Shelter publications 2009

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1 Shelter publicatios 2009

2 Five ways to order Shelter publicatios Post: Sales ad Marketig, Shelter, 88 Old Street Lodo EC1V 9HU Fax: Phoe: Olie: Visit our website to see the full rage of Shelter publicatios.

3 Cotets Housig advice hadbooks 4 Housig policy hadbooks 7 Shelter guides housig advice booklets 8 Housig law subscriptios 10 ROOF magazie 12 ROOF wallcharts 13 Housig eed ad delivery aalysis ad solutios 14 Homelessess support ad prevetio 16 Order form 19 Youg people resources ad good practice 23 Housig support strategies 28 Social iclusio strategies ad good practice 30 Shelter Traiig 33 Direct Debit discout form 36 Idex 38

4 Housig advice hadbooks Recogised as ivaluable material for all housig practitioers, Shelter s housig advice hadbooks provide up-to-date, authoritative, ad clear explaatios of housig law, rights ad beefits. Guide to Housig Beefit ad Coucil Tax Beefit New Guide to Housig Beefit ad Coucil Tax Beefit Joh Zebedee, Marti Ward ad Sam Lister This twety-seveth editio covers all the ew rules across the Uited Kigdom with may practical examples ad useful tables ad diagrams. It has bee fully revised ad updated to icorporate all the chages over the past year, icludig the April 2009 upratig. New items iclude: the impact of the ew employmet ad support allowace reductios i the time for which HB/CTB ca be backdated improved exteded paymet rules for those returig to work chages to the assessmet of maiteace ad child beefit further developmets i local housig allowaces claimig HB/CTB by telephoe to the Departmet for Work ad Pesios how the ew first-tier ad upper tribuals deal with appeals ew case law o liability, commerciality ad cotrived teacies which service charges are eligible for housig beefit. The guide has a strog reputatio for clear, impartial ad accurate advice, ad is used by local coucils, social ladlords, advisers, tribual members ad housig professioals. Make sure you do t miss out o Shelter s best-sellig publicatio. It s extremely useful to have i the office, we refer to it every day ad could t do without it. Sue Mustill, Pricipal Beefit Officer, Uttlesford DC. Published: summer pp ISBN p&p Special offer: Guide to Housig Beefit ad Coucil Tax Beefit Order five or more copies ad receive a 10% discout! 4 Housig advice hadbooks

5 Court procedures ad housig cases: a practitioer s guide New Court procedures ad housig cases: a practitioer s guide Rita Parmar ad Michael Parry This ewly revised publicatio covers the fudametal parts of the Civil Procedure Rules, explaiig the procedure to take cases to the couty court ad how these apply to the housig situatio i Eglad, ad icludes the recet chages to the pre-actio protocols for disrepair ad ret arrears. Aimed at housig ad legal professioals, Court procedures ad housig cases examies the applicatio of the rules as they apply to housig ad fills a gap i your legal toolkit. Published: summer Not applicable i Scotlad ad Wales pp ISBN p&p New Studet housig ad the law Marti Davis ad Graham Robso This ew hadbook is dedicated to ayoe housig studets ad advisig them o their rights. It provides comprehesive ad up-to-date iformatio o topics such as fidig accommodatio ad deposits, frictio betwee studet teats ad their eighbours, ad housig stadards ad repairs. It cotais hady checklists icludig what to look for i a cotract, alog with case studies that highlight commo problems ad pitfalls. Essetial for those advisig or housig studets i traditioal halls of residece, private halls, the private sector or housig associatio properties. Not applicable i Scotlad pp ISBN p&p Register your iterest i forthcomig titles We re plaig o publishig the followig ewly revised editios of popular titles later i Housig fiace: a basic guide Provides a clear uderstadig of housig fiace across all major teures i Eglad ad Wales. Not applicable i Scotlad. Built to last? A collectio of chapters o British housig policy writte by the people who have shaped it ad those o the receivig ed. Visit ad fill i the olie form to register your iterest i ay of these titles. Whe we have the publicatio date cofirmed, we ll make sure you re the first to kow about it Housig advice hadbooks

6 Best seller Housig Rights Guide Geoffrey Radall This idispesable guide has bee fully updated to iclude recet chages i housig law ad practice, such as the latest homelessess Code of Guidace; ew protectio for teats deposits paid to private ladlords; ew low-cost home owership; ad home iformatio packs for home buyers. The guide provides a wealth of iformatio o housig law ad gives practical advice o issues such as help for teats ad homeowers who are at risk of losig their homes, ad the rights of teats of social ad private ladlords. Essetial for ladlords, ad housig ad legal professioals. Not applicable i Scotlad pp ISBN p&p Flat Owers Guide (Fourth editio) Paul Waletowicz with Charles Robiso Need to kow your right to maage from your collective efrachisemet? Shelter s Flat Owers Guide is essetial readig for ayoe givig advice, or buyig or owig a apartmet, flat or maisoette. Comprehesive ad easy to use, Flat Owers Guide icorporates legislative chages icludig the implemetatio of the Commohold ad Leasehold Reform Act. It covers Eglish ad Welsh law, ad cotais iformatio ad practical advice o leaseholders rights, icludig extedig your lease ad buyig the freehold, rules o service charges ad repairs, rights over repairs, isurace, teats associatios, maagig agets ad much more. Not applicable i Scotlad pp ISBN p&p Special offer: Housig beefit package Save moey o our popular housig beefit titles with this package deal. The package comprises: 1 x Guide to Housig Beefit ad Coucil Tax Beefit (see page 4) 1 x ROOF s housig beefit wallchart (see page 13) 30 x Housig beefit ad local housig allowace (a Shelter guide, see pages 8 9). A Shelter guide Housig beefit ad local housig allowace Uderstadig the rules ad procedures Buy oe package save more tha 15% 42 ic VAT ad p&p Buy two packages save more tha 20% 80 ic VAT ad p&p Note: Items will be despatched separately at the time of publicatio. 6 Housig advice hadbooks

