PATH. Introducing the PATH training programme. Who is the training for? What is a Psychologically Informed Environment (PIE)?

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Julius Jonah Hodge
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PATH Prevention ACEs Trauma Informed Homelessness Introducing the PATH training programme Cymorth Cymru, has been working in partnership with the ACEs Hub and the Welsh Local Government Association

This training is being funded by the Welsh Government and aims to support the prevention of homelessness through trauma-informed approaches to meeting people s housing and support needs.

Third sector homelessness and housing-related support providers Registered social landlords Local authority housing options, homelessness and Supporting People teams What is a Psychologically

PIE provides a flexible but consistent trauma informed framework that shapes the culture and gives managers and staff shared knowledge and a common language to discuss challenging issues.

Through positive relationships with staff, service users are more able to develop the skills and beliefs they need to achieve their goals. What are the benefits of being a PIE organisation?

1 PATH Prevention ACEs Trauma Informed Homelessness Introducing the PATH training programme Cymorth Cymru, has been working in partnership with the ACEs Hub and the Welsh Local Government Association to develop and deliver training on Creating Psychologically Informed Environments for people working in the housing and homelessness sector. This training is being funded by the Welsh Government and aims to support the prevention of homelessness through trauma-informed approaches to meeting people s housing and support needs. Who is the training for? Third sector homelessness and housing-related support providers Registered social landlords Local authority housing options, homelessness and Supporting People teams What is a Psychologically Informed Environment (PIE)? A PIE uses psychological models to inform practice and achieve outcomes that support the organisation s aims and objectives. PIE provides a flexible but consistent trauma informed framework that shapes the culture and gives managers and staff shared knowledge and a common language to discuss challenging issues. PIE enables staff to develop reflection skills in order to build collaborative relationships with service users. Through positive relationships with staff, service users are more able to develop the skills and beliefs they need to achieve their goals. What are the benefits of being a PIE organisation? People with varied and complex needs may have poor relationship skills and struggle to use support effectively, whilst others behave in ways that are surprising or challenging. Research findings have demonstrated that many people needing support have experienced Adverse Childhood Experiences. Evidence is building to show that with the right competencies, staff are able to provide trauma-informed interventions to promote development and positive change. PIE is not an additional task that has to be fitted in, but equips staff with knowledge and skills that positively influence the way support is delivered. Staff report that knowledge of PIE has the added benefit of helping them to cope with the demands of their role, decreasing the likelihood of burnout. Some have also commented that it has equipped them with tools they can apply to a variety of situations to improve their own general mental health and well-being. Useful reading: Psychologically informed services for homeless people: Good Practice Guide Introducing the three PATH training programmes There will be three different training programmes on offer - people should attend one of these: 1 Day PIE Foundation 3 Day PIE Training 1 Day Psychologically Informed Leadership We advise you to select people from a specific team or service within your organisation, in order for a psychologically informed approach to be developed and embedded within that team or service. Any questions? Contact PATH@cymorthcymru.org.uk

REGISTER NOW: Free 1 Day PIE Foundation This Foundation training course in Psychologically Informed Environments will help staff learn more about the PIE approach and how this can influence their

Training helps improve understanding of people with complex needs and ACEs, as well as learning to use psychological tools and skills that can be useful in improving the outcomes of interactions with

2 REGISTER NOW: Free 1 Day PIE Foundation This Foundation training course in Psychologically Informed Environments will help staff learn more about the PIE approach and how this can influence their role in a positive way. Training helps improve understanding of people with complex needs and ACEs, as well as learning to use psychological tools and skills that can be useful in improving the outcomes of interactions with service users, support sessions and meetings. This training is aimed at: Third sector support providers: Frontline support staff and team leaders in homelessness and housing-related support services Housing associations: Frontline staff and team leaders in housing-related support teams, rent teams, housing management teams, ASB teams, community development teams. Local authorities: Frontline staff and team leaders in homelessness teams, housing options / solutions teams and Supporting People teams. See below for the training dates and locations - places are limited, so please register as soon as possible to secure your place. Register here: Code Date Region Venue PIEF-0602 Tuesday 6 February The Neon, Newport PIEF-0802 Thursday 8 February Vale, Cardiff. CCHA Culture and Media Centre, Cardiff PIEF-0902 Friday 9 February Western Bay Neath Civic Centre PIEF-1202 Monday 12 February Merthyr Civic Centre PIEF-1302 Tuesday 13 February Western Bay Caer Las, Swansea PIEF-1402 Wednesday 14 February Mid and West Wales Wales and West Housing Association, Newcastle Emlyn PIEF-1502 Thursday 15 February North Wales Glasdir Business and Conference Centre, Llanrwst, North Wales PIEF-1602 Friday 16 February POBL, Newport PIEF-1902 Monday 19 February Trivallis, Pontypridd PIEF-2002 Tuesday 20 February Welsh Government, QED Centre, Nantgarw

