Assessment Task Workbook

Transcription

1 BSBLDR501 Develp and use emtinal intelligence Assessment Task Wrkbk Candidate Name: Student N

2 Written by Sandy Weltn

3 Instructins t Trainee This has been designed t guide yu thrugh prviding evidence that demnstrates yur cmpetency in the unit: BSBLDR501 Develp and use emtinal intelligence Applicatin f the unit This unit cvers the develpment and use f emtinal intelligence t increase selfawareness, self-management, scial awareness and relatinship management in the cntext f the wrkplace. It includes identifying the impact f wn emtins n thers in the wrkplace, recgnising and appreciating the emtinal strengths and weaknesses f thers, prmting the develpment f emtinal intelligence in thers and utilising emtinal intelligence t maximise team utcmes. It applies t managers wh identify, analyse, synthesise and act n infrmatin frm a range f surces and wh deal with unpredictable prblems. They use initiative and judgement t rganise the wrk f self and thers and plan, evaluate and c-rdinate the wrk f teams. Unit requirements The unit requirements are shwn in the table at the end f this. The Learning and Assessment prcess Yur Trainer/Assessr will supprt yu thrughut the learning and assessment prcess. Yur Trainer/Assessr will give yu: This, which cntains: infrmatin t help yu research infrmatin and develp yur knwledge assessment tasks fr yu t cmplete A Learning Guide which yu can refer t during and after the curse. If at any time during the learning and assessment prcess, yur Trainer/Assessr cnsiders that the safety f any persn is at risk they will abrt the sessin. BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 1

4 Assessment Task 1 This task requires yu t identify yur wn emtinal strengths and weaknesses. Read the fllwing infrmatin Emtinal Intelligence links strngly with Hward Gardner s Multiple Intelligence Thery which illustrates and measures the range f capabilities peple pssess, and the fact that everybdy has a value. It was first published in Hward Gardner's bk, Frames Of Mind (1983), and quickly became established as a mdel by which t understand many aspects f human intelligence, learning style, persnality and behaviur. On the fllwing page is a descriptin f Gardner s Multiple Intelligences. Read the descriptin f Multiple Intelligences. Create a Wrd dcument with the filename BSBLDR501 Assessment 1. Type yur name in the header and the date in the fter f the dcument. Type the heading Self-assessment f Emtinal Intelligence Type a subheading Gardner s Intelligence Types that crrelate with EI and underneath that heading, list the 2 types as bullet pints. G t the fllwing link (r anther link that yu prefer) where yu can dwnlad a free multiple intelligences test. gences%20tests Cmplete the test and save the result in a frmat that will permit yu t submit it t yur assessr. Cnsider yur scre fr the 2 types f Intelligence that crrelate with EI. In yur Wrd dcument, type at least ne paragraph where yu explain the scre. Discuss hw accurate yu believe it t be and why. D a Ggle search fr Emtinal Intelligence Test and lcate 3 different tests. In yur Wrd dcument, list the URL (web address) where yu fund the tests. Cmplete each f the 3 tests that yu lcated. In yur Wrd dcument, type the heading Result f Emtinal Intelligence Tests BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 2

5 Underneath the heading, type at least ne paragraph that describes yur persnal strengths, as indicated by the tests yu cmpleted. Then type a further paragraph that describes yur EI weaknesses (areas fr imprvement). Include a descriptin f the strategies yu can use t imprve. Assessr Cmments / Feedback (tick where demnstrated) 1.1 Identify wn emtinal strengths and weaknesses Knwledge evidence explain emtinal intelligence principles and strategies Perfrmance evidence identify the impact f wn emtins n thers by identifying wn emtinal strengths and weaknesses, stressrs, emtinal states and triggers and gathering feedback frm thers Assessr initials:... Date:... Satisfactry Nt Yet Satisfactry BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 3

