P E. International Order of the Golden Rule: An association for independently-owned funeral homes

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1 I N D E P E N D International Order of the Golden Rule: An association for independently-owned funeral homes E N T

2 Why Join OGR? Who We Are The International Order of the Golden Rule (OGR) is an association of independently-owned funeral homes across North America and overseas that pledge to a strict code of ethical business and service standards. The men and women at Golden Rule funeral homes lead their businesses with compassion, dignity and the cornerstone philosophy of "Service measured not by gold, but by the Golden Rule (to do unto others as you would have them do unto you). Together OGR has worked for over 85 years with independently-owned funeral homes like yours to resolve common challenges and to guide our members into the next stages of funeral service. "Being a member of OGR has made me a part of something that makes a difference within our industry and has made a vital difference to my funeral home business." Reasons to Become a Member Discounts and incentives on products and services Ideas and advice from movers and shakers in funeral service Free use of OGR s exclusive Family Contact Program (customer feedback) Forecasts to prepare your business for the future Dedicated Member Concierge to help match you with resources Low-cost CEUs for you and your staff members Actionable educational programs Jeffrey Wages Owner of Wages & Sons Funeral Home in Lawrenceville, GA, over 30 years of funeral service experience. Special programs for young funeral professionals

3 WHAT WILL OGR DO WHAT WILL OG FOR YOUR FOR BUSINESS? YOUR BUSI ADVANTAGES OF MEMBERSHIP

4 Products & Services Access Better Purchasing Power OGR has partnered with more than 60 suppliers to give you access to better purchasing power for your business. The variety of products and services that the OGR supplier network offers includes traditional and modern caskets and urns, financing and investment services, business consulting, embalming and prep room supplies and much more. For a complete list of supplier products and services visit our website at A TOP NETWORK SUPPLIER FOR YOU! Your Member Concierge has always done an outstanding job helping us locate everything we need. She does not stop looking until she has exhausted all leads. Maureen is a true asset. David Fry Owner of Fry Funeral Home in Tipton, IA, over 30 years of funeral service experience. Save Time, Ask Our Member Concierge! Can t find that specialty product? Problems locating a needed service? Our Member Concierge is a member s best friend and a skillful resource for your business needs. With over 18 years of experience in the death care industry, she can answer your questions and conduct research on your behalf for potential new products or services for your funeral home.

5 & Education I value the networking and exchange of ideas OGR offers to better serve our families, our business, and ourselves. OGR introduces me to new ideas and helps me see things from different member perspectives. Glenn P. Taylor, Jr. Funeral Director at Glenn Funeral Home & Crematory in Owensboro, KY, over 6 years of funeral service experience. Focus on the Next Generation Focus on the Next Generation OGR wants to prepare the next generation of funeral home professionals to feel empowered. This is why our Foundation offers two mortuary science scholarships each year and why we host young professional-only events throughout the year. If you re under 40 or know someone at your funeral home who is, this is the group to be a part of. Access Industry Experts Access Industry Experts Education for Your Profession OGR creates learning opportunities for you that are forward thinking and put you in the room with the best that our profession has to offer. Not only do OGR education sessions help you connect with those with years of experience, they also give you a chance to learn from each other. Solve Your Business Problems Solve Your Business Problems Looking for ways to make up revenue with cremation services? Unsure how to simultaneously serve traditional and non-traditional families? OGR offers workshops and answers to these challenges and more. From regional workshops and Google hangouts to webinars and idea exchanges at our Annual Conference, our learning opportunities help you work through an issue and succeed. You can earn continuing education credit for them too.

6 Family Contact Program Optimize Your Consumer Feedback The Family Contact Program is a customer feedback program designed to provide you with insight about your funeral home s services and operations. The program was developed from years of research and analysis with two goals in mind--to capture what is most important to families regarding funeral service and what independent funeral home owners need to know in order to further advance their businesses. Survey response information is communicated through in-depth monthly and yearly reports making detailed analysis constantly available to you. "We want to make sure that we are fulfilling our community s needs because every family is different. The surveys help us know where we are dropping the ball and where we are doing an excellent job. Linda Holman General Manager & Funeral Director at Boone Family Funeral Home in West Jefferson, NC, over 15 yrs of funeral service experience.

7 How OGR Saves You Money Member Savings Each OGR member benefit is designed to improve your funeral home operations and create revenue opportunities for your business. On average, OGR firms save more than 7 times their annual dues when they utilize the benefits we offer. Below is a breakdown on the average savings OGR members are able to accrue when they utilize the following 9 benefits alone: OGR Benefits = Savings! Over $11,300/yr in savings using these 9 OGR Benefits alone! Office Supplies Event Registrations $800 $490 Family Contact Program $436 $214 Sundries $1,455 $1,171 Golden Rule 401k Program $4,246 Caskets Membership Dues Fluids Urns $970 $1,520 Vaults Imagine how much more you will save when you utilize even more OGR benefits. Contact the Membership Department at (800) , or us at membership@ogr.org and become a Golden Rule Funeral Home today! Main Firm Membership $1,129 + $3.40/adult case over $1K/yr Affiliate Firm Membership $165 International Firm Membership $350 Download an application or apply online at

8 & PROUD International Order of the Golden Rule 9101 Burnet Rd., Suite 120 Austin, TX Ph: (800) Fax: (512)