Healthier Communities

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1 Building Healthier Communities C O M M U N I T Y G I V I N G I N C A N A D A

2 The foundation of our commitment Manulife is committed to helping Canadians live healthier and happier lives by supporting initiatives that benefit the communities where we live and work. By partnering with organizations that have high potential for positive and lasting impacts on the lives of Canadians, Manulife fulfills its promise to contribute to the health of our communities. 2

3 We know a lot about commitments: We help our customers meet theirs. Manulife is one of the largest and most successful financial services companies in Canada. We help our customers secure their futures and their families futures with a broad range of wealth management and insurance products. Whether that means saving for their own retirements, covering their parents long-term care needs, or providing life or critical illness protection to help families through the illness or loss of a loved one, Manulife has the financial strength to make sure we meet our commitment to our customers to be here 10, 20 or 50 years from now. 3

4 Our commitment to build healthier communities Most of Manulife s community giving is directed to health-related initiatives that have the potential to improve many lives. We help hospitals deliver the highest quality care to their patients We help health organizations provide programs that support people living with debilitating illnesses We support programs aimed at promoting good health We invest in some of the most leading edge health research in the world research that holds the promise for a healthier future. 4

5 A few examples: Mental Health Foundation of Nova Scotia (Halifax) A donation from Manulife to the Mental Health Foundation of Nova Scotia will support the construction of residences for mental health patients transitioning from hospital into the community. Programs and support delivered by professional staff will be aimed at building the confidence and skills these patients need to successfully integrate back into society. Currently many patients are receiving treatment and trying to recover in overcrowded, sub-standard facilities, surroundings that would be considered inadequate for patients who are receiving treatment and recovering from other illnesses. There is a tremendous gap between the acute care offered to mental health patients in a hospital setting and the support they receive once they are discharged. The donation from Manulife will go a long way in addressing this gap for many of Nova Scotia s mental health patients. Montreal Heart Institute At the Montreal Heart Institute the adage an ounce of prevention is worth a pound of cure, is more than just a time-worn saying. The Institute s prevention and rehabilitation centre, called EPIC, is the largest of its kind in Canada. A donation from Manulife to the Montreal Heart Institute will help EPIC carry out its mandate to prevent heart disease and rehabilitate those living with it by contributing to primary and secondary prevention services and research. Primary prevention services target people who do not have heart disease or cardiac problems, yet wish to maintain or improve their heart health. Secondary prevention services are geared toward preventing complications in those who have experienced heart disease or cardiac problems and providing them with rehabilitation services. The EPIC centre also gives researchers access to the largest fitness centre in Canada for coronary patients, allowing them to conduct clinical research projects in primary and secondary prevention. Multiple Sclerosis Society of Canada Manulife joins other leading Canadian businesses, doctors, researchers and individuals across Canada to support the Multiple Sclerosis Society of Canada s endms fundraising campaign. As a leader in MS research, the MS Society is answering the need to enhance MS research in Canada. The endms campaign represents an immediate, dedicated investment not only in advancing Canada s leadership position in finding a cure, but in capitalizing on this opportunity to emerge even stronger as a community of researchers. The endms campaign will raise $60 million to recruit, train, support and retain the next generation of MS researchers in Canada, and to accelerate their research activities to find a cure and improved treatments for MS. For people living with MS, this campaign enhances the hope that a future free from MS is an achievable goal. 5

6 Peter Munk Cardiac Centre (Toronto) The Peter Munk Cardiac Centre at Toronto General Hospital houses the largest cardiac program in Canada and it received a significant boost to its Mechanical Heart Program with a donation from Manulife. The Peter Munk Cardiac Centre is one of the few major heart transplant centres in North America that has the critical mass of expertise and resources necessary to truly impact the way heart failure is treated through the use of artificial hearts and by performing heart transplants. Many patients with sudden or longstanding heart failure die while waiting for a transplant. In many cases these deaths, otherwise preventable through heart transplantation, occur because of a shortage of suitable heart donors. Mechanical hearts can support a failing heart for months or years until its function recovers or until a donor heart is available for transplantation. St. Mary s Hospital (Kitchener-Waterloo) At St. Mary s Hospital, Manulife funding has established a special step-down unit within its Coronary Care Unit (CCU). The step-down unit allows cardiac staff to transfer patients from the most critical care area of CCU to an environment where resources better match the level of care required. The step-down unit operates on a 3-to-1 patient-to-nurse ratio, below the 2-to-1 ratio of the CCU, but well above the typical 5-to-1 ratio found in an in-patient unit. It ensures CCU beds are being used for only the most critically ill cardiac patients. 6

