Situation Manual. 230 Minutes. Time Allotted. Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group

Transcription

1 Situation Manual 230 Minutes Situation Manual Tabletop Exercise 1 Disaster Resistant Communities Group

2 ACE St George Start Exercise During the exercise it will be important to remember and comply with the following statements: It is important NOT to jump ahead in the exercise scenario. In other words don t focus on what might happen, focus on the Common Operating Picture that is presented during the exercise to make informed decisions. In any exercise a number of assumptions and artificialities may be necessary to complete play in the time allotted. During this exercise, the following apply: 1. The scenario is plausible, and events occur as they are presented. 2. There is no hidden agenda, nor any trick questions. Exercise Basics: 1. This exercise contains a total of 13 scenario and inject pages. 2. The exercise is self-paced and it should take approximately two hours to complete. However, based on the time spent on each scenario and inject the exercise may be completed in under two hours or it may take much longer than two hours to complete the exercise. 3. A break may be taken approximately half way through the exercise. 4. All videos embedded within this exercise can be enlarged to FULL SCREEN by simply clicking on the full screen icon in the lower right hand corner of the video. 5. Thoroughly review all scenario information and injects as they are presented during the exercise. At the end of the exercise you will need to complete an evaluation (Hotwash) on how your team preformed during the exercise. The Hotwash will consist of your team providing comments on three areas in which it performed well and three areas for your consideration to improve or modify existing plans for your agencies preparedness, response and recovery capabilities. Found below are Hotwash examples: Strength During the exercise our team consulted our disaster plans and procedures and found them to be complete. Area for Improvement During the exercise our team consulted our disaster plans and procedures and found portions of the plans and procedures that need to be revised. If you need assistance anytime during the exercise please call the Help Desk at: Phone Number Account Number # 20 Minutes Situation Manual Tabletop Exercise 2 Disaster Resistant Communities Group

3 ACE St George Scenario # 001 No Image Tuesday 6:03PM A Royal Airlines plane carrying 152 passengers and a crew of five is directed by air traffic control to perform an emergency landing at the St George Airport after the pilot reports engine trouble en route from Salt Lake City to Los Angeles. As the plane approached runway 1 from the southwest, the landing gear failed to engage causing the plane to crash resulting in 97 fatalities and 60 people injured. CLICK ON VIDEO TO PLAY Video Library General Video # 27 Sioux City Airplane Crash 10 Minutes Situation Manual Tabletop Exercise 3 Disaster Resistant Communities Group

4 ACE St George Inject # 002 Image of Phone Tuesday 6:05PM The airport has notified 911 Dispatch of the crash and initial notifications of emergency response agencies (Fire, Law Enforcement, EMS, Hospitals, etc.) have been completed. Briefly describe the method of notification and the approximate timeline by which Public Information Officers (PIOs) will be notified of the incident. Identify the agency that would be lead for PIO responsibilities, along with the name and title of the lead PIO from that agency. Based on your agencies plans discuss as a team then document the initial action steps for PIOs upon being notified of the crash. Situation Manual Tabletop Exercise 4 Disaster Resistant Communities Group

5 ACE St George Inject # 003 Image of ARFF Tuesday 6:47PM The airport s Aircraft Rescue and Fire Fighting (ARFF) unit has established a Unified Command and is coordinating the agencies that have responded to the incident. The Incident Commander (IC) is trying to deal with the media and the amount of information which is rapidly unfolding. The IC recommends that the PIO establish a way to coordinate information flow to the media and the public. As the Lead PIO identify and briefly describe the actions that would be taken to ensure efficient and accurate coordination of information. (Note: Response to this inject should be based on the discussion among group members.) Situation Manual Tabletop Exercise 5 Disaster Resistant Communities Group

6 ACE St George Inject # 004 Image of JIC Tuesday 7:14PM As information regarding the crash and its magnitude becomes more apparent, it is determined that additional PIO personnel and resources will be needed to adequately support the Joint Information System (JIS) and Joint Information Center (JIC). Briefly describe how additional PIO resources will be requested. What would the expected timeframe be for establishing a JIS? Identify the agency that would be responsible for activating and coordinating the JIC. Based on current information identify a potential JIC location for this event. (Note: Conduct a short group discussion to consider potential JIC locations if an airline crashed in other areas or regions.) 20 Minutes Situation Manual Tabletop Exercise 6 Disaster Resistant Communities Group

