Community Hubs. Sharing The Bromley By Bow Approach

Transcription

1 Community Hubs Sharing The Bromley By Bow Approach

2 welcome to the bromley by bow centre health by stealth

3 It s easy to mistake the Bromley by Bow Centre for a health centre It s actually a community department store

4 What is the Bromley by Bow Centre? Charity focused on transforming the lives of local residents - 25 sites around 2,000 clients each week Learning centre, daycare centre, welfare advice, creative arts, digital skills, debt advice, employment programmes, timebanking, social enterprise, café, food growing.. A Year in Here social capital Creating a new model of health delivery

5 Index of Multiple Deprivation 2010 Dimensions of deprivation: Income deprivation, employment deprivation, health deprivation and disability, education, skills and training deprivation, barriers to housing and services, living environment deprivation, crime. Today 28% of Londoners live in poverty, with 40% of children living in poverty. Tower Hamlets is the 7 th most deprived local authority area out of 326 local authority districts in England. 16 out of 17 of its wards are amongst the 20% most deprived in the country with 12 wards in the 10% most deprived wards. almost 50% of children in Tower Hamlets live in poverty.

6 it s nearly always better to say yes than no or maybe

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8 Social determinants of health Marmot, Fair Society, Healthy Lives: Review Priorities Every child needs the best start in life People to need to be able to maximise their capabilities People need to feel in control over their lives Having a good and fair job is vital Everyone needs a healthy standard of living People need to live in homes and communities that promote health and are sustainable and stable There needs to be effective ill-health prevention and accessible and sufficient clinical provision in communities

9 our mission is to enable people to be well and live life to the full in a vibrant community

10 Social Care and arts space Social care, inclusive arts space and programmes, including for elders and carers. Artists studios. Welfare, Debt, Legal Advice, Financial Capability Social welfare and legal advice on benefits, housing, debt. Money management and fuel poverty programmes. Promotion of Credit Union. Social Enterprise Supports establishment of new social enterprises, creates service provision and employment. Growing spaces Social and therapeutic horticulture, food growing Park and playground Managed by the Centre. Recreational space, children s playground, sporting events, summer fairs Connection Zone A warm welcome with engagement staff, tea and coffee. A place to meet, make friends and build social networks. Group activities, internet café with digital inclusion support, homework club, informal learning and family learning. Time Banking, Community Grants for small projects. Children s Centre activities Activities for parents and children Café Provides training and volunteering opportunities Health and social care Healthy lifestyles promotion, weight management, mental health projects, social care brokerage, carers support, disability sports. Social Prescribing Receives referrals and supports those referred BBB CAMPUS Church / Nursery Childcare provision, community celebration space Vocational Learning A range of learning options for young people and adults, including traineeships and apprenticeships Employment Service Careers advice. Extensive employer relationships, work experience placements, and support in applying for jobs. Health Centre General Practice, Community Health Services Social Prescribing Supports access to all Centre services

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12 Social Prescribing Referral Referral Referral Corporate Partners Employers Social Enterprises Food Bank Credit Union Schools Home Store Apprentice -ships Youth Training Traineeship s Social Enterprise incubatio n Children s Centres Down to Earth English course s Socia l Care Carers suppo rt Care brokerag e Youth Employme nt Domiciliary Care Employment Safer Neighbourhood Team Housing providers Digital Inclusio n Health Trainer s Literacy numerac y General Practice Service provider networks Expert Patients & Self Care Service Provider s Family Learnin g Weight Manageme nt Mental Health Project s Inclusive Sport Faith organisations Activity groups Financial Capabilit Energy y Advice Time Bank Resident groups Bromley by Bow Centre Public Services Social Welfare Advice Legal Advice Ministrie s Commissio ners Local Authorities Regeneration agencies Health and Wellbeing Boards Partnerships, networks and policy Services to improve the social determinants of health Services that directly support health and social care, often Public Health Programmes Primary care and community health services

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14 Rob Trimble, CEO, Bromley By Bow The surprise isn t that 70% of our health is driven by social factors. It s that the response is to commission solutions that are 100% clinical. Recognition that for some there are long journeys to build confidence and skills.

