Thank You for your contribution to CARE. news CENTRE. We re celebrating Administrative Professionals Day - April 24 WPSH

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1 Thank You for your contribution to CARE news CENTRE WPSH We re celebrating Administrative Professionals Day - April 24 weekly newsletter of West Parry Sound Health Centre April 22 to IT S VOLUNTEER APPRECIATION WEEK! GROW Read more inside Volunteer Education Symposium THIS SATURDAY at Canadore College presented by the Parry Sound Volunteer Network For the 2012 calendar year our Auxiliary members supported our delivery of patient and family centred by providing WPSHC with... 16, hours and $93,480! Whispering Pines 3, hours in Hava Java 5,960 Quilting 2,169 Other 4,367.5 The other category consists of such things as: sewing and knitting; meetings; counting cash from the gift shop and coffee kiosk; treasurer s, president s, secretary s, and scheduler s hours; phone team hours - many tasks that cannot be classified in the other three categories Our team of volunteers are incredible! Many of our volunteers are not members of the Auxiliary. They support our delivery of patient and family centred care by serving at our Information Desk, supporting patient flow in Day Surgery and Ambulatory Care, collecting recycling and shredding, supporting care for our in-patients, enhancing Senior Friendly Care through the Hospital Elder Life Program, and more hours per month! Thank you Foundation supporters! This past year the donors and countless volunteers who support our Foundation s activities and third-party events provided us with amazing support to purchase equipment that improves our delivery of care to the community we are privileged to serve.

2 Supporting our delivery of Patient and Family Centred Care To all of our Volunteers... I greatly enjoy the daily opportunities that I have to interact with you. As CEO at West Parry Sound Health Centre and Lakeland Long Term Care, we are partners in health care, each with our own role in supporting and improving the experiences of the patients, residents, and families we are privileged to serve. Your work is important for our delivery of patient and family centred care, and your support is critical to the success of West Parry Sound Health Centre and Lakeland Long Term Care. We thank you for providing thousands of hours of governance, fund raising, and direct service to our organizations. You help our patients and families navigate through their care journey. You provide a friendly and knowledgeable greeting at the Information Desk and in our clinics. You provide comfort and assistance in our emergency room, on the patient units, and in resident home areas. Our Auxiliary members make beautiful quilts. They rise early in the morning to staff Hava Java and Whispering Pines Gift Shop - all to raise money in support of much-needed capital equipment purchases. We wouldn t be here or nearly as effective without your vital support. On behalf of all staff members, I thank you on the special occasion of National Volunteer Week. Please join us in the Cafeteria this Friday for a special luncheon in honour of our Volunteers. Donald Dear Volunteers, I have worked in and visited many hospitals in our country. I can honestly say that you are the best group of Volunteers I have ever had the privilege and pleasure of working with. Anne Litkowich Chief Nursing Officer Our Volunteers bring a surprising array of cultural and life experiences with them in supporting our delivery of patient and family centred care. They have a sense of duty and reward that is inspiring and generously unselfish. Join us this week in thanking them for everything they do. Jim Hanna Volunteer Services Coordinator

3 Hospital Elder Life Program (HELP) new volunteer training dates Wednesday, April 24 and Wednesday, May 1 9 a.m. to 2:30 p.m. WPSHC 2nd floor classroom To register for the training contact Volunteer Services Coordinator Jim Hanna at ext 4144 or jhanna@wpshc.com WE NEED!X your OPINION Please complete the Employee Experience Survey

