Hotel Reservation Information. Best Western Premier 1 N. Main Street Oshkosh, WI (920) Monday, June 12, 2017

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Oshkosh, WI Hotel Reservation Information Best Western Premier 1 N.

Monday, June 12, 2017 EAA Welcome Reception Sponsored by National

1 15.5 Credits! Programs + 2 CEU Cat. 2 for exhibits WFDA Convention Registration Information 136th Annual June Best Western Premier Waterfront Hotel & Convention Center Oshkosh, WI Hotel Reservation Information Best Western Premier 1 N. Main Street Oshkosh, WI (920) The Best Western does not allow for online booking. Call the hotel directly at (920) or (855) and mention the WFDA Convention. $99.99 per room (plus tax and fee) Room block will be held until 5/25/2017 Monday, June 12, 2017 EAA Welcome Reception Sponsored by National Guardian Life Insurance Company 1:00-5:00 PM WFDA Board Meeting Thistle Room - Convention Center 5:30-8:30 PM Welcome Reception at EAA Airventure Museum RSVP on Registration Form Complimentary bus transportation begins at 5:00 PM from Best Western and runs until 9:00 PM.

2 7:00-8:30 AM On-Site Registration Tuesday, June 13, 2017 Refreshments Sponsored by Batesville Silent Auction Sponsored by Madelyn Co. President s Reception Sposored by Federated Insurance *Sessions from 8:30 AM until 10:30 AM are closed to Exhibitors and Non-Members.* *Only WFDA Members may attend.* 8:30-9:00 AM MATC Program Update 0.5 CEU Category 3 Presented by: MATC Instructors Wondering how the future of funeral service in the state of Wisconsin is being shaped? Hear directly from the Milwaukee Area Technical College Funeral Service Program instructors as they share program updates, student involvement and program statistics. 9:00-9:30AM WFT Update 0.5 CEU Category 3 Presented by: Ed Brady, trustee of the WFT and Dick Brady, VP of Fiduciary Partners, Inc. Update on the Wisconsin Funeral Trust. 9:30-10:30 AM General Business Session #1 1 CEU Category 2 Legislative update, Legal Cousel Update by Michael Sharkey, Treasurer s Report, Executive Board Nominations. *Sessions re-open to Exhibitors and Non-Members.* 10:30-11:30 AM Crash Scene Awareness 1 CEU Category 2 Presented by: David Spakowicz, WisDOT Traffic Incident Management Enhancement (TIME) Traffic crashes are inherently dangerous, especially for the individuals that respond to and mitigate them. This presentation will explain the need for all responders, regardless of discipline or duty, to remain vigilant of the dangers of working at or near a crash scene. Will cover what to do if you arrive on a dangerous traffic scene and resources that can be of service to funeral directors. 11:30 AM - 12:30 PM Lunch / Vendor Booth Visition Individual box lunches will be served in the main convention hall. 12:30-1:30 PM Leveraging Your Online Presence 1 CEU Category 3 Presented by: Samantha Watson, Frazer Consultants In a world where families are finding you online, do you stand out? Learn how to leverage your online presence without disrupting your busy schedule with simple and effective digital marketing tricks, including social media and search engine optimization. 1:30-2:30 PM Handling Drugs After a Loss 1 CEU Category 3 Presented by: Kim Meller and Sargent Kurt Zempel Abuse of heroin and prescription drugs have been causing increased problems for our communities. This presentation will provide background on the cause of the opioid crisis, signs and simple steps that can be taken to help reduce or prevent the risk of addiction. Learn about resources that can help families after they lose someone to perscription or other drugs. We will cover how funeral directors can work with public health in their cities/counties and share with families how to properly dispose of prescription drugs. 2:30-3:00 PM Break / Vendor Booth Visitation

3:00-4:00 PM Understanding Your Families Journey to a New Normal 1 CEU Category 1 Presented by: Nan and Gary Zastrow, Wings When a loved one dies, a bereaved person experiences a new normal that is

The journey after loss is about discovering Who am I now?

3 3:00-4:00 PM Understanding Your Families Journey to a New Normal 1 CEU Category 1 Presented by: Nan and Gary Zastrow, Wings When a loved one dies, a bereaved person experiences a new normal that is different than other life changes. Bereaved people feel misunderstood by family and friends who have not experienced a significant loss in life. The journey after loss is about discovering Who am I now? While you can t direct someone s path to healing their grief, being aware of the challenges he or she is dealing with will allow you to be empathetic and present to healing. In our presentation, we want to share our perspective of a new normal and what the bereaved might experience. 4:00-5:00 PM Preserving your American Dream 1 CEU Category 2 Presented by: Mark Loden, Federated Insurance This presentation explores the questions all family business owners need to consider when planning their estates. Attendees will gain insight into simplifying the business succession and estate planning process, and learn about Federated s proven planning strategy for bringing a measure of certainty to entrepreneurs as they create, build, and preserve your great American dream. 5:00-6:30 PM President s Reception A great opportunity to mingle and catch up with friends in the Association and exhibitors too. There will be hors d oeuvres, hosted beer, wine and soft drinks and a cash bar. Evening Explore downtown Oshkosh with many restaurants in walking distance. Take the riverwalk and enjoy the sites of the Fox River. Wednesday, June 14, 2017 Refreshments Sponsored by Batesville Breakfast and Service of Remembrance Sponsored by Urns Unlimited Keynote Speaker Sponsored by Brown-Wilbert Burial Vaults 7:00-8:00 AM On-Site Registration 8:00-8:30 AM Breakfast Athearn Ballroom - Breakfast will be served promptly at 8 AM and followed by Service of Remembrance. 8:30-9:30 AM Service of Remembrance 1 CEU Category 1 We pay tribute to those members of WFDA who have passed during the previous year. 9:30-10:00 AM Break / Vendor Booth Visitation 10:00-11:00AM General Business Session #2 1 CEU Category 2 25 & 50 Year License Awards, Officer Voting, Installation of new officers. Past President s Address and President s Address. 11:00 AM - 12:00 PM Medica l College o f WI Anatomical Gift Registry: Allocations and Impact 1 CEU Category 4 Presented by: Todd Hoagland, PhD, Director, Anatomical Gift Registry The Anatomical Gift Registry at the Medical College of Wisconsin maintains and allocates body donations to support a broad spectrum of educational and clinical research endeavors. Anatomical donations are essential for training healthcare professionals and to support clinical research. This presentation will cover program logistics, allocation of body donors, the medical student experience using donors and the annual memorial service.

