Bay County has a type 4, E9-1-1 system with two Primary and 4 Secondary PSAPs as follows: PANAMA CITY POLICE DEPARTMENT PRIMARY PSAP

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1 9.3 BAY COUNTY SYSTEM SUMMARY Bay County has a type 4, E9-1-1 system with two Primary and 4 Secondary PSAPs as follows: PANAMA CITY POLICE DEPARTMENT PRIMARY PSAP Panama City has an E9-1-1 Primary PSAP located at the Panama City Police Department. All law enforcement calls are handled by direct dispatch. Calls for medical services are transferred or relayed to Bay County Emergency Medical Services. Calls for Fire Services are transferred to Bay County Fire Services BAY COUNTY EOC / SHERIFF S DEPARTMENT PRIMARY PSAP Co-located with FIRE and EMS Bay County has a Primary PSAP located at the BAY COUNTY EMERGENCY OPERATIONS CENTER. The Primary houses Bay County FIRE and EMS, and the Bay County SO dispatch is co-located within. All law enforcement calls for the unincorporated areas of the county are direct dispatched. Calls for medical and fire are transferred in house to the appropriate agency. Other law enforcement agency requests are transferred or relayed by telephone or radio TYNDALL AIR FORCE BASE LE AND FIRE - Secondary (remote) PSAP Tyndall Air Force Base LE is a secondary PSAP and receives transferred calls from the two primary PSAP s. The FD is their backup should the LE fail, and shall receive transferred calls from the Primary PSAP s PANAMA CITY BEACH POLICE Secondary (remote) PSAP Panama City Beach Police is a Secondary PSAP and receives transferred calls from the two Primary PSAPs LYNN HAVEN POLICE Secondary (remote) PSAP Lynn Haven Police is a Secondary PSAP and receives transferred calls from the two Primary PSAPs.

2 SPRINGFIELD POLICE Secondary (remote) PSAP Springfield Police is a Secondary PSAP and receives transferred calls from the two Primary PSAPs SYSTEM MANAGEMENT The Bay County E9-1-1 system is managed by the Bay County Board of County Commissioners through the County Manager and the E9-1-1 Coordinator. The responsible fiscal agent is the Board of County Commissioners INTERLOCAL AGREEMENTS The Bay County E9-1-1 system has selective routing thereby eliminating central office overlaps with adjoining counties. Therefore, there is no specific requirement for an interlocal agreement. BAY COUNTY E9-1-1 SYSTEM DEFINITION Bay County Fire / Bay County EMS / Sheriff s Department Primary PSAP Location 700 Highway 2300 Southport, Fl Number of Answering Positions BCSO 5 EOC 5 (4 spare/overflow positions) TDD Channel Number of Instant Playback Recorders 14 Positron Intelligent Answering Positions Incoming Trunks 5 main FIRE 2 EMS Panama City Police Department Primary PSAP Location 1209 E. 15 th St., Panama City Number of Answering Positions 4

3 TDD 4 Number of Instant Playback Recorders 4 Positron Intelligent Answering Positions Incoming Trunks 4 Panama City Beach Police Secondary PSAP Location Firenzo Av, Panama City Beach, Fl Number of Answering Positions 2 TDD 2 Number of Instant Playback Recorders 2 Incoming Trunks 2 Springfield Police Secondary PSAP Location 3529 E 3 rd St, Springfield, Fl Number of Answering Positions 1 TDD Channel Number of Instant Playback Recorders 1 Incoming Trunks 2 Lynn Haven Police Secondary PSAP Location 1412 Pennsylvania Av, Lynn Haven, Fl Number of Answering Positions 2

4 TDD 2 Number of Instant Playback Recorders 2 Incoming Trunks 2 Tyndall AFB Secondary PSAP Location Bldg 625 TAFB Number of Answering Positions 2 at LE 2 at FD TDD 2 at LE 2 at FD Number of Instant Playback Recorders 2 Incoming Trunks 2 at LE and 2 at FD BAY COUNTY CALL HANDLING AGENCY METHOD VEHICLE Bay County EOC / Sheriff's Department Primary PSAP Bay County EOC/ Sheriff s Direct Dispatch Radio Department Bay County EMS (part of EOC) Call Transfer Telephone County Fire Dispatch (part of EOC) Call Transfer Telephone Lynn Haven Police Dept. Call Transfer Telephone Panama City Beach Police Dept. Call Transfer Telephone Springfield Police Dept. Call Transfer Telephone

5 Parker Police Department Direct Dispatch Radio Tyndall Air Force Base LE/FD Call Transfer Telephone Mexico Beach Police Dept. Direct Dispatch Radio Highway Patrol Call Transfer Telephone Coast Guard Call Transfer Telephone U.S. Navy Base Intercept Panama City Police Department Primary PSAP Panama City Police Dept. Direct Dispatch Radio Panama City Fire Dept. Direct Dispatch by Bay County Fire Telephone EMS Call Transfer Telephone Highway Patrol Call Transfer Telephone County Fire Dispatch Call Transfer Telephone Lynn Haven Police Dept. Call Transfer Telephone Panama City Beach Police Dept. Call Transfer Telephone Parker Police Dept. Call Transfer Telephone Mexico Beach Police Dept. Call Transfer Telephone U.S. Navy Base Intercept Bay County Sheriff's Office Call Transfer Telephone Tyndall AFB LE and FD Call Transfer Telephone Panama City Beach Police secondary PSAP City Police Direct Dispatch Radio Springfield Police secondary PSAP

6 City Police Direct Dispatch Radio Lynn Haven Police secondary PSAP City Police Direct Dispatch Radio Tyndall Airforce Base LE and FD secondary PSAP Base Police and Fire Direct Dispatch Radio