Santa Monica Massage Chair LC5900. Owner s Manual

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1 Santa Monica Massage Chair LC5900 Owner s Manual

2 Thank you for choosing the Santa Monica Edition Massage Chair to complement your lifestyle and comfort needs. Carefully and thoroughly read this manual before using this product to ensure proper operation. We recommend keeping this manual for regular review and future reference. This Owner s Manual should be kept on hand for easy reference. This product is intended for residential indoor use only. Product is subject to change. Color may have slight variation. Pictures used throughout this Owner s Manual are for representation purposes only and may not be exact to your specific model. Contents Safety Precautions Features and Functions Components and Descriptions Before Use Adjusting The Massage Chair Starting The Massage Chair Troubleshooting Warranty Warranty Card The recommended massage session is 15 minutes. Do not use the massage chair for longer than 15 minutes and do not continue to massage a specific area for longer than 15 minutes. You must rest for at least 30 minutes before using the massage chair again. Usage greater than 15 minutes without a 30 minute rest period can result in overstimulation of muscles and nerves. This product is not a medical device and is not intended to cure ailments. If you feel any discomfort at any time during use, discontinue use immediately. If you find any abnormal condition, stop using the massage chair immediately.

3 Safety Precautions Carefully and thoroughly read this manual before using this product. The Owner s Manual should be kept in an easily accessible place for future reference. Please pay special attention to all caution and warning symbols and labels throughout this manual and on the massage chair. The Owner s Manual contains important information about how to use the massage chair safely and correctly avoiding any possible damage to property and injury to users. If you feel any discomfort at any time during use, discontinue use immediately. This action could result in serious injury or death. This action could result in personal injury or damage to personal property. This symbol means DO NOT DISASSEMBLE. This action means to UNPLUG THE CHAIR. This action means PROHIBITED USE. If you find any abnormal condition, stop using the massage chair immediately. o If you find that the massage chair is malfunctioning, stop operation immediately, unplug the massage chair cord from the wall receptacle and contact the service provider. If you continue to operate the massage chair, it can lead to damage of the massage chair, electric shock, fire, and/or serious bodily injury. o If there is a lightning storm, do not use the massage chair and unplug the massage chair cord from the wall receptacle. o If any liquid is spilled onto the massage chair, any abnormal noise heard from the massage chair, any obstacle placed onto the massage chair, or the massage chair is drooping down, tipping over, or has broken parts, stop any and all operation of the massage chair and unplug the massage chair cord from the wall receptacle. -1-

4 o If you become uncomfortable at any time when using the massage chair, stop using the chair immediately. o Only use the massage chair when it is placed on a level floor. o When operating the massage chair, make sure the switches are operational with reference to their intended functions. o Any persons having the following conditions must not use the massage chair: Persons who have thrombosis, severe aneurism, acute varicosity, or skin infections including inflammation of the hypodermis Persons who feel discomfort when using the massage chair o Any persons with any of the following conditions should seek medical advice from his/her medical physician before use: Persons who have electronic medical devices or have electronic medical devices easily susceptible to electromagnetic interference Persons with malignant tumors Persons with serious heart disease Woman who are in their menstrual period or pregnant Persons with sensory disturbance caused by peripheral circulatory disorder due to diabetes Persons with sensory disturbance caused by other medical disorders Persons being treated for personal injuries Persons with a high fever greater than 100 o F/38 o C Persons with medical conditions such as acute inflammation, high blood pressure, or chills Persons with sickness or under bed rest orders Persons with Osteoporosis, spinal fractures, or acute pain Persons with inflammation due to sprains or muscle strain -2-

5 Do not use the massage chair when your hands or body is wet as it can result in electric shock and personal injury. Do not spill water or other liquid onto the massage chair. Do not place massage chair in a humid environment such as a bathroom. Placing the massage chair in a humid environment can result in electric shock and personal injury. Do not operate the massage chair with children or pets playing on or near the massage chair. Make sure before operating the massage chair that you can do so when children and pets are at a safe distance away. Do not attempt to disassemble or repair the massage chair, power cord, or controller on your own. It may result in electric shock, personal injury, or malfunction of the massage chair. Do not tamper with or manipulate the power cord. The power cord should not be damaged in any way when operating the massage chair. Do not bend, stretch, twist, or wrap the power cord. Do not hang the power cord up on objects or furniture. A damage power cord can result in electric shock, fire, and/or personal injury. o This product is not intended for use by children or persons with reduced mental capabilities. Keep children, persons with reduced mental capabilities and pets away from the massage chair when in use. o Do not use this product with any other power source other than AC 110V-120V. Do not wrap the power cord around the power chair as this can result in electric shock, fire and/or personal injury. o Do not let children or pets sit and play on the massage chair as this can result in physical injury or malfunction. -3-