Noon - 1:30 PM Lunch Buffet - In Main Convention Hall / Vendor Booth Visitation Past President s Luncheon 1:30 PM

5 CEU Category 2 First we need to describe what this seminar is NOT.

from other promotion and media companies.

This seminar has one focus: YOU and your staff.

powerful force in holding on to traditions while working in a world of transition is the personal relationships

Alvin Toffler wrote 46 years ago in his book: As technological skills go up, people skills go down. He is right.

front. These programs are much more effective than giving away calendars, combs, or sewing kits.

THE HUMAN EXPERIENCE PEOPLE THE SUBSTANCE, THE DNA OF FUNERAL SERVICE NOTHING HAPPENS UNTIL A RELATIONSHIP IS

things. MISUNDERSTANDINGS: Change - learning, unlearning, relearning.

4 Noon - 1:30 PM Lunch Buffet - In Main Convention Hall / Vendor Booth Visitation Past President s Luncheon 1:30 PM Silent Auction Closes 1:30-5:00 PM Keynote Speaker: Todd Van Beck 1:30 PM Session 1: Tradition in Transition 1.5 CEU Category 2 First we need to describe what this seminar is NOT. This is not a seminar which teaches, informs, and presents information you can easily buy, pick up, and gather from other promotion and media companies. This seminar is about promoting traditions in times of constant transitions. This seminar has one focus: YOU and your staff. I am convinced that regardless of technological advancements and non-stop social media, to this very day the most powerful force in holding on to traditions while working in a world of transition is the personal relationships that each individual funeral professional makes with individual people in their communities. Alvin Toffler wrote 46 years ago in his book: As technological skills go up, people skills go down. He is right. When we finish this seminar you will have free access to 23 new programs which puts you and your staff right out front. These programs are much more effective than giving away calendars, combs, or sewing kits. 3:15PM Session 2: The onorable Profession 2 CEU Category 3 THE CALL TO FUNERAL SERVICE: Everybody has a story. THE HUMAN EXPERIENCE PEOPLE THE SUBSTANCE, THE DNA OF FUNERAL SERVICE NOTHING HAPPENS UNTIL A RELATIONSHIP IS BUILT NOTHING THE MISSION OF OUR PROFESSION: Help people solve problems, enhancing the experience and the little things. MISUNDERSTANDINGS: Change - learning, unlearning, relearning. Anti-funeral people, buying habits, immediate gratification, the family unit and time, time, time - more quality time. BELIEF: What is in our heart, attitude, position, ethics and reverence for the dead and our story. SERVICE VS. LIP SERVICE: Expanding the network, knowledge and attitude. THE BEAUTY OF FUNERAL SERVICE WHAT ARE OUR OPTIONS IN THE END? 5:00 PM Adjourn Printing provided by Hoffman Burial Supplies, Inc.

136th Annual Convention Member Registration Form Please fill out one registration form per person Name: Funeral Home: Address: City: State: Zip: Phone: Email: Registration Type Funeral Director

5 136th Annual Convention Member Registration Form Please fill out one registration form per person Name: Funeral Home: Address: City: State: Zip: Phone: Registration Type Funeral Director Convention Registration $225 Apprentice / Student Convention Registration $50 25/50 Year License Honoree Complimentary EAA Event (see right) Complimentary with one of the above Convention Registrations EAA Event The WFDA Convention Welcome Reception at the EAA Museum is included with paid convention registration. Attendees are welcome to bring their immediate families to the museum at no additional charge. Please include the number of family members accompanying you. Yes, I will be attending the reception at the EAA! I will be attending and bringing additional family members. Please write-in number TOTAL AMOUNT INCLUDED Payment Information: Check Credit Card MasterCard Visa American Express Name on Card: Number: Expiration: CVV: Pay w/check: Include registration form (this page only) & check made payable to WFDA in the mail. Pay w/credit Card: Include credit card information on registration form and mail, fax to (608) or to laura@wfda.info. WFDA 22 E. Mifflin treet Suite 1010 Madison, WI If you have any questions contact Laura with WFDA at (608) or laura@wfda.info

Hotel Reservation Information. Blue Harbor Resort 725 Blue Harbor Drive Sheboygan, WI 53081

Hotel Reservation Information. Blue Harbor Resort 725 Blue Harbor Drive Sheboygan, WI 53081 12 Credits! Programs + 2 CEU for exhibits WFDA Convention Registration Information 137th Annual June 11-13. 2018 Blue Harbor Resort on Lake Michigan Sheboygan, WI Hotel Reservation Information Blue Harbor