MA (Social Work) Third Semester Examination (Year 2014) Computer Applications in Social Work

Transcription

1 MA (Social Work) Third Semester Examination (Year 2014) Computer Applications in Social Work Time : 20 Minutes M.Marks : 10 Subject Code: MASW-301 Paper Code: JPJ-261 Section A Objective Type Questions Roll No. Enrollment No Invigilator s Signature Attempt All Questions. Each question carry 1/2 mark. Use the symbol ( ) in the box for marking the correct answer. Q. No. I. Choose the correct answer- 1. This term refers to the widespread use of mobile connection devices. a) Wireless resolution b) RAM c) PDA d) WWW 2. The most important system software program is- a) Application Software b) Operating System c) Word Processor d) Information System 3. This file might contain audience hand outs, speaker notes and electronic slides. a) Data base b) Floppy disk c) Presentation d) Document 4. These are prewritten formulas that perform calculations automatically. a) Macros b) Templates c) Calculators d) Functions 5. In a relational database, data is organized into a) Rows b) Columns c) Records d) Tables 6. The file an object is linked from is called- a) Support file b) Destination file c) Source file d) Origin file 1

2 7. Multimedia web authoring, graphics and virtual reality programs are example of a) Basic application b) Special purpose application c) Occupational application d) General purpose application 8. ASCII, EBCDIC and Unicode are examples ofa) Binary coding schemes b) Two slate systems c) Adapter cards d) Integrated circuits 9. The system unit is also called asa) System cabinet and chassis b) System cabinet c) System board d) Chassis 10. Micro computers process data and instructions ina) Milliseconds b) Picoseconds c) Neno seconds d) Microseconds 11. It is an input device similar to a copy machine. a) Printer b) Digital camera c) Flated scanner d) Graphic tablet 12. This kind of mouse emits and senses light to detect movement. a) Pointer b) Cordless c) Wireless d) Optical 13. Speakers and headphones are the most widely used devices area) Audio b) Audio-input c) Personal d) Audio -output 14. A wand reader is a type of recognition device. a) MICR b) Touch surface c) OCR d) OMR 2

3 15. It typically combines the capabilities of a scanner, printer, fax and copying machine. a) MICR b) Multi functional device c) Dumb terminal d) Input device 16. This uses the internet rather than traditional communication lines to connect two or more people via telephone. a) Telephony b) A fax machine c) A dumb terminal d) Multifunctional device 17. A handheld book sized device used to read downloaded content is- a) Graphic tablet b) Light pen c) Wander reader d) e-book 18. An Internal hard disk is also known as a a) Fixed disk b) DVD c) PC card d) Removable disk 19. A special purpose output device for producing bar charts, maps, architectural drawing and three dimensional illustrations is a) Thermal printer b) Plotter c) Input device d) Output device 20. A network computer is also known as- a) Net PC b) Dumb terminal c) Thin client d) Web terminal

4 MA (Social Work) Third Semester Examination (Year 2014) Computer Applications in Social Work Subject Code: MASW-301 Time : 2:40 hours M.Marks : 60 Paper Code: JPJ-261 Roll No. Section B (Short Answer Type Questions) Attempt all questions (each question carries 4 marks) Q.No.2. Write short notes on various types of computers. What is the use of computer in group work? Q.No.3. Write short note on DOS. Mention the various types of operating system in short. Q.No.4. Write short note on functioning of internet. Write short note on what is domain in concern with internet. Q.No.5. Write short note on Data Base Management System (DBMS). What is Accounting Information System? Q.No.6. What is Management Information System? What is the use of Data Flow Diagrams? 1

5 Attempt all questions (each question carries 8 marks) Section C (Long answer type questions) Q.No.7. What are the advantages and disadvantages of computer? Discuss the use of computer in various fields of social work. Q.No.8. Discuss the advantages and disadvantages of DOS and Windows Operating System. How to process the word through MS word? Q.No.9. What is the use of internet in various methods of social work? Reflect in details about the concept of URL, HTML & Domain. Q.No.10. Discuss in detail about the importance and types of database. Explain the use of accounting information system in Social Work. Q.No.11. Discuss about the advantages and disadvantages of Management Information System (MIS). Discuss in detail about the use of Flow Chart, Decision Trees and Data Flow Diagrams in social work

