Annual Review 2018 INCLUDES YOUR 2019 CALENDER

Transcription

1 Annual Review 2018 INCLUDES YOUR 2019 CALENDER

2 Contents Values and Aims Message from Chief Executive and Chair 3 The Organisation 4 Mental Health Services 6 Wellbeing and Resilience Services 16 Dementia Services 20 Finance 30 Funders and Donors 31 Bromley, Lewisham & Greenwich (BLG) Mind works alongside people with mental health problems and dementia to improve their quality of life. Bromley, Lewisham & Greenwich Mind: supports people to make well informed choices about their lives equips people to cope with, manage and improve their own mental health facilitates access to fulfilling activities and valued roles in their community provides safe and stimulating services when people are most vulnerable helps people develop techniques that build resilience and maintain wellbeing improves understanding of the experience of people with mental health problems and dementia. At the heart of BLG Mind s work lie the following core values: active participation, recognising and using the skills of people with lived experience of mental health problems and dementia valuing individuality and responding to the unique needs, interests, histories and aspirations of everyone we support reaching out to anyone who needs us, including reaching out to those who may feel excluded continuous improvement to develop and deliver high quality, innovative and evidence-based services that meet changing needs. 2

3 Message from Chief Executive and Chair The year was a significant one in the development of the charity. Most notably it was the year we merged with Greenwich Mind, securing a sustainable future for the valuable services provided in the Royal Borough of Greenwich. We now go forward as Bromley, Lewisham & Greenwich Mind (BLG Mind), and are excited about the opportunities to share learning and good practice across the three boroughs. There were some other important developments during the year, including: setting up the Bromley Well prevention and early intervention service with our partners in Bromley Third Sector Enterprise establishing the Lewisham Primary Care Mental Health Service in conjunction with South London & Maudsley NHS Foundation Trust a new partnership with the Centre for Mental Health and Oxleas NHS Foundation Trust to deliver IPS Employment Support the growth of our Mindful Mums service for pregnant women and new mothers. Our Trustees, staff and volunteers have again stepped up to the challenge of meeting increased demand for our services within limited resources, and deserve much of the credit for not only maintaining, but continuing to improve, the quality of our services. Thank you to all of them. Ben Taylor Chief Executive Linda Gabriel Chair 3

4 The Organisation Staff As at the end of March 2018, Bromley, Lewisham & Greenwich (BLG) Mind had 97 contracted staff and 38 bank staff. 43% of staff reported having experience of mental health problems. Volunteers Volunteers make a huge contribution to the organisation s work with 180 regular volunteers delivering, on average, a total of 619 hours per week. Services As at April 2018, BLG Mind, overseen by the Board of Trustees, provided mental health, dementia and wellbeing and resilience services to over 6,500 people across Bromley, Lewisham and Greenwich boroughs, as well as providing dementia training to over 780 people across a wider area. Partnerships BLG Mind works in partnership with a wide range of organisations to help maximise the effectiveness of the support we provide and contribute to the development of clear, coherent care pathways. In 2017/18, BLG Mind was involved in several formal partnerships to provide integrated services including with Age UK Bromley & Greenwich, Oxleas NHS Foundation Trust, Citizens Advice Bromley, Bromley Mencap, Community Links Bromley, South London and Maudsley NHS Foundation Trust (SLaM), Sydenham Garden Carers Lewisham, City & Hackney Mind, Mind in Harrow, Richmond Borough Mind, Metro, Advocacy in Greenwich and Goldsmiths University. 4

5 Board of Trustees & Sub-Committees Senior Management Team Finance, HR & Facilities, Communications & Marketing Wellbeing & Resilience Mindful Mums (Bromley/ Lewisham) Mental Health Bromley Dementia Support Hub Dementia Lewisham MindCare Bromley MindCare Bromley Recovery Works Bromley Recovery College Bromley Well Bromley Perinatal Support Bromley Peer Support IPS Employment Support (Bromley/ Greenwich) Lewisham Community Support Service Lewisham Peer Support Lewisham Primary Care Mental Health Service Greenwich Counselling Greenwich Peer Support Greenwich Advocacy Dementia Centres Respite at Home MindCare Dementia Skills Training, Coaching & Consultancy 5

