Kerry s Place Strategic and Operational Plan

Transcription

1 Kerry s Pace Strategic and Operationa Pan

2 VISION, MISSION AND VALUES Our Vision Persons with Autism Spectrum Disorder are fu and equa members of their communities. Our Mission To enhance the quaity of ife for persons with Autism Spectrum Disorder by being eaders in: deveoping and providing evidence-based support; and buiding capacity by sharing our knowedge and expertise. Our Vaues We hod these vaues in working with the persons we support, their famiies, staff, funders, community partners, and other stakehoders: Respect: Choice: Integrity: Teamwork: We vaue the dignity and uniqueness of a persons We vaue the right of persons to make informed choices We vaue truthfu, accountabe and ethica interactions We vaue the synergy that comes from working together Continuous Learning: We vaue earning, sharing knowedge and persona growth Kerry s Pace Autism Services has been commited to enhancing the quaity of ife of persons with Autism Spectrum Disorder (ASD) since We are eaders in deveoping and providing evidence-based supports; and by buiding capacity by sharing our knowedge. As Canada s argest service provider for chidren, youth and aduts with ASD, we serve more than 8,000 peope with ASD and their famiies each year. With the number of individuas with ASD diagnosis growing at an aarming rate each year, the need for more supports and services continues to rise. Through coaborative efforts and a dedicated staff we provide assistance to enabe communities to increase their capacity which has resuted in the growth of services avaiabe to peope with ASD and their famiies. Our Aspirations Over the course of the current strategic period and on through to 2035 we aspire to be: An acknowedged eader in the ASD sector, known for deveoping and deivering best-in-cass services and supports to persons with ASD and their famiies. A nationay recognized authority on providing effective services and supports for persons with ASD and their famiies; sought after to participate in projects, research and earning conferences wordwide; and a go-to resource for those seeking an expert opinion. An organization raising muti-miion doars annuay in order to do more for those we currenty serve and to serve those for whom there is no government funding avaiabe. An empoyer known for supporting its empoyees by providing meaningfu careers that make a difference in the ives of those iving with ASD.

3 Strategic Priority #1 Anticipate and respond to the changing needs of persons iving with ASD so as to provide a comprehensive continuum of service and support. Revitaize our comprehensive support mode by using a hoistic (bio-psycho-socia) approach that fosters independence and ensures quaity of ife. Deveop/enhance processes for persondirected approaches to services and supports. Incorporate measurabe goas into the Person Directed Pans Utiize appropriate assessment toos and ski sets, to determine next steps for increased independence for those we support Impement Heathcare Screening Too across agency for persons supported residence to identify risk factors and to provide physicians with most compete status updates on heath Deveop a too box for OAP assessment in conjunction with regiona partners Impement Quaity of Life (QOL) assessment too Deveop community supports, incuding expansion of respite services, empoyment readiness and ife skis deveopment. Partner within the heathcare sector to better address the changing needs of those with ASD, whether they are chidren, young aduts, or the aging popuation Deveop a program of continuous quaity improvement that wi increase safety, minimize risk and increase satisfaction of persons supported, their famiies and our empoyees. Deveop a baanced scorecard for continuous quaity improvement Anayze serious occurrences, incidents, compaints, a reevant data to determine trends/ patterns across the agency Revise procedure for medication administration and deveop project pan for training ro-out across agency Create new satisfaction surveys for individuas we support for residentia and community programs. Impement consistent OAP objectives and targets across our unique andscape to compy with new Ministry OAP guideines Deveop a map of OAP service and programs avaiabe Deveop a program/identify new funding options for improved services for young aduts Meet with other organizations that have proven success providing residentia and support programs for aging individuas with ASD Incorporate Advance Care Panning to Person Directed Pans Expore ways to teach more ABA skis and principes for aduts at residentia sites. Wednesday Community Lunch Program We have just aunched our QOL too and have reviewed over 60 individuas!