6 o When the massage chair is in use, do not place your fingers into the gap between the housing and cushion of the massage chair as this can result in physical injury. o Do not use the massage chair to massage the head or stomach as this can result in nausea and/or physical injury. o Do not use the massage chair without its cloth cover. o Do not use the massage chair if the cloth becomes damaged or ripped. In the event of a power failure, switch the main power switch to OFF. Then disconnect the power cord from the wall receptacle. This will prevent any unexpected sudden operation when the power failure is restored. Do not touch the wall receptacle, plug, or power cord with wet hands. When not using or if a power failure occurs when the massage chair is in operation, turn the main power switch OFF and disconnect the power cord from the wall receptacle to prevent electric shock or accidental injury. In the event of cleaning the massage chair, turn the main power switch OFF on the massage chair and disconnect the power cord from the wall receptacle to prevent electric shock or accidental injury. When disconnecting the massage chair power cord, please do so by removing the plug and not by grabbing the massage chair power cord and pulling. Pulling on the massage chair power cord can result in electric shock, short circuit, fire, and/or physical injury. Do not use the massage chair immediately after a meal or drinking fluids as this may result in discomfort. Do not hang any object using the massage chair power cord. Handle the controller with care. Do not drop the controller as it could result in electric shock, fire, and/or personal injury. Do not use the massage chair near any open flames, such as a fire place, or any other heating device. Do not place the massage chair near floor heating systems as it could result in fire. Do not smoke while operating the massage chair and do not place the massage chair where there is underfloor heating. -4-

7 o Do not rip, tear, or cut the massage chair fabric cover. This can result in personal injury and malfunction of the massage chair. o Do not bend, twist, or stretch the power cord as this could result in electric shock and/or fire. o Do not operate the massage chair if the power cord shows any signs of damages. Do not plug the massage chair cord into a loose or damaged wall receptacle as this could result in electric shock, fire, and/or personal injury. o Do not force any overloading of each function setting as it will result in malfunction of the massage chair and possible personal injury. o Do not operate the massage chair if you are drowsy or sleepy. Do not fall asleep while the massage chair is operating as this can lead to unconsciousness and result in discomfort and/or personal injury. o Do not drag the massage chair over the floor as this can damage your floor and cause the massage chair to malfunction. Carry or roll the massage chair (if it has wheels) carefully so as to not damage the massage chair or scratch your flooring. o This product is designed for home use and not for commercial purposes. o Do not operate the massage chair under any cloth materials, such as a blanket. This could lead to excessive heating of the massage chair and can result in a fire and/or personal injury. o Make sure the massage chair power cord fits snuggly into the wall receptacle. Be sure there is no dust obstructing the connection between the massage chair power cord and wall receptacle. o Do not stand or tread on the massage chair. Do not force overloading the massage chair as this can lead to personal injury. -5-

8 o Do not use the massage chair near any open flames or flammable gas. This can result in a possible fire, personal injury, or malfunction and damage of the massage chair. o Do not use the massage chair near areas where aerosol spray products are used as this can damage the massage chair. o Do not clean or spray the massage chair with abrasive cleaning agents such as detergent, alcohol, or other chemical based agents as this can lead to fire, electric shock and/or damage the massage chair. o Keep children and persons with reduced mental capabilities away from the massage chair when it is being operated. o This product is not to be used by children, persons on bed rest, or persons with reduced mental capabilities unless directed by a medical physician. Features and Functions Features: 1. Integrated Massage Function: The Integrated Massage Function is compact with exceptional performance. This function allows for roller massage from the neck to the shoulder while air massaging on the shoulders, pelvic, hip, and legs. In addition, the toes will also receive the airbag massage. 2. Actuator Reclining Function: The Actuator Reclining Function allows for easy adjustment for the most comfortable positioning. The backrest can be adjusted in a range of approximately 115 o to 165 o while the footrest has coordinated up and down adjustments. 3. Adjust Arm Massage: With innovated technology, the special design of the massage chair allows for easy adjustment of the arm massage posture. 4. Various Functions: The preset programs will help rejuvenate and relive the body of fatigue. By selecting the optimal program according to your own personal preference, you can experience the ideal massage. You can choose the manual selection which allows you to combine massage functions with up to 236 possible massage combinations. -6-

