Osceola Mental Health Inc., dba Park Place Behavioral Health Care

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1 Osceola Mental Health Inc., dba Park Place Behavioral Health Care Copyright 2011 Community Foundation of Central Florida General Information Nonprofit Osceola Mental Health Inc., dba Park Place Behavioral Health Care Address 206 Park Place Blvd Kissimmee, FL Phone (407) 846 x0023 Fax (407) Website Contact Year of Incorporation

2 1977 Organization DBA Park Place Behavioral Health Care Former Names Organization's type of tax exempt status Public Supported Charity Name of supporting organization Organization received a competitive grant from the community foundation in the past five years Statements and Search Criteria Mission Statement Osceola Mental Health, Inc., dba Park Place Behavioral Health Care, is Osceola County s Community Mental Health provider. The organization provides a complete continuum of care for adults and children who are impacted by Mental Health, Behavioral Health and Substance Abuse disorders. Osceola Mental Health Inc. has served our community, and the surrounding area, for over 30 years and continues to develope programs that support and meet our citizen s needs. An important piece of the Osceola County Social Service delivery system, the organization strives to provide quality services through outpatient, and residential programs, from Crisis Stabilization to Day Treatment, Outpatient Service and Residential Care. Impact Statement Park Place has partnered with Osceola County to open a Jail Re-entry program that provides treatment and services in addition to alternatives to incarceration, breaking the revolving door cycle of those suffering from Mental Health and or Substance Abuse issues. Park Place Behavioral Health Care has partnered with the Osceola County school system to provide emotional and mental health services for children in need or at risk of mental health, substance abuse or emotional health issues. Background Statement Primary Organization Category Mental Health & Crisis Intervention / Community Mental Health Centers Secondary Organization Category Tertiary Organization Category Geographic Areas Served FL - Osceola Needs Statement CEO Statement 2009 marked the completion of my eighth year as President and CEO of Park Place Behavioral Health Care. Being the Director of the Mental Health and Substance Abuse services at this Agency has been the most rewarding work experience of my life. I have been involved in the health care industry as an administrator for 43 years and Park Place has given me and our dedicated staff the opportunity to make a real difference in the lives of the people of this community. When I started here in 2002 we had 100 employees and we have grown to over 325 full time employees, significantly contributing to the economic growth of in our community. We have acquired new buildings in which we have developed many new programs to serve the residents of Osceola County. In April we opened a new satellite office in Poinciana to help serve the citizens of Osceola County. We have partnered with Osceola Count y Government to create a prisoner re-entry program for mentally ill clients being released from the County Jail. This has dramatically reduced the recidivism rate for that group of individuals. We have also partnered with the Osceola County School system to significantly increase the number of counselors available for in-home and in-school counseling. With the help of a Federal Grant, counseling services are available to every child regardless of the family s ability to pay.