6 Mental Health Services Bromley Recovery Works This service supports adults in Bromley who are experiencing mental health difficulties by providing: personalised Recovery Support, including support to access community resources and opportunities specialist Employment Support, to help people return to work or stay in their jobs during a period of ill-health a Recovery College, offering a wide range of structured courses and workshops which are co-developed and co-delivered by people with lived experience of mental health problems. I am now able to take more care of my physical appearance, I ve made new friends, feel less suicidal and am involved in more activities and able to leave the house on a daily basis. I run a support group tailored to young people s needs and co-facilitate a Recovery College course. I am now working towards finding employment in the area of mental health. Dylan, a Recovery Works service user The employment specialist helped me improve and tailor my CV and applications to each job I applied for I got a local, full-time administrative job. Although I still have anxiety attacks and stress at work, I know I have the support from my employment specialist to help me and my employer whilst I am at work. Ann, an IPS service user Bromley & Greenwich IPS Employment Support This is a new service in Bromley working with the Centre of Mental Health, supporting people experiencing mental health problems to find and stay in employment, based on the Individual Placement and Support (IPS) employment support model. The service works with Oxleas NHS clinicians and community mental health teams to provide people with personalised support to identify, apply for and secure worthwhile and fulfilling employment in a short period of time. The service engages both employee and employer to ensure return to work is successful for all parties. This service has now expanded to support people in Greenwich. 6

7 January 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

8 Mental Health Services Over a series of phone calls and support from an advisor, I have learnt about and put several grounding, breathing and mindfulness techniques into practice. I can now leave the house to walk the dog, chat to neighbours and go to the shops, whilst managing my anxiety and panic. Emma, a Bromley Well service user Bromley Well This is a new early intervention and prevention service supporting a wide range of client groups across Bromley borough. BLG Mind is responsible for delivering the mental wellbeing pathway, helping and enabling people to manage their mental health, develop links and activities in the community, build social networks and access appropriate services. Support is also offered to develop personalised contingency plans for the future to maintain mental health if things become more difficult. 8

9 February 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

10 Mental Health Services Peer Support Services These services provide volunteer-led activities, groups, drop-in sessions and peerto-peer mentoring for adults experiencing and recovering from mental health problems in Bromley, Lewisham and Greenwich boroughs. Services are led by Peer Support Volunteers who have their own experience of managing their mental health difficulties and recovery. Many of our Peer Support Volunteers have previously used BLG Mind services and last year, 35% of those moved onto secure paid employment. Bromley Lewisham Greenwich 10

11 March 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

12 Mental Health Services Lewisham Community Support Service This service provides individual support to people experiencing mental health problems in Lewisham, to achieve their personal goals, manage their own mental health and regain control of their lives and choices. lewisham/communitysupport-service Lewisham Primary Care Mental Health Service This new service was established towards the end of the year as a partnership with South London & Maudsley NHS Foundation Trust (SLaM). BLG Mind employ Mental Health Advisors and Peer Support Workers who work alongside clinical staff, to support people with long term mental health problems in a primary care setting. The Lewisham Community Support Service has helped me sort out my housing and finance issues, and get me the mental health support I needed. My medication has been changed for the better and I have avoided homelessness. I can t thank the service enough, and neither can my mum. Ariana, a Lewisham Community Support Service User 12

13 April 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

14 Mental Health Services Greenwich Counselling Our Greenwich Counselling service offers an opportunity to talk to a trained counsellor in private and confidence, without judgement or criticism. It supports people in Greenwich to become clearer about any issues they may be experiencing and helps them manage those issues better. We offer: 1. telephone counselling and emotional support (Mindline) 2. crisis counselling to people in emotional distress 3. long-term counselling, including culturally specific services for people from Eastern European, Asian, African and African- Caribbean backgrounds. Greenwich Advocacy This service provides independent advocacy support to people in Greenwich entitled to advocacy under the Mental Health Act or Care Act. The advocate s role is to ensure the client is informed about their options and able to make their views heard. It has been eye-opening. I ve learned so much about myself and have taken a different approach on life Orla, Greenwich service user 14