9 Functions: As a therapeutic massage device for home use, the massage chair provides such benefits as relaxing the muscles, relieving the body from minor muscle aches and pains, and helpful in improving sleep. Components and Descriptions -7-

10 1. ON/OFF: When the ON/OFF button is pressed, the massage chair will enter standby mode. The LCD screen will show HMI or the running status. When the ON/OFF button is pressed during operation, the massage chair will reset back to the initial settings. 2. STOP: When the STOP button is pressed, all of the airbags will deflate and all functions will stop. The STOP button should be used in case of emergency or malfunction of the massage chair. 3. AUTO: When the AUTO button is pressed, you will enter the AUTO menu. You will be able to select your desired functions. 4. ZERO GRAVITY: ZERO GRAVITY simulates the same zero gravity experienced inside a space capsule. This function relaxes the body. 5. ROLLER: When the ROLLER button is pressed, the menu will allow you to select specific roller massage functions. 6. AIRBAG: When the AIRBAG button is pressed, the menu will allow you to select specific air massage functions. 7. ENTER: The arrow keys move the cursor on the LCD screen. You press the ENTER to confirm a selection in the menu. 8. CUSTOMIZE: The CUSTOMIZE button allows you to store your edited massage selections as your desired AUTO program. 9. ROLLER PRESSURE: When you press the ROLLER PRESSUE button, you can adjust the roller strength. 10. AIR STRENGTH: When you press the AIR PRESSURE button, you can adjust the air pressure strength. 11. ADJUST THE CHAIR: These buttons will adjust the chair back up/down, the footrest up/down, and reset the chairback and footrest. -8-

11 o Do not splash water or any other liquid onto the massage chair or controller. o Do not operate the massage chair with wet hands. o To not sit, drop, or tamper/dismantle the controller. Do not pull excessively on the controller wire. o Do not bring the controller, including the LCD monitor, within contact of any sharp objects as it may cause damage. Before Use This massage chair may be packaged with the backrest folded. If so and before use, please raise up the backrest. Please carefully and thoroughly follow the instructions for assembling the massage chair. The massage chair is packaged with the massage chair back lying flat. Before operation, the massage chair back will need to be put to the upright position using the controller. If the backrest cover is not already zippered onto the top of the backrest of the massage chair, then you will need to install it. You can do this by attaching the backrest cover using the zipper on the top of the backrest of the massage chair. When using the massage chair, do not operate the massage chair in a humid environment. Be sure not to drastically change the room temperature in which the massage chair resides. Drastic changes in room temperature can lead to rusting of the metal parts and greatly affect the operation of the massage chair causing damage. Massage Chair Placement Please be sure to have a clearance in front and behind the massage chair of approximately 20 /50 cm to prevent it from touching any objects or walls in the declined position. (backrest cover installation is not applicable to all massage chair models) Over 20 /50cm Over 20 /50cm -9-

12 o Do not use the massage chair in the bathroom or any other humid environment. o Make sure the massage chair is assembled and operated on a flat level, non-slippery floor. o Do not use the massage chair in dusty and high ambient temperature environments. The ambient room temperature needs to be below 104 o F/40 o C. o Do not place the massage chair in direct sunlight or near heating equipment. o Do not smoke or operate the massage chair near any open flames. Proceed in laying a rug or mat (optional) under the massage chair to prevent damages to your floor. This is optional and will reduce operational noises. Never place the massage chair on and electric blanket/rug. Make sure the floor which the massage chair will be placed on can support the massage chair. Be careful not to damage your floor by dragging the massage chair. The placement of the massage chair needs to be at least 3.5 ft away from any and all audio devices such as a television or radio to avoid product interference. The weight limit of the massage chair is 220lbs/100kgs. Confirm Product Contents Make sure that all of the massage chair parts are included. -10-

13 Installing The Footrest The footrest will need to be installed using the two Philip s screws and two Hex screws. First, connect the air hose line and the harness connection. Next, the footrest has guides that must be slid into the metal frame and then attached using the two Philip s screws on the top of the metal rail and the two Hex screws on the side of the metal rail. -11-