6 MA (Social Work) Third Semester Examination (Year 2014) Medical Social Work Time : 20 Minutes M.Marks : 10 Subject Code: MASW-302 Paper Code: JPJ-262 Section A [k.m&^v^ Objective Type Questions olrqfu"b Á u Attempt All Questions. Each question carry 1/2 mark. Use the symbol ( ) in the box for marking the correct answer. lhkh iz u vfuok;z gsaa izr;sd iz u gsrq 1@2 vad fu/kkzfjr gsaa lgh mrrj gsrq fn;s x;s ckdl esa ( ) fpug dk iz;ksx djsaa Q. No. I. Choose the correct answerlgh mùkj pqfu,& 1. Psychology is the study ofeuksfokku fueu esa ls fdldk v/;;u gs& a) Brain b) Mind c) Neurons d) None of these 2. Who is the founder of psychoanalysis? euksfo ys"k.k ds lalfkkid dksu gs& a) Sigmund Freud b) Erik Erickson c) Anna Freud d) None of these 3. It is not the part of Sigmund Freud s Personality Theory? ;g flxe.m Ýk;M ds O;fDrRo fl)kur dk vax ugha gs& a) Ego b) ID c) Phallic d) None of these 4. CBAG is a treatment procedure used forlh-ch-,-th- mipkj i)fr dk mi;ksx fd;k tkrk gs& a) Eye problem b) Cancer Problem c) Heart problem d) None of these 5. Etiology is related withdkj.kkred fokku dk lecu/k gksrk gs& a) Disease b) Treatment c) Law d) None of these Roll No. Enrollment No Invigilator s Signature 1

7 6. What is the previous stage of Acquired Immuno Deficiency Syndrome?,Dok;jM be;quks MsfQf k;sulh flumªkse dh iwokzolfkk D;k gksrh gs& a) HIV positive b) HIV negative c) AIDS d) All of these 7. What is the full form of WHO? MCyw-,p-vks- dk iwjk uke D;k gs\ a) World Health Office b) World Health Organization c) World Health OPera d) World Health Opportunities 8. BCG vaccination is given to prevent- D;k jksdus ds fy;s ch-lh-th- Vhdkdj.k fd;k tkrk gs& a) Polio b) Diphtheria c) T.B. d) Small pox 9. In the field of health, study of social factor comes under the- LokLFk ds {ks= esa lkekftd dkjdksa dk vuqla/kku fdlds vurxzr vkrk gs& a) Medical Sciences b) Social Sciences c) Medical Sociology d) Medical Social Work 10. Who shows relation of mind and body? D;k eu o 'kjhj ds lecu/k dks Li"V djrk gs\ a) Psychoanalysis b) Psychosexual c) Psychosomatic d) Psychonourosis 11. How much types of etiological factors are present of mental illnesses? ekufld fcekfj;ksa dh fdrus dkj.kksa dh Js.kh gs\ a) One b) Three c) Ten d) Two 12. In year 2014, for which disease world health alert has been declaredlu~ 2014 esa fdl fcekjh ds fy;s fo o vkikr dky?kksf"kr fd;k x;k& a) Ebola b) HIV c) Hypertension d) Bird Flu 13. Emergency health problem of child is handled by which section of hospital? cppksa dh vkikrdkyhu LokLFk lel;k, vlirky ds fdl Hkkx ds }kjk lehkkyh tkrh gs\ a) O.H.U. b) I.C.C.U. c) N.I.C.U. d) R.T.U. 2

8 14. Ophthalmology is branch of medical sciences, which deals withvkifksyeksykth fpfdrlk fokku dh og lk[kk gs tks fd lecu/k j[krh gs& a) Brain b) Kidney c) Eyes d) Stomach 15. Which version of international classification of disease in usevurzjk"vªh; oxhzdj.k fcekfj;ksa dk dksu lk laldj.k mi;ksx esa gs& a) Ten b) Four c) Five d) Eleven 16. What is the minimum time period to diagnose depression? volkn dk funku djus dk lcls de le; vurjky D;k gs\ a) Five days b) Two weeks c) One month d) 18 days 17. To work in Rehabilitation Sector, where registration is compulsory. iquzokl ds {ks= esa dk;z djus ds fy;s dgk iath;u vko ;d gs& a) RCI b) National Trust c) ILO d) MCI 18. Which book is written by K. Park? Jheku ds ikdz ds }kjk dksulh iqlrd fy[kh xbz gs\ a) Social Work Research b) Comprehensive text book of psychiatry c) Preventive and Social Medicine d) Social Group Work 19. Head office of World Health Organization is situated in which city? fo'o LokLFk laxbu dk eq[;ky; dgk flfkr gs¼fdl 'kgj esa½\ a) New York b) Tokyo c) Geneva d) New Delhi 20. Which is not related with Psychiatric Social Work? euksfpfdrldh; lekt dk;z dk vax ugha gs\ a) Mental health b) Mental hygiene c) Financial help d) Social Rehabilitation

