OPPORTUNITY PROFILE DIRECTOR, COMMUNITY OUTREACH AND VOLUNTEER ENGAGEMENT (COVE) Presented by

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1 OPPORTUNITY PROFILE DIRECTOR, COMMUNITY OUTREACH AND VOLUNTEER ENGAGEMENT (COVE) Presented by

2 OPPORTUNITY PROFILE FOR DIRECTOR, COMMUNITY OUTREACH AND VOLUNTEER ENGAGEMENT (COVE) ABOUT PANCREATIC CANCER ACTION NETWORK The Pancreatic Cancer Action Network grew out of desperate search for answers after three loved ones were diagnosed with pancreatic cancer, and their families realized that no one, not even their doctors, knew much about this difficult, and at the time, relatively unknown disease. As a result of their losses, Paula Kim, Terry Lierman and Pamela Acosta Marquardt formed the Pancreatic Cancer Action Network in Today, the Pancreatic Cancer Action Network located in Manhattan Beach, California has a full staff of 107 and a growing community of over 2000 volunteers from across the country, who are committed and empowered individuals, working hard each day to change the course of history for pancreatic cancer. As the only national organization working to advance research, support patients and create hope they are grateful for the years of continued and generous support from donors, volunteers, advocates, patients, healthcare professionals and scientists. To read the complete story about the history of the Pancreatic Cancer Action Network, please click here. MISSION The Pancreatic Cancer Action Network is a nationwide network of people dedicated to working together to advance research, support patients and create hope for those affected by pancreatic cancer. How the Mission is Accomplished The Pancreatic Cancer Action Network is the national organization creating hope in a comprehensive way through research, patient support, community outreach, and government advocacy. The organization raises money for direct private funding of research and advocates for more aggressive federal research funding of medical breakthroughs in prevention, diagnosis and treatment of pancreatic cancer. The Pancreatic Cancer Action Network fills the void of information and options by giving patients and caregivers reliable, personalized information they need to make informed decisions. The organization helps support individuals and communities all across the country in working together to raise awareness and funds to develop more effective treatment options for better patient outcomes. They create a sense of hope and community so no one has to face pancreatic cancer alone. Click to learn more about the comprehensive approach to fighting pancreatic cancer VISION People with pancreatic cancer will live longer and healthier lives. As an interim milestone, the five-year survival rate will double by Early detection tools and effective treatment options for pancreatic cancer will exist and will be accessible. 1

3 Healthcare professionals will appropriately identify and diagnose pancreatic cancer and refer those patients to specialists. All people with pancreatic cancer will actively consider participating in clinical trials. All people with pancreatic cancer will have access to comprehensive, evidence-based information and education at no cost. Policy makers will recognize pancreatic cancer as a national and urgent health priority. Sufficient and sustained federal and private pancreatic cancer funding will result in meaningful scientific breakthroughs and improved survival rates. A robust, collaborative pancreatic cancer research community will flourish and will support the training of new investigators. The public will understand the function of the pancreas and the risk factors and symptoms associated with pancreatic cancer. Hundreds of thousands of volunteers and supporters will join the national effort to increase awareness, raise funds and advocate for pancreatic cancer in communities across the country. Corporate partners, marketing efforts and celebrities will raise the visibility of pancreatic cancer and the Pancreatic Cancer Action Network. Purple will be recognized worldwide as a symbol of hope for pancreatic cancer. The Pancreatic Cancer Action Network will be the worldwide leader in the fight against pancreatic cancer. CORE VALUES Deliver Excellence We are committed to providing the highest standard of quality and service. Our constituents count on us to be and do the very best we can for the pancreatic cancer community. We set goals that drive us to reach beyond our comfort levels and we push ourselves to meet, and often, exceed them. Customer First We are committed to providing exemplary customer service and are responsive to the needs of our community. We want everyone s experience with us to be positive and memorable, and we do our very best to deliver on that commitment. Accountability We know our responsibilities and we don t make excuses or blame others for our mistakes. We assume ownership that is necessary for achieving desired results. Simply put, we see it, own it, solve it and do it. Team We work together internally and with all of our constituents in a spirit of community and collaboration to operate efficiently and effectively as well as inspire, challenge and support each other to be the very best! An emphasis on team achievements and pride in individual accomplishments contributes to our collective successes and high morale. Although the seriousness of the disease is never taken lightly, we encourage each team to incorporate fun into their work day. 2

