Moore Youth & Family Services Inc.

Transcription

1 Moore Youth & Family Services Inc. Nonprofit Profile Contact Information Nonprofit Address Moore Youth & Family Services Inc. 624 NW 5th St Moore, OK Cleveland County Phone (405) Fax Website Contact Name Lisa Williams Contact At a Glance Organization's type of tax exempt status Organization Does Business As (DBA) Former Names Supporting Organization Public Supported Charity Moore Youth and Family Services, Inc. None Moore Youth and Famiy Servies, Inc. 1

2 Year Founded 1971 IRS Ruling Year 1975 Registered with the Secretary of State? State Registration Expiration Mar 2014 Other ways to donate support, or volunteer Those wishing to support the Agency's mission and services may mail their donations to Moore Youth and Family Services, Inc., 624 Northwest 5th Street, Moore, OK Those wishing to volunteer or apply for the Intern program may call the Agency at Statements Mission The mission of the agency is to support community based programs that provide behavioral health services to adults, youth, and families. Provision of services is focused on identified community needs in the areas of prevention, intervention/diversion, and treatment services. Services incorporate both mental health and substance abuse treatment modalities that focus on healthy lifestyles and strengthening the individual as well as the family. 2

3 Background AGENCY DESCRIPTION MYFS was founded in 1971 and incorporated in The administrative and service offices are presently located at 624 North West 5th street in the city of Moore. The agency was founded to meet the needs of the rapidly growing area of Northern Cleveland County and Southern Oklahoma County. This area has been known for the large number of at-risk youth and families with needs for community-based services. The Moore School System remains one of the largest in the State. MYFS was issued a Not-for-Profit Certificate of Incorporation from the State of Oklahoma on January 30, The agency federal identification number is The corporation received the recognition of exemption and was determined to be exempt from Federal income tax under section 501(c)(3) of the Internal Revenue Code on June 3, Management of the Corporation is vested in the Board of Directors, made up of from 8 to 12 concerned community citizens elected annually in a public forum. The Executive Director and administrative staff are responsible for agency operations, maintaining income through various contracts and fee systems and insuring quality service delivery through effective and efficient program management. The agency's operating budget for fiscal year was over nine hundred thousand dollars with a staff of over 31 fulltime and contract employees. The agency is currently certified by DMHSAS as a certified substance abuse and mental health service agency, the Office of Juvenile Affairs, the Oklahoma Association of Youth Services, the Oklahoma Health Care Authority and has received an International three-year certification by CARF. This area is rated as one of the fastest growing areas in the state. The agency is supported by the community through active participation and contributions. Primary funding sources for operations are the United Way, Office of Juvenile Affairs, Department of Mental Health and Substance Abuse Services, Medicaid fees, the District Attorney's Council, City of Moore Block grant, local fund drives, and contributions. The purpose of MYFS is to provide needed services, and facilitate a community-based process of counseling, socialization, recreation, and educational assistance to youth and their families with problems. Agency objectives emphasize enhancing or bringing into being, behavior that is within the bounds of social appropriateness. It is felt that counseling and support from the agency and increased self and interpersonal awareness on the part of the client will allow successful resolution of problems The majority of agency clients come from the Northern half of Cleveland County and Southern Oklahoma County. However, referrals are accepted from any area as long as service delivery is practical. The population of this area is estimated from census track information as over 195,000. We believe that through a mission-minded staff we can provide these services. Our core values are: Respect for the dignity of every individual Caring, compassion and support for individuals and families A focus on the enhancement of well being for all individuals served A level of service that exceeds expectations The agency emphasizes the provision of a variety of outpatient diagnostic and treatment services to clients suffering from alcohol and/or drug abuse and its concomitant emotional, physical, social, and spiritual problems. These services are intended for the Moore community and the surrounding areas; they include primary treatment for both the substance abuser and for his/her family members, including parents, spouses, children, and significant others. In order to enhance service delivery, MYFS establishes appropriate linkages with schools, courts, probation and parole services, medical services, social service agencies, hospital-based inpatient units, and residential alcohol/drug treatment centers. MYFS treats any person based solely on need for care without regard to economic status, ability to pay, race, ethnic origin, creed, gender, sexual orientation, age, place and duration of residence, or physical or mental handicap. 3