9 MA (Social Work) Third Semester Examination (Year 2014) Medical Social Work Subject Code: MASW-302 Time : 2:40 hours M.Marks : 60 Paper Code: JPJ-262 Roll No. Section B [k.m&^c^ (Short Answer Type Questions) (y?kqmrrjh; iz u) Attempt all questions (each question carries 4 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 4 vad fu/kkzfjr gsa) Q.No.2. Q.No.3. Q.No.4. Q.No.5. Q.No.6. Write the definition of Medical Social Work. fpfdrldh; lekt dk;z dh ifjhkk"kk crkbz;sa What are the recommendations of Bhore Committee for medical social work? fpfdrldh; lekt dk;z ds lunhkz esa Hkksjs desvh dh D;k jk; Fkh\ Explain the word Medical Sociology. fpfdrlk lekt kkl= 'kcn dks le>kbz;sa What is the meaning of social factor? Lkkekftd dkjdksa dk D;k vfkz gksrk gs\ What do you understand by S.T.D.?,l-Vh-Mh- ls vki D;k le>rs gsa\ What are the difference between bypass surgery and angioplasty? ck;ikl ltzjh rfkk,saft;ksiyklvh esa D;k varj gksrk gsa What is the concept of patient as a person? jksxh,d O;fDr dh rjg gs bl vo/kkj.kk ls vki D;k le>rs gsa\ What types of economic problem of the patient, handled by the Medical Social Worker? fpfdrldh; lkekftd dk;zdrkz ds }kjk jksxh dh fdu vkffkzd lel;kvksa dks gy fd;k tkrk gs\ What is hospital? vlirky D;k gksrk gs\ Explain hospital as a human service organization. ekuo lsoh lalfkku ds #i esa vlirky dks le>kbz;sa 1

10 Section C [k.m&^l^ (Long answer type questions) (nh/kz mrrjh; iz u) Attempt all questions (each question carries 8 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 8 vad fu/kkzfjr gsa½ Q.No.7. Q.No.8. Q.No.9. Q.No.10. Q.No.11. Explore the historical development of medical social work in USA. vesfjdk ds lanhkz esa] fpfdrldh; lekt dk;z dh,sfrgkfld i`"bhkwfe le>k;saa Explore the historical development of medical social work in UK. fpfdrldh; lekt dk;z dh,sfrgkfld i`"bhkwfe baxys.m ds lanhkz esa le>kbz;sa What is the relevance of social work practice with medical sociology? fpfdrldh; lekt kkl= dh mi;ksfxrk fpfdrldh; lekt dk;z esa D;k gs\ What are the psychological and social factors involved in cardiac disease. gn~; lecu/kh fcekfj;ksa esa dksu ls eukslkekftd dkjd 'kkfey jgrs gsa\ What is the psychosomatic approach in medical social work? fpfdrldh; lekt dk;z esa euksnsfgd vo/kkj.kk D;k gksrh gs\ How the assessment of a patient regarding psychological, social and family factor can be done. fdlh jksxh ds lanhkz esa euksoskkfud] lkekftd rfkk ikfjokfjd v/;;u dsls fd;k tkosxka What is the role of Medical Social Worker in leprosy? fpfdrldh; lkekftd dk;zdrkz dh dq"b jksx ds lanhkz esa Hkwfedk crk, \ What are the roles of Medical Social Worker in S.T.D.? ;ksu lacaf/kr fcekfj;ksa esa fpfdrldh; lekftd dk;zdrkz dh D;k Hkwfedk gs\ How medical social work services can be organized in hospital setting? vlirky esa fpfdrldh; lekt dk;z dh lsokvksa dks dsls vk;ksftr fd;k tkosxk\ Explain Hospital Management. vlirky Áca/ku dks le>k;saa

11 MA (Social Work) Third Semester Examination (Year 2014) Psychiatric Social Work Time : 20 Minutes M.Marks : 10 Subject Code: MASW-303 Paper Code: JPJ-263 Section A Objective Type Questions Roll No. Enrollment No Invigilator s Signature Attempt All Questions. Each question carry 1/2 mark. Use the symbol ( ) in the box for marking the correct answer. Q.No. 1. Choose the correct answer 1. Anaemia is caused by a) Lack of protein b) Lack of minerals c) Lack of vitamins d) Iron deficiency 2. The term insomnia means- a) Disorder of sleep b) Disorder of thoughts c) Disorder of perception d) Disorder of personality 3. Following is not the system of medicine? a) Allopathy b) Unani c) Ayurveda d) Witching- black magic 4. The term Schizophrenia meansa) Split personality b) Multiple personality c) Unique personality d) Beautiful personality 5. Full form of ICMR isa) Indian Council for Medical Research b) Indian Council for Mental Rehabilitation c) Indian Council for Maternal Rehabilitation d) None of these 1

