North Carolina s Pilot Teleaudiology Project

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1 North Carolina s Pilot Teleaudiology Project Kathleen Watts, Program Manager Early Hearing Detection and Intervention North Carolina Division of Public Health

2 Our Goals Provide infant diagnostic evaluations in eastern and south central North Carolina

3 Infant Diagnostic Sites in NC 17 Sites

4 NC Diagnostic Sites Durham Alamance Alexander Alleghany Anson Ashe Avery Beaufort Bertie Bladen Brunswick Buncombe Burke Cabarrus Caldwell Carteret Caswell Catawba Chatham Cherokee Clay Cleveland Columbus Craven Cumberland Dare Davidson Davie Duplin Edgecombe Forsyth Franklin Gaston Gates Graham Greene Guilford Halifax Harnett Haywood Henderson Hertford Hoke Hyde Iredell Jackson Johnston Jones Lee Lenoir Lincoln McDowell Macon Madison Martin Mecklenburg Mitchell Montgomery Moore Nash New Hanover Northampton Onslow Orange Pamlico Pender Person Pitt Polk Randolph Richmond Robeson Rockingham Rowan Rutherford Sampson Scotland Stanly Stokes Surry Swain Transylvania Tyrrell Union Vance Wake Warren Washington Watauga Wayne Wilkes Wilson Yadkin Yancey

5 Infant Diagnostic Sites in NC 17 Sites Not easily accessible to eastern/south central parts of the state

6 Infant Diagnostic Sites in NC 17 Sites Not easily accessible to eastern/south central parts of the state Sites may be up to 5 hours drive

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10 Thursday, February 25, 2010: CURRITUCK FERRY ROUTE WILL SHUT DOWN TEMPORARILY FRIDAY

11 Infant Diagnostic Sites in NC 17 Sites Not easily accessible to eastern/south central parts of the state Sites may be up to 5 hours drive Sometimes involve taking a ferry Most families from northeastern going to Virginia for diagnostics Medicaid coverage

12 Infant Diagnostic Sites in NC 17 Sites Not easily accessible to eastern/south central parts of the state Sites may be up to 5 hours drive Sometimes involve taking a ferry Most families from northeastern going to Virginia for diagnostics

13 Infant Diagnostic Sites in NC 17 Sites Not easily accessible to eastern/south central parts of the state Sites may be up to 5 hours drive Sometimes involve taking a ferry Most families from northeastern going to Virginia for diagnostics Medicaid coverage Hearing Aid coverage

14 Our Goals Provide infant diagnostic evaluations in eastern and south central North Carolina Extremely rural

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16 Our Goals Provide infant diagnostic evaluations in eastern and south central North Carolina Extremely rural High percentage of pop. below the poverty level

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18 Our Goals Provide infant diagnostic evaluations in eastern and south central North Carolina Extremely rural High percentage of pop. below the poverty level Few babies diagnosed by 3 months of age Decrease drive time for families to no more than 2 hours Increase the number of children diagnosed by 3 months Decrease LTFU

19 Partnership EHDI Program East Carolina University (ECU)

20 Partnership EHDI Program The money

21 Partnership EHDI Program The money An audiologist for pilot project

22 Partnership EHDI Program The money An audiologist for pilot project Babies

23 Partnership EHDI Program The money An audiologist for pilot project Babies not currently being diagnosed by 3 months

24 Partnership East Carolina University (ECU) Established telemedicine program

25 Partnership East Carolina University (ECU) Established telemedicine program Audiologist experienced doing infant diagnostics

26 Partnership East Carolina University (ECU) Established telemedicine program Audiologist experienced doing infant diagnostics Chair, Dept. of Communication Sciences & Disorders

27 Partnership EHDI Program The money An audiologist for pilot project Babies not currently being diagnosed by 3 months East Carolina University (ECU) Established telemedicine program Audiologist experienced doing infant diagnostics Chair, Dept. of Communication Sciences & Disorders

28 ECU Telemedicine Health care where it s needed, when it s needed In continuous operation since its inception in 1992 One of the longest running clinical telemedicine operations in the world A critical part of ECU s effort to improve the health of the region s citizens Prepare the next generation of health professionals with contemporary skills and knowledge

29 East Carolina University / Brody School of Medicine ECU Telemedicine Center / Telehealth Network Sites we will be using for Teleaudiology