14 How to Move When moving the massage chair, make sure the main power switch is in the OFF position and the massage chair cord is unplugged from the wall receptacle. When moving the massage chair using the caster wheels, straighten the massage chair to the upright position and grab hold of the two sides of the leg supports at the front of the massage chair. Lift and roll the massage chair to the desired location. When lifting and moving the massage chair, lay the back of the massage chair flat into the reclined position and grab hold of the backrest handle and the footrest of the massage chair. Now lift and move the massage chair to the desired location. To prevent damages to your floor, you can lay something over your floor such as a blanket or cardboard. Be sure not to drop the massage chair as this may cause damage to the massage chair as well as your floor. o The massage chair cannot be moved through doorways that measure less than 32 (in most cases). o Due to the weight of the massage chair, do not attempt to lift the massage chair if it is to heavy. Be cautious when lifting so that you do not injury yourself. o Be careful to not damage or drop the controller as it is attached to the massage chair. o Do not lift the massage chair when someone is sitting in it. o Make sure the massage chair power cord is disconnected from the wall receptacle before attempting to move the massage chair. -12-

15 How to Connect the Power Source 1. Connect the massage chair power 2. Turn the main power switch ON at the cord to the lower right front of the lower right front of the massage chair. massage chair and plug the other end into the wall receptacle. Please Note: If the massage chair rollers get stuck, turn the main power switch ON and press the ON/OFF button to return the massage chair to its default position. o Do not plug the massage chair power cord into an external transformer. o Make sure the massage chair main power switch is in the OFF position before plugging the massage power cord into the wall receptacle. o Make sure the massage chair power cord fits snug and tight into the wall receptacle. -13-

16 Confirm the Material Before using the massage chair, make sure the massage chair leather and other massage chair coverings are not damaged. Put your hand into the gap between the chair back and the back cushion to check whether the fabric material is broken or damaged. o Before using the massage chair, make sure there are no damages to the leather material/cloth material/plastic material of the massage chair. Even if a small tear is located, do not operate the massage chair and contact your dealer. Any damaged material is a safety hazard and the massage chair must not be operated. Adjusting The Massage Chair Please follow the instructions for adjusting the massage chair. Failure to do so can result in damaging the massage chair. Sitting in the Massage Chair In the default setting, the massage chair back rollers are displaced at the lower waist of the chair back and the footrest are position at the lowest position. For safety reasons, please make sure that the rollers are situated in the correct position before sitting in the massage chair. If the positions are incorrect, restart the massage chair using the controller. After the rollers return to their default positions, proceed in slowly sitting in the massage chair and placing your feet all the way back in the footrest. Please note: Before exiting the massage chair, make sure to first remove your feet from the footrest. -14-

17 o Once you have raised the footrest using the controller, do not sit in the massage chair. You must only sit in the massage chair once the footrest is lowered. o Before entering the massage chair, make sure the massage chair is in the upright position. Once you are in the massage chair, you can adjust the angle of the chair using the controller. o Never stand on the footrest as this can damage the massage chair. Adjust the Head Pad Loosen the velcro of the head pad on the top of the backrest. Re-adjust the position of the pad to your preference. Make sure to place the pad in the correct position. Adjusting the Angle of the Massage Chair Press this button for the backrest to move upward and the footrest to move downward. Press this button for the backrest to move downward and the footrest upward. Press this button to reset the massage chair back to its upright position. Press this button to reset the massage chair to its horizontal position. -15-

18 You can adjust the angle of the massage chair by pressing the corresponding button on the controller. If you hold the button for over 3 seconds and then let go with the indicator light flashing, the massage chair will adjust to your position preference until the button or reverse button is pressed again. Please note: The main power switch at the rear of the chair overrides the controller. If the ON/OFF button on the controller is OFF, you will still be able to adjust the angle of the massage chair. If you press the STOP button, you will not be able to adjust the angle of the massage chair. o Be sure children and pets are kept away from the massage chair when it is in use. Do not adjust the massage chair angles when children or pets are near the massage chair. Make sure you have enough clearance at the front and rear of the massage chair when adjusting the angle of the massage chair back and footrest. -16-

