Member and Guest Guidlines

Transcription

1 C H C Boulder s Premier Business and Social Club Vision Statement City Club is a safe place for passionate and caring people to explore our differences, discover our common ground, and enrich our world, while having a good time. Mission Statement City Club strives to provide a place of exceptional beauty and function that supports a diverse and gifted community of extraordinary business and social entrepreneurs. We support our members to reach their highest potential through member-sponsored education and civic events, mentorships, fine dining, social gatherings, and health care. Overview City Club is an inclusive private community offering inspired spaces to work, socialize and reside. We offer gourmet food, fine wine, exotic cocktails, engaging programs and events, health and wellness services, and an award winning garden for working and socializing. We provide two different membership levels to accommodate the diverse needs of our members: Social Membership and Business Membership. Each option offers a distinctive list of benefits, allowing our members the opportunity to engage with City Club to best meets their needs. Member and Guest Guidlines City Club s foundation is a set of principles that keeps our core culture strong and growing. Below is a comprehensive list of the principles, policies, and procedures that keep City Club at its best. Guest Privileges Members may host up to three guests at one time at City Club during public hours and City Club functions unless the event is specified as members only. Member hosts must accompany and take responsibility for their invited guests at all times to ensure their guests feel welcomed and comply with all City Club guidelines. Parties of five or more require special reservation and pricing. Applicable guest fees will be charged to the host member s account. adminteam@highlandcityclub.com highlandcityclub.com 1

2 Use of Common Areas Social Members are welcome to use the club s lower level and the gardens. Business Members are welcome throughout the building, including the club s lower level and gardens. City Club forbids the use of cellphones in common areas during social meals and events. Members who need to make or receive an urgent call shall use designated spaces located throughout the building. City Club reserves the right to temporarily close part or all of the club s common areas for special functions, meetings and maintenance. Pets are not permitted on City Club facilities without management s prior consent. City Club does not permit smoking anywhere on the premises, including the gardens. Parking Parking is available to Social and Business members for an hourly, daily, or monthly fee. Since Highland parking is limited, we encourage members to walk, ride their bike, or use public transportation. Attire All members are required to dress appropriately and tastefully at all times. City Club reserves the right to request a member to leave the club premises if not dressed appropriately. Name Tags City Club provides an engraved brass name tag for each member upon joining. To maintain a welcoming environment and to track services and charges. All members shall wear their name tags during club functions. When leaving City Club, members must return their name tags to their place on the wall at the club s lower level. Lost name tags will be replaced and a $15 fee will be charged to the member s account. Alcohol City Club serves wine, beer and mixed drinks for members and their guests from our on-site Wine Cellar. City Club abides by all Colorado laws for alcohol consumption; therefore all members guests must be at least 21 years of age (with proper identification) to consume alcohol on the premises. City Club reserves the right to ask members guests for proper identification before serving alcohol and retains the right to withhold alcohol service from any member or guest at management s sole discretion. adminteam@highlandcityclub.com highlandcityclub.com 2

3 Solicitation and Fundraising To preserve the integrity of City Club as a safe space, City Club prohibits promotion, solicitation, fundraising or marketing products and services during events and social gatherings. Please confine mutually established business discussions to private conversations. Employees City Club employees are an integral part of our community. Members and their guests are expected to treat staff members with respect and must refrain from using loud, pretentious, or profane language. All complaints, criticisms or personal issues with City Club staff and their performance should be expressed to the City Club Manager directly and in private. City Club prohibits its members from soliciting City Club employees for part or full time work. Contact Information and Member Directory Each member shall provide and update an address to receive electronic communication from City Club. In addition, all Members are encouraged to provide information about professional and personal interests and other basic biographical details to share with the community. This information is available to the full membership through a password protected Member Directory on our website. Social Membership Business Membership Membership Categories Social Members have access to City Club s facilities during public hours (8:30am 5:00pm Monday- Friday) and during scheduled club events. Social members enjoy a wide range of benefits including discounts on programs, meals, spa & wellness services, residential stays and venue rental. Social Members also enjoy many free events: lectures, movies and concerts, community partnership interactions, complimentary coffee, tea, and healthy snacks when available. Social Members under the age of 25 and the spouse of members pay no additional joining fee and pay monthly dues equal to half of a regular member s dues. For detailed information, see current pricing schedule attached. Business members have all the benefits of Social membership in addition to: 24 / 7 Access to the building Unlimited high speed WIFI throughout Highland and in the gardens Special pricing for parking, conference room reservation, addressing, and administrative assistance adminteam@highlandcityclub.com highlandcityclub.com 3