7 Housig policy hadbooks The latest thikig ad iovatio i housig policy is examied ad aalysed i these titles. The future of social housig The future of social housig Edited by Suzae Fitzpatrick ad Mark Stephes New The future of social housig Edited by Suzae Fitzpatrick ad Mark Stephes I the wake of wide-ragig debate about the role ad purpose of social housig i the twety-first cetury, this collectio of articles takes a i-depth look at the stregths of the social housig sector ad the key challeges that it faces. Leadig housig academics give their view, backed up with key facts ad figures, ad offer expert aalysis o how best to esure that the sector ca fulfil its potetial i the comig years. Provides a excellet ad up-to-date reflectio of the social housig debate for housig practitioers, academics ad studets. This is a excellet collectio of chapters by some of the best iformed researchers i this are of public policy... Every studet of housig policy should read it from cover to cover. Dr Stuart Lowe, Seior Lecturer o Social Policy, York Uiversity. The great divide: a aalysis of housig iequality Day Dorlig, Jaet Ford, Ala Holmas, Cathy Sharp, Betha Thomas ad Steve Wilcox What is the reality of the housig crisis i Britai today? Writte by leadig academics, The great divide reveals that spirallig housig iequality is cetral to the curret housig crisis. It explores the damagig effects of this wideig gap, particularly o childre, ad examies how housig iequality impacts o all other aspects of life for those worst affected. I a society that sees housig problems as applyig oly to first-time buyers, this book exposes the great divide betwee the housig haves ad the have-ots. Joh O Farrell, author of Thigs ca oly get better pp ISBN p&p pp ISBN p&p Housig policy hadbooks 7

8 Shelter guides housig advice booklets 55p each Shelter s series of hady booklets give practical, actio-focused iformatio ad advice for people facig housig problems i Eglad ad Wales. Writte i jargo-free laguage for the geeral public, they clearly outlie people s rights ad resposibilities. These booklets are ideal to have o display i receptio, waitig areas or iterview rooms, ad as they are writte by Shelter s expert legal writers, you ca be cofidet your cliets are gettig the advice they eed. At oly 55p each icludig postage, with bulk discouts available, Shelter s housig advice booklets represet real value for moey. Idividual copies of Shelter guides are available free to the public through Shelter s customer services team o Not applicable i Scotlad. Clear ad easy to uderstad. Tracey Madgewick, Service Housig Optios Officer, Gosport BC. A guide A guide Coucil teacies Uderstadig your rights ad resposibilities A guide Private teacies: payig a deposit Uderstadig where your moey goes ad how to get it back Gas ad fire safety Uderstadig the risks i your home A guide Relatioship Breakdow Housig rights for couples who are splittig up A guide Gettig repairs doe Your rights if you are retig your home Order i bulk save moey whe you order 25 or more Shelter guides 10% off: guides 15% off: guides 20% off: guides 30% off: 1,000+ guides You do t have to order copies of the same booklets to beefit from these discouts. 8 Shelter guides 1. Coucil teacies Uderstadig your rights ad resposibilities 2. Gas ad fire safety Uderstadig the risks i your home 3. Gettig repairs doe Your rights if you are retig your home 4. Private teacies: payig a deposit Uderstadig where your moey goes ad how to get it back 5. Relatioship breakdow Housig rights for couples who are splittig up

9 6. A Shelter guide 7. Asylum seekers ad refugees A 8. guide guide The rules o how ad whe the coucil has to help you Uderstadig your rights ad resposibilities A guide to housig optios 13. A Shelter guide Homeless? Read this Housig associatio teacies Fidig a place to live Accessig accommodatio ad housig support A A Shelter guide Housig beefit ad local housig allowace Uderstadig the rules ad procedures Kow your rights Iformatio about housig ad homelessess for youg people 9. A Shelter guide Ret arrears How to cope with ret arrears 10. A 14. guide A 15. guide Your rights if you are retig your home from a private ladlord How to cope with mortgage arrears What you ca do if your ladlord is breakig the law guide Harassmet ad illegal evictio Private teacies Mortgage Arrears A Newly revised ad updated titles Best sellers 6. Asylum seekers ad refugees Accessig accommodatio ad housig support 11. Kow your rights Iformatio about housig ad homelessess for youg people 7. Fidig a place to live A guide to housig optios 12. Homeless? Read this The rules o how ad whe the coucil has to help you (ew editio published: summer 2009) 8. Housig associatio teacies Uderstadig your rights ad resposibilities 9. Ret arrears How to cope with ret arrears 10. Mortgage arrears How to cope with mortgage arrears (ew editio published: summer 2009) 13. Housig beefit ad local housig allowace Uderstadig the rules ad procedures 14. Private teacies Your rights if you are retig your home from a private ladlord 15. Harassmet ad illegal evictio What to do if your ladlord is breakig the law (ew editio published: sprig 2009) Shelter guides

10 Housig law subscriptios With regular chages i housig law, it ca be hard to keep up. Our popular legal subscriptio titles are a vital ad costat source of up-to-date ad accurate iformatio for people workig i housig ad homelessess. Writte ad edited by Shelter s legal experts, they work either as idividual resources or i tadem, savig both time ad moey. Shelter Legal The olie guide to housig law Shelter Legal helps advisers ad housig practitioers give accurate advice ad iformatio to cliets effectively ad efficietly. User-friedly ad jargo-free, it explais how legislatio ad case law works i practice, coverig areas such as accessig accommodatio, security of teure, ad courts ad legal actio. Subscribers beefit from: a dedicated website offerig the most comprehesive coverage of Eglish ad Welsh, ad Scottish housig ad homelessess law a update service, to keep you abreast of legal developmets as they happe a search fuctio allowig you to access the legislatio you eed, fast a what s ew feature, highlightig legislative chages you eed to kow about liks to legislatio ad case citatios, for further iformatio ad research full glossary of terms ad priter-friedly pages. Prices for a aual subscriptio Number of users Total cost 25% discouts for volutary orgaisatios Prices are iclusive of VAT. 10 Housig law subscriptios

