On-Boarding New Leaders: A Developmental Approach

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1 On-Boarding New Leaders: A Developmental Approach Dessalen Wood VP of Talent Development Cineplex Entertainment Legal Notice: These slides are being provided to support your participation in the online seminar which took place on June 24, 2015, and represent the proprietary intellectual property of The Ken Blanchard Companies. They are protected under international copyright law and cannot be resold, rented, loaned, or circulated to any third party. These slides cannot be used to create or deliver any form of a learning experience or training program. Additionally, they may not be duplicated or reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the expressed written consent of The Ken Blanchard Companies.

2 Agenda Why current on-boarding programs often miss the mark How to design an on-boarding program that addresses leadership style from the start Helping leaders understand how their leadership style changes with their new situation Lessening the drama around the change in leadership, making everyone more productive Helping leaders build trusting relationships with their existing team through candid conversations

3 Poll: Have you ever felt frustrated by any or all of the following? a. I ve had to train my new boss b. My new boss described themselves one way but ended up a micromanager c. The worst thing about having a new boss is they question and challenge everything d. My new boss had all these big ideas and did not take time to understand why we do things differently here

4 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Why current onboarding programs often miss the mark

5 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Don t worry, you are going to love them!

6 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. We underestimate the complexity of a new leader/team relationship

7 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. The coffee love in

8 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. New leaders need to understand their default leadership style and be upfront about it.

9 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Explaining your style

10 Explaining the match/mismatch 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

11 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Involving the team in what the new relationship will look like is key to building both a trusting relationship and leader credibility.

12 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. People value communication and involvement, even if the message is not picture perfect.

13 Typically conversations about expectations occur after a mistake. That conversation is not about a partnership, it s a corrective action discussion The Ken Blanchard Companies. All rights reserved. Do not duplicate..

14 Information and details provided by a willing team allow the leader to become confident and competent, resulting in their moving to a D3 stage faster 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

15 Leaders need to be aware that being in D1 and D2 will effect their overall leadership style The Ken Blanchard Companies. All rights reserved. Do not duplicate..

16 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. People tend to see supervision as punishment and questions as challenges.

17 When the new leader feels the negative reactions to them, they jump to, I have to clean house The Ken Blanchard Companies. All rights reserved. Do not duplicate..

18 I don t know how they interviewed, but in reality they are a micromanager and not very smart The Ken Blanchard Companies. All rights reserved. Do not duplicate..

19 And during all this drama, no one is working, innovating, serving customers, or solving problems The Ken Blanchard Companies. All rights reserved. Do not duplicate..

20 Poll: Have you ever? a. Thought your company made a poor hiring decision when they hired a new boss for you? b. Seen talent leave an organization because they did not feel supported by their team and peers? c. Experienced a leader that cleaned house versus trying to build trusting relationships? 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

21 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. New leaders should be encouraged to build trust within their teams through sharing information about their leadership style and developmental needs.

22 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Using Situational Leadership II to help the team see the leader as a learner and want to support their onboarding

23 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. Once in the D3 state, the new leader can more easily flex to an S3 and S4 style of leadership to the great relief of their team!

24 Self aware managers who have these conversations are on-boarded faster, have the support of their teams and peers, with very little drama or work disruption The Ken Blanchard Companies. All rights reserved. Do not duplicate..

25 We talk about coaching in all directions but in reality, most people only experience feedback in one direction: Top down 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

26 The leader sets the tone by showing that you can ask for direction and support. Their team will then know they can do the same The Ken Blanchard Companies. All rights reserved. Do not duplicate..

27 Situational Leadership II provides an ideal model for new leaders to build trust and commitment by creating a partnership from the beginning.

28 Poll: Other Resources a. Blanchard research and white papers b. Information on upcoming Blanchard events c. Information on Blanchard products and services 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

29 Questions & Answers Dessalen Wood VP of Talent Development Cineplex Entertainment David Witt Program Director The Ken Blanchard Companies

30 Blanchard Global Headquarters Blanchard Locations Global Partners 2015 The Ken Blanchard Companies. All rights reserved. Do not duplicate..

31 The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.

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