MANAGEMENT TOOLS FOR LARGE & EXPANDING ART CLINICS

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1 MANAGEMENT TOOLS FOR LARGE & EXPANDING ART CLINICS 8th & 9th October 2015 Windsor, UK With the expansion and growth of IVF clinics comes new challenges. Gain insights and advice from experienced ART leaders on subjects including: LAB DESIGN QUALITY MANAGEMENT MANAGERIAL TOOLS RISK MANAGEMENT

2 THURSDAY 8TH OCTOBER Registration and welcome lunch Welcome and introduction Lab design considering short and medium term growth including staffing levels Ronny Janssens Total quality as a management strategy in the ART clinic Andrés Rebage Arango Financial considerations: budgeting and cost planning for growth and contingency planning for a downturn in cycle numbers Lieve Decaluwe How to prepare for and correctly manage and learn from a serious incident in the clinic Rachel Cutting Question and answer session with the speakers Question and answer session with the speakers Coffee break Managing a group of clinics: standardising protocols, auditing and communication Laura Rienzi Finish Pre-dinner drinks reception Round table discussion and dinner*

3 FRIDAY 9TH OCTOBER 8.30 Arrival and coffee 8.45 Re-cap of main points discussed during the 1st day 9.00 Managerial tools as drivers of growth and expansion Andrés Rebage Arango 9.45 Risk management and accreditation Rachel Cutting * The round table discussion and dinner is a dynamic, participant-led session, hosted in small groups. This is an opportunity for delegates to think freely around challenges, contribute to the debate, network and discuss the hottest, up-to-the minute topics of interest to those whose job it is to lead and direct their clinics with profitability. PROGRAM Successful clinic marketing: patient concerns and our duty of care to our patients Laura Rienzi Final questions and remarks, certificates and close Optional lunch

4 WHY ATTEND? Discover what the experts think on risk management, business considerations and patient approaches and how to maximise opportunities for your clinic or group Hear first-hand insights into strategies from ART influencers that can be easily implemented Draw lessons from peers from a range of clinics and groups to expand your knowledge and thinking on the growth potential and management of large clinics Be part of the debate by participating in an interactive session Meet new contacts and cement existing business relationships with key decision makers from across the sector WHO SHOULD ATTEND Clinic Directors Senior Embryologists Quality Managers Lab Managers Clinic Business Managers Clinicians Large clinics and clinic groups All those interested in growing an IVF practice LANGUAGE The official language of the conference and workshop is English.

5 TIMES AND DATE Starts 12 Noon Thursday 8th October 2015 Closes 12 Noon Friday 9th October 2015 WHY ATTEND?

6

7 SPEAKERS Andrés Rebage Arango, Managing Director Eugin Clinic, Barcelona, Spain Trained as a Chemical Engineer, Andrés early career concentrated on quality control. In 1999 he completed a Masters in Total Quality Management followed by a further Masters in Production Management in Barcelona. In 2002 he started working in Eugin Clinic, implementing a total quality management system. On taking the role of Operations Manager for the clinic he focused his attention on growth and profitability. Between 2006 and 2009 the company grew by 98%. SPEAKERS Since becoming Managing Director in 2010 the company has undergone a professionalisation process in each of its respective departments, growing by 65%, achieving a very high profitability and attracting a range of patients from 9 main markets and overall from 78 different countries. Eugin Clinic is currently ranked as one of the top IVF centres in Europe.

8 Dr Laura Rienzi, Senior Clinical Embryologist and Lab Director GENERA Centres for Reproductive Medicine, Italy Dr Laura Rienzi graduated magna cum laude in 1993 at the University of Rome, then gained II Level Master at the University of Padova. She was Adjunct Professor of Clinical Embryology at the University of Perugia for 4 years. Certified as Senior Clinical Embryologist by the ESHRE Society, she is currently President of the Italian Society of Embryology, Reproduction and Research (SIERR) as well as Faculty Adviser for PhD and Bachelor students at various Italian universities. Her clinical embryology activity started in Paris in 1994 as a research fellow at the Centre for Reproductive Medicine, Hôpital Necker. She held the position of Laboratory Director of the IVF Centre at the European Hospital of Rome for more than 10 years and in 2008 she was appointed Laboratory Director of the GENERA centres for Reproductive Medicine in Italy (Rome, Umbertide, Marostica, Naples). Author and co-author of more than 100 original research papers, reviews and book chapters on laboratory aspects of ART, she has been in the Editorial Board of Human Reproduction, Focus on Reproduction, and the Italian Journal of Reproductive Medicine 2PN. She is currently on the Editorial Board of RBM online and Fertility and Sterility, Editor in Chief of the International Journal Current Trends in Clinical Embryology.