11 Please ote: This subscriptio ca help Legal Services Commissio housig cotract suppliers to comply with the requiremet to have access to curret relevat legal referece materials (D4.4 SQM). It also helps orgaisatios i Scotlad meet the iformatio system requiremets for the Scottish atioal stadards for housig iformatio ad advice. A ivaluable resource with comprehesive coverage of housig law. Adrew Burip, Homelessess ad Housig Advice Maager, Easigto DC. It s really good value for moey. Amarie Webster, Service Maager, Commuity Advice Services. Wat to try it? The sig up to the free 10-day Shelter Legal trial. Visit ad start your trial today! Special offer Subscribe to Shelter Legal ad Shelter s housig law update at the same time ad save 10%. For more subscriptios packages ad to order visit Shelter s housig law update The crucial mothly bulleti of housig case law will save hours of research. A aual subscriptio icludes: 11 issues (oe each moth, December/ Jauary is a joit issue) the latest developmets i Eglish ad Welsh housig law ad policy summaries of recet court decisios, provided i a cocise ad clear format details of ew articles ad publicatios from a wide variety of sources a FREE case ad cumulative idex coverig all previous cases, eablig you to fid the legal refereces you eed quickly ad easily. Not applicable i Scotlad. I ve subscribed to SHLU for years. It s quite simply the most comprehesive roud-up of housig law cases writte i a very easy-to-read style. Geoff Torry, Housig Solutios Maager, St Giles Trust. ISSN Aual subscriptio: 52 (volutary sector) 65 (public ad private sector) Note: Prices iclude p&p Housig law subscriptios 11

12 March/April Shelter s housig 2008 magazie Housig associatio Jauary/February special 2009 Homelessess special The people seekig refuge o ight buses How captivity i Beirut led Terry Waite to tackle homelessess A tribute to 150 homeless people who died o Lodo s streets last year ROOF magazie for better housig Ivestigative features, thought-provokig colums ad revealig iterviews, plus stories to stimulate debate ad further the housig ageda make ROOF the must-read for today s savvy housig professioal. O the edge The loomig crisis for housig associatios Bye-buy to let? Risig repossessios threate private teats Room at the top Chai reactio Remembrace day Published bi-mothly, ROOF is the UK s liveliest housig ad homelessess magazie ad a fudametal compaio to keep readers up to date ad grapplig with the issues that are curretly challegig the sector. Aual subscriptio: 25 (idividuals)* 69 (orgaisatios) *must be paid for by a idividual ad set to a home address ROOF is essetial readig for ayoe who cares about housig. I its pages I see the housig issues I deal with every day comig to life. Grat Shapps MP, Shadow Housig Miister. Five reasos to subscribe to ROOF Hard-hittig exclusive ivestigatios, good practice articles ad itriguig aalysis that impact o the sector you work i. Updates o ew legislatio, policy treds ad ROOF s ow uique research so you stay ahead of the crowd. A wiig combiatio of celebrities ad leadig housig experts provide you with opiios ad facts you ca t afford to miss. ROOF articles make the headlies get the facts first. Gai exclusive olie, password-protected access to the latest issue, plus all previous editios. Take a look at ROOF s brad ew website at Read free daily ews for the goigs-o i the housig world. Keep up to date o evets, such as the ROOF coferece takig place i November Search for the latest jobs i the sector. Pay by Direct Debit ad save up to 20%! Tur to pages for more details. 12 ROOF magazie

13 ROOF wallcharts These hady A1 (594 x 841mm) wallcharts help housig practitioers ad advisers guide their cliets step-by-step through housig ad welfare etitlemet. The simple-to-use flowchart format allows cliets to follow ad uderstad their eligibility ad rights each New July 09 Housig beefit wallchart (Twety-fifth editio) Summarises how to calculate housig beefit i Eglad, Wales ad Scotlad, icludig rates ad restrictios, ad iformatio o the local housig allowace. New July 09 Coucil tax wallchart (Seveteeth editio) Explais how to calculate coucil tax ad coucil tax beefit i Eglad, Wales ad Scotlad. Homelessess wallchart (Sixth editio, 2007) Summarises the law o homelessess ad housig allocatios i Eglad ad Wales. Homelessess wallchart Scotlad (Secod editio, 2007) Summarises the law o homelessess ad housig allocatios i Scotlad. Home owers wallchart (Thirteeth editio, 2007) Covers the mai fiacial issues affectig homeowers i Eglad ad Wales, ad the help available to them. Coucil teats wallchart (Twelfth editio, 2005) Covers the rights ad resposibilities of coucil teats i Eglad ad Wales. Tur to page 23 to see the Youg people, housig ad homelessess wallchart. Clear, cocise ad iformative. Mary Gillard, Admiistratio Assistat, Housig Support Services, Somerset CC. Clearly laid out ad easy to uderstad. Debbie Hambleto, Bedford Housig Lik. Special offer Order ay three wallcharts for the price of two. That s oly 5.00 each! Wallchart prices are iclusive of VAT ROOF wallcharts 13