19 o Be sure children and pets are kept away from the massage chair when you descend the massage chair back and footrest. Never place your hands, fingers or objects under the footrest. Adjusting the Armrest The armrest can be adjusted to fit your comfort needs. You can extend the armrest according to the massage chair incline. Starting The Massage Chair I. Massage Selections (AUTO) The preset programs make it easy to select a function that suits your preferences. Use the arrow buttons to move between functions. Once you have chosen the desired function, press the OK button to select. Then the massage chair will enter the body scanning mode. This selection is recommended for users who are melancholy or who feel a lack of energy. This selection is recommended for those users seeking a less intense massage. Typically, this selection is for older users and users who desire a softer massage. This selection is recommended for users who want a massage concentration to the shoulder and neck areas. This selection is recommended for users with muscle fatigue, usually caused by long periods of standing or by sports activities. -17-

20 II. III. Massage Selections (MANUAL) To use the Manual mode, you must select the Roller button or Airbag button after turning the massage chair ON at the controller. The Manual mode allows you to combine your desired massage functions. You can adjust the massage speed, massage area, and massage strength. Start Massage Once the power cord is plugged into the wall outlet and connected to the massage chair, the red LED light will illuminate. Press the ON/OFF button and the massage chair will be in standby mode. The screen will alert the user to choose the massage function. IV. Select Function A. Auto Program Press the AUTO button to enter into the automatic massage menu. Move the cursor using the arrow buttons to choose your desired function or preset setting. Before the AUTO massage program begins, the massage chair will enter into the body scanning mode to detect your body shape. Be sure to sit all the way back into the massage chair. B. Manual Program Press the Zero Gravity, Roller, or Air button and you will be able to combine your desired massage functions. During the massage, you can adjust the strength, massage points, and massage areas. There are hundreds of massage functions to choose from. You can use the arrows to choose selections and then enter. -18-

21 V. Adjusting Strength Under The Manual Program Under the manual massage program, you can adjust the massage area, strength, and air pressure. VI. Display of Functions During the massage operation, the cursor and images will flash on the LCD screen. You will see the name of the functions and the massage areas on the displayed body. You will be prompted to choose a selection. The Human Interface Modules (HMI) system will help you to operate the massage chair. VII. Change, Stop, or End The Massage Operation There is a timer displayed on the LCD screen on the controller which shows your massage time. If you operate the massage chair for more than 30 minutes, the system will give you a warning. During the massage, you can change functions and the massage area with the assistance of the HMI. During the massage, you can stop the massage operation by pressing the ON/OFF button. If the you feel any discomfort or if the massage chair malfunctions, you can press the STOP button. For safety, all of the mechanical moving parts of the massage chair will stop operating and the airbags will deflate. The massage chair also has built in safety features which can stop the massage operation if the massage chair malfunctions. The massage chair will operate for 15 minutes. After 15 minutes, the massage chair will stop the massage operation -19-

22 o If the strength of the massage chair is too great, reduce the strength according the guidance of the Owner Manual instructions. If you are not able to reduce the strength, stop using the massage chair and contact the dealer for assistance. Continued use can result in personal injury. o Do not place your hands or feet into the roller tracks, the gap between the reclining massage chair seat back and seat. Never place your hands or feet into or between moving parts. Do not wear any foreign objects why using the massage chair such as hair accessories, necklace, watch, bracelet, ring, etc. Such items can cause damage to the massage chair. o If your leg or foot come out of the legrest or footrest during operation of the massage chair, do not attempt to force it back in as it will result in personal injury and possible damage to the massage chair. o The user should never use the massage chair for longer than 15 minutes. Do not exceed 5 minutes in massaging any specific area of the body. Continuous use for extended periods of time can result in over-massaging and can result in possible personal injury. Daily massage should not be greater than 30 minutes (two independent massage sessions). VIII. After Use Raise the backrest to the upright position and then lower the footrest downward. Switch the Main Power Switch to OFF. As with any home appliance, it is recommended to unplug the massage chair when not in use. o After use, turn OFF the Main Power Switch and unplug the massage chair power cord from the wall outlet, especially if children or pets are near the massage chair at any time. o Make sure to raise the backrest to the upright position completely and lower the footrest down completely after use. o When unplugging the massage chair power cord, please do so with dry hands and cautiously. Never pull the cord out of the wall outlet by yanking the cord. Grab hold of the plug and cautiously pull it out of the wall outlet. o Never leave the cord lying around to prevent anyone from tripping over it. -20-