15 Bromley by Bow workshops in Wales L&W will be working with BBBC to deliver a workshop to explore their approach to Community Hubs. Dates to be released soon March 2018 Kay Smith: Head of Development/Campaigns

16 CPN Presentation Remploy Cymru Community Partnership Network (CPN) PRESENTATION

17 Partnership Working As a business, Remploy are looking to become much more integrated in local communities, so that we can ensure that we are not duplicating services that are already provided. Partnership working has a huge benefits - sharing information, resources, skills and knowledge. Our aim moving forward is to ensure that we support our programme participants effectively, with the right advice and guidance, providing a truly tailored service. Partnership working is required by government as an approach to ensure better relationships between central and local government, public, private and voluntary organisations. This provides - wider collaboration, additional funding, mutual advantage and resources accessed through partnerships. Partnership working makes sense for lots of different reasons, not least that it provides an opportunity to view and understand issues from different perspectives.

18 Why Create A CPN? Traditionally Remploy has always delivered an end to end service. We are experts in supporting customers with health conditions in seeking and sustaining employment. However, our customers can have complex and multiple barriers to work. We are not experts in areas such as debt; homelessness; drug and alcohol addiction to name but a few. In order to provide a tailored service to these customers, we need to ensure that we get them specialist support when required. We can only do this through strong partnerships with other organisations. Building a Partnership Network to address gaps in provision and avoid the duplication of services became a key element of the Work & Health Programme Model. It will also be essential for future programmes.

19 What Does the Remploy CPN Offer? An opportunity for organisations involved or interested in supporting disabled and disadvantaged people into employment to come together To share best practice Raise awareness of existing services Discuss gaps in existing provision Discuss proposals for new programmes to meet gaps Update other organisations on news, activities, projects and milestones Create a network of contacts and potential partners

20 HOW CAN THE CPN SUPPORT WHP? Each CPN Member provides specialist support in relevant fields for complex barriers to employment. For example:- Drug & Alcohol Support from Cais in North Wales Mental Health Support from Hafal in South West Wales Homelessness Support from the Salvation Army Nationally If you have a programme participant with specific needs, that falls outside of our skillset, you can refer that person to our CPN listing for available provision.

21 CPN MISSION & VALUES MISSION The purpose of the CPN is to work collaboratively across Wales to ensure that we support more disabled and disadvantaged groups into sustainable employment by offering all participants an individualised and tailored support service, joining up and maximising existing services. VALUES Clarity, openness, trust, shared goals and values, and regular communication between partners.

22 What do we ask of our CPN Members? To regularly take part in quarterly meetings as a minimum that bring the CPN together to discuss opportunities to work together as well as future bidding opportunities To offer support to other providers within the CPN regarding their area of expertise To take part in co design of the CPN and any collaboration opportunities To complete a Non-Disclosure Agreement in order to be part of the CPN To be respectful of other members within the CPN and to act accordingly when CPN come together To offer open an honest feedback regarding current programs To share data on customers, not to include confidential or proprietary data, to allow full support and no duplication of services

23 Benefits to Joining the CPN 1. The Remploy CPN is one of the few forums that brings together private, public and voluntary sector organisations working in health, skills and employability. 2. The CPN Meetings provide organisations involved or interested in supporting disabled and disadvantaged people into employment, the opportunity to Access free hot desk facilities within 6 Community HUB locations in Wales, based in Swansea; Cardiff; Newport; Wrexham; Merthyr and Pontypridd. Inclusion in our preferred supplier list for call off services. The opportunity to sit on the CPN Advisory Board (dependent of expression of interest and annual selection to the Board).

24 DEVELOPMENT FUND & CPN Advisory Board Remploy have set aside a development fund of 1.18 million for the duration of the Work & Health Programme. This fund will only be used if we identify gaps in provision and are unable to source free provision. We will only commission services from the members of our community Partnership Network. Our aim is to be truly transparent with regards to spend on services to support our customers, so we have established a CPN Advisory Board. All CPN Members were asked to submit an expression of interest to become a CPN Advisory Board Member. 8 organisations have been selected to form the Board and our first meeting will be held on the 09/01/18. Meetings will be held quarterly and each members of the Board will serve a 12 month term. Remploy want to be open and transparent about how we spend the Development money on WHP. We will review referral numbers, cohort groups received, customer needs, gaps in provision. Remploy want to be open and transparent about how we spend the Development money on WHP. Our aim is to ensure hat we are not duplicating spend on services.