14 Buildig blocks Shelter Regioal Campaigs discussio paper Housig eed ad delivery aalysis ad solutios These texts explore ad aalyse the major issues i housig eed ad delivery ad make clear recommedatios for future improvemets. May titles are writte ad edited by Shelter s campaigs, policy ad research teams. Research: report Homes for the future A ew aalysis of housig eed ad demad i Eglad New Homes for the future: a ew aalysis of housig eed ad demad i Eglad Ala Holmas, Sarah Mok ad Christie Whitehead, Cambridge Uiversity This ew research report draws o the latest evidece to derive up-to-date estimates of housig eed ad demad i Eglish regios. With a projected rise i the umber of households, ad the limited capacity of certai groups to pay for their housig, it discusses the extet of the eed for more affordable homes across the market, itermediate ad social reted sectors. Not applicable i Scotlad pp ISBN p&p New Buildig blocks: explorig ways Explorig ways to deliver more affordable homes i the housig dowtur A Regioal Campaigs discussio paper to deliver more affordable homes i a housig dowtur Kelvi MacDoald FRTPI FRSA ad Rachel Newto Based o research commissioed by Shelter from leadig housig expert Kelvi MacDoald, this ew discussio paper explores iovative ideas for deliverig more affordable homes i a housig dowtur. The paper stimulates further discussio ad debate o the subject ad will prove ivaluable to the developmet of a actio pla i all Eglish regios to maximise affordable housig delivery i today s turbulet housig market. Not applicable i Scotlad or Wales pp 10 + p&p 14 Housig eed ad delivery

15 Research: report Neighbourhood watch Buildig ew commuities: learig lessos New from the Thames Gateway Neighbourhood watch Buildig ew commuities: learig lessos from the Thames Gateway Pey Berstock ad Leila Baker, Uiversity of East Lodo With the Govermet commited to buildig three millio ew homes by 2020, ad ogoig plas for buildig sustaiable commuities i growth areas aroud the coutry, this study explores the housig ad support eeds of the residets i the Thames Gateway ad how they have bee factored ito developmet plas. The report recommeds methods by which good practice ca be applied i other regios. The Uiversity of East Lodo carried out the research, usig participatory methods, ad the recommedatios are applicable to ay major house buildig iitiative. Essetial readig for ayoe ivolved i the delivery or maagemet of ew housig pp ISBN p&p They are accessible ad cocise, ad offer very good kowledgeable guidace. Katie Johso, Commuicatios Officer, Social Care Istitute for Excellece, Lodo. Very comprehesive advice I like the way they are worded o jargo, easy to uderstad. Jackie Page, Housig Optios Team Leader, Corby BC. High stadard, very relevat, accessible ad reasoably priced. Lisa Brooke, Service Maager, Stoham HA, Halifax Housig eed ad delivery 15

16 Homelessess support ad prevetio Writte ad edited by our campaigs, policy ad research teams ad Good Practice Uit, these texts focus o homelessess ad suggest strategies for support ad prevetio methods. Research: report A route to homelessess? A study of why private sector teats become homeless Not applicable i Scotlad or Wales A route to homelessess? A study of why private sector teats become homeless Julie Rugg, Uiversity of York Breakdow of teacies i the private reted sector is the third biggest reaso give by people accepted as homeless for their loss of last settled accommodatio. This study ivestigates the reasos for teacy breakdow amog homeless people, through iterviews with teats ad ladlords pp ISBN: p&p Rights ad wrogs: the homelessess safety et 30 years o Elizabeth O Hara Whe homelessess legislatio was first itroduced i 1977, it created a eforceable right to housig for some homeless people. The legislatio cotiues to assist thousads of homeless households every year, but homelessess has ot goe away. Debate ad certai issues still persist. O the thirtieth aiversary of the origial homeless legislatio, this report cosiders the curret system of homelessess provisio i Eglad; the stregths to be retaied; ad areas where improvemet is eeded. Not applicable i Scotlad pp ISBN p&p 16 Homelessess

17 Good practice: report New directios Volume 1: supportig street homeless service users with complex eeds New directios volume 1: supportig street homeless service users with complex eeds Grat Everitt ad Steve McKeow No matter how you measure it, street homelessess remais a serious problem ad oe that will ot be solved easily. People have multiple ad complex eeds, requirig more tha just the oe size fits all approach to service provisio. New directios describes the work of agecies that are seekig to provide radical ad iovative methods of reducig street homelessess. Not applicable i Scotlad pp ISBN p&p Good practice report: New directios Volume 2: supportig street homeless people with complex eeds New directios volume 2: supportig street homeless people with complex eeds Grat Everitt, Samatha Byre ad Steve McKeow Followig o from our successful New directios: volume 1, volume 2 features projects whose iovative work is icreasig the umber of socially excluded adults i settled accommodatio. There are chapters about the housig first model, dual diagosis, persoality disorders, housig for street drikers, people without recourse to public fuds, health care for hidde rough sleepers, housig people excluded from maistream provisio, ad customer ivolvemet with people who are difficult to egage. Not applicable i Scotlad pp ISBN p&p For more titles o social iclusio strategies, please tur to page Homelessess 17

18 Reachig out. A cosultatio with street homeless people 10 years after the lauch of the Rough Sleepers Uit Becky Rice ad Juliette Hough To mark the 10-year aiversary of the lauch of the Rough Sleepers Uit, Shelter has coducted its biggest ever cosultatio with street homeless people to fid out about their experieces ad eeds, ad what else the Govermet should do to help them. This cosultatio explores the problems faced by street homeless people who, despite some progress, have ot goe away, ad makes recommedatios for the future. Not applicable i Scotlad pp ISBN p&p Homelessess: early idetificatio ad prevetio Sue Culle, Samatha Byre ad Paul Hayes Early idetificatio of at risk cliets is essetial i the log-term prevetio of homelessess. This good practice guide highlights ways of idetifyig idividuals ad families at risk, ad discusses preset examples of good practice i actio from a selectio of orgaisatios already workig to prevet homelessess. Essetial for local authority homelessess strategies. Not applicable i Scotlad pp ISBN p&p 18 Homelessess

