IHI Open School. The presenters have nothing to disclose. IHI Open School. Change Agent Network (I-CAN) Momentum Call.

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1 IHI Open School The presenters have nothing to disclose IHI Open School Change Agent Network (I-CAN) Momentum Call January 28, 2016

2 Welcome to WebEx Training Center If you are viewing this slideshow, you have connected successfully! If you are properly connected to WebEx, you should see your name listed on the right hand side with a phone or headset icon If you have NOT connected properly, you will be listed as a Call in User_(#) Correct Incorrect We will start at the top of the hour.

3 WebEx call-in instructions If you do not see your name listed correctly please follow these steps: 1. Hang up your phone. At the top of your screen, click Audio, then Audio Conference 2. A pop up box will appear. Use the drop down menu to select I will call in

4 WebEx call-in instructions A pop up box like the one below will appear with the call in information Dial You will be asked for the Session ID# and a Unique Attendee ID# You are now connected properly

5 WebEx Quick Reference Welcome to today s session! Please use chat to All Participants for questions Raise your hand For technology issues only, please chat to Host WebEx Technical Support: Dial-in Info: Communicate / Join Teleconference (in menu) Please mute your line to minimize feedback on the call Select Chat recipient Enter Text

6 Type into the chat box: Introduce yourself: Role (student, resident, faculty, or professional) Discipline or profession University/organization name Question: What excites you most about being part of the IHI Open School Change Agent Network? Example: Becka DeSmidt, Professional, Community Manager on the IHI Open School team I m energized by I-CAN because I get to develop relationships with learners across the world who are doing inspiring work to improve health and health care

7 IHI Open School Change Agent Network (I-CAN) Becka DeSmidt IHI Open School Community Manager

8 8 Objectives Share updates on I-CAN s accomplishments Hear what your peers have been working on since they graduated from Leadership and Organizing to Improve Population Health Weigh in on topics for an IHI Open School campaign to improve health & health care Highlight opportunities to continue your learning and skill development and connect with your peers in person

9 9 Agenda Introduction & Program Updates 2:00-2:10 I-CAN Project Updates 2:10-2:20 Discussion of Campaign Topics 2:20-2:45 Opportunities to Stay Involved 2:45-2:55 Questions! 2:55-3:00

10 IHI Open School Mission Advance health care improvement and patient safety competencies in the next generation of health professionals worldwide.

11 The IHI Open School Change Agent Network (I-CAN) provides project-based leadership and community organizing training to students, residents, faculty, and health professionals to improve health and health care in their local settings 11

12 I-CAN Leadership Training 8-week semi-synchronous online course Each week includes: minutes of video lectures 60-minute coaching call 1-3 hours application Participants learn and apply leadership practices in fieldbased projects to improve health Improvement Science Organizing & Leadership Training Change Subject Matter Knowledge

13 I-CAN s Reach to Date >35,000 people engaged in action to advance population health >2,200 students took part in I-CAN across 41 countries >400 learners have participated in the course to lead health improvement projects Students who complete the I-CAN course report having: A better understanding of health Stronger Chapters Healthier campuses New campus relationships with community organizations

14 Area of interest of Cycle 4 applicants 14 Area of interest among applicants in Cycle 4 10% 2% 14% 37% 18% 19% Clinical Quality Improvement Access to Care Clinical Care Social Determinants of Health Health Behaviors Open School Chapter Development

15 15 Project Topics in Cycle 4 Categories of projects include addressing social determinants of health, improving access to care or quality of clinical care, promoting healthy behaviors Examples: Teaching health literacy & empowerment Instilling healthy habits, increasing joy in work Launching a community health fair Creating community-based coalition to raise awareness about the opioid crisis Improving maternal & infant health Developing of a culture of improvement Creation of a Health Equity Zone

16 16 Faculty partnerships Tulane University, New Orleans, Louisiana 45 students across medicine and public health Quality improvement projects at local partner organizations University of British Columbia, Vancouver, Canada 12 nursing students Capstone project of providing foot care to homeless Boise State University, Boise, Idaho 19 undergraduate nursing students Community needs assessment in Garden City, ID

17 Discussion: Faculty partnerships 17 Please type into the chat: For current and future faculty: Have you found value in engaging your students in I-CAN? Are you considering engaging students in I-CAN in the future? For learners who have taken I-CAN: Identify one faculty member who you could talk to about your experience with I-CAN and assess their interest in learning more about the program

18 I-CAN Project Updates

19 I-CAN Cycle 4 Project Spotlight Project Aim: We are organizing the leaders of the healthcare for the homeless in Rhode Island to reduce the power inequities inherent in the relationship between providers and patients experiencing homelessness by creating, distributing, and utilizing a narrative health history form by Summer Action Taken: Created and launched Narrative Health Form to be utilized by homeless individuals and practitioners during healthcare their encounters Caitlin Farrell Medical Student, University of New England College of Osteopathic Medicine Outcomes: Healthcare form is being created and will be piloted utilizing a homeless healthcare navigator system, as well as within two homeless healthcare clinics