15 May 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

16 Wellbeing and Resilience Services Mindkit & Youth Wellbeing The Mindkit youth wellbeing project supported the emotional wellbeing and resilience of young people aged years old and came to an end during the year. Over three years, Mindkit delivered 418 sessions to more than 18,200 young people in schools, colleges and youth centres through 151 young volunteer trainers with their own experiences of mental health and emotional difficulties. The evaluation of the project by Goldsmiths College, University of London, found that the positive impact on young people s understanding of mental health and tools to support wellbeing was significant. Our work supporting the wellbeing of children and young people hasn t ended with Mindkit, however, and we were pleased to be selected to pilot a key element of Mind s Whole Schools Approach to emotional wellbeing, focused on Enabling Youth Voice. 16

17 June 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

18 Wellbeing and Resilience Services Mindful Mums Mindful Mums helps pregnant women and new mothers look after themselves in the boroughs of Bromley and Lewisham. Mindful Mums grew significantly during the year with wellbeing and resilience groups in Bromley continuing and new ones introduced in Lewisham. Bromley Mindful Mums developed: Bromley Perinatal Community Support This service works closely with the specialist perinatal mental health team in Oxleas NHS Foundation Trust, providing support to Bromley women managing mental health problems, pregnancy and new motherhood. The service also facilitates peer support between mothers. 1. new follow-on peer support groups (including a very successful walking group) 2. tailored groups for women of twin babies or more 3. a one-to-one befriending service for new mothers. The support from Mindful Mums has been amazing. I m much more confident in myself and believe I can now do things and don t have to worry all the time. Jennifer, Mindful Mums service user 18

19 July 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

20 Dementia Services Bromley MindCare Dementia Centres MindCare s dementia support centres in St Paul s Cray and Beckenham offer clients a varied and fulfilling day, engaging them in roles and activities to recover or maintain life skills and boost selfesteem, stimulate memory and improve physical health. Our fortnightly MindCare Dementia Café in Beckenham offers people with dementia and their carers a place to socialise with others as well as a gentle exercise session. Cynthia and Jeff s Story Cynthia cares for her husband Jeff, who has dementia, whilst she juggles full time work. She had tried two other dementia centres before she came to the MindCare Dementia Centre. When Jeff comes home his whole manner and the way he responds to me when he returns is amazing. He is like the Jeff that I used to know. The centre has made a tremendous difference to our lives. I feel I have my husband back which means the world to me. 20

21 August 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

22 Dementia Services Bromley MindCare Respite at Home The Respite at Home service provides activities at home for people living with dementia, giving family carers a break from caring responsibilities. Trained MindCare professionals spend time with someone with dementia engaging them in activities to help maintain everyday living skills, inside and outside of the home. Flexible care packages include regular daytime and evening respite, extended overnight or weekend respite and programmes to support active lifestyles. Pat s Story Pat has cared for her husband, who has Parkinson s disease and dementia, for several years. He could not be left alone, and couldn t communicate or feed himself. Pat was physically, mentally and emotionally exhausted and at her wit s end. I remember looking out of the window and wondering what it would be like to go on a bus again, said Pat. My husband s regular MindCare Dementia Support Worker is the most empathetic and sympathetic person you could meet, and is as skilled as I am at reading his moods and needs through his facial expression. Her visits are something I can tell my husband looks forward to. This gives me real peace of mind and stops me feeling guilty about going out. 22

23 September 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

24 Dementia Services Lewisham MindCare Dementia Support I have found confidence in myself again. I think when I received my diagnosis, I just thought of the worst and could feel myself slipping away and being unable to express how I felt, but Lewisham MindCare have given me a sense of purpose. I m active again, I ve made some great friends at my classes and my overall wellbeing has been lifted. Leela, diagnosed with Alzheimer s dementia and Lewisham MindCare service user Lewisham MindCare provides information and support to people living with dementia, including signposting, developing support plans, facilitating access to community resources and advocacy. Lewisham MindCare works very closely with the Lewisham Integrated Memory Service to deliver a joined up, comprehensive service to people from the point of diagnosis until end of life. 24