19 Order form 2009 Order iformatio You ca see the full rage of Shelter publicatios o our website at Ivoices are oly issued for orders over 30; pro forma ivoices will be issued for orders uder 30 ad paymet will eed to be received before publicatios are despatched. Please make cheques payable to Shelter. Most of our publicatios are VAT-free; it is stated o the order form where VAT is charged. Publicatios will be delivered withi 10 workig days of orderig or from the time of publicatio. Books ca be purchased i perso with cash or credit card at 88 Old Street, Lodo EC1V 9HU. Please call i advace to check availability. Please ote that publicatio dates ad prices are subject to chage. For trade orders cotact: Turaroud Publisher Services Ltd, Uit 3 Olympia Tradig Estate, Coburg Road, Lodo N22 6TZ. Tel: Fax: orders@turaroud-uk.com Website: We may occasioally sed you iformatio o other Shelter products ad services that may be of iterest to you. Please tick the box if you do ot wat to receive iformatio about other products ad services from Shelter by or by post How to order 1. Choose which publicatios you would like from the list overleaf. 2. Choose oe of the followig three paymet optios: I eclose a cheque payable to Shelter for the value of Please charge to my Visa/MasterCard/Maestro/Delta Valid from: / Expiry date: / Maestro issue o: Please ivoice me for If you have a Purchase Order umber, please iclude it here 3. Please tell us where to sed your order (Please fill i ALL fields). Name Job title Orgaisatio Address Daytime phoe umber Charity umber (if applicable) Sigature Postcode Date 4) Retur your completed order form to us by: Fax: , FAO Sales ad Marketig Post: Sales ad Marketig, Shelter, 88 Old Street, Lodo EC1V 9HU. Other ways to order: Phoe with a credit/debit card: , 9am 5.30pm, Mo Fri. publicatios@shelter.org.uk Olie: Order form 19

20 Order form 2009 Please add 3 postage for the first item, ad 85p for each additioal item. Title Type Price Qty Total Housig advice hadbooks: pages 4 6 Guide to Housig Beefit ad Coucil Tax Beefit BK 25 Court procedures ad housig cases BK 35 Studet housig ad the law BK 20 Housig Rights Guide BK Flat Owers Guide, Fourth editio BK 13 Special offer: Housig beefit package 42 for oe/ 80 for two (ic p&p) PKG 42/ 80 (ic VAT) Housig policy hadbooks: page 7 The future of social housig BK 15 The great divide BK Shelter guides: pages Coucil teacies GDE 55p (ic p&p) 2. Gas ad fire safety GDE 55p (ic p&p) 3. Gettig repairs doe GDE 55p (ic p&p) 4. Private teacies: payig a deposit GDE 55p (ic p&p) 5. Relatioship breakdow GDE 55p (ic p&p) 6. Asylum seekers ad refugees GDE 55p (ic p&p) 7. Fidig a place to live GDE 55p (ic p&p) 8. Housig associatio teacies GDE 55p (ic p&p) 9. Ret arrears GDE 55p (ic p&p) 10. Mortgage arrears GDE 55p (ic p&p) 11. Kow your rights GDE 55p (ic p&p) 12. Homeless? Read this GDE 55p (ic p&p) 13. Housig beefit ad local housig allowace GDE 55p (ic p&p) 14. Private teacies GDE 55p (ic p&p) 15. Harassmet ad illegal evictio GDE 55p (ic p&p) Orderig i bulk? See page 8 for discout details 20 BK book; SUB aual subscriptio; CHT A1 wallchart; GDE guide, maximum 38 pages; GPU produced by Good Practice Uit; RPT report produced/commissioed by Shelter s campaigs, policy ad research teams; GME game; KIT varied resources; PKG package deal.

21 Title Type Price Qty Total Housig law subscriptios: pages Shelter Legal (deduct 25% if volutary orgaisatio) 1 5 users SUB 200/ 150 (ic VAT) 6 20 users SUB 330/ (ic VAT) users SUB 400/ 390 (ic VAT) users SUB 600/ 450 (ic VAT) Shelter s housig law update (ic p&p, deduct 20% if volutary orgaisatio) SUB 65/ 52 ROOF magazie: page 12 ROOF magazie (idividual rate) SUB 25 ROOF magazie (orgaisatioal rate) SUB 69 Special offer: tur to pages to pay for your subscriptios by Direct Debit ad save up to 20% ROOF wallcharts: page 13 Housig beefit wallchart (ic p&p) CHT 7.50 (ic VAT) Coucil tax wallchart (ic p&p) CHT 7.50 (ic VAT) Homelessess wallchart (ic p&p) CHT 7.50 (ic VAT) Homelessess wallchart Scotlad (ic p&p) CHT 7.50 (ic VAT) Coucil teats wallchart (ic p&p) CHT 7.50 (ic VAT) Special offer: order ay 3 wallcharts for the price of 2 Housig eed ad delivery aalysis ad solutios: pages Homes for the future RPT Buildig blocks RPT 10 Neighbourhood watch RPT Homelessess support ad prevetio: pages A route to homelessess RPT 10 Rights ad wrogs RPT 7.50 Reachig out RPT 7.50 New directios Vol 1 GPU New directios Vol 2 GPU 10 Homelessess early idetificatio ad prevetio GPU POSTAGE COSTS. Postage is charged at 3 for the first copy, ad 85p for every additioal item, eg oe publicatio = 3; two publicatios = 3.85; three publicatios = Please do ot add aythig extra for titles that iclude p&p. Order form 21