6 Hward Gardner s Multiple Intelligences intelligence type descriptin typical rles related activities Linguistic wrds and language, written and spken; retentin, interpretatin and explanatin f ideas and infrmatin via language, understands relatinship between cmmunicatin and meaning writers, lawyers, jurnalists, speakers, trainers, cpy-writers, English teachers, pets, editrs, linguists, translatrs, PR cnsultants, media cnsultants, TV and radi presenters, vice-ver artists Lgical-Mathematical Musical Bdily-Kinaesthetic Spatial-Visual lgical thinking, detecting patterns, scientific reasning and deductin; analyse prblems, perfrm mathematical calculatins, understands relatinship between cause and effect twards a tangible utcme r result musical ability, awareness, appreciatin and use f sund; recgnitin f tnal and rhythmic patterns, understands relatinship between sund and feeling bdy mvement cntrl, manual dexterity, physical agility and balance; eye and bdy crdinatin visual and spatial perceptin; interpretatin and creatin f visual images; pictrial imaginatin and expressin; understands relatinship between images and meanings, and between space and effect scientists, engineers, cmputer experts, accuntants, statisticians, researchers, analysts, traders, bankers bkmakers, insurance brkers, negtiatrs, deal-makers, truble-shters, directrs musicians, singers, cmpsers, DJ's, music prducers, pian tuners, acustic engineers, entertainers, party-planners, envirnment and nise advisrs, vice caches dancers, demnstratrs, actrs, athletes, divers, sprts-peple, sldiers, fire-fighters, PTI's, perfrmance artistes; ergnmists, stepaths, fishermen, drivers, crafts-peple; gardeners, chefs, acupuncturists, healers, adventurers artists, designers, cartnists, strybarders, architects, phtgraphers, sculptrs, twn-planners, visinaries, inventrs, engineers, csmetics and beauty cnsultants write a set f instructins; speak n a subject; edit a written piece r wrk; write a speech; cmmentate n an event; apply psitive r negative 'spin' t a stry perfrm a mental arithmetic calculatin; create a prcess t measure smething difficult; analyse hw a machine wrks; create a prcess; devise a strategy t achieve an aim; assess the value f a business r a prpsitin perfrm a musical piece; sing a sng; review a musical wrk; cach smene t play a musical instrument; specify md music fr telephne systems and receptins juggle; demnstrate a sprts technique; flip a beer-mat; create a mime t explain smething; tss a pancake; fly a kite; cach wrkplace psture, assess wrk-statin ergnmics design a cstume; interpret a painting; create a rm layut; create a crprate lg; design a building; pack a suitcase r the bt f a car BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 1

7 intelligence type descriptin typical rles related activities Interpersnal perceptin f ther peple's feelings; ability t relate t thers; interpretatin f behaviur and cmmunicatins; understands the relatinships between peple and their situatins, including ther peple therapists, HR prfessinals, mediatrs, leaders, cunsellrs, pliticians, educatrs, sales-peple, clergy, psychlgists, teachers, dctrs, healers, rganisers, carers, advertising prfessinals, caches and mentrs Intrapersnal self-awareness, persnal cgnisance, persnal bjectivity, the capability t understand neself, ne's relatinship t thers and the wrld, and ne's wn need fr, and reactin t change arguably anyne wh is self-aware and invlved in the prcess f changing persnal thughts, beliefs and behaviur in relatin t their situatin, ther peple, their purpse and aims interpret mds frm facial expressins; demnstrate feelings thrugh bdy language; affect the feelings f thers in a planned way; cach r cunsel anther persn cnsider and decide ne's wn aims and persnal changes required t achieve them BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 2

8 Assessment Task 2 This task requires yu t identify wrkplace situatins which are persnal emtinal triggers. Create a Wrd dcument with the filename BSBLDR501 Assessment 2 Type yur name in the header and the date in the fter Study the fllwing list f emtinal triggers. Ntice that there are ften tw sides: fr instance, challenge can be psitive r negative; belnging can be psitive when yu belng, but negative when yu dn t; time can be yur friend r yur enemy. Fear Guilt Jealusy Achievement Belnging Cmpetitin Laughter Challenge Time Appreciatin Frustratin Fun Think abut yur wrkplace experiences, and situatins that triggered emtins in yu. Select ne psitive emtinal trigger frm the list (a trigger that made yu feel gd) In yur Wrd dcument type the heading Psitive Emtinal Trigger and type several paragraphs that address the fllwing pints. Identify the wrd yu have selected frm the list. Describe the wrkplace situatin r event (ensuring yu maintain privacy and cnfidentiality) Describe hw the situatin made yu feel. Describe yur behaviur, as a result f this emtinal trigger. Using hindsight, wuld yu have changed anything abut the way yu felt r behaved? Explain why. In yur Wrd dcument type the heading Negative Emtinal Trigger and type several paragraphs that address the fllwing pints. Identify the wrd yu have selected frm the list. Describe the wrkplace situatin r event (ensuring yu maintain privacy and cnfidentiality) Describe hw the situatin made yu feel. Describe yur behaviur, as a result f this emtinal trigger. Using hindsight, wuld yu have changed anything abut the way yu felt r behaved? Explain why. Type a final paragraph, explaining why yu need t understand yur emtinal triggers s that yu can cntrl emtinal respnses, and the effects in the wrkplace f yur lack f cntrl when yu are the manager f a team. BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 1