3 PIEF-2202 Thursday 22 February Western Bay Caer Las, Swansea PIEF-2302 Friday 23 February Gofal, Blackwood PIEF-2602 Monday 26 February Merthyr Council, Pentrebach PIEF-0103 Thursday 1 March North Wales Glasdir Business and Conference Centre, Llanrwst, North Wales PIEF-0203 Friday 2 March Welsh Government, QED Centre, Nantgarw PIEF-0503 Monday 5 March The Neon, Newport PIEF-0603 Tuesday 6 March Mid and West Wales Venue TBC PIEF-0803 Thursday 8 March WLGA, Cardiff PIEF-0903 Friday 9 March Western Bay SYSHP, Swansea PIEF-1203 Monday 12 March North Wales Conwy Business Centre, Conwy PIEF-1303 Tuesday 13 March United Welsh, Caerphilly PIEF-1503 Thursday 15 March WLGA, Cardiff PIEF-1903 Monday 19 March Welsh Government, Cathays Park, Cardiff PIEF-2003 Tuesday 20 March North Wales Glasdir Business and Conference Centre, Llanrwst, North Wales PIEF-2303 Friday 23 March Gofal, Blackwood PIEF-2603 Monday 26 March WLGA, Cardiff PIEF-2703 Tuesday 27 March Mid and West Wales Venue TBC PIEF-2803 Wednesday 28 March North Wales Conwy Business Centre, Conwy PIEF-0904 Monday 9 April Western Bay SYSHP, Swansea PIEF-1004 Tuesday 10 April North Wales Cartrefi Cymru, Bangor PIEF-1204 Thursday 12 April The Neon, Newport PIEF-1604 Monday 16 April Welsh Government, QED Centre, Nantgarw PIEF-1704 Tuesday 17 April North Wales Cartrefi Cymru, Bangor PIEF-1904 Thursday 19 April Western Bay Venue TBC

4 REGISTER NOW: Free 3-day PIE Training Supported housing services aim to help their clients flourish and thrive, not just survive difficult circumstances. They are well-positioned to enable people to change their lives by developing interpersonal (e.g. building trust, seeking social support, communicating thoughts and feelings) and intrapersonal skills (e.g., goal setting, planning) using psychologically minded approaches. The resultant mental skills can stop the vicious cycle that leads to social exclusion and entrenched homelessness by facilitating individuals to be independent and successfully engage in education, work, and training. This training will explore the 5 elements of a PIE in detail: 1. Developing a psychological framework: A PIE service will explicitly use one or more schools of psychology to inform behaviour, decisions, processes and procedures. There is no one correct framework to adopt. We will introduce you to some psychological models but we will also encourage services to consider what is appropriate for their setting and how to best meet the needs of their clients. 2. The Physical Environment: A PIE service will thoughtfully design and manage different levels of the environment with service user input. There is an emphasis on the social environment (e.g., to be warm, caring, empathetic, and safe) but PIE also involves making considerations for the built environment (e.g.for services to be pleasant and inviting places). 3. Staff training and support: Although not delivering formal therapy, following this training, staff will know how to maintain compassionate and therapeutic-like relationships with service users and explain what they do in terms of meeting emotional and psychological needs. By taking this approach, it is expected that staff will be less likely to take challenging behaviour personally and more willing to support those with higher/more complex needs. 4. Managing relationships: At the heart of a PIE service is a commitment to prioritising relationships between frontline staff and service clients, and viewing these relationships as the most valuable tool for facilitating positive behaviour change. 5. Evaluation of outcomes: Within a PIE service, the measurement of and reflection on outcomes should occur routinely at different levels. The training will ask you to explore how monitoring the impact of PIE and systematically reflecting on its implementation is an opportunity for housing services to identify what is working, what is not working, and how to improve in the future as part of constant cycles of learning. This training is aimed at: Third sector support providers: Frontline support staff, team leaders, project coordinators, operational managers in homelessness and housing-related support services Housing associations: Frontline staff and team leaders in housing-related support teams, rent teams, housing management teams, ASB teams, community development teams. Local authorities: Frontline staff and team leaders in homelessness teams, housing options / solutions teams and Supporting People teams. To help you implement a PIE within a project or service, providing you nominate over 50% of a staff team you will also be offered follow up team and leadership consultations to help with implementation as well as up to five facilitated Reflective Practice sessions.