22 Title Type Price Qty Total Youg people resources ad good practice: pages Youg people, housig ad homelessess wallchart (ic p&p) CHT 7.50 (ic VAT) Safe ad well? GPU A ew tomorrow (ic p&p) KIT 35 (ic VAT) Supportig 16- ad-17-year-olds makig homeless applicatios GPU Agaist the odds RPT Chace of a lifetime RPT Local kow-how GPU Talk before you walk (ic p&p) KIT 35 (ic VAT) Mediatio for youg homeless people GPU 10 Youth housig strategies GPU 7.50 The housig game (ic p&p) GME 35 The housig game card set (ic p&p) GME 15 Housig support strategies: pages Time to chage GPU 7.50 Housig ad support for older people GPU Ivolvig users i supported housig GPU 7.50 Social iclusio strategies: pages Workig with housed Gypsies ad Travellers GPU 10 Addressig atisocial behaviour RPT Back o track GPU The advice gap RPT Safe as houses RPT Sexual exclusio RPT 7.50 Developig ad supportig commuity houses RPT 8.50 Promo code (if you have oe) Doatio (suggested doatio 2) Postage TOTAL 22 Order form

23 Youg people resources ad good practice Shelter has a extesive rage of resources that focus o youg people, icludig educatioal resources such as games ad audio CDs, for use with idividuals or groups. A umber of these titles were produced by Shelter s Good Practice Uit. Not applicable i Scotlad. Best seller Youg people, housig ad homelessess wallchart This A1 wallchart looks at the process of makig a homelessess applicatio for 16- to 25-year-olds, ad how advisers ca support them i makig a applicatio. The simple-to-use flowchart format allows advisers to talk youg people through housig optios effectively, helpig them uderstad their eligibility A ic VAT ad p&p For more wallcharts, please tur to page 13. Safe ad well? Looked-after youg people who ru away: a good practice guide Liz Hughes Writte i partership with The Childre s Society, Safe ad well? builds o cosultatio carried out with looked-after youg people ad the professioals who live ad work with them. Safe ad well? provides professioals with backgroud iformatio about ruig away; idetifies the specific issues faced by looked-after youg people; highlights good practice i residetial homes ad foster care where iovative measures have bee implemeted; ad provides cotacts, sources of further iformatio, ad support for workers. A ivaluable resource for care professioals. Not applicable i Scotlad pp ISBN p&p Youg people resources ad good practice 23

24 Best seller A ew tomorrow: a resettlemet ad leavig-care resource for residetial staff Nicky Oakes A idispesable resource for those workig with care-leavers, A ew tomorrow is desiged to address vulerable youg care-leavers emotioal developmet through a rage of idividual ad group activities. The pack icludes a CD featurig sogs writte ad performed by youg people sharig their experieces of movig o. Not applicable i Scotlad. Good desig ad broad-ragig cotet. Liz McIlroy, Childre s Services Maager, Barardo s Asha project, Oldham ISBN ic VAT ad p&p Best seller Supportig 16- ad-17-year-olds makig homelessess applicatios: a good practice guide Michele Scott ad Stephe White Youg people are particularly vulerable to homelessess ad its cosequeces, with sigificat umbers of youg people ot receivig the accommodatio ad support they desperately eed. This good practice guide will aid professioals to make effective homeless applicatios, ad challege decisios where ecessary. Not applicable i Scotlad. Well desiged ad good cotet. Accommodatio Officer, Surrey Youth Service pp ISBN p&p Agaist the odds: a ivestigatio comparig the lives of childre o either side of Britai s housig divide Becky Rice Agaist the odds presets the fidigs of Shelter s major ivestigatio ito what life is like for more tha 1.5 millio childre livig i bad housig i Britai today. Drawig evidece from a rage of sources, the report paits a revealig ad bleak picture of the impact livig i dilapidated, cramped or temporary housig has o childre s lives pp ISBN p&p 24 Youg people resources ad good practice

25 Chace of a lifetime: the impact of bad housig o childre s lives Lisa Harker Writte by child poverty expert Lisa Harker, Chace of a lifetime reveals the devastatig impact of bad housig o childre s life chaces. The report compares the effects of bad housig agaist the Govermet s five Every Child Matters outcomes. The report icludes emotive case studies ad recommedatios. Not applicable i Scotlad. Excellet as it s liked to Every Child Matters outcomes. Kim Lyo, Specialist Family Worker, Sure Start Childre s Cetre, Gaisborough pp ISBN p&p Local kow-how: a good practice guide to compilig a housig directory for youg people Jae Murphy A guide to help advisers create a directory of housig ad support services for youg people i their area. This good practice guide icludes iformatio o homelessess ad social services legislatio, ad provides templates for detailig local authority policies ad procedures. Local kow-how also cotais iformatio o the private reted sector, ad additioal templates for recordig details of local housig providers ad support agecies that work with youg people. Essetial for local authority homelessess strategies. Not applicable i Scotlad. It will be really useful i puttig together our ow housig resource pack. Gabby Watts, Supported Lodgigs Coordiator, Wokigham BC pp ISBN p&p Youg people resources ad good practice 25