9 Assessr Cmments / Feedback (tick where demnstrated) 1.2 Identify persnal stressrs and wn emtinal states related t the wrkplace 1.3 Develp awareness f wn emtinal triggers and use this awareness t enable cntrl emtinal respnses Knwledge evidence explain emtinal intelligence principles and strategies Perfrmance evidence identify the impact f wn emtins n thers by identifying wn emtinal strengths and weaknesses, stressrs, emtinal states and triggers and gathering feedback frm thers Assessr initials:... Date:... Satisfactry Nt Yet Satisfactry BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 2

10 These pages have been deleted frm the sample BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 3

11 Assessment Checklist t be cmpleted by the Candidate and Assessr prir t final (summative) assessment Candidate name Student Number Unit BSBLDR501 Develp and use emtinal intelligence Assessr name Candidate Assessment Declaratin (tick the relevant bx) The purpse and utcmes f the assessment have been explained t me I have received infrmatin abut the unit f cmpetency and understand the evidence requirements I agree t the assessment prcess The appeals system has been explained t me I have infrmed my assessr f any special needs that may need t be cnsidered during the assessment Candidate signature Date Yes N Yes N Yes N Yes N Yes N Assessr cmments (tick the relevant bx) RPL / accelerated prgressin required Language / Literacy / Numeracy supprt required Any ther special needs (describe in the space belw) Yes N Yes N Yes N Assessr signature Date BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 4

12 Summary Mapping The fllwing table maps the assessment tasks with the unit requirements. This is indicated with a tick. BSBLDR501 Develp and use emtinal intelligence Elements and Perfrmance Criteria 1. Identify the impact f wn emtins n thers in the wrkplace Fundatin Skills Assessment Task Number Identify wn emtinal strengths and weaknesses Interact with thers 1.2 Identify persnal stressrs and wn emtinal states related Interact with thers t the wrkplace 1.3 Develp awareness f wn emtinal triggers and use this awareness t enable cntrl emtinal respnses 1.4 Mdel wrkplace behaviurs that demnstrate management f emtins 1.5 Use self-reflectin and feedback frm thers t imprve develpment f wn emtinal intelligence 2. Recgnise and appreciate the emtinal strengths and weaknesses f thers 2.1 Respnd t the emtinal states f c-wrkers and assess emtinal cues 2.2 Identify the varying cultural expressins f emtins are utilise t respnd t emtinal cues in a diverse wrkfrce Interact with thers Interact with thers Interact with thers Interact with thers Interact with thers 2.3 Demnstrate flexibility and adaptability in dealing with thers Interact with thers Interact with thers 2.4 Take int accunt the emtins f thers when making decisins 3. Prmte the develpment f emtinal intelligence in thers 3.1 Prvide pprtunities fr thers t express their thughts and feelings 3.2 Assist thers t understand the effect f their behaviur and emtins n thers in the wrkplace Get the wrk dne Get the wrk dne 3.3 Encurage the self-management f emtins in thers Interact with thers BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 5

13 BSBLDR501 Develp and use emtinal intelligence 3.4 Encurage thers t develp their wn emtinal intelligence t build prductive relatinships and maximise wrkplace utcmes 4. Utilise emtinal intelligence t maximise team utcmes Assessment Task Number Interact with thers 4.1 Encurage a psitive emtinal climate in the wrkplace Interact with thers 4.2 Use the strengths f wrkgrup members t achieve Interact with thers wrkplace utcmes Knwledge Evidence T cmplete the unit requirements safely and effectively, the individual must: explain emtinal intelligence principles and strategies describe the relatinship between emtinally effective peple and the attainment f business bjectives explain hw t cmmunicate with a diverse wrkfrce which has varying cultural expressins f emtin explain the use f emtinal intelligence in the cntext f building wrkplace relatinships. Perfrmance Evidence Evidence f the ability t: identify the impact f wn emtins n thers by identifying wn emtinal strengths and weaknesses, stressrs, emtinal states and triggers and gathering feedback frm thers mdel behaviurs that demnstrate management f emtins recgnise and respnd t the emtinal states f thers prmte the develpment f emtinal intelligence in thers. BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 6

14 Summative Assessment Recrd Candidate Name Unit f Cmpetency Student N BSBLDR501 Develp and use emtinal intelligence Assessments Date f assessment Satisfactry Assessr Signature Assessment Task 1 Assessment Task 2 Assessment Task 3 Assessment Task 4 Assessment Task 5 Assessment Task 6 Assessment Task 7 Assessment Task 8 Assessment Task 9 Assessment Task 10 Assessr s Cmments Cmpetent Nt Yet Cmpetent Re-assessment required ASSESSOR NAME (PLEASE PRINT) ASSESSOR SIGNATURE DATE I intend t ldge an appeal n the abve decisin Candidate signature Date BSBLDR501 Develp Use Emtinal Intelligence_ATW_V1.0 Page 7