5 See below for the training dates and locations - places are limited, so please register as soon as possible to secure your place. Register here: Code Date Region Venue PIE3-J Day 1: Tuesday 13 February Day 2: Tuesday 20 February Day 3: Tuesday 27 February Western Bay SYSHP, Swansea PIE3-K Day 1: Wednesday 14 February Day 2: Wednesday 21 February Day 3: Wednesday 28 February Chapter Arts Centre, Cardiff PIE3-L Day 1: Thursday 15 February Day 2: Thursday 22 February Day 3: Thursday 1 March POBL, Newport PIE3-A Day 1: Monday 19 February Day 2: Monday 26 February Day 3: Monday 5 March Gofal, Blackwood PIE3-B Day 1: Tuesday 20 February Day 2: Tuesday 27 February Day 3: Tuesday 6 March Merthyr Civic Centre PIE3-C Day 1: Wednesday 21 February Day 2: Wednesday 28 February Day 3: Wednesday 7 March North East Wales Wrexham Library PIE3-D Day 1: Monday 12 March Day 2: Monday 19 March Day 3: Monday 26 March Welsh Government, QED Office, Nantgarw PIE3-M Day 1: Tuesday 13 March Day 2: Tuesday 20 March Day 3: Tuesday 27 March Chapter Arts Centre, Cardiff PIE3-E Day 1: Wednesday 14 March Day 2: Wednesday 21 March Day 3: Wednesday 28 March Western Bay Venue TBC

6 PIE3-N Day 1: Wednesday 14 March Day 2: Wednesday 21 March Day 3: Wednesday 28 March Mid and West Wales Cartrefi Cymru, Llandrindod Wells PIE3-P Day 1: Thursday 15 March Day 2: Thursday 22 March Day 3: Thursday 29 March North Wales Glasdir Business and Conference Centre, Llanrwst, North Wales PIE3-F Day 1: Thursday 15 March Day 2: Thursday 22 March Day 3: Thursday 29 March The Neon, Newport PIE3-G Day 1:Tuesday 10 April Day 2: Tuesday 17 April Day 3: Tuesday 24 April United Welsh, Caerphilly PIE3-Q Day 1: Wednesday 11 April Day 2: Wednesday 18 April Day 3: Wednesday 25 April North Wales Glasdir Business and Conference Centre, Llanrwst, North Wales PIE3-R Day 1: Thursday 12 April Day 2: Thursday 19 April Day 3: Thursday 26 April North West Wales Cartrefi Cymru, Bangor PIE3-H Day 1: Thursday 12 April Day 2: Thursday 19 April Day 3: Thursday 26 April Western Bay SYSHP, Swansea

7 REGISTER NOW: Free 1 Day PIE for Leaders and Commissioners This will provide an overview of trauma informed principles and how using a PIE approach can make business sense. For Managers, the same PIE competencies are adapted to help them support their staff to implement PIE strategies. The training will focus on the importance of leadership for this approach to be embedded both within a whole organisation and for effective partnership working. PIE as not simply a set of techniques aimed at service clients, but a cultural framework for how different parts of an organisation can relate to each other. This training is aimed at: Third sector support providers: Senior management, directors of operations / services, regional managers in homelessness and housingrelated support service providers. Housing associations: Directors of operations, Head of Housing, Head of Support, Head of Supported Housing, regional managers. Local authorities: Commissioners, managers and leaders in housing, homelessness and Supporting People departments. See below for the training dates and locations - places are limited, so please register as soon as possible to secure your place. Register here: Code Date Region Venue PIEL-1 Tuesday 6 March North Wales Venue TBC PIEL-2 Friday 9 March Vale, Cardiff. Venue TBC PIEL-3 Friday 16 March Venue TBC PIEL-4 Monday 19 March North Wales Venue TBC PIEL-5 Tuesday 27 March Venue TBC PIEL-6 Tuesday 10 April Mid and West Wales Venue TBC PIEL-7 Wednesday 11 April Venue TBC PIEL-8 Thursday 12 April Western Bay Venue TBC PIEL-9 Tuesday 17 April Western Bay Venue TBC PIEL-10 Wednesday 18 April Venue TBC

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