFO) Keep toxic items away from food products Keeping non-food separate from food items

38 Dry Storage 35 F to 75 F Importance of Food Safety Storage & Handling Refrigerated Storage 36 F to 40 F Frozen Storage 0 F or below Maintain Temperature Logs Weekly

39 Importance of Food Safety Storage & Handling Keep floors, pallets and shelving clean Keep doors, windows and roofs well sealed Maintain good pest control Keep refrigerators and freezers clean and defrosted

40 DISTRIBUTION Food distributed without discrimination Protected classes Same food for all Volunteers No charge to guests Tax deduction Shared maintenance fees No strings attached

41 CIVIL RIGHTS Maintaining respect (client s dignity) Privacy issues (violations) 1) Social security numbers 2) Birth certificates 3) References 4) Employment Basic Sign-in-sheet

42 REPORTING Must report service statistics to place orders Number of visits Number of unique households served Number of people in each household Amount of food needs to match number of people served Helps us get you more food and funds

43 PAYMENTS No cash No personal checks Must be a check from the organization whose 501(c)(3) is on file Umbrella organizations Link letter Operational and financial oversight

44 SUMMARY 1. Qualifications 2. Relationship 3. Storage 4. Distribution 5. Reporting 6. Payments

45 ReThink Hunger Initiative Mike Miller & Bob Evans

46 AGENDA Update & Recognitions Morning - Compliance Lunch Afternoon Capability Keynote Speaker

47 2015 STRATEGIC PLAN Mission To lead the community-wide effort to end hunger in eastern Iowa and western Illinois Vision A hunger-free Iowa and Illinois Overarching Goal Triple the number of meals provided in the next 10 years

48

49 WHERE WE ARE HEADED MEALS MEALS % GAP COUNTY NAME NEEDED DISTRIBUTED FILLED BUREAU 665, ,658 72% CARROLL 298, ,478 47% CLINTON 1,158, ,313 56% DUBUQUE 2,074,400 1,021,979 49% HANCOCK 379, ,064 35% HENDERSON 135,900 58,409 43% HENRY 948, ,461 62% JACKSON 437, ,379 30% JO DAVIESS 404, ,892 34% KNOX 1,332, ,693 37% LA SALLE 2,342, ,298 32% LEE 700, ,986 53% MARSHALL 226,000 56,956 25% MC DONOUGH 918, ,829 24% MERCER 317, ,090 42% MUSCATINE 790, ,521 26% PUTNAM 111,200 47,157 42% ROCK ISLAND 3,232,500 2,750,897 85% SCOTT 4,099,300 1,416,316 35% STARK 113,000 29,215 26% WARREN 354, ,018 44% WHITESIDE 1,064,500 1,068, %

50 EMERGENCY FOOD PANTRIES Limited geographic area Allow a guest to visit 1X per month Give them 3 days of meals May even make sure they don t double dip 2 things to say to this group

51 LETS DO THE MATH Not trying to become a convenience store Or make people dependent on pantries 125,220 people who are food insecure Missing 22,106,600 meals per year That s 176 meals per person per year 14.7 meals per month, not 90 1 week of meals 2X per month would end hunger

52 A FEW THINGS TO REMEMBER On average Not everyone will be able to do this There is enough food Ending hunger is a completely realistic goal We ll have to do things differently

53 ENDING HUNGER IN IOWA & ILLINOIS It is the only goal we could embrace We re here to help ReThink Hunger More details throughout the rest of today

54 What is ReThink Hunger Plan to build a strategic and efficient system Incentivizing our partner agencies to grow Aligning a shared mission to end hunger in eastern Iowa and western Illinois Achieving goals through the strength of our network

55 Why Do We Need to ReThink Hunger? In million meals were provided but this totaled half of the 22 million meal gap needed to eliminate hunger Significant shift in food donations creating a trend towards perishable products Cuts in USDA TEFAP commodities and SNAP benefits in recent years A network of partner agencies where 29% of our partners distributed 80% of the food Move to a new facility and expanded operations

56 Goals of ReThink Hunger Increase availability and access to food for those in need Improve the capacity of the network to handle and distribute large quantities of nutritious and perishable food Engage in SNAP outreach to ensure that guests are receiving supplemental benefits Collaboration with the community to address the root causes of hunger

57 Partner Agencies by County

58 Meal Gap by County

59 Breakout of Percentage of Meal Gap Provided

60 IMPORTANT NOTE At the conference, we only began a conversation about what it would mean to ReThink Hunger in order to achieve the goal of literally ending hunger in eastern Iowa and western Illinois. This was only the beginning. The guidelines on the next page are not anything that is being implemented at this time, but the beginning of a conversation that will incorporate your feedback from the conference and beyond as to how we can best work together to achieve this goal. Please note that this is only a first draft, nothing is being implemented at this time, and this was only presented to begin the conversation. We d love to hear your thoughts.