30 The Preparation Process

31 The Preparation Process - Establish contract with East Carolina University (ECU)

32 The Preparation Process - Establish contract with East Carolina University (ECU) - Approval from NC Board of Examiners for SLPs and Audiologists

33 The Preparation Process - Establish contract with East Carolina University (ECU) - Approval from NC Board of Examiners for SLPs and Audiologists - Purchase equipment

34 The Preparation Process - Establish contract with East Carolina University (ECU) - Approval from NC Board of Examiners for SLPs and Audiologists - Purchase equipment - Develop guidelines, protocols, sample script

35 The Preparation Process - Establish contract with East Carolina University (ECU) - Approval from NC Board of Examiners for SLPs and Audiologists - Purchase equipment - Develop guidelines, protocols, sample script - Visit all sites to gain their buy-in

36 Contract with ECU Telemedicine Center Advice in project equipment, design & operation Protocols for scheduling, medical records & information transfer Coordinate clinical scheduling Train staff in use of telemedicine equipment Provide usage of telecommunications infrastructure & use of fax, phone, forms, etc. Provide interpreters when needed Lots of technical support!

37 Contract with ECU Dept. of Communication Sciences Protocols for audiological evaluation, record keeping, report writing Obtain sanction from the NC Board of Examiners for SLP and Audiology Provide diagnostic evals via telemedicine system Patient preparation Studying tracings Communicating with audiologist & family at remote site Report of eval with recommendations to PCP and DPH

38 Contract with ECU

39 Approval from NC Board of Examiners Develop protocols Present materials to Board Ensure that they feel it fits within scope of practice for NC audiologists

40 Approval from NC Board of Examiners

41 Purchase Equipment The most arduous task! Started in October Will have equipment in March

42 Develop Guidelines Diagnostic protocols

43 Develop Guidelines Diagnostic protocols Order of test procedures

44 Develop Guidelines Diagnostic protocols Order of test procedures Placement of camera

45 Develop Guidelines Diagnostic protocols Order of test procedures Placement of camera Who will be responsible for what

46 Develop Guidelines Diagnostic protocols Order of test procedures Placement of camera Who will be responsible for what Guidelines for hospital/clinic screeners to use when a child does not pass the rescreen Flowchart for patient scheduling (DPH) Guidelines for management of patients (TM)

47 Develop Guidelines

48 Visit all Sites 7 Sites Check out the equipment not the same at every site Find the Telemedicine instruction book Explain pilot project and determine their requirements may differ Work out billing issues if they arise (hopefully they won t!) Determine if there will be scheduling conflicts

49 Teleaudiolgy Remote Sites

50 Caveats and Glitches Hospital concerns re taking patients from them Credentialing The key to success:

51 Caveats and Glitches Hospital concerns re taking patients from them Credentialing The key to success: Trust on the part of the clinician at the Telemedicine Center

52

53 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County

54 NC Diagnostic Sites Durham Alamance Alexander Alleghany Anson Ashe Avery Beaufort Bertie Bladen Brunswick Buncombe Burke Cabarrus Caldwell Carteret Caswell Catawba Chatham Cherokee Clay Cleveland Columbus Craven Cumberland Dare Davidson Davie Duplin Edgecombe Forsyth Franklin Gaston Gates Graham Greene Guilford Halifax Harnett Haywood Henderson Hertford Hoke Hyde Iredell Jackson Johnston Jones Lee Lenoir Lincoln McDowell Macon Madison Martin Mecklenburg Mitchell Montgomery Moore Nash New Hanover Northampton Onslow Orange Pamlico Pender Person Pitt Polk Randolph Richmond Robeson Rockingham Rowan Rutherford Sampson Scotland Stanly Stokes Surry Swain Transylvania Tyrrell Union Vance Wake Warren Washington Watauga Wayne Wilkes Wilson Yadkin Yancey

55 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County

56 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County High minority population Native American

57 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County High minority population Native American High incidence of hearing loss

58 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County High minority population Native American High incidence of hearing loss No Telemedicine site

59 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County High minority population Native American High incidence of hearing loss No Telemedicine site Outreach to them good screening program

60 Future Plans Transition to a graduate student taking the role of the audiologist at the remote sites Addition of a site in Robeson County High minority population Native American High incidence of hearing loss No Telemedicine site Outreach to them good screening program Set up hospital site that would be able to be used for other things

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