YMCA of Brandon. Photo by Sandy Black. New Member. Handbook

Transcription

1 YMCA of Brandon Photo by Sandy Black New Member Handbook

2 Table of Contents Getting Started... 3 Building Map... 4 Parking Map... 4 Membership Information... 6 Program Registration... 7 Adult Programs... 8 Aquatics... 9 Child Care Families Employment Opportunities Contact Us Through our YMCA fundraising campaign, YMCA Strong Kids, every child will have access to our programs and services regardless of their financial situation. The Strong Kids campaign is our chance to fully realize and fulfill our obligation to all of the children in our community. Each year, the YMCA of Brandon provides free memberships to up to 300 youth and families in Brandon! Your generous donation will assist children in our community to have access to swimming lessons, Summer Camps, Before & After school child care, family activities and more. Please donate today at 2

3 Membership Cards Your membership card is required to access the YMCA facilities. Lost cards can be replaced for $5 each. Lockers Lockers are reserved for day use only. Please use the secure locking system built into the locker to protect your contents. Long-term rentals are available for our Plus members, please speak to Member Services. Locks and Towels Towels are available at no charge for our Plus members, and available to rent for $3.00 each per visit for our General members. Locks are built into our lockers so there is no charge for this service; however, you will need an adjusted membership card to access the locking system. Please see Member Services if you require assistance. Financial Assistance If you, or anyone that you know, is unable to access the Y due to financial difficulty, we are here to help! Speak to a Member Services Representative for more information about Financial Assistance. No one will be turned away due to inability to pay. Orientations Our certified fitness centre volunteers are ready and waiting to provide you with proper instruction on our equipment! Register for your FREE fitness orientation at Fitness Services. Tax Receipts Qualifying tax receipts will be sent by in February of each year. Please update your address with Member Services to ensure immediate delivery. Supervision of Children Children up to 12 years of age must be directly supervised by a parent or guardian unless they are participating in a YMCA program. The YMCA reserves the right to determine if supervision is adequate. Child Minding services are available during the week while parents use the facilities; for more information please visit the Child Minding page of our website. *Please note that parents must supervise their children while they are using the play structure. Member Etiquette Statement The YMCA is a shared experience for everyone to enjoy. As such, we ask for your support in respecting the rights of all members to have an enjoyable experience. YMCA Privacy Statement The YMCA of Brandon respects your privacy. We protect your personal information and adhere to all legislative requirements with respect to privacy. We do not rent, sell or trade our mailing lists. We use your personal information to provide services and keep you informed and up to date on the activities of the YMCA of Brandon, including programs, services, special events, funding needs and opportunities to volunteer. If at any time you wish to be removed from any of these contacts, simply contact us by phone at (204) and we will gladly accommodate your request. RESPECT RESPONSIBILITY HONESTY CARING EQUALITY INCLUSIVENESS MISSION The YMCA of Brandon is a charitable association dedicated to providing quality programs and services for all individuals in the development of Spirit, Mind and Body. 3

4 Building Layout Tours are available at any time. Stop by Member Services and someone will gladly show you around our facility. Second Floor 4

5 Parking Free parking is available for our YMCA members in the parking areas listed below (shown in grey). Please pick up your parking pass from Member Services in order to park in these areas. 5

6 Membership Information Your YMCA membership opens the door to healthy living by making available a variety of active programs, services and opportunities. As your partner, the YMCA strives to help you reach your goals by keeping you informed, engaged and involved. If there is anything we can do to enhance your experience, please let us know. Benefits of Membership Your membership is all-inclusive! There are no additional fees for core programs and services. All YMCA Memberships include: Your membership card is valid at over 80 YMCA fitness centres in Canada! For a list of locations please visit ymca.ca Membership Cancellations Cancellations are accepted at any time at the Member Services Desk or by ing brnmembership@ymanitoba.ca. You are required to turn in your membership card at time of cancellation. For each unreturned card a minimum $5 fee will be charged. Whatever your special talents, interests or schedule may be, there is a way for you to become a YMCA volunteer and help change someone s life. If you share our commitment to the well-being of our community, please consider being a YMCA volunteer. FREE Canada-wide YMCA access Training Facilities FREE Fitness Orientation Personal Programs at reduced rates Adult & Senior Programs Preschool & Youth Programs including swimming lessons! Aquatic Centre including two pools, water slide, hot tub and co-ed steam room Free Parking Gym Sports Pool Membership Plus Memberships include: Everything included with basic membership and: Private steam rooms Secured change room (members only) Towel Service Private Lockers available to rent *Must be 18+ years of age 6

