Country Club Information

Transcription

1 Country Club Information We hope the following information will provide you with detail of the extensive facilities on offer and the benefits, discounts and privileges of Country Club membership. Everything on offer is designed to make your time as a member as enjoyable as possible; whether your interest lies in reducing stress levels, improving your fitness or simply relaxing and being pampered. We currently offer two types of membership: Full Evening Seven Days Seven Days 7.30am pm 5.00pm pm Entitlements: As a Country Club member, you are entitled to 10% discount off the following (within membership hours): Beauty Treatments Purchases over 5 in the Boutique and Beauty Shop Hair Styling, Treatments and Products - Complimentary Consultations are available Sports Coaching Lunch and Dinner in the Dining Room Residential Stays and Day Packages Fitness Assessments and Personal Training During your membership hours you will be entitled to full use of our facilities detailed overleaf.

2 Health and Wellbeing Fitness Within the Fitness Area we have a fully air-conditioned gym and two Exercise Studios. In addition, a dedicated Exercise Pool hosts classes and provides for independent use. The gym is fully equipped with free and fixed weight machinery, cardiovascular equipment and stretch trainers. There is also a wide range of classes on offer which are included in your membership. Choose from: You will be given a one-hour complimentary induction on commencing your membership with a Fitness Instructor. Personal training is also available at no extra cost. Open daily from 7.30am pm Outdoors You are free to use any of the above facilities at your leisure during your membership hours. The Spa Aqua based classes in the Exercise Pool Mind body type classes Dance themed workouts Body conditioning Aerobic classes Mountain Bikes Swimming Pool (Summer only) Tennis Courts Croquet Pitch and Putt Boules Peaceful Gardens 25-metre swimming pool with cascade and massage jets for the lower back, shoulders and feet. Exercise Pool with full programme of water classes and Aquagym equipment. Whirlpool Spa Mixed sex Sanarium and Steam Room.

3 The Thermal Spa Many of the experiences have been exclusively designed for Ragdale Hall - the likes of which cannot be found anywhere else in the world. It features 12 luxurious and unique heat and water experiences including: Candle Pool Indoor/Outdoor Waterfall Pool Thought Zone Colour Flow Cave Volcanic Salt Bath Scented Room Rose Sauna Ice Niche Cave Shower and Experience Showers Open daily from 9.00am pm All other spa facilities are open daily from 7.30am until 10.00pm Towels are freely available and robes can be borrowed free of charge from Reception. NEW! Rooftop Pool You will approach the new area through the stunningly remodelled Exercise Pool and then proceed to an upper floor where you will get the first glimpse of the new Rooftop Pool. Heated to 35 C, the water will cocoon you whilst you are pummelled by the massage jets or just take time to admire the view from the infinity edge. A Rooftop Lounge to enjoy the gorgeous views over the valley below completes the development. Along with the Outdoor Pool in the grounds (open in the summer months), the new Rooftop Pool is our sixth pool, making Ragdale Hall a paradise for water babies, in fact - 'a dedicated spa like no other'. Open daily from 8.00am pm Changing Facilities During your visit, you may have access to a locker either in the Spa area or near the Gym. Each area has showers, WCs and hairdryers. Towels are also available for use.

4 Treatments The Treatments Department is open daily from 9.00am until 7.30pm and offers a wide range of treatments, from holistic therapies to massages and facials. In addition, we have a range of exclusive treatments available only at Ragdale Hall - there is something to suit everyone. Treatments must be pre-booked at least 14 days in advance and secured with a credit card but then must be pre-paid at Reception on arrival. Certain alternative therapies are subject to availability. The Hair Studio The Hair Studio team are available to provide all of your styling needs, from the latest cutting and styling techniques to colouring and highlights. Complimentary Consultations are available to discuss all aspects of your hair care regime. Also, all new members receive a complimentary cut and blow dry. We use the Phytologie product range and have regular offers and promotions taking place. Open daily from 9.30am pm Food and Drink The Dining Room The Dining Room has on offer a fantastic range of dishes and wine for your to choose from. You are welcome to be accompanied by up to two guests. Please contact the Dining Room to check for availability prior to your visit. Three course buffet lunch served from 11.30am until 1.45pm Three course evening meal served 6.00pm until 8.15pm The Verandah Bar The Garden Room Serving fresh juices, teas, coffees, smoothies, cakes and snacks made to order throughout the day. Open daily from 10.00am pm Lunch/snack menu available from 11.45am pm Evening Meals available from 6.00pm pm (please book in advance on ) Serves fresh juices, teas and coffees and a selection of healthy snacks. Open daily from 8.30am pm