4 City Club offers two tiers of Business Membership based on a member s work requirements: Seat A seat anywhere in the building and gardens 100 free pages of copy/print/scan per month Free use of any conference room when available Private Office & Suites Includes phone, voic , and reception 15% of rent can be used as credit towards conference room rentals, parking for tenant and their clients For detailed information, see current pricing schedule attached. Social Membership Application Process Joining City Club as a Social Member is a simple three-step process: 1. Attend Events Prospective Social Members are invited to attend and participate in at least three City Club social and/or educational events before proceeding with the application process. We encourage prospective members to attend one social lunch, one program, and one Happy Hour so they can have a well-rounded City Club experience. 2. Sponsors The Primary Sponsor serves as the candidate s ambassador and advocate throughout the application process and duration of the membership. The two Secondary Sponsors are members who already know or have met the candidate during City Club functions, can vouch for the candidate s character and desire to see the candidate become a Social member. 3. Submit Applicaiton and Joining Fee Candidates shall complete the Membership Application Form which includes contact information for the applicant, a personal questionnaire and signed Statements of Sponsorship from each Sponsor. The completed applications should be submitted to City Club Management for review. If questions or concerns arise regarding an applicant s suitability for membership, City Club management may request a confidential meeting with the candidate. All management deliberations regarding prospective members are kept strictly confidential. City Club s management will approve or deny social membership applications at its sole discretion. adminteam@highlandcityclub.com highlandcityclub.com 4

5 Business Membership Application Process All candidates for Business Membership shall study the Club s Charter in detail and file the Club s one page application indicating why and how they are an ideal candidate for Business Membership, and how they plan to contribute to the synergy of the City Club community. Ideal candidates will be invited to meet with a representative of the Club for a tour and interview. Business Memberships require no joining fee and are subject to monthly dues plus expenses including meals, parking and spa services. All Business Memberships are renewed on a month-to-month basis unless a member has entered into a long term lease for a private office or suite. Membership Held by a Legal Entity City Club is a community of individuals, however, for legal, tax and financial benefit of our members, a City Club membership may be issued in the name of a corporation, partnership or trust. The membership entity must then designate one individual who will have City Club membership benefits and is responsible for managing payment of dues and charges. This designated person must meet the eligibility requirements for Social or Business membership. No person other than the designated user is entitled to City Club member benefits. City Club memberships are not transferable. Social Membership Sabbatical Every City Club Social Member is entitled to a one-time membership sabbatical of up to six months. This sabbatical can be taken for medical, financial or travel reasons. During this time, monthly dues and other membership responsibilities are placed on hold. At the end of the sabbatical, members can reactivate their membership by renewing their regular dues and fees. Business Members cannot apply for sabbatical as their memberships are month-to-month or dictated by their lease terms. Registration, Suspension and Termination of Membership Social Members may resign their City Club membership at any time by delivering written notice of their intent to the City Club Manager. Member-initiated resignation is irrevocable unless otherwise determined by Management. Resignation, suspension or termination of membership does not release the member from paying delinquent or unpaid charges on the account. Members are not entitled to a refund of their joining fee, monthly dues or other charges if their membership is terminated by City Club. City Club reserves the right to suspend or terminate a membership if the member knowingly submits false information on the membership form, fails to pay outstanding charges due to City Club or its affiliates, treats City Club employees, visitors and/or members in an abusive manner, violates the terms and conditions of this or exhibits any conduct deemed unacceptable by the City Club s Management. adminteam@highlandcityclub.com highlandcityclub.com 5

6 Use of the Facilities offers its members a wide variety of services and spaces subject to the following rules and regulations. Open Door Policy City Club s Open Door Policy allows all members and tenants to use the private conference rooms of City Club free of charge as long as the door of the room remains open and the activity inside the room does not disrupt or prevent the use of the room by other members. This policy applies to the club s lower level for Social Members and throughout the building for Business Members. The free use of the Club s private conference rooms is subject to previously scheduled reservations which preempt drop-in use. To ensure the availability of the right conference room for important meetings, City Club encourages all members to reserve the room they need in advance. Private Meetings All Business and Social Members are welcome to reserve private meetings in any of the conference rooms according to the pricing schedule attached. Reservations Meeting rooms are available to members and non-members for hourly or full day reservations. Reservations are accepted on a first-come, first-serve basis. All reservations include complimentary A/V setup and self-serve coffee, tea and kombucha. Meals, alcoholic drinks and tech services are available for an additional charge. Contact City Club Manager or Administrative team for a quote. You may reserve a conference room in any of the following ways: By contacting the City Club Manager or the Administrative Team By phone at (303) By at rsvp@highlandcityuclub.com When placing a reservation, please be sure to include the following: Date and time of your gathering Total number of attendees Any special requests such as food service Any audio and/or visual needs City Club reserves the right to limit the number of hours of reserved meeting space or the number of meals booked each month to ensure availability for all members. City Club management will work closely with members to ensure successful private events and equitable use of City Club facilities. adminteam@highlandcityclub.com highlandcityclub.com 6

7 Cancelations Due to the demand for the City Club s facilities, cancellations made less than two days prior to the reservation date will be charged a 50% cancellation fee at the discretion of City Club s management. Cancellations made less than 24 hours in advance will be charged the full rental amount. Guest Policy Members are allowed to invite up to three guests at any one time for meals, social or business gatherings. Meetings of five or more people may require reserving a private conference room and/or special meal pricing and catering. Internet Use Social Members and their guests can connect to and use City Club s high speed WiFi by purchasing a daily pass (see pricing schedule attached). Personal hotspot use by Social Members is prohibited on the City Club campus. Business Members and their guests have unlimited personal access to the WiFi network. Spa and Wellness Services City Club s onsite spa and wellness center offers an innovative and comprehensive health care model designed for health-conscious members under the age of 65. In collaboration with Cloud Medical and Liberty Healthshare, qualifying members can enroll in a signature health and wellness package which includes 24/7 access to a physician, unlimited visits without copays, extraordinary discount on medical tests, a monthly massage therapy session, and a major medical plan which meets Affordable Care Act requirements. See current pricing schedule attached. Please contact City Club directly with questions and details on how to enroll. adminteam@highlandcityclub.com highlandcityclub.com 7

8 Financial and Legal Matters Membership Charges Payment Members are encouraged to pay their monthly dues, event fees and service charges by credit card. For billing purposes, every member must provide a valid Visa, MasterCard or Discover account in their name or company name. City Club invoices members at the beginning of each month for the current month s dues and any additional service, guest and event fees accrued during the previous month. Each member is responsible for informing City Club of any changes to their credit card on file. Past-Due Accounts Membership dues and fees are deemed delinquent if they are not paid by the end of the month in which they are billed. Delinquent charges will accrue a 1.5% late penalty per month from the due date until they are paid in full. Members with delinquent accounts will be denied entry to and service at the club. Legal Matters Membership Documents All prospective members of City Club are responsible for reading the City Club and following the terms and conditions established therein. No person is authorized to make any representations on behalf of City Club contrary to or in addition to the information contained herein. Membership Rights Membership in City Club grants access to the Club s programs, services and facilities in accordance with the described membership category. Membership in City Club is not an investment in City Club or its facilities and does not provide members with an equity or ownership interest in, or any vested or prescriptive right to the use of the Club or its facilities. Loss or Destruction of Property and Personal Injury All City Club Members and their guests assume sole responsibility for their personal property while visiting City Club. City Club shall not be responsible for any loss or damage to any personal property used or stored in the Club s facilities. Any personal property left in or on the premises for an extended period without City Club s permission may be disposed of by City Club management, with or without notice. adminteam@highlandcityclub.com highlandcityclub.com 8

9 No person shall remove, take or borrow from City Club s premises any property, art, artifacts or furniture belonging to City Club for any reason whatsoever without prior written permission. Members of City Club are liable for any property damage caused by themselves, their guests or members of their family at any activity or function operated, organized, arranged or sponsored by City Club. The cost of such damage will be charged to the responsible member s City Club account. All City Club members, their family and guests who use or accept the use of any appliance, facility, privilege or service whatsoever owned, leased or operated by City Club, or who engage in any function or other activity operated, organized, arranged or sponsored by City Club, either on or off City Club premises, shall do so at their own risk. By accepting the invitation to join City Club, the member and the member s family and guests hold City Club, its management, officers, employees, representatives, agents and affiliates (collectively, the Indemnified Parties ) harmless from any and all loss, cost, claim, injury, damage or liability sustained or incurred as a result of any act or omission, whether due to negligence or otherwise, of any of the Indemnified Parties. Should any party bound by this bring suit against any of the Indemnified Parties in connection with any event operated, organized, arranged or sponsored by City Club or any other claim or matter in connection with membership in City Club, and fail to obtain judgment therein against the same, said party shall be liable to the Indemnified Parties for all costs and expenses incurred by it in the defense of such suit, including court costs and attorneys fees through all appellate proceedings. adminteam@highlandcityclub.com highlandcityclub.com 9

10 Acknowledgement and Agreement I acknowledge that I have received and read a copy of City Club s. I understand that this outlines my privileges and benefits as well as my restrictions and responsibilities as a City Club Member. I agree to fulfill my obligations as defined herein. I am aware that no employee or member of City Club has the authority to promise me any benefits or make any agreements with me which are in conflict with this, unless the same is in writing and signed by City Club Management. I further understand that City Club Management reserves the right to change, modify or delete any of the policies or statements contained in the at any time and will give all members written notice of any such changes. I understand that all future questions or concerns about the information provided in this should be articulated directly to City Club Management. My signature below confirms that I understand and agree to abide by the policies, rules and regulations outlined in this. Member Name: Member Signature: Date: adminteam@highlandcityclub.com highlandcityclub.com 10

11 Room Rental Rates All rooms have a two- hour minimum reservation during lunch hours from 12-2pm. Room Members Non-Members Red Room, Music Room, 1 st Floor Conference Room. $25 / Hour $150 / Day $40 / Hour $240 / Day Library $75 / Hour $500 / Day $115 / Hour $700 / Day First Floor Gallery $100 / Hour $600 / Day $150 / Hour $1000 / Day Dining Room $150 / Hour $1000 / Day $225 / Hour $1350 / Day Bell Tower $50 / Hour $300 / Day $75 / Hour $500 / Day South Wing - Grand Room, Library, Music Room $200 / Hour $1200 / Day $300 / Hour $1800 / Day Garden and Amphitheater $300 / Hour $1800 / Day $400 / Hour $2200 / Day Entire Club $2500 / weekday evening or all day on weekends $3000/weekday evening or all day on weekends adminteam@highlandcityclub.com highlandcityclub.com 11

12 Meal Pricing Meal Members & Their Guests (Billed to Member Account) Non-Member (Cash, Check, Card) Social Lunches $15 + Tax $20 + Tax Program Lunches $25 + Tax $30 + Tax (In Advance) $35 + Tax (At The Door) Friday Happy Hour $20 + Tax $30 + Tax To-Go Bag Fee $5 $5 Beer and Kombucha $2 $3 Wine and Cocktails $6 / Glass $10 / Glass Private Lunch Groups (5 or More) $25 + Tax + Room Rental N/A Memberships and Amenities Social Members Business Members One-Time Joining Fee $2,500 N/A Monthly Dues $110 $345 / Seat $1,500 - $2,500 / Private Office $7,000 / Suite Parking $3 / Hour $20 / Day $200 / Month $3 / Hour $20 / Day $200 / Month Addressing N/A $50 / Month Internet (Members & Guests) $8 / Day N/A adminteam@highlandcityclub.com highlandcityclub.com 12

13 Health and Wellness Services Service Members Non-Members Cloud Medical Package (30 and Under) $259 / Month N/A Cloud Medical Package (30 and Over) $309 / Month N/A 60 Minute Massage $70 $80 90 Minute Massage $100 $115 Residental Rentals Residence Members Non-Members Highland Unit #4 (One Bedroom) $175 / Night $200 / Night Highland Units #2 and #3 (Two Bedrooms) $5,500 / Month $6,000 / Month St. Julian Rooms 25% Discount N/A adminteam@highlandcityclub.com highlandcityclub.com 13