4 Impact GOAL 1. Maintain all agency certifications and successfully complete all contract and peer review-monitoring visits. Results: The successful completion of all contract monitoring visits, audits and the peer review during the past year enabled the renewal of agency service contracts for fiscal year Activities included continued quality assurance and a review of standards compliance to prepare for future certification visits. In FY 2013 the agency has had a DMHSAS certification visit as well as an OJA site monitoring visit and an OAYS Peer review. Goal 2. Complete Community Needs Assessment survey during the spring months.gather information from community and compile data. Results: A needs assessment survey was completed in the spring of Survey results indicated that those responding to the survey identified family problems, child behavior problems and substance abuse problems as of most concern. These problems were ranked the highest by both those under 18 and those over 18 years of age. Those over 18 also included stress/anxiety/depression as a major adolescent problem. Goal 3. Communication throughout the agency, community and with state associations and funding sources assures that all stakeholders are aware of our agency operations, service delivery and service outcomes. Results: The agency continues to conduct regularly scheduled management, board, staff, and Local Service Committee meetings to ensure communication throughout the agency and the community. Goal 4. Continue to review, develop and maintain the systems of service delivery, data collection and documentation necessary for monitors to determine quality service delivery. Results: The processes for data collection involves our Juvenile On-line Tracking System (JOLTS), which is our comprehensive data base, and our Integrated Client Information System (ICIS), which is used to track services provided under our drug and alcohol contract. Needs COMMUNITY NEEDS ASSESSMENT A Community Needs Assessment is conducted each year in order to identify the needs of the community and help determine the service program emphasis of the agency. Representatives from law enforcement, schools, the Department of Human Services, Juvenile Service Units, Chamber of Commerce, the judicial system and the community at large are surveyed and asked to rate community needs. The Agency participates in peer review and other monitoring visits where agency activities, the relationship between agencies, most pressing unmet community needs, and probable solutions to agency and community needs are identified. After identifying the major community issues, the agency works with all the local service providers to develop positive responses to the needs identified. These activities are reflected in the agency operations. RESULTS: A needs assessment survey was completed in the spring of Survey results indicated that those responding to the survey identified family problems, child behavior problems and substance abuse problems as of most concern. These problems were ranked the highest by both those under 18 and those over 18 years of age. Those over 18 also included stress/anxiety/depression as a major adolescent problem. The agency is participating with OAYS to complete a statewide needs assessment in FY '12/13. After the May 20, 2013 tornado the needs of the community have drastically changed and MYFS is responding to those needs as they are identified. CEO/Executive Director Statement The organization is unique in that it has been in the community for over 40 years. It is the only youth services agency certified by the Oklahoma Association of Youth Services in the Moore Public School (MPS) District which serves over 23,000 children. Our school-based services have been in operation since the late 1970's and this collaborative relationship with the MPS was innovative at it's inception and continues to be so. MYFS has a strong commitment to the community needs and this allows us to respond to disaster related events. We have provided mental health services to those affected by the Murrah Building bombing, the May 3, 1999 tornado and now the May 20, 2013 tornado. We are seen in the community as a primary referral source for children as well as adults with mental health and substance abuse issues. Area Served Area Served Geographic Area Served Cleveland County Oklahoma County Moore 4

