Emotional Intelligence and Its Role in Developing Resilience

Transcription

1 Emotional Intelligence and Its Role in Developing Resilience Ramzan Shahid M.D. Pediatric Residency Program Director Associate Professor of Pediatrics Loyola Univ. Medical Center CENTILE Conference October 23, 2017

2 Emotional Intelligence (EI) Definition Your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves

3 Emotional Intelligence Self-Awareness Self-Management Social Awareness Social Skill (Relationship Management) Leadership That Gets Results, Harvard Business Review, 2000 by Daniel Goleman

4 Resilience Resilience may protect professionals from the common stressors of the workplace and personal stressors and the tendency to burnout Epstein RM and Krasner MS. Physician Resilience: What It Means, Why It Matters, and How to Promote It. Acad Med, March 2013

5 Resilience Strategies 1. Learn the distinguishing features of what restores you and what depletes you (Self-Awareness) 2. Mindfully manage the conditions and behaviors in your life that most impact your personal resource levels (Self-Management) Restore Yourself: The Antidote for Professional Exhaustion by Edy Greenbalt

6 EI and Its Role in Developing Resilience Recommendations for developing and maintaining physician resilience: Self-Awareness Self-Monitoring Self-Regulation Epstein RM and Krasner MS. Physician Resilience: What It Means, Why It Matters, and How to Promote It. Acad Med, March 2013

7 EI and Its Role in Developing Resilience 45 Peds and Med-Peds interns Burnout is diminished by higher resilience, mindfulness, and self-compassion EI was significantly and positively correlated with resilience Olson K et al. What Factors Promote Resilience and Protect Against Burnout in First- Year Pediatric and Medicine-Pediatrics Residents? J of Evidence-Based Complementary & Alternative Med, 2015

8 EI and Its Role in Developing Resilience Olson K et al. What Factors Promote Resilience and Protect Against Burnout in First-Year Pediatric and Medicine-Pediatrics Residents? J of Evidence-Based Complementary & Alternative Med, 2015

9 EI and Its Role in Developing Resilience 73 surgery residents Emotional intelligence scores correlated positively with psychological well-being and inversely with depression and burnout. Interventions to increase EI can be effective at optimizing the wellness of residents. Lin DT et al. Emotional Intelligence as a Predictor of Resident Well-Being. J Am Coll Surg, Aug 2016

10 EI Study in Peds and Med-Peds Residents at Loyola 30 Pediatric Residents 16 Med-Peds Residents Took EI assessment in May 2015 Educational intervention focusing in EI Took EI assessment in May 2016

11

12

13 EI Educational Intervention Residents participated in two separate 2-hour long educational workshops (total of 4 hours) focusing on developing EI skills. The workshops centered around Goleman s model of EI and the four components of selfawareness, self-management, social awareness, and social skill.

14 EI Educational Intervention During the total 4-hour workshop each component of EI was defined and example scenarios taken from the book Emotional Intelligence 2.0 were discussed. Additionally, select videos that highlighted various aspects of EI were shown to the residents.

15 Pre & Post Intervention EI Results Pre-Intervention (Mdn, IQR) Post-Intervention (Mdn, IQR) Composite p Adjusted p Total EI 110 ( ) 114 ( ) Self-Perception Composite 106 ( ) 112 ( ) Self-Regard 104 (95-106) 109 ( ).02 Self-Actualization 107 ( ) 114 ( ).19 Emotional Self-Awareness 111 ( ) 111 ( ).18 Self-Expression Composite 106 (94-113) 109 ( ) Emotional Expression 108 ( ) 113 ( ).08 Assertiveness 102 (91-109) 105 (95-109).99 Independence 101 (90-110) 107 (93-113).04 Interpersonal Composite 114 ( ) 117 ( ) Interpersonal Relationships 105 ( ) 108 ( ).99 Empathy 113 ( ) 118 ( ).99 Social responsibility 112 ( ) 115 ( ).99 Decision Making Composite 112 ( ) 113 ( ) Problem Solving 105 (90-110) 107 ( ).09 Reality Testing 107 ( ) 110 ( ).24 Impulse Control 114 ( ) 114 ( ).59 Stress Management Composite 105 (98-111) 111 ( ) < Flexibility 105 (96-113) 111 ( ).02 Stress Tolerance 104 (99-110) 110 (99-120).003 Optimism 103 (95-113) 108 (98-118).01 Wellness Score 104 (94-113) 111 (99-118) Note: Valid N = 31 for each construct. Adjusted significance (p) applies a Holm correction to control inflated Type I error.

16 Pre & Post Intervention EI Results Pre-Intervention (Mdn, IQR) Post-Intervention (Mdn, IQR) Composite p Adjusted p Total EI 110 ( ) 114 ( ) Self-Perception Composite 106 ( ) 112 ( ) Self-Regard 104 (95-106) 109 ( ).02 Self-Actualization 107 ( ) 114 ( ).19 Emotional Self-Awareness 111 ( ) 111 ( ).18 Self-Expression Composite 106 (94-113) 109 ( ) Emotional Expression 108 ( ) 113 ( ).08 Assertiveness 102 (91-109) 105 (95-109).99 Independence 101 (90-110) 107 (93-113).04 Interpersonal Composite 114 ( ) 117 ( ) Interpersonal Relationships 105 ( ) 108 ( ).99 Empathy 113 ( ) 118 ( ).99 Social responsibility 112 ( ) 115 ( ).99 Decision Making Composite 112 ( ) 113 ( ) Problem Solving 105 (90-110) 107 ( ).09 Reality Testing 107 ( ) 110 ( ).24 Impulse Control 114 ( ) 114 ( ).59 Stress Management Composite 105 (98-111) 111 ( ) < Flexibility 105 (96-113) 111 ( ).02 Stress Tolerance 104 (99-110) 110 (99-120).003 Optimism 103 (95-113) 108 (98-118).01 Wellness Score 104 (94-113) 111 (99-118) Note: Valid N = 31 for each construct. Adjusted significance (p) applies a Holm correction to control inflated Type I error.