Annual Report Preventing Hunger and Homelesssness-Helping People Help Themselves

Transcription

1 Annual Report 2012 Preventing Hunger and Homelesssness-Helping People Help Themselves

2 A Message From South County Outreach Dear Friends, We are pleased to share with you our 2012 Annual Report. Many of our achievements are a direct result of generosity. In addition to financial support, many people volunteered to deliver our programs, attended our events, spoke on our behalf, encouraged their neighbors to learn more about us and shared with those in need how we could help. We continue to be driven by the desire to make our vision into a reality. South Orange County can become a community where no one experiences hunger or homelessness and the challenges that our clients have today become memories. Annually, South County Outreach assists more than 9,000 South Orange County residents through more than 55,000 services. Sadly, forty-five percent of the people that need our help are children. With all the problems that we face as a nation, hunger and homelessness would seem to be the challenge that is most personal and most directly impacts the children in our communities and should be the easiest to eliminate. More than 18,000 people experience homelessness over the course of a year in Orange County. Even more are faced with the threat of homelessness and hunger. We help 9,201 residents annually through 55,345 services. Every day, South County Outreach makes a direct and positive impact on our communities by assisting vulnerable residents with the tools that help them help themselves. The staff and volunteers enrich and renew many lives through their kind delivery of service. That kindness is further elevated by the dignity that they afford each person who visits our front door. These continue to be difficult times for non-profits, yet there is significant momentum at South County Outreach. We closed 2012 with a positive balance, secured more than 40,000 hours of volunteer support, supplied food to 3,000 residents each month and sheltered 30 families. This annual report provides just a brief snapshot of the ways South County Outreach is partnering to touch lives by preventing hunger and homelessness. We hope you enjoy reading more about our programs. Debby Thrailkill President, Board of Directors Lära Fisher Executive Director Aliso Viejo 464 Dana Point/Capo. Beach 134 Homeless 277 Irvine 970 Laguna Beach 35 Laguna Hills 692 Laguna Niguel 541 Laguna Woods 109 Lake Forest 2,391 Mission Viejo 1,234 Rancho Santa Margarita 573 San Clemente 425 San Juan Capistrano 907 Unincorporated Areas Total Residents Served 9,201 Client Visits by City 2012 Our clients receive an average of four services annually for a total of 55,345 services to South County residents. Thank You South County Outreach would like to thank the following cities for their continued support: Aliso Viejo, Irvine, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo and Rancho Santa Margarita.

3 Shandy s Story SOUTH COUNTY OUTREACH has served the underemployed, the unemployed, households in crisis and the homeless since Many of our clients struggle to make a living earning minimum wage. Residents from Irvine to San Clemente and Laguna Beach to Rancho Santa Margarita, from all backgrounds and walks of life visit our doors. Let me start from the beginning. After spending a year and a half temporarily living with family members, it was time for me and my husband, Mike, and our 3-year old son to move out on our own. We were living with Mike s aunt in San Clemente and had one month left before we had to move out. The only problem was that we had nowhere to go. We were making just enough to buy food, but the thought of trying to make it on our own seemed impossible. Mike was let go from his job and couldn t find work and I worked part-time. When it seemed like we had nowhere to turn, I started calling for help. I contacted South County Outreach after being referred by another non-profit organization. I interviewed with Angella, a Case Manager for the Transitional Housing Program. I was so nervous during and after the interview process. I remember pacing back and forth at Mike s aunt s house wondering what our future held! After much hoping and praying, I received the call that we were accepted in the program. We were overjoyed! Just the thought of having our own place and being able to provide for our son was amazing. Beginning the program, we couldn t believe how many resources there were at South County Outreach. With two weekly meetings with our case manager and other program participants, we focused on setting goals in all aspects of our lives budgeting, employment and personal growth. We reviewed our goals weekly and were able to see how we progressed. Budgeting and saving was so important and we were able to see where our money was going. It got us thinking about having a home of our own and a future for our family. Anytime we needed help, Cassie, our Case Manager, was there. She genuinely cared whether we did well, helped us through the process and made sure we were on the right path. Within 9-months we were able to attain self-sufficiency. Mike and I were able to find full time work, each receiving promotions and raises; find affordable childcare for our son and save for a deposit for an apartment of our own. On December 15, just before the holidays, we moved into our apartment. The Transitional Housing Program was everything to us. It helped us get back on our feet, taught us how to save, how to be responsible, helped us be better parents and gave us confidence in life. The program was a complete lifesaver it saved us. We will be forever grateful.. - Shandy