25 October 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

26 Dementia Services MindCare Dementia Skills Training and Consultancy Dementia skills training and consultancy was delivered to a total of 780 staff from other organisations and members of the public. Participants included GPs, health and social care providers in Bromley and Lewisham, paramedics, counsellors, housing services and adult education staff. In addition, a number of service delivery improvements were made following coaching and consultancy input from the MindCare Dementia Skills Team. The course was excellent. Detailed information on the nature of dementia. Particularly appreciated the way the lived experience of people with dementia was portrayed. It will revolutionise my ability to communicate with people with dementia. A Care Manager The team worked with the Health Innovation Network during the year to complete the roll out of dementia Train the Trainer sessions to Care Homes from across South London. 26

27 November 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

28 Dementia Services Bromley Dementia Support Hub The Hub provides postdiagnosis support for people with dementia and their carers in the London Borough of Bromley. BLG Mind are the lead provider, working in partnership with Age UK Bromley & Greenwich and Oxleas NHS Foundation Trust. The Hub supported 1,375 people with dementia and carers during the year. The Hub provides: advice, information and support for people with dementia specialist support, workshops and coaching in the home for carers Cognitive Stimulation Therapy (CST) groups volunteer befriending support for people living with dementia support to make Bromley a dementia-friendly community. The team have always been very courteous and respectful. I am glad there is a body of support available for those people who act as carers. My support advisor has been excellent. Li Jing, a Hub service user 28

29 December 2019 Monday Tuesday Wednesday Thursday Friday Saturday Sunday

30 Finances 150, ,557 2,169, ,816 9,073 1,069, ,392 1,484,334 Income: 2,714,401 Statutory funding 2,169,552 (80%) Fees receivable 275,392 (10%) Donations, legacies and fundraising 150,900 (6%) Grants and other income 118,557 (4%) Expenditure: 2,781,900 Dementia Services 1,484,334 (53%) Mental Health Services 1,069,677 (38%) Wellbeing & Resilience 218,816 (8%) Raising funds 9,073 (1%) 30

31 Funders and Donors Fundraising and donations make a vital contribution to sustaining and developing our work. Thanks to everyone who contributed. In memoriam Ada Ruby Cheval Gill Dean Ruby Desmond George H Edwards Geoffrey Hamilton Ruth Hickman Sheila Jones Robert Miles Anna Netwon Eric Owen Frank Puckett Jill Robson Douglas Ross Joan Stanbridge Donations (over 200) C Archer (Virgin London Marathon) Beckenham Methodist Church Beckenham Running Club C Bull (80th Birthday) Cagnotte Leetchi Church of God Hayes (Village Fair donations) Co-op Community Fund SR & JE Davies (Bickley Spring Concert) N Holyoak (Parachute Skydive) John Ilson Bromley & Sheppard s Colleges C Irving (Virgin London Marathon) Mrs Insia Ishtiaq JDM Lettings Ltd Kemnal Crematorium (Father s Day Balloon Release Donations) Langley Park Rotary Club London Concert Chorus (Bucket Collections) Buz Loveday (donation of fee) Connie Macdonald (Charity Ball) Mackintosh Foundation Mind - London Marathon/Heads Together Paula Morrison (street party bucket collection) Newstead Wood School (First Give Grant) Orpington Methodist Church Our Lady of the Crays RC Church Mr D & Mrs L Parkinson Natalie Payne (Secret Garden Ball) Janet Smith (The Big Half 2018) St Paul s Church Crofton Ben Taylor (Coast to Coast Bike Ride) The Challenge Network Bromley Cornelius Thorne George Watson (90th Birthday) Cat Woods (12 marathons in 12 months) Events Gill Dean s Coffee Morning Gill Dean s Italian Lunch Christmas Concert with London Concert Chorus Quiz Nights Memory of Water Theatre show 31

32 Contact Details Head Office 5 Station Road Orpington Kent BR6 0RZ Tel: @blgmind.org.uk Registered Charity No Registered Company No