23 Troubleshooting If you encounter any issues with the operation of the massage chair, please refer to the troubleshooting guidelines below. If you are not able to resolve the issue, stop using the massage chair immediately and contact your dealer. Make sure to unplug the massage chair cord from the wall outlet. 1. Problem The right and left rollers are out of alignment. Solution The rollers are designed with an alternating tapping mechanism and sometimes the rollers will be in the stopped position and out of alignment. This is how they were designed. 2. Problem The rollers get stuck during movement. Solution After using the massage chair, the system will reset the rollers to the lower waist position of the seat back to avoid discomfort. 3. Problem There is noise during the massage chair operation. Solution You will hear noises during the tapping function, during the kneading as the rollers rub up against the massage chair cover, during the roller operation as the rollers raise and lower, during the air massage as air inflates and deflates, during the air massage from the pump, and during the raising and lowering of the massage chair back. This noises are part of the design of the massage chair. 4. Problem The rollers stop during the massage chair operation. Solution If the rollers experience too much pressure, they will sometimes stop moving temporally. You can slightly lift your body or raise the massage chair back on the controller. This issue may occur when the user is greater than 220 pounds. 5. Problem The massage chair has no power and will not respond to the controller. Solution Check to make sure the massage chair power cord is properly connected to the wall outlet. Check to make sure the Main Power Switch is turned ON. Be sure not to press 2 buttons at the same time on the controller. 6. Problem The massage chair power cord is overheating. Solution Stop using the massage chair immediately and unplug the massage chair power cord from the wall outlet. Contact your dealer for assistance. -21-

24 7. Problem There is a flash of the power light on the controller. Solution Turn OFF the Main Power Switch and wait 10 seconds. Then turn the Main Power Switch back ON. If the massage chair is experiencing any of the following, stop operating the massage chair and contact your dealer: The massage chair does not start when the Main Power Switch is ON The massage chair power cord is damaged The massage chair cord becomes unusually hot The auto timer function is not working Other failures of the massage chair o If after reviewing the above troubleshooting guidelines and the problem has not been resolved, contact your dealer. Do not attempt to disassemble or make repairs to the massage chair on your own as this could void the warranty and also cause possible injury. The massage chair cover is designed to have the rollers rub up against it. It will receive wear over time. If you operate the massage chair twice a day for two 15 minute sessions, the life of the massage chair cover is approximately 3 years. Depending on the user s weight, size, and frequency of use, this could vary. Before each use, the massage chair cover should be inspected. It is recommended that the massage chair cover be inspected by an authorized serviceperson prior to the third year. Regardless of usage, you should have the massage chair inspected by an authorized serviceperson after 5 years of use. Care And Storage Make sure the massage chair is clear and free of dust. When storing the massage chair, do so in a dry and non-humid location. If the massage chair is not going to be used for an extended period of time, put a cover over it to protect it from dust and dirt. Make sure to keep pets away from the massage chair to prevent them from chewing on the massage chair cover and massage chair cord. -22-

25 When cleaning the massage chair cover, do so with lukewarm water and a soft cloth. You can use a very small amount of upholstery cleaner (mild cleaner) if necessary. When using an upholstery cleaner, test a spot on the massage chair that is out-of-sight to make sure the cleaner does not stain the massage chair cover. Be sure to remove all of the cleaner residue from the massage chair cover at the conclusion of you cleaning it. Do not use alcohol-based or other chemical household cleaning products or abrasives on the massage chair as they can damage the massage chair. The controller can be wiped down with a dry and soft cloth only. o Do not install the massage chair where it can come into contact with direct heat, such as direct sunlight or radiator or hot water tank/heater. o When cleaning the massage chair, be sure to unplug the massage chair cord from the wall outlet first. Do not plug or unplug the massage chair cord with wet hands. o When storing the massage chair and covering it with a chair cover (such a vinyl), keep in mind that the fabric color can change if the massage chair remains covered over a prolong period of time. Specifications Name & Model Number Power Supply Power Consumption Rated Time AUTO Program MANUAL Program Air Pressure Foot Rest Adjustment Range Chair Dimensions Weight Outer Covering Supplied Items Santa Monica / LC V 50Hz/60Hz 115W 15 min 6 methods Over 236 combination methods 60 Hz: approx. 32kPa, 50Hz: approx. 25kPa Back Stroke Range (upper body) Approx. 5.9 inches (manual adjustment) Approx inches x 51.1 inches (72.8 inches) x 47.2 inches (29.5 inches) (W/D/H) The depth and height figures in () represent the dimensions when fully reclined and with the leg rest flat Approx lbs Synthetic leather Power cord, wired controller, and Owner s Manual -23-