7 Program Registration Program Registration At the YMCA, we offer a safe, structured environment to allow kids to learn and grow. Courses are available in Preschool, Youth and Aquatics for various ages. Registrations can be transacted by phone, in person or online and are taken on a first come, first served basis. Please have all of your program information and courses selected, along with your preferred method of payment. Most courses are available FREE with your YMCA membership! Please visit our website to view our program brochure and see which courses are of interest to your family. Waitlists Our courses are in high demand. Please register early or have your name put onto a waitlist if no spots are available. Those on the waitlist will only be contacted if a spot becomes available. Session Information Sessions for Preschool/Youth/Aquatic Programs are offered three times per year: Fall, Winter and Spring. Members will always receive 2 weeks of advance registration before our programs become available to the public. For specific session start/end dates and registration dates, please contact Member Services. Attendance and Program Absences Due to limited spaces in our programs, we ask that you attend all classes that you register for. If you are going to miss a class, please contact the appropriate Program Director in advance. Registrants who miss more than 2 classes without notifying the Program Director can be removed from the course by the YMCA without notice to accommodate our waitlisted clients. Aquatic Manager: brn-aquatics@ymanitoba.ca Youth Director: brn-youth@ymanitoba.ca Withdrawals All program withdrawals are subject to a 50% withdrawal fee unless otherwise specified. This does not include withdrawals within 30 days of the start date of the course, for which there is no refund. For specific withdrawal dates and fee amounts please contact Member Services. Online Registration AVAILABLE! Online registration is available on our website at ymcabrandon.ca. Enjoy the convenience of online registration and register in the comfort of your own home or on-the-go with your mobile browser. 7

8 Adult Programs Orientations Orientations are available FREE for members who would like instruction on using our cardio and weight equipment. They are led by our certified Fitness Centre volunteers who will take you through our centre and answer any questions you may have. When you arrive for your appointment, please come dressed for a workout and check in with Fitness Services. Please note that orientations are required for our members that are under age 16 before they will be granted full, unsupervised access to our Fitness Centre. Register for your orientation at Fitness Services today! Child Minding Services Child Minding services are available for children ages 12 weeks to 12 years while parents are using the facilities. For more information please visit the Child Minding section of our website. Our Fitness Centre Includes: 66 pieces of cardio equipment*, each equipped with a personal TV with Westman cable (headphones required) Life Fitness Signature Series weight equipment lb free-weights 2 Smith machines Plate loaded Hammer Strength weight equipment Stretching area with exercise balls, bosu s, medicine balls, light hand weights, mats and a scale Please be sure to wipe off all equipment with the wipes provided when finished. *Please note there is a 30 minute maximum on each piece of cardio equipment during peak hours Our 50-person volunteer fitness team leads over 50 FREE fitness classes per week. There is something for every skill level and every schedule, with classes available between 6 am and 8 pm. From Aqua-fit to Cycle-fit to ZUMBA, you are sure to find something that interests you. For up to date schedules please visit our website at ymcabrandon.com. Personal Fitness Programs Challenge yourself and stay motivated by signing up for personal training sessions with our Fitness staff! For rates and inquiries, please contact our Health & Fitness Director at brn-fitness@ymanitoba.ca 8

9 Aquatics Aquatics Centre Come join us in our state-of-the-art aquatics centre complete with two pools, water slide, co-ed whirlpool and steam room! Please note that there are age/height restrictions for some of our aquatic features. Please speak to a life guard for full rules and regulations. Public/Family Swim We offer a variety of times for public and family swim. Some equipment is available during public swim including noodles, toys and the slide. For the up -to-date pool schedule, please visit our website at ymcabrandon.com. Children under 10 years of age must be under direct supervision of a parent or guardian during public swim. Please note that during family swim times, the parent or guardian must be actively participating in the pool. Aqua-Fitness We offer two styles of aqua-fitness at our YMCA shallow end (Aqua-Fit) and deep end (Deep Water Running/ Training). Both are included with your membership! For up-to-date schedules of our aqua-fitness classes please visit our website at Lap Swimming The 25-metre lap lane is available for lap swimming during scheduled hours. For the up-to-date schedule please visit the Schedules page of our website at ymcabrandon.ca. Swimming Lessons The YMCA offers a nationally recognized swim program that is standard across the country. For more information on registering for swimming lessons please visit the Program Registration page or view the program guide on our website. Swimming lessons are available for ages infant to adult and are FREE for members! Testing or private lessons are available for parents who are unsure what level to place their child into. To book an appointment, please contact our Aquatic Manager at aquatics@ymcabrandon.com Switching to the YMCA from another aquatic facility? Speak to Member Services about converting your child s swimming level into our program levels! 9