4 Sparkle Spirit We are inspired by our constituents every day. Their courage and determination reminds us that unrelenting optimism and hope can motivate and inspire us all to reach our goals. If we add a little sparkle spirit to everything that we do, we can achieve anything. ORGANIZATIONAL CULTURE The Pancreatic Cancer Action Network team conducts themselves with integrity, collegiality and a deep commitment to the mission. There is a strong element of being on mission with a spirit of gratitude, anticipation and excitement based on the impact development is having on changed lives. The staff recognizes that the Network is an entrepreneurial (requiring a level of independence), invigorating, inspiring and unique workplace that provides an environment of professionalism, passion and potential. This is a hard-working, close-knit, and fervent group who is highly motivated, and carries out their work with excellence. Staff members are encouraged by Julie Fleshman (CEO) and Lynn Matrisian (VP) to dream big and to reach higher within the context of processes and procedures. Julie and Lynn are described by the team as collaborative, strongly process and structure focused, effective vision casters with the desire to release competent people to do their jobs with a sense of empowerment. The team works towards a culture of being a unified and integrated unit motivated to innovate and improve while delivering strong performance. The staff health is due in part to the value placed on open discussions and sharing of honest opinions. People feel free to talk to each other about problems and areas for improvement. Challenging ideas are perceived as positive. The team is welcome to give input to decisions, and their input is sincerely considered. This is a culture of all hands helping. Leadership, while operating within a highly collaborative team, is encouraged to work independently with minimal direction. This is not a political environment. Great care is taken to assure that team members treat each other with dignity, respect and foster a healthy relational climate. As a result, the group consistently works on being transparent, open, and creating a climate of trust. WHAT TEAM MEMBERS SAY ABOUT THE POSITION, OPPORTUNITY, AND WORKING AT PANCREATIC CANCER ACTION NETWORK we excel at implementing the highest quality programs and are respected by world-renowned doctors and treating hospitals people said we couldn t reach audacious goals, but we did it we believe in action and we make it happen; we are risktakers and our motto can be, let s do things differently though we are rapidly expanding, the leadership team is genuinely available and willing to be connected to the team across the board we live out our core values; Sparkle Spirit is evident in all we do the energy here is amazing; it is a great place to work, people are driven to make a change One of the board members has said, The new division director will be overseeing nine Patient Services Associates, and the Associates are the nine most influential people in pancreatic cancer, period. we have the most current and deep clinical trial databases for Pancreatic Cancer in the world this resource saves and changes lives 3

