Christian Outreach to the Handicapped (COH)

Transcription

1 Annual Report 2012 Christian Outreach to the Handicapped (COH)

2 Contents COH Executive Committee & Management Page 1-6 Our Vision & Mission Page 7 Our Philosophy Page 8 Our Core Values Page 9 Our Services Page 10 President s Review Page 11 Highlight s of the Year Page Future Plans Page 31 Reserve s Policy Page 31 Governance Evaluation Checklist Page Financial Statements Attached

3 COH Executive Committee & Management Advisor Mrs. Patricia Eunice Sabapathy President Mr. Brian Paul Jenner 1

4 COH Executive Committee & Management Vice-President Mrs. Lois Goh Mee Ing Hon. Secretary Mdm. Elizabeth Tan 2

5 COH Executive Committee & Management Hon. Treasurer Goh Hui Li Ms. Ivy 3

6 COH Executive Committee & Management Centre Head for Emmanuel Activity Toa Payoh Ms. Ting Ai Hwa Centre Head for Emmanuel Activity Tampines Ms. Adelyn Tan 4

7 COH Executive Committee & Management Head of Administration & Human Resource Department Ms. Christabelle Ng Head of Physiotherapy Department Ms. Maricar Alamon Lorenzo 5

8 COH Executive Committee & Management Executive Director Mr. Samuel Koh 6

9 Our Vision & Mission To be outstanding in providing acceptance and hope for people with special needs in Singapore through God s love 7

10 Recognising and Appreciating the unique God given worth in Everyone; Identifying, Nurturing and Developing the Potential within each One! 8

11 Embracing the attributes of love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control, justice, mercy and humility; Our Core Values Emphasizing organizational effectiveness through teamwork, professionalism, quality and costeffectiveness; Expressing hope with determination to create a better future for our Beneficiaries. 9 9

12 Our Services COH serves individuals: who have an intellectual disability of IQ 70 and below who are between 16 and 55 years old regardless of race, religion and financial background. 10

13 CHRISTIAN OUTREACH TO THE HANDICAPPED PRESIDENT S REPORT FOR 2012/ 2013 First and foremost, thanks to all Clients, Donors, Government, Caregivers and Staff for your support and sacrifices during the year. COH has continued to care for clients and their caregivers during 2012, with emphasis on achieving its service quality aims. This year, our focus has again remained on three areas - our clients (and care givers), organisational matters and the community around us. Significant external pressure remains on us to excel and improve service to our clients. This service culture and in particular the procedures through which it will be achieved, are continually being implemented and developed. Continuing emphasis has been placed on working together within our Singapore and greater global community. We have achieved our objectives of educating our clients through various innovative programmes, educating our volunteers through exposure to our clients. We have also been giving insights and hope to young people in both Singapore and Lyon, France through combined interactive programmes with abled and disabled youth. During the year, we have trusted God to support us financially and we have been blessed again. Not only does God bless us with money, His Spirit enables (and reminds us) to use our Godgiven gifts to outreach in Love to our Clients, Caregivers, the Community around us, Volunteers and Staff. Last but not least, we are very grateful to our Government for providing ample funding - and more importantly a forward looking and caring social service policy, which includes ample training opportunities, understanding, assistance and support. One area of focus this year is to strengthen the EXCO. We are all getting older and have seen the retirement of Mrs Goh. The role of the EXCO is a very important one, giving vision and guidance to the organisation and its corporate responsibility is not diminishing, but becoming more important. We have done well this year. Let us continue to seek and identify more opportunities and continue, with utmost humility, to serve our Clients and their Caregivers in the Singapore and Global context. Brian Jenner Singapore, April

14 Highlights of the Year Annie, Frances and Anthony, our three very dedicated volunteers came to both centres on the 18 January 2012 to sing and celebrate Chinese New Year with our clients and staff. 12

15 Highlights of the Year Staff and clients from Toa Payoh Centre were invited to participate in the Equilaborate Project by ITE Central Campus located at Bishan town on 28 January The highlight of the project involved our Tree of Life project s recycle art demonstration and workshop. 13

16 Highlights of the Year Our Clients demonstrating that they can cut with style! The audience eyes are glued to learn how to do recycling art with our clients. The young and old can learn this fine art quite easily. 14