10 Child Care DAYS When school s out, the Y is in! Join us for a day full of fun crafts, swimming and themed activities. Please provide a lunch, snacks and swim suit for your child. Camps are also available during Christmas/New Years and Spring Break. Register early as space is limited. For up-to-date schedules and pricing, please visit the Children s page of our website. Drop Off: 8:00 9:00 am Pick Up: 4:00 5:30 pm BIRTHDAY Kick back and let the YMCA do the work at your child s next birthday party! Please book early as space is limited. For more information on pricing and availability, please contact Member Services at Discounts are available for current YMCA members! Pool Party: 1.5 hour swim, 1 hour party room Gym Party: 1 hour gym, 1 hour party room *parties are available on Saturdays & Sundays only DAY CAMPS The YMCA offers quality summer day camp programs each July and August. Campers will swim, do crafts and go on an outdoor field trip each week. Please remember to pack a lunch, snacks, water bottle and sunscreen for your child. For up-to-date pricing and camp listings, please visit the Summer Day Camp page of our website. SERVICES Let your children receive quality care while you work out! For a fee, parents can drop their children off with our Child Minding staff and enjoy their workout in the same facility. Babysitting is available for children ages 3 months to 12 years. Please bring a small peanut-free snack for your child. For up-todate schedules and pricing information, please visit the Child Minding page of our website. 10

11 Child Care Licensed Child Care Services The YMCA of Brandon cares for over 200 children at our four fully-licensed child care facilities located within the city. Y Downtown ELC Y South ELC 231 8th Street st St S (204) (204) ydowntown@ymanitoba.ca Y West ELC ysouth@ymanitoba.ca Y New Era ELC th St Unit B *located inside New Era School (204) (204) ywest@ymanitoba.ca ynewera@ymanitoba.ca For information on available spots and waitlists, please contact the Centre Before & After School Care The YMCA of Brandon assists over 400 families at 13 schools in the Brandon School Division by providing quality care outside of school hours. For up to date pricing and a list of available schools, please visit the Before & After page of our website. AM Care 7:30 am morning bell PM Care afternoon bell 5:30 pm For more information on the Before & After Program, please contact the Director at ba@ymanitoba.ca For more information on working with the YMCA Before & After School Program please visit the Employment Opportunities page in this handbook the Employment Opportunities page of our website. 11

12 Families Bring the whole family and join us each Friday for all sorts of fun family activities! Swimming 6:30-9:30 pm Gymnasium 6:30-9:30 pm Bouncer 6:30-8:30 pm Play Structure 6:30-9:30 pm Family Gym and Family Swim are also available through the week. Check out our pool and gym schedules for the most up-to-date information. U & Me Gym & Swim (PARENTED) Drop in on Tuesdays 9:30-11:30am for U & Me Gym & Swim! Families can use the bouncer, play structure and aquatics facility for free as members. Non-members must pay a day pass (for the child only). 12

13 Employment Opportunities The YMCA of Brandon employs over 170 people to serve nearly 5000 members, children and participants at various locations in our community. Our staff and volunteer team work together to fulfill our mission to build healthy communities. Current/ongoing positions include: Before & After School Program Leader Youth Program Leader Early Childhood Educator Lifeguard/Instructor *Please note that all YMCA positions require a completed Criminal Record check and Child Abuse Registry check prior to the commencement of employment. For more information or to submit an application please visit our website or us at brn-info@ymanitoba.ca Whatever your special talents, interests or schedule may be, there is a way for you to become a YMCA volunteer and help change someone s life. If you share our commitment to the well-being of our community, please consider being a YMCA volunteer. 13

14 Hours of Operation WINTER (Sept-June) Monday-Friday 5:45 am-10:00 pm Saturday & Sunday 8:00 am-8:00 pm General Inquiries Membership Director Health & Fitness Director Preschool/Youth Director Aquatic Director Before & After School Director SUMMER (July & Aug) Monday-Friday 5:45 am-10:00 pm ymcabrandon.ca (204) Saturday & Sunday 8:00 am-6:00 pm HOLIDAYS 12:00-4:00 pm *please note that all program areas close 1/2 hour before the building closes. If you have any comments or concerns about the service you received, equipment, facility maintenance or anything else please do not hesitate to let us know. Any comments are greatly appreciated! Simply send us an or drop your comment in our Comment Card box. YMCA of Brandon 231 8th St Brandon, MB R7A 3X2 Tel: (204) Fax: (204) Facebook YMCA of Brandon Instagram ymcabrandon 14