12 6. The cancer is regarded asa) Single disease b) Not disease but the state c) Group of disease d) None of these 7. Following are the sexual deviant behavioura) Beastality b) Homo sexuality c) Vyorism d) All of above 8. Water borne diseases area) Malaria b) Typhoid c) Diarrhoea d) Diphtheria 9. The occupational health is aimed ata) Prevention of disease b) Maintenance of workers c) Promotion of efficiency of worker d) None of these 10. Red Cross Society was established ina) 1914 b) 1920 c) 1924 d) Three aspects of health services area) Preventive, Curative and Promotive b) Preventive, Productive and Restorative c) Preventive, Rehabilitative and Palliative d) All of these 12. Which disease is known as life style disease? a) Diabetes Mellitus b) Diarrhoea c) Tuberculosis d) Malaria 13. The term syndrome is known asa) Group of symptoms b) Single symptom c) Not a single symptom d) None of these 2

13 14. Epidemiology is concerned witha) Disease b) Health hazards c) WHO d) Treatment of the patient 15. AID s day is celebrated ona) 1 st December b) 8 th March c) 7 th April d) 17 th November 16. Gerontology is the study ofa) Old people b) Young people c) Young women d) Youth 17. Two main diatory sources of protein area) Animal source b) Plant source c) Water source d) Land source 18. Maternal Mortality Rate is measured in the population pera) 100 b) 1000 c) 10,000 d) 1,00, The disease Marasmus is caused bya) Lack of proteins b) Lack of vitamin c) Lack of minerals d) Lack of carbohydrates 20. The term social medicine was first coined bya) Jules Guerin b) Alfred Grotijahm c) Rene Sand d) John Ryle

14 MA(Soc. Work)Third Semester Examination (Year 2014) Psychiatric Social Work Subject Code: MASW-303 Paper Code: JPJ-263 Roll No. Time : 2.40 hours M.Marks : 60 Section B [k.m&^c^ (Short Answer Type Questions) (y?kqmrrjh; iz u) Attempt all questions (each question carries 4 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 4 vad fu/kkzfjr gsa) Q.No.2. Q.No.3. Q.No.4. Q.No.5. Q.No.6 Discuss the concept of medical social work and scope of medical social work in India. Hkkjr esa fpfdrlk lekt dk;z dh /kkj.kk,oa blds dk;z {ks= ds ckjs esa crkbz;sa Write historical development of medical social work in India. Hkkjr esa fpfdrlk lekt dk;z ds,sfrgkfld fodkl ij fy[ksaa Write a note on different types of cancer with causes and symptoms. fofhkuu Ádkj ds dsalj muds dkj.k,oa y{k.kksa ij fviim+h dhft;sa Knowledge about various dominant systems of medicine is essential for social worker discuss. ^^fofo/k iz/kku vks"k/kh iz.kkfy;ksa ds fo"k; esa Kku lekt dk;zdrzkvksa ds fy, vko ;d gsa^^ ppkz dhft,a Enumerate the causes symptoms and treatment of tuberculosis. Discuss the social work intervention with these patients. *{k;* fcekjh dk dkj.k] y{k.k vksj mipkj Li"V dhft,a bu jksfx;ksa ds lkfk lektdk;z glr{ksi dh ppkz dhft,a Describe the role of clinical social worker in general hospital. lkeku; vlirky esa os dh; lektdk;zdrkz dh Hkwfedk dk o.kzu dhft,a Write the details on hospital management. vlirky dk O;oLFkkiu ij folr`r tkudkjh nsaa Write in short about preventive medicine. Ikzfrca/kkRed vks"k/kh iz.kkyh ij laf{kir esa fyf[k,a Write a note on structure of health administration at central government. dsunzh; ljdkj ds LokLF; iz kklu dh lajpuk ij fviim+h fyf[k;sa Discuss the social work approaches in health setting. LokLF; {ks= esa lektdk;z vfhkxeks ij ppkz dhft,a 1