17 Highlights of the Year Our Clients and their families together with volunteers having a picnic at the park while being entertained by the Y dancers. 15

18 Highlights of the Year Community Integration Programme training for our clients at Sady s Diner located at the Toa Payoh Central Community Centre. Our clients celebrating their birthdays at Sady s Diner, the special birthday cake and sumptuous foods all fully sponsored by the owner to bless our clients and staff. 16

19 Highlights of the Year Senior training staff from SATS brought batches of trainees to visit our centres at Toa Payoh and Tampines. While here, these trainees and their supervisors will spend time interacting with our clients. The main purpose is to orientate and educate the trainees to the profile of our clients so they will know how to serve passengers who have intellectual disability in their line of work. In return, our clients are blessed by their show of care, love and concern. The activities include taking our clients for walks in the park, singing and dancing, arts and crafts, playing games and celebrating our clients birthdays! The trainees (local and international) and their supervisors always bring joy, laughter and smiles to our clients and staff. They brighten up our day! For this we at COH says a Big Thank You! 117 5

20 Highlights of the Year Combined Christmas Celebration by Tampines and Toa Payoh Centres held at Toa Payoh Methodist Church. Pastoral staff from Toa Payoh Methodist Church, Oon Thian deliverying the Christmas message. 18

21 Highlights of the Year The Zenith of Tree of Life La Fete Des Lumieres Festival of Light in Lyon/France COH beneficiaries were invited as special artistes by The Living! Project team to go to the La Fete Des Lumieres Festival of Light for the second time. At this event, the synergy of corporations, community and social service organizations combining their resources and energy to carry through a project in a sustainable way were put on display. Over four million visitors descended on the festival venue in Lyon/ France. 19

22 Highlights of the Year Volunteers from Charis Methodist Church organized an outing to the Botanic Gardens for our clients. 20

23 Highlights of the Year Students from the school visited Tampines Centre for their service learning programme on 28 May

24 Highlights of the Year Fifty-one Japanese tourists from the Saitama Kibouno Tsubasa organization were on a social visit to Singapore and had arranged to visit COH on 16 March They visited Toa Payoh Centre and spent a whole day interacting with our clients through songs, games and cultural exchanges. 22

25 Highlights of the Year Kristen, our volunteer from St. George s Church started to coach and train our clients from Toa Payoh Centre in running on 18 April She has since been conducting the track session with six clients at the Toa Payoh Stadium regularly. Kristen, with Lin Han (above) our marathoner. 23 Shaun Chui, left our other marathoner.

26 Highlights of the Year Clients from both centres were at the Singapore Zoo on 21 April and 22 April 2012 to demonstrate recycled art to visitors to the zoo on the occasion of Earth Day. Many visitors, especially the children eagerly tried their hands at making the windmill from plastic bottles which they brought home as souvenir. 24

27 Highlights of the Year Five clients, two caregivers and three staff from Toa Payoh Centre and five clients and two staff from Tampines Centre were invited to lunch on the occasion of Girls Brigade Friendship Day on 14 July They interacted with our clients through games and performances. 25

28 Highlights of the Year We were in partnership and collaboration with the Living Project! again at prime location 313 Somerset to conduct the demonstration workshop on the making of windmills from plastic bottles on 2 and 3 June The event culminated in the sale of the windmills to members of the public who were interested to buy for a worthy cause. The money raised was donated to COH. 26

29 Highlights of the Year Twenty-two clients, nine volunteers and seven staff from Toa Payoh centre had an outing to the Singapore Zoo on 23 November 2012 and were privileged to be given a sleek preview of the giant pandas at the Giant Panda Forest. This special visit was organized by the Zoo in collaboration with the Disabled People s Association, Singapore. 27

30 Highlights of the Year In Celebration & Appreciation of Staff including Family and Volunteers! Organized by Stella and well supported by her team of staff and volunteers. Staff members receiving awards

31 Highlights of the Year Our clients were able to bring Christmas Joy to the elderly at Care Corner. 29

32 Highlights of the Year Five staff and two clients from Tampines and Toa Payoh centres made a day trip to the Kiwanis CareHeart Centre in Johor, Malaysia to conduct a Tree of Life workshop for the residents (who also have intellectual disability) there. 30