5 The majority of agency clients come from the Northern half of Cleveland County and Southern Oklahoma County. However, referrals are accepted from any area as long as service delivery is practical. The population of this area is estimated from census track information as over 195,000. Service Categories Primary Organizational Category Secondary Organizational Category Tertiary Organizational Category Human Services/Children's and Youth Services Mental Health & Crisis Intervention/Substance Abuse Dependency, Prevention & Treatment Human Services Family Counseling Programs School Based Services Description SCHOOL SITES: School-Based Services provides Early Intervention Services to all secondary schools of the Moore Public School System. They are Brink Junior High, Central Junior High, Highland East Junior High, Highland West Junior High, Moore West Junior High, Moore High School, Southmoore High School, and Westmoore High School. This represents more than ninety-six hundred (9,600) students for whom a variety of services are available. SERVICES: The following services are provided to at risk students: Early Intervention Screening Supportive Educational Groups Individual Student Support Parent Support and/or Referral School Counselor/Teacher Support and Linkage Agency Linkage Student Referral for higher level of care to other services Student Program Evaluation Crisis Intervention/Support Budget $125, Category Mental Health, Substance Abuse Programs, General/other Crisis Intervention Programs Strategy Population Served Program Short-term Success Program Long-term Success Children and Youth (0-19 years) The Agency's long term goals are to maintain the services in the schools. We have been successful over the past ten years with comparable success. Student success in school and in life is important to our staff and critical to the success and purpose of the School-Based Program. School-Based Services are available to over ninety-six hundred (9,600) students who are enrolled in the secondary system of Moore Public Schools. Our goal is to provide information, early intervention, and prevention of substance abuse to all students, as well as assist each school with their safety efforts by providing education and support to counselors, principals, and students. Crisis intervention is accessible to every student and all school personnel. Through this year's School-Based intervention, absences decreased by 35%, and dropout rates on students who completed the Program remained low at ½%. School Year Total Students Served # Students remaining in School # of Students dropped out # Students leaving for other reason Program Success Monitoring 5

6 Examples of Program Success 6

7 Community Based Counseling Description Outpatient Behavioral Health Services MYFS primary purpose is to provide, promote, assist, and facilitate programs and services aimed at the prevention and treatment of mental health issues, drug and alcohol abuse, the preservation, strengthening, and restoration of families and a variety of individual and family auxiliary services to assist Client/Consumers in their normal social functioning. The broad social goal is to enable individuals to function in society at the optimal level of their capacities and potential. Mental Health and Substance abuse treatment services shall be provided to assess and address the individual needs of each consumer. These services shall include, but not be limited to, therapy, rehabilitation services, educational group, case management services, and crisis intervention. The focus on strengthening and supporting the family encompasses programs designed to assist families and individual members of a family unit whose social functioning has been impaired and are experiencing stress due to their current life situation. The primary objective of our services is to preserve, strengthen and, where possible, restore the family unit. Individual counseling is a method of treating mental health and/or substance abuse disorders using face-toface, one on one interaction between a Behavioral health professional and a Client/Consumer to promote emotional or psychological change to alleviate disorders. Family counseling is a face-to-face interaction between a behavioral health professional and family members to facilitate emotional, psychological or behavioral changes and promote successful communication and understanding. Group counseling is a method of treating mental health and/or substance abuse disorders using the interaction between a behavioral health professional and two or more Client/Consumers to promote emotional or behavioral change. Budget $290, Category Mental Health, Substance Abuse Programs, General/other Mental Health Treatment Strategy Population Served Program Short-term Success Families Children and Youth (0-19 years) Objective 1. 80% of clients will show progress toward his or her treatment objectives. Progress will be rated on a 6 month treatment review, discharge and follow-up. The individual therapist, together with the client, completes 6 month treatment reviews. A client's progress is measured on a five-point scale. One being no benefit demonstrated, two being minimal benefit, three being moderate benefit, four being significant benefit, and five being treatment goal completion. RESULTS: Fiscal Year A representative sample of cases were reviewed during the fiscal year 11/12. Eighty percent of the cases reviewed showed progress toward their treatment goals.20% demonstrated no improvement. Objective 2. 80% of clients will show an increase of at least 2 points in their GAF score each quarter. RESULTS: Fiscal Year- During the fiscal year 11/12 a representative sample of cases were reviewed a total of 60% increased their overall level of functioning by two or more points. Program Long-term Success 7