15 Section C [k.m&^l^ (Long answer type questions) (nh/kz mrrjh; iz u) Attempt all questions (each question carries 8 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 8 vad fu/kkzfjr gsa½ Q.No.7. Q.No.8. Q.No.9. Q.No.10. Q.No.11. Elaborate the concept of comprehensive health care discuss various issues of health in urban and rural settings. lozlekos kd LokLF; lqj{kk ;g ladyiuk folrkj ls crkb;sa uxjh; rfkk xzkeh.k izfjos k ds LokLF; laecu/kh fofhkuu izdkjksa dh ppkz dhft,a What is health care system? Describe in detail any three national health programmes. LokLF; ns[khkky O;oLFkk Li"V dhft,a fdlh Hkh rhu jk"vªh; LokLF; dk;zøeksa dk o.kzu dhft,a Write an essay on National Health Policy. *jk"vªh; LokLF; uhfr* ij fuca/k fyf[k,a What are Maternal & Child Health (MCH) problems? Give a detailed view of it. ekr`,oa f k kq LokLF; D;k gs\ blds folrkj ls crkb;sa Describe National Health Programme s with special emphasis on national rural health mission. **jk"vªh; vkjksx; dk;zøe** ds vurxzr fofhkuu dk;zøeksa dk fooj.k djds jk"vªh; xzkeh.k LokLF; ;kstuk ij folr`r fy[kksa Describe the role of medical social worker in hypertension and heart disease. ân; jksx vksj mppjdrnku esa LokLF; lekt dk;zdrkzvksa dh Hkwfedk dks folrkj ls crkb;sa Describe psycho-social problems of the patient suffering from leprosy and importance of role of medical social worker. dq"bjksfx;ksa ds eukslkekftd lel;kvksa dk o.kzu dhft, vksj LokLF; lekt ds dk;zdrkz dh Hkwfedk dk egro crkbz,a Explain the concept of communicable disease. Describe the causes symptoms and treatment of any two communicable diseases. laøe.ktu; jksx dh ladyiuk Li"V dhft,a fdlh Hkh nks laøe.ktu; jksx ds dkj.k] y{k.k vksj mipkj Li"V dhft,a Describe the concept of medical social work in hospital setting. vlirkyksa esa LokLF; lkekftd dk;zøeksa ds ckjs esa o.kzu dhft,a Discuss the various issues related the health policy 2000 and highlight on health education. jk"vªh; LokLF; uhfr 2000 ds lecu/k esa fofhkuu?kvdksa ij ppkz dhft,,oa LokLF; f k{kk ij izdk k Mkfy;sA

16 Time : 20 Minutes M.Marks : 10 MA (SW) Third Semester Examination (Year 2014) Health Related Information for Social Workers Subject Code: MASW-304 Paper Code: JPJ-264 Roll No. Enrollment No. Section A Objective Type Questions Invigilator s Signature Attempt All Questions (Each question carry 1/2 mark). Use the symbol ( ) in the box for marking the correct answer. Q. No. I. Choose the correct answer- 1. Social Medicine term was first coined by: a) Rene Sand b) John Ryle c) Jules Guerin d) Alfred Grotijahn 2. Under the term DPT, P stands for; a) Pertussis b) Pneumonia c) Pandemic d) Pulmonary 3. Human Development Index (HDI) value ranges from: a) >1 b) 0 to 1 c) 1 to 5 d) < 0 4. Which of these diseases is not a vaccine preventable disease? a) Measles b) Malaria c) Mumps d) Rubella 5. Panchayati Raj is a 3 tier structure of rural local self government linking the; a) District to capital of State b) Village to District c) Village to Block d) None of these 1

17 6. NRHM stands fora) National Rural Health Mission b) National Railway Headquarters Mission c) National Remuneration for Health and Mortality d) None of these 7. In matters relating to the delivery of health care to the people, each state is: a) Dependant on the Central Govt. b) Largely independent c) Governed by WHO d) Governed by UNICEF 8. In vaccination, the cold chain refers to: a) Workers wearing warm clothes b) Children wearing warm clothes c) Storage and transport of vaccines at low temperature d) None of these 9. Pediatrics is study ofa) Children b) Feet c) Women d) Heart 10. Chicken-pox is caused bya) Poultry b) Unclean food c) Virus d) Bacteria 11. Which of these is not an indicator of MCH care? a) MMR (Material Mortality Rate) b) NMR (Neonatal Mortality Rate) c) IMR (Infant Mortality Rate) d) None of these 2

18 12. Vandemataram Scheme is a: a) National Health Programme b) Voluntary scheme by private Doctors c) NRHM Program d) None of these 13. What is the full form of AIDS? a) Acquired Immuno Deficiency Syndrome b) Acquired Immunoglobin Deficiency Syndrome c) Applied Immuno Deficiency Syndrome d) Applied Immuno Disaster Syndrome 14. Which of these is not a National Programme? a) National Anti Malaria Programme b) National AIDS Control Programme c) Pulse Polio Immunization Programme d) National Typhoid Control Programme 15. Which of these diseases are lifestyle acquired diseases? a) Malaria & Dengue b) T.B. & Leprosy c) Obesity & Hypertension d) Jaundice & Typhoid 16. The two most common causes of morbidity and mortality in children under 5 years of age are: a) Polio & Diarrhea b) Diarrhea & Tuberculosis c) Diarrhea & Respiratory Illness d) Malaria & Tuberculosis 17. The disease rickets is caused by deficiency of; a) Vitamin A b) Vitamin B c) Vitamin D d) Vitamin C 3