33 OUR FOCUS NEXT YEAR AND BEYOND 1. To aim higher on quality care and service delivery for our precious clients; 2. Increase in level of support to our embattled but tenacious caregivers (parents) at home; 3. Building on staff performance capability, enhancing their career with COH. For better financial stability to run our programmes effectively, we continue to aim at building up our unrestricted reserves to achieve a ratio of unrestricted reserves to annual operating expenditure equal to 2. COH is dependent heavily on public donations to run our programmes and services; so we need this minimum level of reserves to cushion us against periods of prolong economic downturn. Our reserves will be used in the following manner: 1. To cover any deficit in the current year of operation 2. And to top up shortfalls in the various funds under the restricted/designated funds. The Executive Committee will review the amount of reserves regularly at least once a year to ensure that they are adequate to fulfill our continuing obligations. 31

34 Annual Report S/No. Code Description Code ID Compliance Explanation (if the Code guideline is not complied to or not applicable) A BOARD GOVERNANCE Are there Board members holding staff appointments? (Skip items 1 and 2 if "No") No 1 If the governing instrument permits staff to become Board members, they should comprise not more than one-third of the Board. 2 Staff does not chair the Board. 3 There is a maximum limit of four consecutive years for the Treasurer position (or equivalent, e.g. Finance Committee Chairman). 4 The Board has an audit committee (or designated Board members) with documented terms of reference Not Applicable Not Applicable Complied Unable to recruit a suitably qualified Board member to take over the Treasurer position. Will comply before the next submission Not Applicable The responsibilities of the audit committee are carried out by the Board. 32

35 5 The Board meets regularly with a quorum of at least one-third or at least three members, whichever is greater (or as required by the governing instrument) Complied CONFLICT OF INTERET 6 There are documented procedures for Board members and staff to declare actual or potential conflicts of interest to the Board. 7 Board members do not vote or participate in decision-making on matters where they have a conflict of interest. 2.1 Not Applicable Actual or potential conflicts of interest are disclosed and recorded at Board meetings. 2.4 Complied B Does the charity invest its reserves? (Skip item 16 if "No") No 33

36 STRATEGIC PLANNING 8 The Board reviews and approves the vision and mission of the charity. They are documented and communicated to its members and the public. 9 The Board approves and reviews a strategic plan for the charity to ensure that the activities are in line with its objectives Complied Complied HUMAN RESOURCE MANAGEMENT 10 The Board approves documented human resource policies for staff. 5.1 Complied 34

37 11 There are systems for regular supervision, appraisal and professional development of staff. 5.6 Complied And being reviewed periodically. FINANCIAL MANAGEMEN T AND CONTROLS 12 The Board ensures internal control systems for financial matters are in place with documented procedures. 13 The Board ensures reviews on the charity's controls, processes, key programmes and events. 14 The Board approves an annual budget for the charity's plans and regularly monitors its expenditure Complied And being reviewed periodically Complied And being reviewed periodically Complied 15 The charity discloses its reserves policy in the annual report Complied 35

38 16 The charity invests its reserves in accordance with an investment policy approved by the Board. It obtains advice from qualified professional advisors, if deemed necessary by the Board Not Applicable FUNDRAISING PRACTICES 17 Donations collected are properly recorded and promptly deposited by the charity Complied DISCLOSURE AND TRANSPARENC Y 18 The charity makes available to its stakeholders an annual report that includes information on its programmes, activities, audited financial statements, Board members and executive management. 8.1 Complied 36

39 C Are Board members remunerated for their Board services? (Skip items 19 and 20 if "No") 19 No Board member is involved in setting his or her own remuneration The charity discloses the exact remuneration and benefits received by each Board member in the annual report. 8.2 D Does the charity employ paid staff? (Skip items 21 and 22 if "No") 21 No staff is involved in setting his or her own remuneration. No Yes 2.2 Complied 22 The charity discloses in its annual report the annual remuneration of its three highest paid staff who each receives remuneration exceeding $100,000, in bands of 8.3 Complied $100,000. If none of its top three highest paid staff receives more 37

40 PUBLIC IMAGE 23 The charity accurately portrays its image to its members, donors and the public. 9.1 Complied 38

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