5 we like having fun and playing together; our Halloween party is famous! cancer is difficult for everyone so we understand the value of debriefing and sometimes that happens through fun - Jean Fridays, Food Trucks, Potlucks and the like Pancreatic Cancer Action Network is not a typical non-profit while we live every day to make a change in patient lives, we are all about significant structure and process we are sophisticated we are entrepreneurial, but having a highly collegial and supportive team the candidate will often work independently so must be driven, self-motivated and provide immediate and direct access to the team; he or she will have well developed emotional intelligence and be able to read a room we care deeply about the mission and enjoy working with intensity alongside one another we are colleagues and friends; the candidate should be willing and not afraid to ask questions, roll up their sleeves, and be fully invested in this important work... the Director cannot be aggressive nor timid must have the ability to play to strengths, have good timing and a sense of tact a willingness to volley ideals back and forth with conviction to stand on their idea but with the courage and maturity to defer to others as well; an ability to defend No and Yes an ability to tell good stories giving hope and reality and we have good stories to tell!... LEADERSHIP Julie Fleshman, JD, MBA President and Chief Executive Officer Los Angeles, California Julie Fleshman became the organization s first full-time staff person and its first Executive Director in April Having lost her father to pancreatic cancer in 1999, she has made it her passion and commitment to change the course of the disease. In July 2004, the Board of Directors appointed Fleshman President and CEO. Under her leadership, the Pancreatic Cancer Action Network has grown from a staff of one with revenues of $228,000 to a staff of over 100 with a budget of more than $26 million. Today, Fleshman is a sought-after speaker with considerable experience addressing diverse stakeholder groups, including Congress, industry, patients, scientists, donors and volunteers. She has also been interviewed by national media such as The New York Times, CNN, Headline News and ABC News as well as local press throughout the country. Fleshman has spearheaded the charge to establish the Pancreatic Cancer Action Network as the leader in the fight against pancreatic cancer. Her leadership has driven consistent excellence and innovation throughout the programs and services of the organization. At the same time, she has steadily increased revenue growth and the organization s impact. Under her direction, the organization has greatly expanded and attracted leading researchers from prestigious institutions around the country to study pancreatic cancer. During Fleshman s tenure, advocacy and grassroots efforts have expanded to over 60 affiliates nationwide and yielded an $84.1 million increase in federal funding for pancreatic cancer research. The organization has awarded 122 pancreatic cancer research grants totaling nearly $28 million to researchers at institutions around the country. And more than 90,000 pancreatic cancer patients and their families nationwide have been cared for by the organization s patient services program. Fleshman holds her JD and MBA degrees from Santa Clara University and a BA from the University of California, Santa Barbara where she graduated Magna Cum Laude and was awarded Most Outstanding Graduating Senior in the Law and Society program. She also studied abroad at Oxford University and in Tokyo, Japan. Fleshman has served on the boards of several cancer care and research committees and organizations, and has been published in the Journal of Clinical 4

6 Oncology. The American Association for Cancer Research honored her with the 2010 Distinguished Public Service Award for her leadership and dedication in the fight against pancreatic cancer. Jenny Isaacson Vice President, Community Engagement Los Angeles, CA Jenny Isaacson brings more than 20 years of experience in development, marketing and communications and volunteer management to the Pancreatic Cancer Action Network. Jenny has a strong background in strategic planning, as well as building and maximizing corporate partnerships and developing cause-related marketing and national fundraising promotions, having held key positions at Starlight Children s Foundation. As Vice President of Community Engagement, Jenny provides overall management and strategic direction to the organization s marketing and communications, and community outreach programs. Jenny received her Bachelor of Arts from the University of East Anglia, Norwich, Great Britain, where she graduated with honors. She has served on the board of My Friend s Place, an L.A. resource center for homeless youth, as well as the Silverlake Independent Jewish Community Center at a time when the Center was threatened with imminent closure. Now, a thriving family education and community gathering space, the Center was saved because of the passion and commitment of local families and community members. It was this experience that convinced Jenny that idealistic commitment can lead to great success in overcoming the seemingly impossible. EXPECTATIONS FOR ALL EMPLOYEES Support of the organization s mission and goals by exhibiting the following core values is expected of all employees: Deliver Excellence, Customer First, Accountability, Team and Sparkle Spirit. (See Core Values section) THE POSITION This position reports to the Vice President, Community Engagement and is responsible for overall strategy, planning, revenue growth, implementation, organizational development and oversight of the community outreach program including the national volunteer affiliate network and two signature awareness events held across the country. Currently there are twenty-eight staff members reporting to this position with an annual departmental budget of $3 million. ESSENTIAL FUNCTIONS Ensure strong working relationships and shared goals between affiliates across the country, Community Outreach staff and National Office to facilitate common commitments to and delivery of mission. Oversee organizational development of a grassroots volunteer affiliate structure and operations of the Community Outreach program. Ensure awareness events grow in a controlled manner to provide the greatest ROI in terms of revenue and participation while using staff and volunteer time and organizational resources efficiently and effectively. Ensure the protection of the organization s not-for-profit status and reputation through proactive integration of appropriate policies and processes with all volunteer programs. Oversee planning and facilitation of the annual Leadership Training. Provide regular updates to the VP, Community Engagement relative to the status of the affiliate and event operations in the Community Outreach program. 5