8 Program Success Monitoring Objective 1. The individual therapist, together with the client, completes 6 month treatment reviews. A client's progress is measured on a five-point scale. One being no benefit demonstrated, two being minimal benefit, three being moderate benefit, four being significant benefit, and five being treatment goal completion.results: Fiscal Year A representative sample of cases were reviewed during the fiscal year 11/12. Eighty percent of the cases reviewed showed progress toward their treatment goals.20% demonstrated no improvement.objective 2. 80% of clients will show an increase of at least 2 points in their GAF score each quarter.results: Fiscal Year- During the fiscal year 11/12 a representative sample of cases were reviewed a total of 60% increased their overall level of functioning by two or more points. Examples of Program Success Disaster Programs Voluntary Organizations Active in Disaster (VOAD) Member No Project Hope Description The primary focus of our plan is to provide services to the children and caregivers in the Moore Public School (MPS) District. This plan involves a partnership among several agencies. These agencies are MPS, Sunbeam Family Services, Save the Children, and Moore Youth and Family Services (MYFS). Funding has been made available by both Oklahoma City Community Foundation and Save the Children. These services include facilitating groups to the students in the MPS utilizing a curriculum and training provided by Save the Children. This involves pairing of a Mental Health Professional from Sunbeam Family Services or MYFS with a MPS counselor to facilitate these groups. Our goal is to provide services to all of the MPS. Other services include providing emotional support services to the MPS personnel including the administration. Our goal is to have Mental Health Professionals in each of the schools and at the administration building to provide this service. MYFS has agreed to be the contract agency for Save the Children and will subcontract with Sunbeam Family Services. Budget $3,117,000 Comments on Programs CEO/Executive Director/Board Comments Our primary challenge has been to keep up with the influx of referrals for service. We have been challenged in the last 20 years by the lack of resources to keep up with the needs. Most of our primary funding sources have had a decrease in funding over the years. Those that were not decreased have remained stagnant and it does not allow for the increased costs for the level of expertise necessary to provide quality services. We have been very fortunate to have the exceptional quality of staff for the amount of funding available. Our most recent challenge is to implement services as quickly as possible in response to the tornado. We have been fortunate to receive funds designated to provide 8

9 outreach, mental health related and emotional support services to those impacted by this disaster. Staff & Management CEO/Executive Director Lisa Williams Start Date July CEO/Executive Director Experience I have been with MYFS for almost 33 years. The last 10 years have been spent as the Assistant Director. I have had the privilege of working with excellent staff and Board of Directors. The previous Executive Director was the first director for this agency and I was fortunate enough to have him as a mentor and consultant as I transitioned to the role of Ex. Director. The transition was smooth for the most part because I had existing staff that I had worked with and because of my tenure at the agency. The biggest challenge for me occurred after the May 20th tornado. I have worked other disasters but was not in this position. I has been quite the learning experience and have been overwhelmed with both the emotional and financial support we have received so that we can serve our community. Senior Staff Name Jan Argo Beverly Smallwood LeRoy Smith Title Financial Manager Clinical Director Program Consultant Staff Information Number of Full-time Staff 15 Number of Part-time Staff 15 Number of Contract Staff 0 Number of Volunteers 5 Staff Retention Rate 100 % Are professional development opportunities provided? Does CEO/Executive Director have formal evaluations? Management Reports to Board? Staff Demographics - Ethnicity African American/Black 4 Asian American/Pacific Islander 1 Caucasian 22 Native American/American Indian 2 Staff Demographics - Gender 9

10 Male 3 Female 27 Organizational Plans Fundraising Plan Policy against commission-based compensation for fundraising consultant Communication Plan Strategic Plan No Number of Years Strategic Plan Considers 1 Date Strategic Plan Adopted Nov 2012 Management Succession Plan Under Development Organization Policies and Procedures Continuity of Operations Plan No Policies Nondiscrimination Policy Whistle Blower Policy Document Destruction Policy Directors and Officers Insurance Policy Collaborations We have collaborative agreements with Northcare of OKC, Sunbeam Family Services, Calm Waters, as well as other mental health and substance abuse agencies that provide a continuum of care. Affiliations Affiliation Year Chamber of Commerce 1975 Risk Management Provisions Automobile Insurance Commercial General Liability Directors and Officers Policy Employment Practices Liability Workers Compensation and Employers' Liability Workplace Violence General Property Coverage Fiduciary Liability Life Insurance 10