20 Snowflake diagram: distributed leadership model

21 Lessons learned Challenges Power in numbers Politics Planning Organizing and Overcoming Trust your gut

22 Michael Olugbenga

23 Background Nigeria is one of the highest contributor to the global burden of maternal and infant mortality. MMR= 814 per 100,000 live births (WHO, 2015) Under five MR =2,300 on daily basis This is the major reason for my choice of this particular pressing and challenging topic. Healthcare in Nigeria is bedeviled with so many challenges with the low income earners as the people with most affected. Rural areas where farmers dwell are also the most affected.

24 Challenges Addressed Strong cultural factors High rate of illiteracy Socio-economic factors Poor health seeking behaviour Physical barriers to access of healthcare services Poor government policies

25 Project Approach Community Advocacy Sensitization Mass mobilization Town Hall and Village Square meetings Community Opinion leaders Text messages (reached about 350 women both pregnant and nursing mothers) House to house visits Medical Outreaches

26 Community meetings

27 Medical Outreach

28 Any volunteers? Share in the chat or raise your hand to speak about updates in your health improvement work 28

29 Campaign Topics for I-CAN

30 IHI Open School Campaign - Past 30 I-CAN exceeded its original campaign goal: Aim Actual

31 IHI Open School Campaign - Future 31 We d like to develop a single, unifying campaign for the IHI Open School to activate our community around a topic critical to health and health care We want your input: Where should we go next?

32 32 Design principles Build on existing assets of Open School & I-CAN Resonates with our community Leverages quality improvement, leadership, and community organizing skills to improve health and health care Led by students Interprofessional Single campaign with focused action Contagious, exciting aim High potential for impact others?

33 33 We want to hear from you: What is an urgent challenge and unifying opportunity that our community could act on to improve health? What are you and other students passionate about? What single action could you and other students take to collectively generate impact?

34 34 Topics we re exploring Addressing the opioid epidemic Opioid misuse and abuse have reached epidemic levels Local, state, federal governments taking action 100 Million Healthier Lives initiative & partnership with Surgeon General High potential for students across disciplines to have impact Actions could include: advocacy, awareness-raising, education, training, community and family engagement, etc.

35 Topics we re exploring 35 Addressing the opioid epidemic Advancing health equity Disparities across race/ethnicity, socioeconomic status, and gender exist in infant mortality rates, cardiovascular disease, deaths from certain cancers, and many other conditions We must address health inequity if we seek to improve health outcomes and if we are invested in a world where all can participate, prosper, and reach their full potential (Policy Link, Equity Manifesto)

36 36 Topics we re exploring Addressing the opioid epidemic Advancing health equity Moving health care upstream An upstreamist is a health professional capable of seeing the social and environmental factors that drive health in individuals and communities Moving care upstream goes to the source of the larger population problem Examples of upstreamist projects could include addressing housing insecurity, lack of access to healthy foods, transportation needs, etc

37 Topics we re exploring 37 Addressing the opioid epidemic Advancing health equity Moving health care upstream others?

38 Comments? 38 Share your questions and comments related to the topics we re considering for an IHI Open School Change Agent Network campaign

39 Stay in touch! 39 If you d like to learn the latest on IHI Open School campaign ideas, please get in touch!

40 Opportunities to stay involved with the IHI Open School Change Agent Network

41 Introduction to the Student Hub of 100MHL 41 Mission: 100 million people living healthier lives by 2020 Vision: to fundamentally transform the way the world thinks and acts to improve health, well-being and equity to get to breakthrough results

42 IHI Open School Summer Student Leadership Academy Join interprofessional IHI Open School student leaders and innovators Two day academy at the IHI office in Boston, MA to learn and practice quality improvement & leadership and organizing skills Thursday, August 25 Friday, August 26, 2016

43 IHI Open School Summer Student Leadership Academy Registration, accommodation, and breakfast and lunch are covered Applications open next month if interested Thursday, August 25 Friday, August 26, 2016

44 Lead Change in the I-CAN Course! Leadership and Organizing to Improve Population Health Begins September 2016 Semi-synchronous eightweek course Free for students, residents, and faculty Lead community organizing projects to improve population health Website: Questions?

45 45 IHI National Forum Join your fellow Change Agents at the IHI National Forum! Sunday, Dec 4 - Wednesday, Dec 7, 2015: 9th Annual IHI Open School Chapter Congress Storyboard Reception Networking with Regional Leaders I-CAN alumni events Learn more here at

46 46

47 Thank you!

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