Colleen DelVecchio and Allison Gomes

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1 Colleen DelVecchio and Allison Gomes Director of Alumnae Engagement Milestone Reunion Philanthropic Officer Smith College Smith College Office of Alumnae Relations Office of Development

2 Smith College FAQ s Small liberal arts college in Northampton, MA Women s college founded in undergraduate students with most doing a JYA Students come from all 50 states and over 100 countries 48,000 undergraduate alumnae and 7,000 graduate alumni

3 Collaborations How 3 offices came together

4 What we did in the past separate departments training alumnae volunteers separate dates & times for training separate sets of information

5 Why we decided on a change cost many volunteers have dual roles consistency of message and training all volunteers having same information provide bigger message about Smith today engage and inspire volunteers broaden message about our campaign

6 What we worried about interest keynote speaker role-specific training programming that would be work for all banquet space consistent communication from all departments faculty/ administrators availability how to involve students cost

7 If you have clarity about what you want, you are more likely to achieve it.

8 Program What we need our volunteers to know

9 Goals for the conference 1. bring together alumnae volunteers and share the president s vision for Smith 2. give all volunteers information on Smith TODAY so they can communicate this to other volunteers and alumnae 3. honor volunteer award winner and thank all volunteers for their service

10 What we want every volunteer to know who is the Smithie of today what makes Smith unique affordability and access leadership initiatives commitment to diversity and inclusion why we need a new library what happens now the campaign is over

11

12 Engagement with students

13 Celebrating Giving out awards

14 Awards we give out Alumnae Relations Class Volunteer Award Alumnae Relations Club Volunteer Award The Katherine Chummy Piper 43 Alumnae Admission Coordinator of the Year The Planned Giving Volunteer Award The Smith Fund Award for Distinguished Service The Smith Fund Award for Exemplary Leadership The Development Award for Exemplary Leadership

15 Celebrating Volunteers Accomplishes Much Appreciation Engagement Encourages other volunteers to work hard An opportunity to meet other leaders and our President Cultivation for donors or prospects Creates all around good feelings

16

17 For all the mothers, aunts, and sisters that I have on and off campus, thank you for teaching me to believe in myself and to take care of myself. -Doris Juarez 17

18 Logistics What it takes to pull it off

19 Committee structure Steering Program Communication Logistics Banquet

20

21 Results Giving and engagement

22 How we gathered feedback formal surveys informal conversations internal feedback leadership feedback

23 What we discovered overall enthusiasm for the conference enthusiasm leads to engagement engagement is catching increase in social media increase in volunteer advocates increase in volunteer giving

24

25 Tips Lessons we learned along the way

26 Hindsights on-campus all volunteer training role specific training student panels staff time and energy cost

27 ANY QUESTIONS? Colleen DelVecchio Allison Gomes

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