7 Grant MacEwan College (Edmonton) A donation to Grant MacEwan College in Edmonton established the Manulife Endowment in Psychiatric Nursing. This fund will provide two annual Psychiatric Nursing Leadership Awards for the top two 2nd year students in the Psychiatric Nursing program. In addition, it will fund specialized professional development for students of the program, including workshops, conferences, seminars and research opportunities. Registered Psychiatric Nurses are the largest group of health care professionals in the mental health field. With psychiatric nursing recognized as a discrete profession in Western Canada and many other countries, RPNs are valued health team partners in today s complex health care environment. Alzheimer Society of BC (Vancouver) Manulife s donation to the Alzheimer Society of BC provides funding for a much-needed education and support program for caregivers of those suffering from Alzheimer s disease and other dementias. With more than 64,000 people in British Columbia affected by Alzheimer s disease and 14,000 new cases each year, the number of caregivers living with the stress and uncertainty of caring for their loved ones is also on the increase. A series of free workshops provide caregivers with information about Alzheimer s disease and offers strategies and support to help manage the emotional toll this progressive disease has on families. 7

8 We follow an inspiring lead: the commitment of our own employees Manulife employees are the cornerstone of many of our community efforts. Whether it s swinging a hammer for Habitat for Humanity, running, walking or cycling to raise money for a good cause, or offering support to those in need, our employees bring a lot of heart to their communities. To recognize their efforts, Manulife has a number of employee programs that provide funding to causes that are important to them. It s our way to say thank you for helping to make our communities better places to live and work. Helping Hands supports our employees volunteer efforts by providing $500 grants to charities where they volunteer 25 hours or more annually. In 2008, we issued close to $60,000 in Helping Hands grants. PowerMatch is a program that supports employees fundraising efforts. Employees who collect pledges for a registered charity fundraising event (for example, Weekend to End Breast Cancer, Terry Fox Run, Run for the Cure, Manulife Walk for Memories), can apply for a matching donation up to $150. We issued more than $25,000 PowerMatch grants in The Manulife United Way campaign supports the social needs of our communities through an employee match program. Employee, retiree and advisor donations are matched dollar for dollar to a maximum of $5,000. With the company s matching donation included, employees in Canada contributed more than $3 million to their communities through the United Way campaign. Manulife and its employees adopt Inner City Toronto School Rose Avenue Public School in Toronto s downtown has captured the hearts of Manulife employees working nearby at 200 Bloor. Manulife s partnership with this school and the St. James Town community has turned into a labour of love. Combining funding from Manulife, employee involvement, and the kids enthusiasm has proved a winning combination. Surrounded by apartment towers in one of Toronto s poorest neighbourhoods, Rose Avenue Public School is a special place for many St. James Town families. It s a place where children go to school and parents participate in various community programs. Starting with a complete schoolyard renovation in 2005, Manulife s support for Rose Avenue Public School has thrived and grown providing a wide range of resources for the school and the St. James Town community. 8