7 Ensure interaction and coordination with the organization s other departments and programs to ensure that the volunteer strategy is in sync with the organization s overall goals and priorities. Oversee development and implementation of an annual strategic plan for the Community Outreach department and then monitor performance goals against the plan. Prepare Community Outreach program budget and oversee fiscal performance against budget. Oversee the Volunteer Advisory Council. Utilize Google Analytics to interpret data. Work with Senior Director, Development Operations to ensure Community Outreach event staff and event volunteers are supporting revenue growth. Work with the Development Department to generate potential sponsorship opportunities, resources for revenue, major gifts, workplace giving, professional contacts and opportunities for positioning the affiliates to expand their role within the local/regional community. Demonstrate measurable outcomes for the Community Outreach program including volunteer recruitment and retention, awareness and outreach activities, and event participation including individuals, teams and corporations. MANAGEMENT RESPONSIBILITIES In accordance with applicable policies and Federal/State laws, may perform the following supervisory responsibilities: interviewing, hiring, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Senior Manager, National Affiliate Development and Strategy Manager, Affiliate Development Senior Manager, Event Development Manager, Event Development QUALIFICATIONS AND REQUIREMENTS The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Bachelor s Degree and a minimum 7 to 10 years experience in progressively responsible non-profit event planning and volunteer management. Minimum five years in a senior management and leadership role. Exceptional knowledge of the principles and practices of volunteer program management, possibly including HR issues as they apply to both staff and volunteer issues. Knowledge of program planning, budgeting, monitoring, and evaluation processes. Ability to think and implement strategically Ability to interact effectively and professionally at all levels and across diverse cultures. Ability to forge strong affiliate relationships. Strong customer and results orientation. 6

8 Understanding and ability to interpret analytics to ensure program viability. Good information technology skills. Pancreatic Cancer Action Network utilizes Basecamp and Raisers Edge software. Ability to facilitate progressive change. Ability to think strategically and develop innovative solutions. Excellent planning, organizing, and leadership/supervisory skills. Proven ability to evaluate data, assess alternatives, and make decisions and or recommendations as required. Must be team oriented and have excellent interpersonal skills with a diverse group of individuals at all organizational levels, both internal and external. Excellent executive communication and presentation skills. Must be willing to travel approximately 15% (including weekends and evenings). PERSONAL ATTRIBUTES Excellent multitasking and prioritizing skills. Ability to bring ideas to the table yet humble and open to hear, value, and accept other concepts. Ability to create a culture that helps patients see the value of clinical trials as an option to their treatment plan. Ability to bring depth to patient communication. Compassionate and optimistic yet professional and adhering to organizational guidelines.empathetic yet with a science drive consistent messaging relating legal, information, and security issues. Ability to accept and embrace structure. LOCALE The new 24,000 square foot, state of the art corporate office is in Manhattan Beach, a small coastal city located in southwestern Los Angeles. The city is known for its relaxed yet professional culture, clean, wide, sandy beaches, bike paths and walkways. If you know someone who has an interest and meets most of the experience and motivational requirements described in this profile, please feel free to suggest that person for consideration and/or forward this information. Please request they forward their resume to the contact on the next page. Suggested names will be treated discreetly and candidates should be assured that their inquiries will be treated with the utmost confidentiality. Our client is an equal opportunity employer and does not discriminate on the basis of race, religion, age, color, sex, national origin, familial status, veteran status, or physical handicap. We fully respect the need for confidentiality of information supplied by interested parties and assure them that their backgrounds and interests will not be discussed with anyone, including our client, without their prior consent, nor will reference contacts be made until mutual interest has been established. Ardent Search Company (an affiliate of The Dingman Company, Inc.) is a retained executive search firm devoted exclusively to serving our clients in matters of executive selection. We are a generalist firm that has served business and non-profits worldwide since

9 For further information on this position, please contact: Tim Bernstein General Manager, Ardent Search Company Phone: Fax: