South Bay Worksite Wellness. Health Coaching Report San Mateo County 2013 Health Coaching Program

Transcription

1 South Bay Worksite Wellness Health Coaching Report

2 Health Coaching Program Introduction Project Details Services were delivered to employees who are Kaiser Permanente members. Telephonic outreach was completed for each screening participant whose biometric screening results were out of the recommended range. For eligible participants who met the criteria for readiness and commitment level for in-person wellness coaching, South Bay Worksite Wellness staff scheduled a coaching appointment with a SBWW health educator. Wellness coaching series consisted of up to 4 sessions. Initial coaching session consisted of thirty minutes to review lifestyle and risks, assess readiness, & create action plan with subsequent sessions lasting twenty minutes each.

3 Health Coaching Eligibility 120% % Categories Elligible for Outreach/ Health Coaching Completed Outreach Calls Enrolled in Health Coaching # of 2013 participants % % % 80% 60% 40% 20% 0% Elligible for Outreach/ Health Coaching Completed Outreach Calls Enrolled in Health Coaching Participant Feedback The guidance provided is exactly what I was looking for. The program reminds you how important it is to stay fit and healthy.

4 Health Coaching Participation Session Attendance Results: 80% % # of Sessions Attended Attendance Rate 1 Session 74% 2 Sessions 63% 3 Sessions 70% 4 Sessions 60% 60% 50% 40% 30% 20% 10% 0% 1 Session 2 Sessions 3 Sessions 4 Sessions Participant Feedback I was able to work on a health issue one on one with a professional who understood and provided excellent tools for me. It put my health first and it reminded me I'm in control. The location & times were very convenient, as I was able to attend during the day.

5 Health Coaching Topics Discussion Topics that Participants Discussed with their Health Coaches: Mental Health/ Stress 9% Tobacco Cessation 0% Frequency in Discussion of Health Coaching Topic Health Coaching Topic Nutrition/Diet 37% Weight Management 28% Physical Activity/ Exercise 26% Mental Health/ Stress 9% Tobacco Cessation 0% Physical Activity/ Exercise 26% Weight Management 28% Nutrition/Diet 37% Participant Feedback The program has motivated me to reduce unhealthy snacking during the work day and has motivated me to walk more regularly on my morning breaks. I am also trying to eat smaller portions. I have lost 15 pounds and I hope to have improved some of my health numbers.

6 Cohort Comparison by Screening Type Biometric Values Comparison from 2012 to 2013: 2013 Type of Screening Participants with Improved/Same Screening Results from 2012 to 2013 Participants with Unimproved Screening Results from 2012 to 2013 Total Cholesterol 70% 30% HDL Cholesterol 73% 27% LDL Cholesterol 54% 46% Triglycerides 64% 36% Glucose 61% 39% Blood Pressure 63% 37% BMI 66% 34% 80% 70% 60% 50% 40% 30% 20% 10% Participant Feedback 0% Total Cholesterol HDL Cholesterol LDL Cholesterol Triglycerides Glucose Blood Pressure BMI The coach was so motivational for me she really made me want to do better so she would be proud of me at our next meeting- again, the accountability factor

7 Health Coaching Program Summary Key Health Coaching Program Findings 105 employees were enrolled in the 2013 Health Coaching Program which translates into 15% of the eligible population. This is greater than the industry average of about 5% opting into health coaching. 60% of participants completed all 4 sessions The majority of the cohort of participants who received coaching in both 2012 and 2013 had improved screening results across all biometric measures when compared year to year. In general, a population see their biometric measures worsen over time rather than improve or stay the same.

8 Health Coaching Program Summary Key Survey Findings 78% of survey respondent rated the benefit of health coaching to be high or excellent and 20% rated it of moderate benefit 92% of survey respondents stated that they have maintained their lifestyle changes made during health coaching sessions 100% of respondents rated their confidence level in making further lifestyle changes as a result of this program as moderate to excellent