11 Risk Management Provisions Employment Practices Liability Government Licenses Is your organization licensed by the government (federal, state and/or local)? No Comments on Staff & Management CEO/Executive Director/Board Comments Both the challenge and opportunity is to provide emotional and mental health support to those impacted by the tornado. Governance Board Chair Mr. Jeff D. Arvin Company Affiliation First National Bank Term July 2015 to June 2016 Board of Directors List Current as of Aug 20, 2015 Name Affiliation Status Mr. Jeff D. Arvin First National Bank Voting Mr. Paul Arvin American Fidelity Assurance Co. Voting Ms. Michaele Benn School Principal Retired Voting Mr. Dave Dooley Senior Pastor, Fresh Start Comm Church Voting Kim Heard Moore Public Schools Voting Kristy Hernandez Moore Public Schools Voting Pat Johnson Oklahoma Department of Human Services Voting Ms. Valerie Marshall Retired Voting Michelle McNear Moore Public Schools Voting Chief Jerry Stillings City of Moore Police Chief Voting Mr. K. O. Williams Assistant City Attorney, City of Moore Voting Board Demographics - Ethnicity Caucasian 9 Native American/American Indian 1 Other 0 0 Board Demographics - Gender Male 7 11

12 Female 3 Governance Information Board Term Lengths Board Term Limits 1 years 10 terms Number of Full Board Meetings Annually 11 Board Meeting Attendance % 100 % Percentage of Board Making Monetary Contributions to the Organization Percentage of Board Making In-Kind Contributions to the Organization Board Orientation Constituency Includes Client Representation Written Board Selection Criteria? Written Conflict of Interest Policy? 100 % 100 % Standing Committees Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala) Nominating Financials Current Fiscal Year July 01, 2015-June 30,2016 Current Year Budgeted Total Income $1,675,300 Current Year Budgeted Total Expenses $1,675,300 Prior Three Years' Financial History Income and Expenses Fiscal Year Total Revenue $2,546,666 $829,161 $747,070 Total Expenses $1,666,823 $729,137 $772,091 Revenue Less Expenses $879,843 $100,024 ($25,021) Income Sources 12

13 Fiscal Year Contributions Foundation and Corporation $218, Contributions Government Contributions $90,500 $87,150 $83,000 Federal $90,500 $87,150 $83,000 State Local Unspecified Individual Contributions $37,437 $77,157 $2,714 Indirect Public Support $1,116, Earned Revenue $907,467 $651,083 $647,619 Investment Income, Net of Losses $1,389 $358 $443 Unrealized Gain/Loss $164, Membership Dues Special Events Revenue In-Kind Other $10,134 $13,413 $13,294 Expense Allocation Fiscal Year Program Expense $1,512,933 $635,979 $727,927 Administration Expense $153,890 $93,158 $44,164 Fundraising Expense Payments to Affiliates Total Revenue/Total Expenses Program Expense/Total Expenses 91% 87% 94% Fundraising Expense/Contributed Revenue 0% 0% 0% Assets and Liabilities Fiscal Year Total Assets $1,429,985 $594,192 $393,032 Current Assets $724,033 $351,963 $146,652 Long-Term Liabilities Current Liabilities $80,311 $124,361 $23,225 Total Net Assets $1,349,674 $469,831 $369,807 Short-term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities Long-term Solvency Fiscal Year Long-Term Liabilities/Total Assets 0% 0% 0% Top Funding Sources 13

14 Fiscal Year Top Funding Source & Dollar Amount Indirect Public Support $1,116,686 Earned Revenue $651,083 Earned Revenue $647,619 Second Highest Funding Source & Dollar Earned Revenue Govt - Fed $87,150 Govt - Fed $83,000 Amount $907,467 Third Highest Funding Source & Dollar Amount Foundations & Corporations $218,309 Individuals $77,157 Other $13,294 Endowment and Other Financial Information Endowment? Endowment Spending Policy Endowment Spending Policy Percentage (if selected) Credit line? Rreserve fund? Tax Credits? No N/A 0 % No No Capital Campaign Currently in a Capital Campaign? Capital Campaign Anticipated in Next 5 Years? Anticipated In 3 Years Comments on Financials CEO/Executive Director/Board Comments This year's challenge will be to coordinate the additional funds that may be available to provide services to those impacted by the tornado. Foundation Staff Comments All prior year financial information is from IRS Form 990s. Created Copyright 2018 Oklahoma City Community Foundation 14