4 TRANSITIONAL HOUSING PROGRAM This comprehensive program helped approximately 32 families; 37 adults and 66 children in 2012 reach self-sufficiency by housing them in 17 South County Outreach owned condominiums. Our masters-level case management team work with families on issues such as financial management, day care, life skills, education, and employment enhancement through personalized attention. FOOD PANTRY The Food Pantry provides a variety of nonperishable foods, fresh produce and breads and sometimes dairy and meat products for families to take home and make nourishing meals. We provide a week s worth of emergency food to 3,000 residents per month. We collect and distribute 900,000 lbs. of food each year. HOMELESS PREVENTION PROGRAM Every now and then hard working people experience financial hardship. Sometimes our neighbors just need a little extra help in paying bills. The program helps families stay housed reducing the costs of eviction and preventing homelessness. In 2012, we distributed $76,000 in assistance checks to property owners and utility companies on behalf of our clients. COMPUTER LEARNING LAB Our Computer Learning Lab offers free computer classes to promote workforce development for more than 500 students annually who are trying to increase their skills to obtain better paying jobs. As unemployed and underemployed residents seek to increase their financial stability, South County Outreach remains dedicated to helping improve workforce knowledge and skills. UPSCALE RESALE THRIFT STORE As the social enterprise of South County Outreach, Upscale Resale provides gently used clothing and housewares to the community, generating $40,000 annually in direct revenue that keeps our Food Pantry shelves full when donations are low. More than 400 clothing vouchers are distributed to clients needing clothing for themselves and their children. VOLUNTEERS Individuals, families, faith communities, businesses, schools, corporations and organizations support all aspects of South County Outreach including assisting clients in our program areas, conducting food and clothing drives and participating in our backpack, school supply and Holiday Adopt-a- Family Programs. With only seven full-time staff members, nearly 2,000 volunteers log 42,267 hours annually.

5 2012 Total Income $2.8M SOCIAL ENTERPRISE 6% CORPORATIONS & BUSINESSES 1% FAITH GROUPS & ORGANIZATIONS 4% RENTAL INCOME 3% EVENTS 2% 45 % of those we serve are children INDIVIDUALS 10% OTHER COMMUNITY GRANTS 7% GOVERNMENT GRANTS 14% GIFTS IN KIND 53% 1,420 households received donated holiday meals and children s holiday toys Expenses $2.7M FUND RAISING 3% SOCIAL ENTERPRISE 4% ADMIN 8% PROGRAMS 85% 1,300 back-to-school backpacks were distributed to children 1,858 donors in Current Assets $462,627 $377,198 Total Assets $1,828,863 $1,816,613 Liabilities $522,499 $540,447 Net Assets $1,306,364 $1,276,166 Total Liabilities & Net Assets $1,828,863 $1,816, grant requests were funded for a total of $343,767

6 Our Mission Partnering to touch lives by preventing hunger and homelessness and providing individuals, families and seniors in crisis with the tools that help them help themselves. Our Vision South Orange County becomes a community where no one need experience hunger or homelessness. Board of Directors Debby Thrailkill President, Board of Directors Lighting Supply, Inc. Larry Mount President-Elect, Board of Directors Edison Capital, Edison Mission Energy, Retired Robert VanEvery Secretary, Board of Directors Rockwell Collins Matthew Conrad Treasurer, Board of Directors Conrad LLP Ken Bowen The Bowen Team Re/Max Real Estate Group Patricia Flack Yamaha Corporation of America Barbara Foster Insights Worldwide Research Chang Lee Union Bank Christina Mahr Applied Medical Andrew Morrow CBRE Brokerage Services Robert Nelson Experian Group Steve Severy American Diversified Dental Systems Mike Stuhley Formtran, Inc. and GoScan, Inc. Mike Thompson UBS The Thompson/Katzaroff Financial Group Melinda White Toshiba America Information Systems, Inc. Kathy Wilbur Toshiba America Information Systems, Inc. Advisory Committee Helen Vallerand Pfizer, Retired Vista Terrace, Lake Forest, CA