19 18. DOTS programme is for eradication of; a) Tuberculosis b) Dengue c) Obesity d) Cancer 19. Mid-day meal programme is for; a) Women b) Old people c) Children d) None of these 20. Which vaccine is used for prevention of HIV/AIDS? a) DPT b) BCG c) MMR d) None of these

20 MA (SW) Third Semester Examination (Year 2014) Health Related Information for Social Workers Subject Code: MASW-304 Paper Code: JPJ-264 Roll No. Time : 2:40 hours M.Marks : 60 Section B (Short Answer Type Questions) Attempt all questions (each question carries 4 marks) Q.No.2. What are the important causes of infant deaths in India? Write short note on iron deficiency anemia in children. Q.No.3. What are ecological factors related to malnutrition in India? Briefly explain National Immunization Schedule. Q.No.4. Elaborate on the Natural History of Disease. What are the principles of Health Education? Q.No.5. What are levels of Prevention? What are modes of Intervention? Q.No.6. What is Maternity Cycle? Elaborate on Birth & Death Registry. 1

21 Attempt all questions (each question carries 8 marks) Section C (Long answer type questions) Q.No.7. Elaborate on the social factors which influence the health. Elaborate on evolution of preventive, social and community medicine. Q.No.8. What are the different types of communication? Describe the levels of health care in India. Discuss Dimensions of Health. Q.No.9. What is the role and goals of National Rural Health Mission? Explain briefly at National and Community level. What are MCH problems? Explain in detail. Q.No.10. Elaborate vaccine storage and cold chain. Write in detail on Health Indicators. Q.No.11. What is Epidemiological Triad? Discuss the organization of Health services in India

22 MA (Social Work) Third Semester Examination (Year 2014) Human Behaviour in Organization Subject Code: MASW-305 Time : 20 Minutes M.Marks : 10 Paper Code: JPJ-265 Section A [k.m&^v^ Objective Type Questions olrqfu"b Á u Attempt All Questions. Each question carries 1/2 mark. Use the symbol ( ) in the box for marking the correct answer. lhkh iz u vfuok;z gsaa izr;sd iz u gsrq 1@2 vad fu/kkzfjr gsaa lgh mrrj gsrq fn;s x;s ckdl esa ( ) fpug dk iz;ksx djsaa Q. No. I. Choose the correct answerlgh mùkj pqfu,& 1. Organizational Learning and Learning Organization are- **laxbukred vf/kxe** vksj **vf/kxe laxbu** gsaa a) Same b) Different,d gh vyx c) Reverse to each other d) Complementary to each other,d nwljs ds izfrdwy,d&nwljs ds iwjd 2. Hawthorne experiment is related to thegkwfkksuz iz;ksx lecaf/kr gs& a) System theory b) Classical theory iz.kkyh fl)kur kkl=h; fl)kur c) Human Relations theory d) Scientific Management Theory ekuoh; izcu/k fl)kur oskkfud izcu/k fl)kur 3. The principle of organization that no employee should report to more than one superior is called- laxbu dk ;g fl)kur fd dksbz dezpkjh,d mpp vf/kdkjh ls vf/kd fjiksvz ugha djsxk] dgykrk gsa a) Scalar Principle b) Span of control Js.kh ¼Ldsyj½ fl)kur fu;u=.k dk folrkj c) Unity of command d) Unity of direction vkns k dh,drk funsz ku dh,drk Roll No. Invigilator s Signature 1

23 4. Rege Committee is related to- **jsxs lfefr** lecfu/kr gs& a) Working conditions in Indian industry Hkkjrh; m ksxksa esa dk;z n kkvksa ls b) Social security in Indian industry Hkkjrh; m ksxksa esa lkekftd lqj{kk ls c) Individual difference in Indian industry Hkkjrh; m ksxksa esa os;fdrd fhkuurkvksa lss d) None of these mijksdr esa ls dksbz ugha 5. Factor contributing to unethical behaviour arevusfrd O;ogkj esa ;ksxnku nsus okys dkjd gsa& a) Poor leadership fuñ"v usr`ro b) Poor internal communication v kdr vkarfjd lapkj c) Lack of management support izcu/ku dh lgk;rk dh deh d) All of these mijksdr lhkh 6. While considering promotion of an employee, the following is the most important consideration.,d dezpkjh dh inksuufr djrs le; fueu esa ls dksu lk lokzf/kd fopkj.kh; gs\ a) Seniority b) Competence ofj"brk lkef;z c) Loyalty d) Both (a) and (b) fu"bk (a) vksj (b) nksuksa 7. Transactional Analysis (TA) is related to- O;ogkjoknh fo ys"k.k ¼Vh-,-½ lecaf/kr gs& a) Learning b) Attitudes lh[kuk vfhko`fr c) Perception d) Personality izr;{khdj.k O;fDrRo 8. Need-Hierarchy theory was propounded byvko ;drkuqøe fl)kur dk izfriknu fdlus fd;k Fkk\ a) Peter F. Drucker b) Abraham Maslow ihvj,q- Mªdj vczkge eklyks c) Mc-Fraland d) Elton Mayo esd ÝYkS.M,YVu ek;ks 9. One of the following is not included in job descriptions? **dk;z fooj.kksa** esa fueu esa ls fdls lfeefyr ugh fd;k tkrk \ a) Job Title b) Location dk;z kh"kzd voflfkfr c) Penal Actions d) Duties n.mkred fø;k, drrzo; 2