7 ACE St George Inject # 005 Image of Social Media Tuesday 7:23PM Media outlets are reporting that many people observed an explosion before the plane crashed. Rumors of terrorism are beginning to show up on Twitter and Facebook. Because the media is now integrated with Facebook, Twitter and other social media sources, it will be important for PIOs to monitor and post messages to social media sites. (Note: Access the most recent Situation Report from on-scene Unified Command.) Identify the Twitter account(s) that would be used to post information regarding the crash for your organization. Prepare a Tweet to be posted to the identified account(s). (Note: Tweets are limited to 140 characters.) Create a hashtag for this event. Identify the Facebook account(s) that would be used to post crash information for your organization. Prepare language for a Facebook posting to the identified account(s). 20 Minutes Situation Manual Tabletop Exercise 7 Disaster Resistant Communities Group

8 ACE St George Inject # 006 Image of Local Media Tuesday 9:05PM Shortly following the crash, Royal Airlines activated its Family Assistance Hotline. Describe the role the JIS / JIC would have in ensuring local / regional media outlets are aware of the hotline phone number. Situation Manual Tabletop Exercise 8 Disaster Resistant Communities Group

9 ACE St George Scenario # 007 Image of Family Assistance Center Wednesday 8:37AM Overnight response activities on the airfield have shifted to recovery activities and setting up a Family Assistance Center. (Note: Access the Family Assistance Center Fact Sheet to review the activities that take place at a Family Assistance Center.) Royal Airlines and the National Transportation Safety Board s (NTSB) Transportation Disaster Assistance Division (TDA) have been working with local agencies to establish a Family Assistance Center in a Courtyard by Marriott Hotel located at 185 S 1470 E in St George off I-15 about 3.5 miles from St George Airport. (Note: To thoroughly understand the roles and responsibilities regarding the establishment and management of a Family Assistance Center access the Aviation Disaster Family Assistance Act of 1996 and the Federal Family Assistance Plan for Aviation Disasters.) Situation Manual Tabletop Exercise 9 Disaster Resistant Communities Group

10 ACE St George Inject # 008 Image of FAC After reviewing the Family Assistance Center Fact Sheet, briefly describe the roles, if any, PIOs would have in establishing or supporting a Family Assistance Center. Based on the information in the Family Assistance Center Fact Sheet, create a news advisory about the Family Assistance Center. Information could include location of the center, how it operates, etc. Situation Manual Tabletop Exercise 10 Disaster Resistant Communities Group

11 ACE St George Inject # 009 Image of Fatality As a PIO in the JIC, you are contacted by media requesting names of victims and hospitals to which the injured have been transported. Briefly explain how this request would be handled and what information would be provided. Would you have access to the number of fatalities, injuries and the hospitals where the victims are located? Briefly explain why you would or would not have access to such information. Yes No 20 Minutes Situation Manual Tabletop Exercise 11 Disaster Resistant Communities Group

12 ACE St George Inject # 010 Image of Medical Examiner Friday 10:43AM Medical Examiners from across the state have been deployed to St. George to support mortuary services. As the identities of victims are determined, the process of notifying the next of kin begins. Describe the role, if any, that PIOs would have in supporting death notifications. (Note: Access an example of Death Notification Procedures.) Situation Manual Tabletop Exercise 12 Disaster Resistant Communities Group

13 ACE St George Inject # 011 Review the News Release about the Medical Examiner s Office. Image of Press Release Family members continue to call the Family Assistance Hotline. They are inquiring about when the Medical Examiner will finish identifying the deceased and when the bodies of their loved ones will be released. Based on the information provided in the News Release, craft a message to share with families explaining how the identification of human remains works in Utah. Situation Manual Tabletop Exercise 13 Disaster Resistant Communities Group

14 ACE St George Inject # 012 Image of Downsizing Friday 7:30PM Given the fact that the media works on a 24 hour news cycle, the nation s attention has moved on to other news events. As activities related to the crash and the Family Assistance Center continue to wind down, briefly describe the role of PIOs, if any, in the days and weeks to come. Situation Manual Tabletop Exercise 14 Disaster Resistant Communities Group

15 ACE St George Inject # 013 Image of Review (Note: Briefly discuss if you found the resources that were available to you during this exercise as beneficial in supporting your role as PIO.) Identify and describe additional resources such as templates, checklists, guidelines, etc. that would be beneficial to PIOs during a Mass Fatality incident. List and describe any planning and / or resource gaps that were identified during today s discussion. In addition, list any recommendations that can be implemented to improve PIO response during future Mass Fatality events. 20 Minutes Situation Manual Tabletop Exercise 15 Disaster Resistant Communities Group