9 Ronny Janssens, Quality Manager UZ Brussels, Belgium Graduating from the Stedelijk Instituut voor Technisch Onderwijs in Mechelen in 1978 with a degree in clinical chemistry, Ronny started his career at the Radio Immuno Assay laboratory at the Universitair Ziekenhuis Brussels in He joined the team of Prof. André Van Steirteghem and Prof. Paul Devroey as an embryologist in Since then he has been involved in the start-up and development of the IVF laboratory at the Centre for Reproductive Medicine. SPEAKERS Ronny Janssens is currently the Quality Manager of the Centre for Reproductive Medicine of the Universitair Ziekenhuis Brussel where he was responsible for the implementation of a quality system and accreditation according to ISO and later ISO He has been an ESHRE member since 1985 and cofounder of the paramedical group within ESHRE.

10 Lieve Decaluwe, Centre Manager UZ Brussels, Belgium After obtaining a Master Degree in Commercial Engineering from Katholieke Universiteit Leuven (KULeuven) in 1985, Lieve Decaluwe started her career as Scientific Assistant at the Faculty of Economic Sciences of KULeuven. From 1987 she actively pursued a career within the hospital sector; working as a Manager of the Hospital Division at ACC (a software company specialising in the hospital sector), a Healthcare Consultant at Ernst & Young, an Internal Consultant at GZA Hospitals Antwerp, the Administrative Manager of the Abdomen and Oncology Division at the University Hospital UZ Leuven and the Organisation and Exploitation Manager at the University Hospital UZ Brussel. In 2008 she has was appointed Manager of the Center of Reproductive Medicine (CRG) at UZ Brussel. Supporting the Department Head in the organisation and development of CRG, she is also responsible for non-medical disciplines with a specific focus on the organisational, financial, legal and personnel-related aspects, ICT and infrastructure. She has coordinated various projects including those CRG has initiated in the Middle-East. In addition since 2015, she has held the position of Adjunct to the CEO at UZ Brussel with the responsibility for hospital-wide projects and networking activities.

11 Rachel Cutting, Principal Embryologist Jessop Fertility, Sheffield, United Kingdom Rachel Cutting is Principal Embryologist / Quality Manager / Person Responsible at Jessop Fertility, Sheffield Teaching Hospitals NHS Foundation Trust. She is a member of the HFEA s licensed centres panel and was a member of the Association of Clinical Embryologists (ACE) executive committee for 10 years including holding the position of chair from SPEAKERS She has also been involved in developing national guidelines for the implementation of eset (elective single embryo transfer) and oocyte freezing. Rachel is an assessor for the Association of Clinical Scientists. Rachel has been involved in developing the national training program for embryologists including writing the curriculum for the Reproductive Scientist Training Program. She has an active role both internationally and nationally, speaking at conferences and undertaking consultancy work.

12 VENUE The award winning Oakley Court Hotel. Just 20 mins from London Heathrow Airport. If you have any queries please contact the marketing department at Windsor Road, Water Oakley Windsor, Berkshire SL4 5UR, UK or call +44 (0)

13 VENUE

14 DELEGATE RATES Early Bird Rate GBP 870 Standard Rate GBP 1000 (available until 31st July 2015) inc VAT (available from 1st August 2015) inc VAT Register today! This conference will bring together IVF pioneers and some of the sharpest minds in the business to convene and debate our sector s growth and some of the challenges this presents. The combination of relevant lectures, the interactive dinner and time allocated to networking will ensure you come away inspired and with insights that will help bring your ideas to life. Fees will cover your attendance at the Conference as well as one night s accommodation at the award winning Oakley Court Hotel, refreshments, breakfast, lunch, pre-dinner drinks and dinner. The fee does not cover travel or transfer costs. To register go to ACCOMPANYING GUESTS If you are bringing any accompanying guests with you there is an additional 55 charge per person which would cover them attending the Social dinner and breakfast (based on guests staying in the same room and not attending the workshop) Accommodation per night for additional nights: 140 per room per night For full terms and conditions please visit

15 DETAILS & BOOKING

16 Research Instruments Ltd, Bickland Industrial Park, Falmouth, Cornwall, TR11 4TA, UK tel: +44 (0) visit:

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