26 Talk before you walk: a toolkit about ruig away Developed i cojuctio with a pupil developmet cetre, Talk before you walk is a two-part toolkit for school childre. For use with the whole class, the first toolkit icludes a audio CD featurig Mel, a ie-year-old ruaway; a teachers guide; classroom hadouts; ad sceario cards. The secod toolkit is for use with smaller groups of vulerable or at risk childre, to help develop positive strategies for dealig with the difficulties they face. Usig cards, childre focus o their feeligs, improve their social skills, ad look at cocepts of safety ad risk. The toolkit cotais feeligs cards ad a facilitator s guide. A valuable resource for PSHE lessos liked to the atioal literacy strategy for Key Stage 2. Not applicable i Scotlad. A great learig experiece thoroughly educatioal yet, more importatly, ejoyable! Sue Bridgewater, year five teacher ISBN ic VAT ad p&p Mediatio for youg homeless people: a good practice guide Sue Culle Govermet guidelies recommed local authorities explore mediatio with youg homeless people, ad it is heralded as a key tool i homelessess prevetio strategies. This good practice guide sets out the basics of mediatio ad gives practical guidelies to help i settig up or improvig a mediatio service for youg people. Not applicable i Scotlad pp ISBN p&p Youth housig strategies: a good practice guide Sue Culle A strategic approach to the housig of youg people is a govermet requiremet. Such a approach ca maximise resources, promote joit workig, ad help a authority be proactive rather tha reactive i tacklig youth housig issues. This guide covers topics that iclude measurig the extet of eed, mappig the gaps, ad ivolvig youg people i cosultatio. Ideal if writig a strategy for the first time or if watig to ivolve youg people more. Not applicable i Scotlad pp ISBN p&p 26 Youg people resources ad good practice

27 The housig game: Shelter s board game to get you talkig A iteractive ad fu way for groups to thik ad talk about housig, homelessess, ad how to prepare for leavig home i the cotext of Eglish law. Players share their kowledge ad opiios o a broad rage of issues, helpig reduce their risk of future housig problems. The game icludes a Advisig youg people booklet ad a facilitator s guide, providig you with iformatio to help support youg people. Not suitable for Scotlad or Wales ic p&p Very useful, very reasoably priced ad very speedy delivery. Ruth McDermott, Housig Beefit Liaiso Officer, Wulver HA, Crewe. It s horses for courses Shelter is housig issues. Gloria Coutts, Welfare Rights Adviser, Homestart Tamworth. Clear, cocise ad professioal. Accommodatio Officer, Surrey Youth Service. The housig game card set The game is also available as a card game, for use i detached youth work or for oe-to-oe sessios. The card set icludes a Advisig youg people booklet ad a facilitator s guide, providig you with idividual focused activities. Not suitable for Scotlad or Wales ic p&p Youg people resources ad good practice 27

28 Housig support strategies These titles focus o vulerable people ad offer clear ad practical strategies for supportig them. May of these titles were produced by Shelter s Good Practice Uit. Time to chage: Housig ad related support for short-seteced prisoers Grat Everitt ad Steve McKeow The housig eeds of prisoers are curretly receivig much more attetio. While meetig these eeds raises a umber of challeges, some of these are most acutely felt by shortseteced prisoers who are ot subject to statutory support ad supervisio. This report examies these challeges, with practice examples from prisos, commuity-based agecies ad strategic bodies to overcome them. A umber of recommedatios are icluded to expad ad build o the curret good practice. Not applicable i Scotlad pp ISBN p&p Housig ad support for older people: a good practice guide Paul Hayes Older people make up a large ad evericreasig sectio of the populatio. As we age, our eeds chage, as do our wishes ad aspiratios. This good practice guide examies available housig optios, homelessess prevetio, approaches to workig with older service users, ad advice provisio for our ageig populace. Essetial readig for orgaisatios that provide services ad care to older people, icludig housig departmets, social services, NHS staff, housig associatios, ad idepedet advice agecies. Not applicable i Scotlad pp ISBN p&p 28 Housig support strategies

29 Ivolvig users i supported housig: a good practice guide Sue Culle User participatio is a itegral part of most govermet guidace o health ad social care, with service-user ivolvemet ow routiely sought. But how ca we ivolve users livig i supported housig? This guide takes the reader through the beefits ad challeges of user ivolvemet, ad how to make it work. This title will help local authorities prepare homelessess strategies. Not applicable i Scotlad pp ISBN p&p Good value for moey, well set out. Lisa Brooke, Service Maager, Stoham Housig Associatio, Halifax. Very iformative ad balaced publicatios. Lesley Williams, Pricipal Officer Housig Strategy, Wolverhampto CC. To a high stadard as always. Excellet value for moey. Keeps workers up to speed o kowledge ad chage. Michelle Critchlaw, Project Worker, Docaster Housig for Youg People Housig support strategies 29

30 Social iclusio strategies Shelter produce a umber of books ad reports that deal with people at risk of social exclusio ad that address social iclusio strategies. Shelter s Good Practice Uit produce may of these titles. Good practice guide: Workig with housed Gypsies ad Travellers Workig with housed Gypsies ad Travellers Sue Culle, Paul Hayes ad Liz Hughes Although a estimated third to oe-half of Gypsies ad Travellers live i bricks ad mortar housig, there has bee little research ito their eeds. This guide is based o extesive cosultatios with Gypsies ad Travellers aroud the coutry, ad provides guidace ad good practice examples to help local authorities ad registered social ladlords improve their support services i areas such as health, advice ad commuity cohesio. Not applicable i Scotlad pp ISBN p&p Addressig atisocial behaviour: a idepedet evaluatio of Shelter Iclusio project Awe Joes, Nicholas Pleace, Deborah Quilgars ad Diaa Saderso I 2002, Shelter ad Rochdale Metropolita borough coucil established a threeyear pilot project. The aim was to test a ew approach to addressig atisocial behaviour ad social exclusio by offerig a specialist floatig support service to help households idetify ad deal with the causes of their behaviour. Addressig atisocial behaviour is the idepedet evaluatio ad assesses the extet to which the project represets a effective model for addressig atisocial behaviour withi a commuity cotext. Compellig readig for those workig with excluded cliets. Not applicable i Scotlad pp ISBN p&p 30 Social iclusio strategies