3 This bring me to the issue which I believe constitutes our most important contribution to the community, the economic downturn of the last two years has impacted our community and the citizens, as much or more than the rest of the State. This has inflicted additional emotional trauma on people when they are at their most vulnerable state and unable to afford treatment or services. At Park Place we have strived to serve all persons regardless of their ability to pay. During the last fiscal year we provided over 3.8 million dollars in uncompensated care. This represents almost 20% of our total revenues. Our Board of Directors, because of the strong commitment to the community, have instructed me to continuer this practice as long as we can remain financially stable. In addition to our willingness to provide these free services, we have also created a benefits specialist position that works with families and individuals to help in the application process of entitlement and or state benefits. This helps us, but, it also helps the clients, who can now purchase their pharmaceuticals and seek other medical care. Osceola County is a wonderful community in which to live and work and we are proud of our place in meeting the needs of the citizens. Board Chair Statement Programs Sunny Side Village Park Place Behavioral Health Care - Sunny Side Village is a residential program for children that expandschildhood mental health, developmental, and transitional support services and treatments by providing a centralized location for residential care in a child friendly, family centered environment, in Osceola County. Residents of Sunny Side Village are children and youth under the age of 18 who are in the custody of the state due to negelect, abuse or abandonment. Club STRIVE Residential Group Care (RGC) Therapeutic Group Home Budget Category Human Services / Foster Care Population Served Children and Youth (infants - 19 years.) / Mentally/Emotionally Disabled / Homeless Program Short-Term Success Children s Mental Health Osceola Children s Home Club STRIVE Residential Group Care (RGC) Therapeutic Group Home Department of Juvenile Justice diversion Park Place Behavioral Health Care - Healthy Child Program expands childhood mental health, developmental, and transitional support services and treatments by providing a centralized location in a child friendly, family centered environment, for children s services in Osceola County, Florida Program Long-Term Success Sunnyside Strength: - 5 million dollar asset which the County contributed 4 million to purchase - No competition for children s residential services in Osceola County - Excellent relationship with the contracting Agency, Family Services of Metro Orlando Program Success Monitored By State of Florida: Department of Children and Families FSMO: Family Services of Metro Orlando AHCA: Agency for Health Care Administration Examples of Program success Received funding to improve service delivery by adding a full time Fitness and Recreation director, Substance Abuse Counselor and Life Skills coach. We have a good relationship and great support from County Government and continue to work to meet the needs of our children.

4 Adult Mental Health and Substance Abuse AccessCenter The Access Center is the 24 hour a day, seven days a week point of entry into Park Place Behavioral Health Care. Case Management Case Managers are assigned to specific clients who are in need of support and guidance. Crisis Stabilization The Crisis Stabilization Unit provides acute care services on a 24-hour, 7-day a week basis. Mental Health Day Treatment Mental Health Day Treatment is a comprehensive therapy program that provides group and individual therapy to the severe and persistently mentally ill. The program is open-ended. Outpatient Medical - Adult The Outpatient Medical Department offers an array of psychiatric, nursing, and treatment coordination services to the Agency s clients Outpatient Mental Health - Adult The program s purpose is to provide comprehensive outpatient mental health services to adults ages 18and over, adult couples, and families in order to alleviate symptoms of psychological distress, enhance coping skills, promote psychiatric stability, and improve functioning in all aspects of life. Partial Hospitalization Program (PHP) PHP is a comprehensive, short-term outpatient program that provides support and treatment for adults facing emotional or mental difficulties, and who may have substance abuse problems. Budget $13,115,424 Category Mental Health, Substance Abuse / Crisis Intervention Programs Population Served Adults / Mentally/Emotionally Disabled / Disabled, General or Disability Unspecified Program Short-Term Success Client / Consumer Outcomes: Program Long-Term Success The impact of appropriate mental health, emotional health, behavioral health and substance abuse treatment and service delivery within any given community can not be underestimated. The cost associated with untreated condition can add up to millions on multiple levels. City and County Community resource depletion Individual condition of life Loss of life Family trauma Community Safety Impact on Justice System Schools Medical Health For detailed program level outcomes please contact Shelley L. Watson Program Success Monitored By CARF Accredidation 3 year 2009 Examples of Program success

5 Program Comments CEO Comments Foundation Staff Comments Management CEO/Executive Director Mr. James A Shanks CEO Term Start Feb 2010 CEO jims@ppbh.org CEO Experience James Shanks has over 43 years of experience as a health care administrator, in hospital administration, HMO management, nursing home administration and physician practice management. Number of Full Time Staff 269 Number of Part Time Staff 23 Number of Volunteers 6 Number of Contract Staff 10 Staff Retention Rate 66 Organization has Fundraising Plan? No Organization has Strategic Plan? Years Strategic Plan Considers 5 Date Strategic Plan Adopted July 2008 Management Succession Training Plan No Organization Policies And Procedures Co-CEO Co-CEO Term Start Co-CEO Former CEOs and Terms - Senior Staff Richard C Barlow - Executive Vice President / CFO