4 Strategic Priority #2 Buid on our stature within the ASD community and further strengthen our sector eadership. Attain accreditation status by one of the accreditation bodies. Be recognized as the coaborative earning eader with partners in the sector Continuay improve our current eve of Ministry of Community and Socia Service compiance. Seect, via RFP process an externa accreditation organization Prepare staff with action pan for accreditation Carry out an externa accreditation process by: evauating our readiness for accreditation Deveop externa eadership management training in course for a managers Deveop training programs that can be offered for our empoyees, as we as externa partners (ASD, Intro to Autism) Deveop project pan for Quaity Assessment Measures (QAM) training/ ro-out across agency for existing and new empoyees Revise the Compaints & Feedback questionnaire on our website Create a Famiy Advisory Committee Deveop mechanisms to engage individuas aged 18+ with ASD for support in job participation and socia skis training Create opportunities for sef-advocates and famiies to have a voice in how our core programs and services grow and deveop. Jacquie with the Centra Region newsetter committee Our ASD Certificate Course is now avaiabe, and due to response, three additiona offerings have been added!

5 Strategic Priority #3 Enhance our capabiities so that our empoyees are both skied and proud to work at Kerry s Pace and our preferred future hires view us as an empoyer of choice. Deveop and enhance our poicies, procedures and processes so as to attract and retain the best taent. Identify and engage in best practices that deiver on the finaized empoyee vaue proposition and use this as the basis for measuring ongoing empoyee engagement and retention. Deveop a new, meaningfu empoyee vaue proposition that ceary outines what Kerry s Pace offers to empoyees and what is expected in return. Invest in speciaized training for staff as eaders in providing support to individuas with ASD and their famiies. Update our Performance Deveopment Pan for a staff to refect revised job descriptions Create earning opportunities for empoyees to enhance retention Create Coege and University partnerships for empoyee recruitment Create a new organization chart that refects the strategic and operationa pans Track and evauate data coected from exit interviews to examine staff retention Define succession pan for Managers and senior eadership positions Revise position descriptions to Incorporate Core Competencies Conduct a poicy review over the next 18 months of major categories: Human Resources, Cinica, Finance Impement the onine Learning Management System Determine mandatory annua empoyee training Deveop a funding mechanism to support education opportunities beginning with the Manager eve Increase fu time staffing component in residences across a regions Compete impementation pans to address the three foci from the 2016 Staff Engagement survey Review and evauate current ASD Training Modues Expand and standardize the ASD Training Modue for empoyees Market ASD training modue to externa partners Staff recruitment Katie at the University of Gueph Our LMS is now ive! Empoyees are aready participating in the additiona onine training options avaiabe and many additiona options are coming soon!

6 Strategic Priority #4 Buid a sustainabe future for Kerry s Pace through a focus on partnerships, communication, outreach and fund deveopment. Deveop/enhance processes for nationa/ externa coaboration with stakehoders for new research, earning and best practices. Identify, estabish and deveop partnerships to create additiona revenue Identify and partner with externa organizations invoved in three research studies Commit to one presentation per Region at an externa conference Investigate best practices for housing modes and identify potentia partners for further capacity buiding in residentia areas Deveop new and continue to foster reationship with corporate supporters Connect with additiona externa organizations, (beyond those who we aready do,) that are associated with Autism Services Deveop strategies to support technoogy based systems for financia, cinica, HR Deveop a new fundraising pan Coaborate with the Ministry of Heath and Long Term Care to deveop sustainabe pans to support aging aduts with ASD and their heath concerns. Improve our onine presence to better promote and broadcast our good work and make it effective and easy to access Kerry s Pace services. Deveop an MOU with menta heath organizations to transfer individuas with Aternate Leves of Care to Kerry s Pace Investigate a strategy with MOH and Long Term Care to improve our support of individuas who are aging Deveop and impement new Fundraising Pan to estabish strategic campaigns and partnerships that focus on specific priorities/needs Launch and maintain a refreshed website Estabish an onine presence via socia networks Estabish an empoyee-centric content curation strategy Fundraising with Toques by Roots We ve aunched our new website. Visit us at kerryspace.org

7 Head Office: 34 Berczy Street Aurora, Ontario L4G 1W9 kerryspace.org