31 Back o track: a good practice guide to addressig atisocial behaviour Sue Culle Commuities sufferig atisocial behaviour are desperate for a solutio, yet there are serious cocers; the actios take are creatig, rather tha solvig, the causes of atisocial behaviour. Back o track provides iformatio o trailblazig projects from aroud the Uited Kigdom ad their outcomes. A ivaluable read for those workig with vulerable people pp ISBN p&p Best seller Safe as houses: a iclusive approach for housig drug users Steve McKeow The provisio of accommodatio for drug users is a complex issue. Whilst drug use ca be a triggerig factor leadig to homelessess, the experiece ca also aggravate the situatio, with may drug users refused etry to, or evicted from, accommodatio. Safe as houses idetifies housig eed amog drug users, offerig both isight ad good practice recommedatios for housig this vulerable group pp ISBN p&p The advice gap: a study of barriers to housig advice for people from black ad miority ethic commuities Michael Bell Associates The voices of black ad miority ethic (BME) groups are rarely heard or cosidered i debates about housig advice. I 2006, Shelter commissioed a ivestigatio ito how BME commuities access housig advice ad the barriers they face i doig so. The research focused o the advice eeds of youg people aged 16 25, as well as families with childre. This report offers a ivaluable isight ito their experieces of seekig advice, barriers to advice ad recommedatios to improve service. Not applicable i Scotlad pp ISBN p&p Social iclusio strategies 31

32 Sexual exclusio: issues ad best practice i lesbia, gay ad bisexual housig ad homelessess Deborah Gold Developed as part of a joit project betwee Shelter ad Stoewall Housig, Sexual exclusio sets out the housig problems faced by the lesbia, gay, ad bisexual commuity. The report focuses o harassmet ad homophobic violece ad same-sex domestic violece, icludig suggestios o how to combat these problems ad the importace of moitorig their scale. Sexual exclusio brigs together the experiece ad expertise of both orgaisatios to promote best practice i lesbia, gay ad bisexual housig. Not applicable i Scotlad pp ISBN p&p A good practice guide: Developig ad supportig commuity houses Developig ad supportig commuity houses: a good practice guide Sue Culle Commuity houses ca be a itegral part of the local commuity. Workig with a local authority or housig associatio ladlord to develop such facilities ca create commuity cohesio, provide a focus for the commuity, ad address ay specific problems, such as atisocial behaviour. This guide idetifies whe it may be appropriate to develop a commuity house, how to start oe up, activities which ca be ru from the buildig, how to deal with ay potetial problems, ad looks at policy ad legal obligatios. Not applicable i Scotlad pp ISBN p&p Very useful ad accurate. Philippa Hamilto, Adviser, UCLAN Studets Uio. Amazig publicatios, very helpful. Lee Webster, Housig Adviser, Brecklad DC. 32 Social iclusio strategies

33 Shelter Traiig Take advatage of our uique expertise i housig, homelessess ad social welfare through our programme of short courses, or improve your skills i the workplace with our professioal developmet traiig. All our courses are suitable for those workig i housig ad the ot-for-profit sectors ad are delivered by specialists. You ca atted traiig at our place i Lodo, Birmigham, Bristol, Machester, or York. Alteratively, we ca deliver traiig at a time ad locatio of your choice ad tailored to the eeds of your orgaisatio. Topics covered iclude: Traiig at your place or ours Expert courses i housig, homelessess, social welfare, ad professioal developmet Traiig at your place or ours Jauary September 2009 Housig ad homelessess Expert traiig i housig ad homelessess Social welfare Up-to-date courses o social welfare law Professioal developmet Essetial guidace o professioal skills foudatio i housig law ad advice housig law ad rights to housig homelessess ad allocatios law teure ad court proceedigs housig i the private reted sector disrepair ad coditios commuity care ad housig immigratio ad asylum arrears, beefits ad welfare rights youger people, older people ad families professioal developmet icludig: commuicatio ad iterpersoal skills; workig with cliets; ad time, workload ad people maagemet. Aug 08 Mar 09 For more iformatio ad a copy of our traiig programme, visit traiig@shelter.org.uk or call Ay profits made by Shelter Traiig are used to fud the work of Shelter. Shelter Scotlad ru traiig courses specific to Scottish housig legislatio ad good practice i Ediburgh ad Glasgow. For more iformatio, please call or visit Shelter Traiig 33

34 Shelter Cymru Local campaigig Shelter Cymru publicatios are specific to Welsh housig issues. For more iformatio, please Carolie Rees at or call All titles ca be dowloaded from free of charge. Campaigig to make sure everyoe has a home has ever bee as importat as it is right ow. Hudreds of thousads of people are homeless or trapped i bad housig because they caot afford to buy or ret a decet home. Millios are strugglig with high housig costs, ad icreasig umbers face repossessio. Shelter is workig with the public ad commuity orgaisatios to set up local campaig groups. These groups campaig for the affordable, quality homes eeded i their areas. Our first groups have bee set up i Leeds, Redbridge, Leicester ad Newcastle, ad more are to follow. If you wat to fid out more about a group i your area, or if you wat to kow how you ca go about settig oe up yourself, log o today!

35 No other magazie covers housig ad homelessess i such depth ROOF magazie has bee subscribed to by the UK s housig sector for over 30 years. Be ispired by idepedet thoughts for idepedet thikers, with expert opiios from policy-makers, celebrities ad leadig figures i the housig world. Aual subscriptios start at just 20!* Pay by Direct Debit ad save up to 20%! O the edge "! (See page for further details)!!! "! " % "%!!!! #!!! roof-marketig@shelter.org.uk or call for more ifo. Or order olie at $! #!%! % "!!!! %! "!! $!!! % VOL33 01 Marcer s Shelt h/aphous ril 2008 ig maga www zie.roofm www ag.or.roof g.uk maga Hous zie.ig org.u asso k Jaua ciatio ry/fe spec bruar ialy 2009 Home ROOF JAN FEB [1].idd 1 lessess spec ial *This is for a idividual subscriptio paid by Direct Debit ad set to a home address. 35

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