6 Susanne Parlade, Psy.D. - Clinical Director Adult Services 2008 Clinical Director Adult Services/Training Director, Park Place Behavioral Care, Kissimmee, Fl Senior Clinical Psychologist, Palomar Family Counseling Services, Inc., Escondido, CA Clinical Psychologist, Private Practice, Carlsbad, Ca Mental Health Counselor, Student Services,The School District of Osceola Cty, Kissimmee, Fl Clinical Psychologist Post Doctoral Resident, Park Place Behavioral Health Care,Kissimmee, FL Clinical Psychologist Pre Doctoral Resident, Park Place Behavioral Health Care, Kissimmee, FL Practicum Student Intern, Park Place Behavioral Health Care, Kissimmee, FL Practicum Student Intern, Neurobehavioral Institute of Miami, Miami, FL Practicum Student Intern, Jesse Goodmann Psychology Center, Miami, Fl Psychotherapist, Catholic Charities, Miami, Fl Garrett Griffin, Psy.D. - Director Childrens Programs Management Reports to Board? CEO Formal Evaluation and Frequency - Annually Senior Management Formal Evaluation and Frequency - Annually Non Management Formal Evaluation and Frequency - Annually Collaborations Junior Achievement Consultant Den John School Student Mentor Gateway High School Mentor Kissimmee Rotary Club NAMI Agency Representative American Red Cross Volunteer Florida Psychological Association Board Central Florida Psychological Association Board University of Central Florida Intern Rollins College Intern Valencia Community College Argosy University Intern

7 Florida Institute of Technology Intern Department of Juvenile Justice Contract Florida Alcohol and Drug Abuse Assoc. Contract Association of Psychology Postdoctoral & Internship C.H.A.D.D. Osceola Public School Student Service Provider Central Florida Psychological Assoc Children Advocacy Center Advisory Board The School District of Osceola County Advisory Committee Guardian and Litem Volunteer Osceola Transition Team SEDNET DISTRICT 7 Provider Domestic Violence Task Force City of Kissimmee & Osceola County Competitive Funding Panel American Red Cross of Central Florida Disaster Relief Team Counselor Osceola Counselors Assoc Grant Professionals Network of Central Florida Affiliations National Alliance for the Mentally Ill (NAMI) External Assessments Accreditations Commission on Accreditation of Rehabilitation Facilities (CARF) - Adult Day Services - 3 year Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation Residential Child Care Agency Awards Outstanding Large Business of the Year - Kissimmee / Osceola Chamber of Commerce

8 Chambers Hall of Fame - Chamber of Commerce Project HOPE Outstanding Service - FEMA - State of FLorida Project HOPE Outstanding Service - FEMA - State of FLorida Project HOPE Outstanding Service - FEMA - State of FLorida People Who Care About Children - OSceola Children's Home EPIC - Exceptional People Impacting the Community - Mental Health Association of Central Florida School Expansion - SEDNET Distinguished Community Leader - Osceola County Government Licenses Adult Care/Residential Facilities Mental Health Care/Facilities Substance Abuse Treatment Services/Facilities Whistle Blower Policy Plan No Document Destruction Policy Plan Directors and Officers Insurance Policy CEO Comments The Agency has secured Directors and Officers Insurance for all Board s. Foundation Staff Comments Governance Board Chair Stefania Jancewicz Board Chair Company Affiliation Board Chair Term July 2007 to June 2010 Board Chair ctjusj1@ocnjcc.org Board s Mr Mark Aanonson - Health Care - Voting Mr Kevin Cole - Voting Mr Franklin Domenech - Voting Mrs Linda Goodwin-Nichole - Business Leadership - Voting Mr Steven R Ivins - Voting Ms Fran Iwanski - Law Enforcement - Voting Mr. Brian Marger - Voting Mr Jon Morgan, JD - Judicial - Voting Ms Anna Pinellas - Community Leadership - Voting Mrs Marcia K Tomphins - Voting Mr. Michael Turner - City / County - Voting Ms Margaret T. Waller, JD - Judicial - Voting Board Demographics Ethnicity: African American/Black: 1 Asian American/Pacific Islander: 0 Caucasian: 11 Hispanic/Latino: 1 Native American/American Indian: 0 Other: 0 Other (if specified): 0 Gender:

9 Female: 6 Male: 7 Unspecified: 0 Board Term Lengths 0 Board Term Limits 0 Board Meeting Attendance 78 Written Board Selection Criteria No Written Conflict Of Interest Policy No Percentage of Monetary Contributions 5 Board Co-Chair Board Co-Chair Company Affiliation Board Co-Chair Term to Number of Full Board Meetings Annually 11 Constituent Board s Percentage of In-Kind Contributions 6 Risk Management Provisions Workers Compensation and Employers' Liability Standing Committees Additional Board/s s and Affiliations CEO/Executive Director Comments Financials Fiscal Year 2010 Projected Revenue $15,891,915 Projected Expenses $15,348,145 Prior Three Years Total Revenue and Expense Totals Chart Total Revenue $15,801,132 $15,844,945 $14,062,198 Total Expenses $15,801,123 $15,873,039 $12,328,478

10 Prior Three Years Total Revenue Sources Chart Foundation and Corporation Contributions Government Contributions $0 $0 $0 $5,971,930 $6,010,956 $6,175,450 Federal $0 $0 $0 State $0 $0 $0 Local $0 $0 $0 Individual Contributions $318,529 $63,255 $180,709 Indirect Public Support $0 $0 $0 Earned Revenue $9,359,798 $9,611,541 $7,612,827 Interest and Dividend Income $13,009 $22,413 $18,731 ship Dues $0 $0 $0 Special Events $0 $0 $0 Revenue In-Kind $0 $0 $0 Other $137,866 $136,780 $74,481 Prior Three Years Expense Allocations Chart Expense By Type Program Expense $13,131,463 $13,548,894 $10,481,853 Administration Expense $2,669,660 $2,324,145 $1,846,625 Fundraising Expense $0 $0 $0 Payments to Affiliates $0 $0 $0 Total Revenue/Total Expenses Program Expense/Total Expenses Fundraising Expense/Contributed Revenue % 85% 85% 0% 0% 0% Prior Three Years Assets and Liabilities Chart Assets and Liabilities Total Assets $12,453,670 $12,750,172 $13,023,870 Current Assets $2,584,337 $2,593,583 $2,434,582

11 Long-Term Liabilities $4,967,608 $5,331,250 $5,797,718 Current Liabilities $1,682,403 $1,615,272 $1,394,408 Total Net Assets $5,803,659 $5,803,650 $5,831,744 Short Term Solvency Current Ratio: Current Assets/Current Liabilities Long Term Solvency Long-term Liabilities/Total Assets 40% 42% 45% Prior Three Years Top Three Funding Sources Top Three Funding Sources Top Funding Source and Dollar Amount Second Highest Funding Source and Dollar Amount Third Highest Funding Source and Dollar Amount Endowment Value - Spending Policy Are you currently in Capital Campaign? Anticipated In 3 Years Capital Campaign Purpose Campaign Goal - Capital Campaign Dates - Earned Income $9,359,798 Government $5,971,930 Foundations, Corporations, Individuals $318,529 Capital Campaign Raised-to-Date Date Earned Income $9,611,541 Government $6,010,956 Other $136,780 Earned Income $7,612,827 Government $6,175,450 Foundations, Corporations, Individuals $180,709 Capital Campaign Raised-to-Date Amount - Capital Campaign Anticipated in Next 5 Years? State Charitable Solicitations Permit Expires Dec 2010

12 State Registration CEO Compensation $125,001 - $150,000 CEO Comments Foundation Staff Comments

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