9 Spirit of Giving Committees offer Manulife employees in Kitchener-Waterloo, Halifax, Toronto and Montreal the opportunity to direct a $25,000 holiday donation to a local charity or charities that they believe can make an impact in their communities. Charities selected by Manulife s employee Spirit of Giving Committees in 2008 include: Halifax: The QEII Foundation, Palliative Care Unit ($10,000); Parker Street Food & Furniture Bank ($7,500) and the Canadian Cancer Society, Relay for Life ($7,500) Montreal: Fais-un-voeu Canada / Make-a-Wish Foundation Canada ($10,800); Centre de la petite enfance Genesis - Day care in impoverished neighbourhood ($6,200); Centre pour les victimes d agression sexuelle - Centre for victims of sexual abuse ($4,000) and Foundation Auberges du coeur Helps street youth ($4,000) Toronto: Bloorview Kinds Foundation ($15,000); Society of Saint Vincent de Paul ($5,000) and BOOST Child Abuse Prevention & Intervention ($5,000) Kitchener-Waterloo: Family & Children s Services, Tree of Hope ($9,500); Women s Crisis Services ($9,500); Food Bank of Waterloo Region ($2,000); Planned Lifetime Network ($2,000) and Nutrition for Learning ($2,000). During the past four years Manulife employees have donated thousands of items for the yearly book and clothing drive. Since 2005, more than 10,000 books have been donated to the school and hundreds of coats, hats, socks, mittens, boots and other needed clothing items have been given. Rose Avenue Public School principal, Marguerite Campbell, understands and appreciates the importance of partnerships in the life of the school. A true community school is supported by parents, staff and other partners, she commented. It is through vibrant community partnerships that all stakeholders are able to share their resources and experiences that enrich the learning environment for children. 9

10 Our Healthier Community Partners In 2008, Manulife Financial donated more the $9 million to Canadian communities. Here are some of the organizations that we supported to help us fulfill our promise of a healthier future for our communities: Alzheimer Society of BC Alzheimer Society of Toronto and Ontario, Manulife Walk for Memories Alzheimer Society of Nova Scotia Baycrest Foundation Bloorview Kids Foundation Breakfast for Learning Breast Cancer Action, Manulife Walk & Fun Run (Ottawa) Calgary Health Trust, Hotchkiss Brain Institute Canadian Association of Food Banks Canadian Blood Services Permanent Clinic, Manulife Centre Canadian Cancer Society Canadian Mental Health Association, Nova Scotia Branch Cancer Care Nova Scotia Centre for Addiction and Mental Health (Toronto) Chicoutimi Hospital Coast to Coast Against Cancer Conestoga College, Kitchener, Manulife Health Skills Labs Crohn s & Colitis Foundation of Canada Dalhousie University (Halifax) Dartmouth General Hospital Foundation Dr. H. Bliss Murphy Cancer Care Foundation Food Bank of Waterloo Region Grand River Hospital (Kitchener-Waterloo) Grant MacEwan College, Manulife Endowment in Psychiatric Nursing (Edmonton) HopeSpring Cancer Support Centre (Waterloo) Huntington Society of Canada Inverness Consolidated Hospital (Cape Breton) IWK Health Centre (Halifax) 10

11 Kidney Foundation, BC Branch King s County Memorial Hospital (PEI) La Maison des greffés du Québec ( Montreal) Laval Hospital Foundation (Quebec) London Health Sciences Centre Mental Health Foundation of Nova Scotia Montreal Children s Hospital Foundation (Pedal for Kids) Montreal Heart Institute Foundation Montreal Neurological Institute & Hospital MS Society of Canada NeuroScience Canada Sport Nova Scotia, Manulife Dragon Boat Festival (Halifax) Parkinson Society of Canada Peter Munk Cardiac Centre (Toronto) Portage Ontario Princess Margaret Hospital Foundation (Toronto) Providence Heathcare Foundation (Toronto) QEII Health Sciences Centre (Halifax) Quebec Breast Cancer Foundation Royal Ottawa Hospital Run for Life (Waterloo) Sherbrooke Geriatric University Institute SickKids (Toronto) St. Joseph s Hospital (New Brunswick) St. Mary s General Hospital (Kitchener-Waterloo) St. Michael s Hospital Foundation (Toronto) Sunnybrook Health Sciences Centre (Toronto) Trillium Health Centre Foundation United Way University of Quebec Foundation, Mental Health Research Chair University of Saskatchewan, In Motion University of Sherbrooke Hospital Foundation University of Waterloo, Manulife Wellness Centre University of Windsor, Schulich School of Medicine Vancouver Community College, School of Health Sciences Wilfrid Laurier University, Manulife Centre for Healthy Living (Waterloo) YMCA, Healthy Hearts Program (Vancouver) 11

12 For more information about community giving at Manulife Financial, please visit Manulife Financial is officially designated a Caring Company by Imagine Canada. Manulife Financial and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation. (01/2009) 00954