25 The Remploy Cymru Partnership Team Partnerships Lead, overseeing South East Wales - Helen Cornet Mobile: helen.cornet@remploy.co.uk Partnership Adviser for South West Wales Eleonora Evans Mobile: Eleonora.evans@remploy.co.uk Partnership Adviser for North & Mid Wales Jane Walsh Mobile: jane.walsh@remploy.co.uk

26 How we will deliver & where Remploy Cymru will deliver the programme across Wales CPA 6 = all Wales. We have chosen to structure ourselves in 3 districts, which broadly align to the JCP districts SE Wales aligns to the Cardiff Capital Region Devolved Deal Area (DDA), which is made up of 10 LAs: Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Merthyr Tydfil, Monmouthshire, Newport, RCT, Torfaen, Vale of Glamorgan.

27 Partnership Adviser Role Support our network of branches and field teams across the region in sourcing partnerships with local specialist providers. Lead and maintain these partnerships by holding quarterly partnership meetings. Ensure communication/feedback is consistent and that the relationship is still active and ongoing Attend regular huddles to understand caseloads, performance levels and branch requirements to ensure we are engaging appropriate partnerships Ensure branch and field teams are fully aware of any partnership updates in their area. Identify Key suppliers and partners to provide products and services that are funded and nonfunded, developing a wide spread Directory of Services available to enable disabled customers to have a choice in provision and support. Create a visible Partnership Library in each branch. Participate fully in developing the Community Partnership Networks across the region by engaging/encouraging partners to sign up and ensuring Partnership Agreements and 1st stage Due Diligence are completed. Promote the partnerships to the branches. Ensure a referral route (that is real and tangible) is established and clearly understood by the branches. Monitor referrals to these partners

28 CPN ON BOARDING PROCESS FORMS THAT WE REQUIRE COMPLETED BEFORE WE CAN ACCESS SERVICES FROM PARTNERS 1. Non-Disclosure Agreement 2. Community Partnership Network (CPN) Agreement 3. Menu of Services 4. Delivery Location Template 5. Stage 1 Due Diligence (This form is required by all partners. Remploy must ensure that due diligence has been completed on each organisation before we refer potential candidates to them. It will also be required if we were to consider purchasing services from another provider.) 6. BPSS Confirmation Letter (BPSS refers to Preemployment checks that represent good recruitment and employment practice. As a key partner of Remploy's to enable us to be able to refer customers to an organisation we need to ensure that your organisation meets the Baseline Personal Security Standard, which is an essential requirement stipulated by the DWP. ) 7. Signed SLA and confirmed referral process.

29 CURRENT CPN STATUS 41 Organisations were named in the WHP Bid as Partners. Since Bid Submission, an additional 16 back up organisations have asked to join the CPN. Each organisation has been forwarded the partnership forms and our aim is to ensure that Due Diligence has been completed on all partners by 1 st December 2017 ( GO LIVE ). The organisations we approached to join our CPN are ones that provide National, regional and local coverage for the different cohort groups expected on WHP and future contracts..

30 Our CPN members

31 HOW CAN THE CPN SUPPORT REMPLOY TEAMS? The CPN will provide interventions for complex barriers and specialist advice/support. Each Branch will be issued with a folder containing the CPN Member List & confirmation of which organisations have completed Due Diligence. Branches will be issued a Menu of services for each CPN Member. This will include referral processes and points of contact. Branches will have access to a general Directory of Services for each District (North Wales & Mid; South West Wales and South East Wales). These will be shared with teams via a Google Drive Folder. MI App. Remploy Keyworkers will be able to record referrals to CPN Members and capture Partner / Participant feedback on interventions.

32 ANY QUESTIONS?