61 RIVER BEND FOODBANK ReTHINK HUNGER Emergency Food Pantry or Miscellaneous Sustaining Food Program Visionary Partner Hours of Operation Once a month 2-4 times per month Multiple times per week at different times of day Service Area Limited geographic area Broad geographic area No restrictions Frequency of Service < 1X per month 1X per month More than 1X per month Food per Person <= 3 days of food per month Something in between 15+ meals per month per person in the household Distribution Method Non-choice distribution Partial choice distribution Full choice distribution Storage Limited space, little to no refrigeration or freezer space Sufficient dry storage, some frozen and refrigerated Sufficient dry, frozen & refrigerated to meet the need Staffing 1 person trained A few people trained Plenty of people trained in food safety to run the pantry Funding Single funding source A few funding sources Many funding sources Outreach Pantry is not advertised Pantry advertised in 1 place Multiple sources of outreach Meals Distributed < 10,000 meals per year and < 10% of the county Meal Gap 10, ,000 meals per year or 10-20% of the county Meal Gap > 100,000 meals per year or > 20% of the county Meal Gap SNAP Does not promote the SNAP Hotline Posts the SNAP Hotline Asks each guest about the SNAP Hotline Disaster Response Closes the pantry Maintains normal hours Adds hours for disaster relief

62 Breakout Sessions 1:00 pm 2:00 pm Emergency and Miscellaneous Pantries Iowa Room Sustaining Pantries Illinois Room Visionary Pantries Bettendorf Room

63 Visionary Partner Breakout Session Mike Miller

64 AGENDA Thank you! Discuss the details of ReThink Hunger vision Get your feedback Identify what you need to help Open discussion

65 HOURS OF OPERATION Visionary Partner Multiple times per week at different times of day Sustaining Food Program 2-4 times per month Emergency Food Pantry or Miscellaneous Once a month

66 SERVICE AREA Visionary Partner No restrictions Sustaining Food Program Broad geographic area Emergency Food Pantry or Miscellaneous Limited geographic area

67 FREQUENCY OF SERVICE Visionary Partner More than 1X per month Sustaining Food Program 1X per month Emergency Food Pantry or Miscellaneous < 1X per month

68 FOOD PER PERSON Visionary Partner 15+ meals per month per person in the household Sustaining Food Program Something in between Emergency Food Pantry or Miscellaneous <= 3 days of food per month

69 DISTRIBUTION METHOD Visionary Partner Full choice distribution Sustaining Food Program Partial choice distribution Emergency Food Pantry or Miscellaneous Non-choice distribution

70 STORAGE Visionary Partner Sustaining Food Program Emergency Food Pantry or Miscellaneous Sufficient dry, frozen & refrigerated to meet the need Sufficient dry storage, some frozen and refrigerated Limited space, little to no refrigeration or freezer space

71 STAFFING Visionary Partner Plenty of people trained in food safety to run the pantry Sustaining Food Program A few people trained Emergency Food Pantry or Miscellaneous 1 person trained

72 FUNDING Visionary Partner Many funding sources Sustaining Food Program A few funding sources Emergency Food Pantry or Miscellaneous Single funding source

73 OUTREACH Visionary Partner Multiple sources of outreach Sustaining Food Program Pantry advertised in 1 place Emergency Food Pantry or Miscellaneous Pantry is not advertised

74 MEALS DISTRIBUTED Visionary Partner > 100,000 meals per year or > 20% of the county Meal Gap Sustaining Food Program 10, ,000 meals per year or 10-20% of the county Meal Gap Emergency Food Pantry or Miscellaneous < 10,000 meals per year and < 10% of the county Meal Gap

75 SNAP/FOOD STAMP OUTREACH Visionary Partner Asks each guest about the SNAP Hotline Sustaining Food Program Posts the SNAP Hotline Emergency Food Pantry or Miscellaneous Does not promote the SNAP Hotline

76 SNAP HOTLINE

77 DISASTER RESPONSE Visionary Partner Adds hours for disaster relief Sustaining Food Program Maintains normal hours Emergency Food Pantry or Miscellaneous Closes the pantry

78 RIVER BEND FOODBANK RETHINK HUNGER Emergency Food Pantry or Miscellaneous Sustaining Food Program Visionary Partner Hours of Operation Once a month 2-4 times per month Multiple times per week at different times of day Service Area Limited geographic area Broad geographic area No restrictions Frequency of Service < 1X per month 1X per month More than 1X per month Food per Person <= 3 days of food per month Something in between 15+ meals per month per person in the household Distribution Method Non-choice distribution Partial choice distribution Full choice distribution Storage Limited space, little to no refrigeration or freezer space Sufficient dry storage, some frozen and refrigerated Sufficient dry, frozen & refrigerated to meet the need Staffing 1 person trained A few people trained Plenty of people trained in food safety to run the pantry Funding Single funding source A few funding sources Many funding sources Outreach Pantry is not advertised Pantry advertised in 1 place Multiple sources of outreach Meals Distributed < 10,000 meals per year and < 10% of the county Meal Gap 10, ,000 meals per year or 10-20% of the county Meal Gap > 100,000 meals per year or > 20% of the county Meal Gap SNAP Does not promote the SNAP Hotline Posts the SNAP Hotline Asks each guest about the SNAP Hotline Disaster Response Closes the pantry Maintains normal hours Adds hours for disaster relief

79 Keynote Address ReThinking Hunger: A Success Story Heath Ribordy, Director of Agency Services, Central Texas Food Bank

80 THANK YOU FOR ATTENDING!