5 Retail Therapy The Beauty Shop The Beauty Shop offers products from international skincare companies such as ELEMIS, Clarins, Decleor, SpaFind and OPI. The staff in the Beauty Shop are all qualified therapists and are available to advise you on skincare and make-up. Each product house has regular promotions at Ragdale, which you are entitled to take advantage of. Open daily from 9.00am pm The Boutique Adjacent to the Garden Room, the Boutique sells clothing, accessories, lingerie, jewellery, shoes and essential toiletries. Look out for details of workshops and promotions. Open daily from 9.00am pm The Gift Shop Within the Gift Shop there is a fantastic selection of gifts for all occasions including jewellery, childrens' toys, homeware and keepsakes. Open daily from 10.00am pm General Information Guests: As a member it is possible to occasionally bring a guest with you (maximum of two) during your membership hours for a small facility charge, currently Evening members and for Full members. Please contact Main Reception in advance to check availability as we allow a maximum of six guests per day. Staying overnight: In addition, we also offer an exclusive Country Club Overnight Break available at short notice. You may stay for one night for 146 in a single room or 116 per member sharing a twin room with dinner, breakfast and lunch included. Bookings can only be made seven days prior to arrival and are subject to availability. Keeping you up to date: We will keep you up to date with all the latest Ragdale Hall and Country Club news via regular newsletters, the Country Club members section on our website, social and informative events and themed weeks throughout the year.

6 How to Join Please contact our Country Club Manager on or who will be delighted to discuss all aspects and availability of membership with you. As a new member, you are entitled to: A complimentary consultation with our Country Club Treatments Administrator for advice on treatments and contra-indications should you have any health concerns. A 20 voucher to be used towards a treatment of your choice. An hours induction session with one of our Fitness Instructors including a tour of the gym and advice on how to use each piece of equipment. A complimentary voucher for two people to have lunch or dinner in the Dining Room. A complimentary voucher entitling you to a hair cut and blowdry in the Hair Studio. The current prices for annual membership are: Full: Evening: Single Joint There is also a one-off joining fee of: Full: Evening: Single Joint Prices are valid until 31st December 2018 Should you wish to join, the subscription and joining fee are payable together by cheque, cash, credit card or debit card. The subsequent renewal payment will be due on the first day of the renewal month - a reminder will be sent prior to the due date. Joint membership can only be accepted on the basis that both members reside at the same address or are immediate family members. Please note all fees/subscriptions are non-refundable and membership is subject to the conditions of membership.

7 Conditions of Membership 1. On entering the Hall, members must sign in. On leaving the Hall, members must also sign out. 2. Your valid membership card must be carried at all times and presented for all purchases and when requested by staff members, otherwise entry or discounts will be refused. 3. Renewals are due on or before the first day of the joining month. A surcharge will be levied for any late payments. 4. The conditions of joint membership are that both members live at the same address, evidence of which will be required. 5. We reserve the right to refuse membership applications and renewals or to suspend/terminate membership without notice or reason. 6. It is the responsibility of the member to inform Ragdale Hall of any changes to include change of name, address or change in health status. 7. Members may use the facilities between the agreed hours of membership. However, Ragdale Hall reserves the right to withdraw access when special booking promotions occur or maintenance closure is a necessity. Members will be notified as soon as is reasonably practical. 8. Members may pre-book up to 2 guests to visit Ragdale Hall at an additional charge. You must accompany your guests at all times and only during your membership hours. Guests are not entitled to discounts. 9. Treatments must be booked 14 days in advance with the Treatments and Activities Department and secured with a credit card. Treatments must then be pre-paid at Main Reception prior to the treatment taking place. A 50% charge will be made for treatments cancelled with less than 12 hours notice. 10. All goods must be either pre-paid or paid for at the time of purchase. Any food or drinks consumed at Ragdale Hall must be paid in full prior to your departure. Credit cards are not accepted for payment of purchases under Members may join exercise classes provided the maximum limit of participants is not exceeded. In the event of over subscription, residential guests will take priority over members.

8 12. There may be occasions when advertised promotions or offers are not available. In these circumstances, Ragdale Hall reserves the right to vary, cancel or offer amendments without prior notice. 13. Ragdale Hall does not offer credit facilities. An administration charge will be levied for any account not settled on departure. 14. We would request you do not bring valuables to the Hall. Ragdale Hall will accept no liability in the loss or damage of personal property, which should be covered by your own insurance. 15. Please park in the main car park and be aware that vehicles are left at your own risk. Ragdale Hall will accept no liability for damage to vehicles whilst parked in the grounds. Please do not park in the disabled bays unless permitted to do so. No parking is allowed at the front of the Hall. 16. Members are requested not to: Bring any food or drink, or illegal or dangerous substances in to the Hall or grounds. Attempt to sell or supply services/products to other members, staff or guests. Bring in to the Hall or grounds children under the age of 16 or any pets. Use mobile phones or laptop computers. Smoke (including e-cigarettes and vaporisers) anywhere other than the Smokers Gazebo in our grounds. 17. Compliance with conditions of membership and observing the peaceful atmosphere at the Hall is paramount. 18. The gymnasium and swimming pools are supervised throughout most of the day. Members are recommended to seek assistance during these periods, if required, and advised not to use the facilities at unsupervised times unless fully conversant with and confident to use such in a safe manner. 19. Ragdale Hall reserves the right to make temporary and/or permanent changes to the range of services and facilities at any time, without seeking members consent. 20. Please note telephone calls may be recorded. We look forward to hearing from you shortly.