Lou Russell, Russell Martin & Associates (317)

Transcription

1 presented by Lou Russell, Russell Martin & Associates (317)

2 How Clearly Do You See? Page 1

3 Content Where did Emotional Intelligence come from? What happens to me when I m stressed? Understanding my triggers / selfawareness Page 2 Developed by Russell Martin & Associates

4 What is Emotional Intelligence?? Page 3 Developed by Russell Martin & Associates

5 What Are Your Triggers? 1. Describe the stress experienced on the job by entering on this line the emotion you felt:. Rank the intensity of that emotion (1 = low, 10 = high):. 2. What factors contributed to your feelings about the problems? 3. Describe the successes experienced on the job by entering on this line the emotion you felt:. Rank the intensity of that emotion (1 = low, 10 = high):. 4. What factors contributed to your feelings about the successes? Page 4 Developed by Russell Martin & Associates

6 100% people said What Happens to Me? 75% 50% stress worse than a generation ago job is extremely stressful 25% job is #1 stressor Page 5 Developed by Russell Martin & Associates

7 What Happens to Me? 100% 75% 50% 25% job is #1 stressor job is extremely stressful stress worse than a generation ago This information was obtained in the 1990's in large surveys by Northwestern National Life Insurance Co, Princeton Survey Research Associates, St. Paul Fire and Marine Insurance Co., Yale University and The Families and Work Institute. Page 6 Developed by Russell Martin & Associates

8 Your Body Reacts Ironically, the workplace has become one of the most inefficient places to work. Page 7 Developed by Russell Martin & Associates

9 What Happens to Me at Work? Four Hour Emotional Hangover Workers' Compensation - Dr. Izzy Justice, Emotional Quotient Developed by Russell Martin & Associates

10 Defining Emotional Intelligence An individual with the highest IQ will not outperform a team with mediocre IQ but high EQ. EQ DISC Motivators Cognition Behavior Multiple Intelligence Memory Competency 360 Assessments Performance Reviews Decision Making (Superior Performance) Page 9

11 The Components Self-Awareness Self-Regulation Motivation Empathy Social Skills Page 10

12 How You Behave: DISC C Careful Urgent D Objective, clear Pioneering High standards Innovative Good analyst Driven Detailed Likes challenge Picky Demanding Aloof Quick to anger Fearful Steady and sincere Optimistic Patient Motivator Empathetic Team Player Logical Problem solver Service-oriented Emotionally needy Apathetic under stress Inattentive Passive Trusting Resists change Poor with details S I Developed by Russell Martin & Associates

13 A Team Makes A Whole Brain Task Perfect Task Speed People Careful People Speed Page 12 Developed by Russell Martin & Associates

14 Growing Emotional Competence Untruths: Avoid negative emotions Confusing a positive attitude with denial Opportunities to grow emotional competence each year: 80 Number we grow from: 3 Page 13

15 Find out where you are: AWARENESS Grow Emotional Intelligence EQ DISC Motivators Cognition Multiple Intelligence Memory Use STRENGTHS to drive REGULATION Behavior Competency 360 Assessments Performance Reviews Decision Making (Superior Performance) CHOOSE times for Decisions Page 14

16 How Can I Get More HELP? At Purchase books, webinars, resources Get our LEARNING FLASH e-zine for more tips and tools Find out about public webinars and workshops Buy fun stuff in the store