26 Warranty 3 Year Limited Warranty The massage chair is covered by a 3 Year Limited Warranty. During the first 3 years of ownership, the massage chair is covered with in-home service including parts and labor. If the product is defective when received or becomes defective during the manufacturer s warranty period, it will be repaired/replaced in accordance with the manufacturer s original factory warranty. If this occurs, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx. The massage products are for residential indoor use only. Any exposure to outdoor elements such as rain, snow, sun, wind, or extreme temperatures will not be covered by this warranty. Any damages as a result of modifications made to the massage products will void this warranty. What Is Covered: The Plan certifies that the Golden Designs, Inc. product will perform satisfactorily during the Limited Warranty period. If the product fails, repairs will be covered by the Plan to include parts and labor. If parts are not available, and thus the product is irreparable, you either will receive a replacement with a comparable feature model of like and quality or be reimbursed an amount equal to the average repair cost not to exceed the current replacement value of the product. The product must be prepared, installed, and used under suitable conditions and in accordance with the manufacturer s specifications. -24-

27 This Plan is effective provided adequate proof of purchase is maintained, the product is properly registered (as directed below) and the specific covered product is properly maintained. McCusker and Company, Inc., the program administrator, must be notified within thirty (30) days of purported failure. All records must be made available for inspection and verification of defects by McCusker and Company, Inc., the administrator, and/or its distributors/contractors. The Plan is exclusive and in lieu of all other warranties, including any warranty or merchantability or fitness for a particular purpose. What Is Not Covered: The Plan does not cover negligent, fraudulent, and/or intentional damage. The liability under this Plan is limited to those (services/repairs/replacement) delineated herein, at the discretion of the Administrator and only when the product is properly installed, registered, maintained, and in use. In no event shall (manufacturer/client) or the obligor/administrator of this Plan be liable for any special, indirect, incidental, or consequential damages. This Plan, covering parts and labor, is void if the product covered by the Plan has been subject to: intentional damage, alteration, tampering, acts of God and other insurance perils, faulty installation or if damage is covered by any insurance or service contract or OEM warranty. The Plan coverage applies only to the single registered product and no other products are covered. Claims not submitted in accordance with the terms and conditions of this Plan are void. Loss of data or data recovery, damages to components other than those delineated herein, pre-existing damage, damaged accessories, and manufacturer s recall or damage by unreasonable or unintended use, neglect, improper service or other causes not arising out of defects in material or workmanship are not covered. To Make A Claim: For service, please contact McCusker and Company, Inc. at (xxx) xxx-xxxx. Please have your proof of purchase and product registration information including the serial number and model available at the time of the call. The customer service representative will provide information on your shipment and repair. Register Your Plan: In order for this Plan to be valid, you must register your Plan at within 15 days of purchase. This Plan is non-transferable and only applies to the original purchaser. Obligor/Administrator: The obligor and administrator under this limited warranty contract is McCusker and Company, Inc. whose address is 1210 Hall Johnson Road, Suite 200, Colleyville, Texas, McCusker and Company, Inc. can be contacted at (800) x105. *3 Year Limited In-Home Warranty Service Includes Parts and Labor. -25-

28 Page Intentionally Left Blank -26-

29 WARRANTY CARD Congratulations on your purchase of an Infrared Sauna from Golden Designs, Inc. Please take the time to complete the following Warranty Card and mail it back to: Golden Designs, Inc Jurupa Street, Unit B Ontario, CA Please include a copy of your sales receipt showing date of purchase as this will serve as proof of purchase. Warranty will be VOID if the following warranty card is not mailed back within 60 days of purchase date along with proof of purchase. **Serial number (S/N) is located on the sauna s front panel, rear panel, or on the carton.** DETACH HERE WARRANTY CARD All fields must be completed to validate the warranty. Name: Address: City: State: Zip Code: Phone Number: Purchase Date: Product Name: Purchase From: Serial Number: -27-

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