24 10. The concept of Management by objectives was introduced byesustesav ckbz vk CtsfDVCl dh vo/kkj.kk dk izfriknd dksu gs\ a) Mary Parket Foilet b) Keith Davis esjh ikdszv Qks,ysV dhfk Msfol c) Peter Drucker d) F.W. Taylor ihvj Mªdj,Q- MCyw- Vsyj 11. Job security would fall under which of the following needs? uksdjh lqj{kk dks fueufyf[kr vko ;drkvksa es ls fdlds varxzr j[kk tk,xk\ a) Ego b) Social vga lkekftd c) Safety d) Self Actualization lqj{kk vkreflf) 12. Third party intervention as Conflict Resolution is- **la?k"kz fuokj.k** ds :Ik esa **r`rh; i{k dk glr{ksi** a) Often required izk;% okafnr gsa b) Seldom required dh dhkh vko ;drk ugh im+rh c) Required as a mandate, when conflict remains unresolved tc la?k"kz vulqy>k jgs rc vf/kns k ds :Ik esa okafnr gsa d) Not at all considered as an option ij fodyi ds :Ik esa fopkj gh ugha fd;k x;ka 13. Language of proximity is also known aslfuudvrk dh Hkk"kk dks vksj D;k dgrs gsa\ a) Verbal communication b) Non-verbal communication kkfcnd laeizs"k.k v kkfcnd laeizs"k.k c) Oral communication d) Written communication eksf[kd laeizs"k.k fyf[kr laeizs"k.k 14. Which are the techniques used in behaviour modification? O;ogkj ifj"dj.k esa fdu rduhdksa dk mi;ksx fd;k tkrk gs\ a) Impulse therapy b) Assertive therapy vkosxh fpfdrlk fu p;kred fpfdrlk c) Aversion therapy d) All of these foeq[krk fpfdrlk mi;qzdr lhkh 15. Morality of an employee in a business organization depends uponfdlh O;olk; laxkbu esa fdlh dezpkjh dh usfrdrk fdl ij fuhkzj gksrh gs\ a) Individual disposition OkS;fDrd LoHkko b) Understanding of business activities O;olk; ij fø;kdyki dh le> c) Understanding of individual in a group lewg esa O;fDr dh lek> d) Family setup of individual employee O;fDrxr dezpkjh dk ikfjokfjd ifjos k 3

25 16. The main objective of communication is- Hkko&lEizs"k.k dk eq[; mn+ns ; gs& a) Information b) Personality development lwpuk O;fDrRo fodkl c) Management d) Leadership izca/ku usr`ro 17. Which among the following is not a feature of bureaucracy? fueufyf[kr esa ls dksu lk vf/kdkjh ra= dk xq.k ugha gs\ a) Chain of command b) Span of control lekns k dh J`[kyk fu;a=.k dh folr`fr b) Personality d) Specialization O;fDrRo fo ks"krk 18. The study of gestures and body postures for their impact on communication is known aslaeizs"k.k esa eqnzk vksj Hkko& afxek ds izhkko ds v/;;u dks D;k dgrs gsa\ a) Kinesics b) Phoxemics dkbusfldl izksdlsfedl c) Semantics d) None of these lhesafvdl mijksdr esa ls dksbz ugh 19. Organizational development (OD) is a planned change pluslaxbukred fodkl ¼vks-Mh-½ ds lfgr fu;ksftr ifjorzu gsa a) Evaluation ewy;kadu b) Invention vkfo"dkj c) Ability for self-renewal Lor% uohd`r gksus dh ;ksx;rk d) Reinforcement iquizzcyu 20. Whistle blowers are- [krjs dh?kavh ctkus okyksa dks a) To be removed from jobs uksdjh ls fudkyk tkrk gsa b) To be promoted inksuufr nsrs gsaa c) To be rewarded for the Organizational enrichment mugsa laxbukred lqn`<+rk ds fy, iq:lñr djuk d) To be protected since they intend to bring out truth mugsa lqj{kk iznku djuk vfuok;z gs D;ksafd os lr; dks mn~?kkfvr djuk pkgrs gsa