4 SWAT news Our Euchre Group is planning a road trip to Ahmic Lake We are now playing cards in the Celebration Room at Lakeland (instead of in the cafeteria). We play the first Tuesday of each month from 7 to 9 p.m. It is free and it s fun! Staff, volunteers and residents of both the health centre and Lakeland are all welcome. Note: We are travelling to the Swiss Country House Restaurant on Ahmic Lake on Sunday, April 28. We will be leaving Parry Sound at about 11:30 a.m. For the joy of singing! SWAT is hoping to organize a group of people (staff, volunteers, and Auxiliary members) who would like to get together every week or so to exercise their vocal cords. Anyone who loves to sing in a group is welcome! You don t need to be star material. This is just for fun! We have two leaders interested in sharing the responsibility of leading the group (Winfer Foster and Debbie Junk-Lloyd). If you would like to give it a try, please call ext and we will try to get something going. We will enjoy their brunch and then play euchre for the afternoon. Euchre is from 2 to 5 for anyone not wanting the brunch. There will be draws and cash prizes! Everyone welcome. Car pooling available. Join a running/walking group As a member of the Social Welcoming Activities Team (SWAT) I am wondering if there is any interest among WPSHC and Lakeland staff and volunteers in starting a running/walking group. If you are interested in joining this group, I would like to meet April 22 at 4 p.m. in the classroom on the second floor. During this meeting we will discuss further details. If you are not able to make this meeting but are interested in joining this group please let me know. Hope to see you there. Bruce Armstrong, extension 2330 barmstrong@wpshc.com All ideas (including musical accompaniment) are welcome. SWAT - Staff Welcoming and Activities Team supporting Quality Worklife at WPSHC Over one million Canadians feel sick when exposed to fragrances Staff and Volunteers... We have a Scent Reduction Policy. Please respect it. You can support the White Elephant Sale The Auxiliary is preparing to hold its Spring White Elephant Sale. If you have precious items that you no longer need and that someone else would be interested in purchasing, please bring them to the Auxiliary office. Thank you to everyone for helping our Auxiliary support quality care at WPSHC.

5 Share your comments through our on-line suggestion box SWAT news We re all in the same boat! Join Lakeland s Dragon Boat team It s that time of year again to recruit our Dragon Boat team! Whether you have paddled years before, or have never before, now is the time to sign up! This year our friends at the health centre are invited to paddle with us. If you sign up you will need: To attend at least one of two practices before the day of the races. (Practice times will be posted when they have been scheduled). Fill out a waiver and pledge form (please take one from the board in Lakeland s staff room or contact extension 1044). Paddles and life jackets will be supplied to you for the day of the races. The event is taking place at Waubuno Beach on June 15. Sign up at the Spirit Board in Lakeland s staff room or call extension 1044 and join us for a fun and exciting day. Paddles Up! For any questions please contact team captains: Elyse Whitehouse or Hilary Harway at ext SWAT - Staff Welcoming and Activities Team supporting Quality Worklife at WPSHC

6 Our Lab will be having a What s Your Type Clinic happening on Thursday, May 2 from 11 a.m. to 3 p.m. in the front lobby. This is a blood typing program that is offered free to the public through Canadian Blood Services and only takes about two minutes. This program is helpful in knowing what your blood type is so that you could potentially be a donor in the future. Plan to participate in Medical Laboratory Week! National Medical Laboratory Week - April 29 to May 5 Prepare for our celebration of Medical Laboratory Week Solve the Lab Word Search Find answers at the Lab Week display

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8 A $5 registration fee includes lunch. Registration begins March 18. The RSVP deadline is 19 April See Volunteer Services Coordinator Jim Hanna GROW New Skills & Learn New Things Volunteer Education Symposium THIS SATURDAY at Canadore College Saturday, April 27 9 a.m. to 4 p.m. presented by the Parry Sound Volunteer Network Workshop schedule Registration 9:30 to 10 a.m. Main Lobby - Canadore College Parry Sound Campus Time Lounge Classroom 1 Classroom 2 10 to 11 a.m. Keynote Speaker - Dave de Jourdan 11 a.m. to noon Fraud Prevention Autism Advanced Care Planning noon to 12:45 Lunch Paramedic Guy Harris - Public Access Defibrillator hands-on training 12:45 to 1:45 p.m. NCI info session 1 page profile Stay on Your Feet Non-violent Crisis Intervention 1:45 to 2:45 p.m. Basic Computer Circle in the Box Understanding (Computer Lab) Dementia Break 3 to 4 p.m. Gardening Photo Show Cooking Demonstration Parry Sound Photographer Chef Horticultural Society Ted Krug Patrick Louch

9 SAFETY & COMFORT During your hospital stay The West Parry Sound Health Centre Auxiliary supports Patient Safety. Purchases help to fund improved health care for our community. NO-SLIP socks are available in our Gift Shop

10 It s healthy and it helps... Get your coworkers involved! 2K 5K 10K Support the Foundation s Change Counts Campaign by completing this form. Change Counts Sign-Up Form I am pleased to support the West Parry Sound Health Centre Foundation s Change Counts Campaign by donating the change from the net amount of my bi-weekly pay. Name: Date: Dept: Ext: Signature: Please return this form to the Human Resources Department