26 MA (Social Work) Third Semester Examination (Year 2014) Human Behaviour in Organization Subject Code: MASW-305 Time : 2:40 hours M.Marks : 60 Paper Code: JPJ-265 Roll No. Section B [k.m&^c^ (Short Answer Type Questions) (y?kqmrrjh; iz u) Attempt all questions (each question carries 4 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 4 vad fu/kkzfjr gsa) Q.No.2. Q.No.3. Q.No.4. Q.No.5. Q.No.6. Explain the structure and dynamics of personality according to Freud. Ýk;M ds vuqlkj O;fDrRo dh lajpuk,oa xr;kredrk dh O;k[;k dhft,a Adjustments plays the important role of protect human behaviour from various behavioural problems. Comment. **ekuo O;ogkj dks fofhkuu O;ogkfjd lel;kvksa ls cpkus esa lek;kstu egroiw.kz Hkwfedk fuhkkrk gs**a fvii.kh dhft,a What is organisational change? Explain its importance. laxbuh; ifjorzu D;k gs\ blds egro dh foospuk dhft,a Discuss the nature and working of work redesign model. iquvzfhkdyi dh izñfr rfkk dk;zokgh dk o.kzu dhft,a Discuss the main techniques of Motivation. vfhkizsj.k dh eq[; rduhdksa dk foospu dhft,a Define morale. How can the general level of morale be measured? Ekukscy dks ifjhkkf"kr dhft,a eukscy ds lkeku; Lrj dks dsls ekik tk ldrk gs\ No organisation is good or bad. It is this leader of the organisation who makes it so. Explain this statement. **dksbz laxbu vpnk ;k cqjk ugh gksrka ml laxbu dk usrk bls,slk cuk nsrk gsa bl dfku dks le>kb,a Explain in brief the main methods of Industrial Psychology. vks ksfxd euksfokku dh eq[; fof/k;ksa dks la{ksi esa le>kb,a State the main elements or steps of Communication Process. laeizs"k.k izfø;k ds izeq[k rro ;k pj.k crkb,a Explain the main forms of Employee Counselling? dezpkjh eu=.kk ds eq[; izk:ik dksu&dksu ls gs\

27 Section C [k.m&^l^ (Long answer type questions) (nh/kz mrrjh; iz u) Attempt all questions (each question carries 8 marks) lhkh iz uksa ds mrrj nsaa (lhkh iz uksa ds fy;s 8 vad fu/kkzfjr gsa½ Q.No.7. Q.No.8. Q.No.9. Q.No.10. Q.No.11 Explain the meaning of group dynamics and give the properties of a group. Lkewg xfr fokku dk vfkz,oa lewg dh fo ks"krk, le>kb,a Why groups are formed? Explain some of the theories of group formation. Lkewgksa dk fuekz.k D;ksa gksrk gs\ lewg fuekz.k dh fopkj/kkjkvksa ij izdk k Mkfy,A Explain the continuous changes through building learning organisation and continuous improvement programmes. Lkh[kus okyk laxbu cukus rfkk lrr~ lq/kkj dk;zøeksa ds ek/;e ls xyr lrr~ ifjorzuksa dh O;k[;k dhft,a Describe the fundamental assumptions and principles of human relation approach. Ekkuoh; lecu/k fopkj/kkjk dh vk/kkjhkwr eku;rkvksa,oa fl)krksa dk o.kzu dhft,a Define Industrial Psychology. Describes its main principles. **vks ksfxd euksfokku** dks ifjhkkf"kr dhft,a blds izeq[k fl)kurksa dk o.kzu dhft,a What is Job Analysis? How should it be performed? Evaluate its significance. dk;z fo ys"k.k D;k gs\ bls fdl izdkj djuk pkfg,\ blds egro dk ewy;kadu dhft,a What is Job Satisfaction. Explain in detail the factors affecting Job Satisfaction. **dk;z lurqf"v** dk D;k vfkz gs\ dk;z lurqf"v dks izhkkfor djus okys rroksa dks lfolrkj le>kb,a Describe in detail the main theories of leadership. Uksr`Ro dh izeq[k fopkj/kkjkvksa dk lfolrkj o.kzu dhft,a Communication is central to all human activities and is an integral part of one s life. Discuss the statement with special reference to kinds of communication. Lkapkj lhkh ekuo fø;k dykiksa dk dsunz gs rfkk ;g gekjs thou dk vfhkuu vax gsa bl dfku dh O;k[;k lapkj ds izdkjksa ds fo ks"k lanhkz esa dhft,a Communication is as necessary to business as the blood stream to a person - Keith Davis. Elucidate the above statement. **,d O;olk; ds fy, leizs"k.k dk mruk gh egro gs ftruk fd,d O;fDr ds fy, jdr lapkj dk** &dhfk MsfolA bl dfku dh iqf"v dhft,a